Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| STRUCTURE - BODY - DOOR | |||||
| 230693 | 02/01/1993 | 39541 | Revised sliding door center and lower track over-travel stops. *tw | 11/01/1995 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| PE92027 | CHRYSLER GROUP LLC | 03/10/1992 | 06/03/1992 | R/HTCHBCK HYDR.CYLIN.FAILS | ||
| There is no summary currently available | ||||||
| EA94005 | CHRYSLER GROUP LLC | 01/31/1994 | 10/25/1995 | LIFTGATE LATCHES | 95I001000 | |
| Liftgate latches in the subject vehicles have failed in low and moderate speed impacts resulting in occupant ejections, injuries, and fatalities.there are two failure modes associated with latch failure: fork bolt-detent lever bypass, and inertial unlatching.nhtsa analyses of chrysler and peer minivans took the form of static and dynamic crash testing, engineering evaluations, complaint and field analyses, and real world data analyses.a technical report discussing these analyses can be found in the engineering analysis technical report in the public viewing file.chrysler has advised nhtsa that it will conduct a campaign to replace the latches on all the subject vehicles.the chrysler campaign will consist of notification letters to all owners; free replacement of all latches with stronger, safer latches regardless of the age of the minivans; national advertising to promote customer awareness of the campaign; quarterly reports regarding campaign completion rates; as well as additional measures to ensure a high completion rate, above and beyond the actions that normally would be taken in a formal safety recall.these include follow up written and telephonic notifications to owners who do not bring their vehicles in for corrective action.nhtsa firmly believes that the crash performance of the latches on these minivans raises serious safety concerns, and that the campaign addresses these concerns.the chrysler corrective action will increase the strength of the liftgate latches and decrease the potential for inertial unlatching, thereby reducing the risk of crash-related openings of the liftgate and possible occupant ejection through the liftgate opening.owners of chrysler minivans will get a stronger, safer latch free of charge at the earliest possible time, without the need for further technical investigation and complex and time-consuming litigation with an uncertain outcome.based on the above, odi is closing this investigation. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| Upon closing side cargo door fell off track which could have caused injuries.*ak | |||
| 3 | |||
| Paint peeling off of vehicle causing distraction to other drivers, almost resulting in collisions. | |||
| 01/15/1990 | |||
| Body paint is flaking. | |||
| 12/05/1995 | |||
| The lower part of the fire wall is cracking down.please describe details. tt | |||
| STRUCTURE - BODY - DOOR | |||
| 8 | 05/25/1995 | ||
| Sliding door failed. | |||
| 12/25/1997 | |||
| The defective design of the sliding door roller guide causes the sliding door to fall out of the guide, which almost caused an injury. *ak | |||
| On three different occasions when opening the sliding door it came completely off the track. the dealer is not aware of the situation. *ak | |||
| 01/19/1998 | 1 | 09/01/1994 | |
| Sliding door came off track. | |||
| 04/04/1997 | 01/01/1992 | ||
| Owner states that sliding door is falling off, and that there is only a single piece of metal that keeps door on. owner also notes that door is off its track. *ak | |||
| 01/04/1997 | 05/01/1991 | ||
| When opening the sliding side door, the door fell out. replaced door roller. *ak | |||
| 12/11/1995 | |||
| The side sliding door passenger side fell off. tt | |||
| Back hanger on sliding door popped off track. tt | |||
| 1 | 07/01/1990 | ||
| Consumer was closing the sliding door it came off the track . tt the door was no longer attached to the car. *yh | |||
| Sliding door falls off when on slight incline or abruptly closed. tt | |||
| 04/04/1995 | 3 | 11/01/1989 | |
| Side sliding door fell off. tt | |||
| 1 | |||
| Vehicle passenger sliding door has fallen off while in use.vehicle was on a slight incline at the time. tt | |||
| 10/01/1994 | |||
| Sliding door fell off from the rail. tt | |||
| Sliding door may come off track preventing opening. person has to pull door forward even though already shut from inside. tt | |||
| 01/05/1995 | 1 | ||
| The sliding door fell off. tt | |||
| 03/21/1995 | 7 | ||
| Sliding door came off seven times while driving, factory representative offered no assistance, has had to pay each time. tt | |||
| Sliding side door (electrical) sticks, locks intermittently. problem hasn't been identified. occupants climb over other seats to exit. please describe details. | |||
| While driving rear end of sliding fell off, without prior warning. tt | |||
| 01/28/1994 | 1 | ||
| Went to open sliding door and the whole door fell off the track in icy conditions. tt | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| Driver's side door is disengaging from the hinges. dealer states that the vehicle is out of warranty. please give any further details. *ak | |||
| 08/19/1994 | 10 | 10/01/1990 | |
| Sliding door separates from the hinges upon opening door. this has occurred on three separate occasions. consequence: door fell off. *ak | |||
| 10/03/1996 | 1 | ||
| Failure of the sliding door, the sliding door broke off from the hinge, causing the door to fall off the track. *ak | |||
| 08/12/1994 | 2 | ||
| Slilding side door fell off, dealer put the door back on the glide track, then fell off again a year later. *ak | |||
| 08/12/1994 | 2 | ||
| Sliding side door fell off, dealer put the door back on the glide track, then fell off again a year later. *ak | |||
| 01/01/1994 | 1 | ||
| Sliding door separated from vehicle when attempting to open. *skd | |||
| 01/01/1992 | 1 | ||
| Cylinder used to counterbalance weight in rear/overhead door failed, causing excessive physical effort to open door. *skd | |||
| 04/10/1995 | |||
| Both front door hinges broke four times; door bows out; cannot be shut. tt | |||
| 03/06/1995 | |||
| While driving 15mph side door flew off, holding on by one top hinge, replace top hinge. tt | |||
| 12/18/1994 | |||
| Side door fell off the hinges while closing door. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 1 | 09/01/1998 | ||
| Hatchback lifter broke at the body of the vehicle causing it fall abruptly. *nlm | |||
| 15 | 05/25/1995 | ||
| Hatch failed. | |||
| 11/01/1996 | 1 | 09/01/1990 | |
| Cargo door problem. | |||
| 11/01/1995 | |||
| While driving the rear hatch comes flying up. please describe. tt | |||
| 04/07/1995 | 1 | ||
| Rear hatch failed while driving allowing some article in back to fall out. tt | |||
| 04/06/1995 | |||
| Rear liftgate door bolt prevents hatch/liftgate from closing properly, causing rattling noise when driving and difficulty in closing.fuel tube/pump causes leak. | |||
| 12/04/1993 | |||
| Rear tail gate light keep coming on, replace latch 3 times, to no avail. tt | |||
| 01/01/1995 | |||
| Rear liftgate opened by itself while driving. tt | |||
| 06/04/1993 | |||
| Rear door comes open after going over a bump, rear door light come on, no repairs done. tt | |||
| 03/18/1992 | |||
| Experiencing problems with rear door, not opening and opening unexpectantly. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 01/25/2000 | 1 | ||
| Liftate cylinders gave way while being up & driver was removing sculptures from rear of vehicle. hatch slammed down on owner without prior warning. vehcle was taken to dealer & mechanic found no recalls on vehicle. *ak | |||
| 01/01/1994 | 1 | ||
| Both rear hatch support rods failed, door will not stay open unless propped open with a broom stick. *ak | |||
| The back hatch door opened. the lift support was pulled from the body of the van. please describe. tt | |||
| Rear hatch fails to remain up when lift due to struts weakening. struts have been replaced (3) times. please describe details. tt | |||
| 04/10/1992 | 2 | ||
| Hydraulic lifts failed in the rear liftgate. tt | |||
| 04/07/1995 | |||
| Hydraulic lift do not hold door. tt | |||
| Rear liftgate fails to support when in up position. please describe details. tt | |||
| 04/05/1995 | |||
| Rear lift gate will not stay up when opened. please explain. tt | |||
| 03/03/1995 | 1 | ||
| Rear hatch latch lift gate is difficult to open and when open hydraulic cylinders do not keep it open. tt | |||
| STRUCTURE - BODY - TAILGATE | |||
| 03/08/2002 | 1 | ||
| Consumer stated the lift gate latch would not shut.*yh | |||
| 02/17/1990 | |||
| Rear hatch released when backing out of driveway and son fell out landed on his face. requiring child to need plastic surgery. tt | |||
| 01/07/1995 | |||
| Rear hatch popped open while driven. rear at present time is tied down. please describe details. tt | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 09/30/1999 | 2 | 08/30/1999 | |
| Unloading the vehicle and liftgate support collasped into the frame of the vehicle. contacted dealer, vehicle was not under warranty. *ak | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 03/08/2002 | 1 | ||
| Consumer stated the lift gate latch would not shut.*yh | |||
| Recall structure liftgate; fx caprara in watertown ny., door held shut by bungie cord. both appointments denied due to parts, on back order 95i0010003. *ak | |||
| The door no longer opens using the dash mounted remote release. tt | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 12/07/1998 | 1 | 01/01/1990 | |
| After automobile was idling for a while in drive, when begun to move she heard noises and stopped the automobile. got out and there were pieces of things that had fallen from under the automobile dealership indicated axle had exploded. and transmision mounts were bent. vehicle never been any accident.dealer refuised to return the the original axel*ak.et. | |||