Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| 210499 | 02/26/1999 | 604364 | Service and parts information on 1999 running changes to transmission range sensor (trs) *tt | 04/27/1999 | |
| CH210695 | 06/01/1995 | 43055 | Unknown | 11/01/1995 | |
| 180795A | 03/01/1995 | 18-07-95 | 39974 | Harsh transaxle shifts. *t2w | 11/01/1995 |
| 182694 | 01/01/1994 | 39009 | Improved transmission shift quality. *tw | 02/28/1995 | |
| 080794B | 12/01/1994 | 37989 | Harsh shifting at low speed and or digital speedometer fluctuates. *tw | 02/10/1995 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 180997 | 02/28/1997 | 51993 | Vehicle shudder during torque converter emcc (lock up) operation/diagnostic trouble code 38. *tw | 07/17/1997 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 210798 | 04/24/1998 | 600751 | Subject on delayed transaxle engagement. *ak | 06/05/1998 | |
| POWER TRAIN - DRIVELINE | |||||
| 180795 | 02/01/1995 | 39258 | Harsh transaxle shifts. *tw | 03/31/1995 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 970314210597 | 03/14/1997 | 54371 | Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc | 03/30/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 1 | |||
| Nhtsa recall 00v305000 concerning steering wheel separation. consumer requested a rebate in the amount of $242.98 for the steering wheel assembly repairs due to a recall. consumer was informed the vehicle was not covered under recall due to the vehicle identification number. *ak. there were other problems with the vehicle such as a malfunctioned air condition, driver's seat, transmission, and a paint defect.*jb *ts | |||
| 09/01/1996 | 2 | 04/01/1993 | |
| Transmission failed. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/23/2009 | 1 | ||
| Driving down the road my van would not shift into gear unless i stepped on the gas peddle really hard, then every time i came to a stop it would do it again. it will start and go in gear now but it keeps doing the same thing. *tr | |||
| 09/20/2003 | 3 | ||
| Automatic transmission failed. vehicle slips out of gear at high speed and then shift and sticks in first under 40 mph. several electrical problems mainly with ignition. ignition has been replaced several times. | |||
| 06/05/2003 | 4 | 07/18/1993 | |
| The motor on the rear windshield wiper failed. i have had numerous system failures on this vehicle, including transmission, air conditioning, rack and pinion steering. most of the failures were within the first couple of years of ownership. most were not of the ordinary variety.*ak | |||
| 06/15/2003 | 206278 | 2 | 04/08/1993 |
| Power train-auto trans. after having the auto trans. serviced, the trans. goes out w/in 2000 miles. 1st. time in 1995 was covered by warranty. because of this i was afraid to have it serviced thereafter, now for the 2nd time it happen w/in 1000 miles. *jb | |||
| 05/01/1997 | |||
| At approximately 44,000 miles automatic transmission had to be replaced under a manufacturer's warranty. just recently, automatic transmission failed again while attempting to park. a private mechanic has examined vehicle, and determined that transmission needed to be replaced again with 91,000 total miles on vehicle. please provide any additional information/attachments. *ak | |||
| Would shift into reverse and vehicle would start to shake, but not back up. would shift into drive and vehicle acts very erratic. would barely move forward. taking vehicle to dealership to check out transmission.*ak | |||
| 03/01/2000 | 0 | ||
| When vehicle won't go into reverse till its warmed up. when going forward between 2 and 3 gears, it won't shift into 3rd until it's warmed up.*ak | |||
| 08/01/2000 | 10/01/1999 | ||
| The vehicle would not drive when put in gear. the transmission whines but the van will not move. when the van finally goes into gear it will not shift, it sticks in gears. the brake pedal is soft and goes to the floor, but will not stop quickly in an emergency. the original paint is also peeling to bare metal and is rusting, the clear coat is bubbling and the paint is starting to peel on the hood. | |||
| 07/11/1996 | 2 | 08/01/1993 | |
| Transmission problems began at 3800 miles. these included: engine racing, kicking, hard shifts, erratic shifting, jerking, harsh upshifts and downshifts, all on intermittent basis. several visits to dealership were futile, we were told we didn't know how to drive and that the transmission needs to adjust. original transmission failed on 7/11/96 while entire family was on board travelling on freeway. dealership rebuilt trans. vehicle worked well for awhile but eventually started having spells of rough shifting . problems escalated and we tried a different dealership for service. they replaced the throttle position sensor twice in one month, last time on11/8/99. transmission continued erratic performance. harshness of downshifts had become bad enough for seat belts to restrain passengers. engine would go past 4000rpm before shifting. sometimes turning or going over a bump would set transmission off. independent mechanic suggested new transmission controller, that was installed 10/4/00. transmission performance has not improved. trans. still sticks, bucks, and jerks. this is a well-maintained vehicle that has undergone all scheduled maintenance since purchase. this vehicle carries a family of seven. we do not trust this vehicle enough lately to venture too far from home. chrysler and its local dealership close their ears and wait for us to go away. | |||
| 08/01/1993 | |||
| Received information from center for auto safety fact sheet about transmission problems with this vehicle. have not been able to get any help from chrysler about recalls or warrenty. is there a warrenty for the transmission? should they be held liable when they knowingly sold vehichles with weak/faulty transmissions. *ak | |||
| 04/27/2000 | |||
| About every 30,000 miles transmission went out. consumer's wife was petrified entering the beltway as vehicle gradually picked up speed. transmission has already been replaced. *ak | |||
| 09/24/1997 | 1 | 11/01/1992 | |
| The transmission failure nearly caused by wife to be in an accident trying to get the van to the side of the road. my understanding is these types of failures are common, though chrysler is not admitting it. in addition, the mounts holding the transmission in place also required replacement. previously the engine mount on the van failed. failure of the transmission and motor mounts pose a serious safety concern for riders of the vehicle. the other failures, though costly and time consuming to repair, did not seem to pose a major safety risk. *ak | |||
| 11/01/1999 | |||
| When starting the vehicle & it would not go out of first gear. repair shop recommended turning the van off to reset the fail stop. *ak | |||
| 04/01/1994 | |||
| Transmission will not go in reverse while engine still cold (approximately 10 minutes under normal conditions). intermittent in winter of 1998-99, increasing to chronic situation by summer of 1999. situations ranged from annoying (not able to back up at gas pump) to dangerous. wife and two children not able to get out of lane on fast, busy road where construction forced them out of lane (route 33 in greenland/portsmouth nh, in october, 1999). other transmission problems have been not shifting up from 2nd to third while cold (50,000 miles), and has always shifted loudly and with a thud. situations have become increasingly more dangerous, and we feel that automatic transmissions should last longer than a 36,000 mile warranty. thank you. | |||
| 09/15/1999 | |||
| While driving at 45 mph, stopped at a light. when pulling out vehicle got stuck in first gear, and vehicle would only drive at 10mph to 15 mph. took vehicle to dealer, and the dealer can't determine the cause of the problem. *ak | |||
| 09/01/1997 | |||
| When driving at any speed the vehicle isn't shifting properly due to the transmission slipping and jerking, and vehicle hesitating. *ak | |||
| 02/22/1995 | 1 | 06/01/1993 | |
| The main concern is the transmission, not under warranty that cost $2500 to fix. the fusable link for the a/c actually burned, smoke was emitted (and also when the fan motor burned on the engine system). these are road hazards when the vehicle stops functioning with no warning. | |||
| 03/01/1999 | 1 | ||
| Vehicle experienced premature wear of the automatic transmission. mjs | |||
| 05/21/1999 | 04/01/1998 | ||
| Belt tensioner broke and fell off, this makes the vehicle difficult to control. | |||
| 04/30/1999 | 1 | 08/12/1993 | |
| The housing for transmission developed a crack, causing the bolt to fall out and the whole transmission to drop. this happened while the vehicle was being driven, causing the vehicle to make awful noise. transmission had to be rebuilt. chrysler refuses to take any responsibility because the van is out of warranty. *ak.et. | |||
| 03/18/1997 | 2 | 01/01/1993 | |
| The first transmission trouble begin by not going in drive, thistransmission was covered by our extended warranty, was replaced in march 1997, the second transmission began to have trouble in november of 1998. the second transmission has not been replaced as of yet. also the rear wiper motor no longer works and you can only purchase a new motor from a dealer. | |||
| 11/18/1996 | 2 | ||
| Transmission blew out when going up on a ramp off the freeway at 50mph (18 nov 96). taken vehicle to transmission shop for repairs. the 2nd time, had foot on pedal & vehicle did not go, then it suddenly accelerated. *ak | |||
| 11/27/1996 | 1 | ||
| While driving up a ramp at 25mph the transmission blew. will be taken vehicle to dealer. *ak | |||
| 09/18/1998 | |||
| Consumer experience problems with the gears shifting if the vehicle is not warmed up. the 1 and 2 gears will stick when attempting to drive if the enigine is cold. dealer has not been contacted. *ak | |||
| 10 | |||
| You name it, it has broken. the rear wiper motor quit in the middle of use. when it rains and i turn right, the whole van just stops. right now, can't turn right without constant noise and jerking. have had the front axle replaced 4 times. something keeps tearing it up. i was told motor mounts, but that is expensive to replace. i was also told the engine, the transmssion, the wheels. i get different stories from each person. can't contact plymouth manufacturer. car stalls between gears then jerks into next gear. people at dodge place where i bought van are not nice, and won't even look at vehicle without charging 50.00. they overcharge for everything. wish the thing would blow up so i could get a different vehicle, and not lose so much money. many, many problems with this year make and model. know many people with exact problem. manufacturer needs to replace at his cost!!! i do not know all the names of exact components to place on questionnaire to give more help. i would be happy to discuss this case with anyone. *ak | |||
| 05/12/1998 | |||
| When driving on an incline the vehicle will roll backwards with foot off the brake, just like it were a stick shift. dealer contacted and aware of the problem, replaced the transmission and the problem still exists. *ak | |||
| 06/05/1993 | |||
| Transmission failure. | |||
| 3 | |||
| Transmission failed, serpentine belt failed, support rod to hatch failed causing injury to consumer when hatch fell on head. | |||
| 09/26/1996 | 1 | ||
| Transmission failed. | |||
| 3 | |||
| The transmission went out 3 times with 121,000. dealer has replaced transmission. *ak | |||
| 06/18/1997 | 4 | ||
| Traveling about 40-50mph with cruise control on. stepped on accelerator & nothing happened. could hear the engine running. vehicle started to slow down. coasted to side of road. had it towed. was informed the transmission failed. this is the third (3) time this has happened. chrysler paid for the first 2, but not for the 3rd one. *ak | |||
| 3 | |||
| Transmission has failed 3 times; the first time at 55,000 miles, the second time at 62,000 miles, and the last time at 99,000 miles. *ak | |||
| 1 | 06/15/1994 | ||
| Transmission runs rough and shutters. | |||
| 11/01/1992 | |||
| Multiple transmission failures - three replacements. | |||
| 01/22/1993 | 5 | 10/06/1992 | |
| Transmission failure on several occasions. | |||
| 12/27/1996 | 08/18/1994 | ||
| Transmission stuck in first gear. also snap ring and clutch plate pieces came off. *ak | |||
| 08/21/1997 | 3 | ||
| While driving stopped and parked truck. got out of the truck and the door hit the driver, knocking driver to the ground because the vehicle shifted into reverse while being in park position. this has happened 3 times. took truck to dealer and they have not found anything wrong with the truck. *ak | |||
| 07/16/1997 | |||
| While driving the vehicle down the highway heard a loud noise and then saw smoke coming from the vehicle. a gear blew out of the transmission, and had to pull over to the side of the highway and had to be towed. | |||
| 1 | |||
| The transmission failed. | |||
| 04/07/1995 | 3 | 04/03/1993 | |
| Transmission makes a chirping noise. | |||
| 11/01/1996 | 08/03/1994 | ||
| Automatic transmission failure. *ak | |||
| 01/08/1997 | 1 | 07/01/1993 | |
| Premature transmission failure. | |||
| 01/12/1997 | |||
| The vehicle jurked down the road and got stuck in first gear, vehicle had to be driven in first gear to the destination. this happened because of the rear bearing broke down and caused the metal fillings to get into the trans axles. please describe detail. *ak | |||
| 12/16/1996 | 1 | 11/01/1992 | |
| Automatic transmission failure. *ak | |||
| 09/26/1996 | |||
| While driving vehicle on highway and trying to change lanes the vehicle becomes very sluggish, owner also notes that automatic transmission causes vehicle to jerk while waiting at light; also, transmission sometimes gets stuck in gear. *ak | |||
| 05/02/1996 | 2 | ||
| Transmission failed. *dh | |||
| 05/08/1996 | 8 | ||
| Transmission failure. *dh | |||
| 06/18/1996 | 2 | 06/05/1993 | |
| Transmission failed to shift properly; lost all gears. *ak | |||
| 12/06/1995 | 6 | ||
| Transmission overdrive failed. *sd | |||
| 02/06/1996 | 6 | ||
| Transmission failed. *sd | |||
| 01/15/1996 | |||
| Auto-tran: transmission locked up in second gear; would not automatically change gears; vehicle in motion; no warning. *ak | |||
| 11/01/1994 | 1 | ||
| Transmission made noise/failed. *dsh | |||
| 06/01/1994 | 1 | ||
| Transmission locked in 2nd gear. *ak | |||
| 01/20/1996 | |||
| Automatic transmission failure, transmission will shift out of gear. tt | |||
| 02/01/1996 | |||
| Failure of the transmission consumer was driving and the transmission went. tt | |||
| 04/25/1994 | 5 | ||
| Transmission failure. *ak | |||
| At 78,000 miles the transmision needs to be replaced . tt | |||
| 12/20/1995 | |||
| Auto-tran: while driving, gear in drive, gear went into neutral on its own; could not shift to any forward gear; vehicle seemed slow shifting. tt | |||
| 11/10/1994 | 0 | ||
| Transmission failure without prior warning. *tw | |||
| 10/19/1994 | 9 | ||
| Transmission slips out of gear. *ak | |||
| Vehicle has low rpm transmission has been replaced three separate times. the transmission shifts sporadically and stalls at lower rpms. tt | |||
| 08/28/1995 | |||
| The transmission is faulty. when stopping the vehicle it jumps forward and it shifts very hard. please describe. tt | |||
| 02/23/1995 | |||
| While driving, transmission goes into neutral, will not go up a hill. tt | |||
| 06/14/1995 | |||
| The transmission went out at 10,000 miles. at 25,000. tt | |||
| 02/23/1995 | 3 | ||
| Transmission failed, causing vehicle to slip and lock into 2nd gear. *skd | |||
| 01/01/1994 | |||
| Van vibrate so bad, causing parts to fall off, vehicle hard to control, replace struts/axle/fix auto transmission and replaced it/pulley broke off the belt. tt | |||
| 09/16/1994 | 1 | ||
| Transmission leak. *ak | |||
| Auto-transmission; owners heard loud noise w/vehicle no longer responding to acceleration. tt | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 12/12/1999 | |||
| Consumer was traveling at 60mph and the abs brake system didn't wok at all. when applying brake the pedal, it went all the way to the floor. also, consumer has a transmission leak, and the dealership is aware of the problem. *ak | |||
| 04/30/1996 | 1 | ||
| Transmission leak. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 09/26/1996 | 1 | 07/19/1993 | |
| Transmission would not shift. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 01/08/1996 | 8 | ||
| Tranmission shift linkage replaced. *sd | |||
| The gear shift indicator defective when in drive the truck said its in neutral . tt | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 11/03/1995 | 3 | ||
| Transmission torque convertor failed. *sd | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 11/03/2003 | 96199 | 1 | |
| While getting the abs brakes repaired mechanic spotted that the axle assembly cracked. manufacturer's recall ch8270 was issued on axle assembly for this make/model and year. but this vehicle was not included due to vin. *ak | |||
| 10/10/1998 | 3 | 01/01/1993 | |
| #1: anti-lock brake light began intermittently to turn on. brake pedal operation feel would change significantly. for a 30,000 mile sequence maintenance check-up after 60,000 miles was reached at the dealer. the problems of the brakes were reported. the service shop adised the brakes were checked, and found to be okay. within a few days, the same problems appeared. the minivan was returned to the service department. this time they indicated, which they did not earlier, that there was a recall on the abs system (of which i was never notified) and the repairs would be made for free. soon after, the same problems occurred. the vehicule was returned again to the same dealer service shop, the brakes inspected, and was told that the problem was related to a crack in a timing device attached to the front axle, and it could be replaced only by replacing the axle, involving over $800 charge. i refused the service, but was charged over $40 for brake inspection. i am very upset with how this has been handled. problem #2. after a passenger got out of the minivan from the front right seat, he shut the door and it did not latch. the problem was traced to the door weld to the car frame had failed. this appears to be a potential safety problem, and the service department advised that there had been several similar cases. however, chrysler refused to agree that the weld was a manufacturing defect and would not pay, in whole or in part, the cost of the repair. #3. a disagreeable odor is coming out of the airconditioning ducts, most strongly upon the first few minutes of operation. the service center claims that all they can do is mask the smell temporarily but it will come back. they have seen this with other vehicles as well. i am concerned if the source of the odor may represent harm to the health of the passengers. *ak | |||
| 10 | |||
| You name it, it has broken. the rear wiper motor quit in the middle of use. when it rains and i turn right, the whole van just stops. right now, can't turn right without constant noise and jerking. have had the front axle replaced 4 times. something keeps tearing it up. i was told motor mounts, but that is expensive to replace. i was also told the engine, the transmssion, the wheels. i get different stories from each person. can't contact plymouth manufacturer. car stalls between gears then jerks into next gear. people at dodge place where i bought van are not nice, and won't even look at vehicle without charging 50.00. they overcharge for everything. wish the thing would blow up so i could get a different vehicle, and not lose so much money. many, many problems with this year make and model. know many people with exact problem. manufacturer needs to replace at his cost!!! i do not know all the names of exact components to place on questionnaire to give more help. i would be happy to discuss this case with anyone. *ak | |||
| 09/02/1996 | |||
| While driving vehicle on highway heard a noise and the left front axle fell off. *ak | |||
| 06/18/1996 | 2 | 09/05/1993 | |
| Transaxle failure. *ak | |||
| 01/01/1994 | |||
| Van vibrate so bad, causing parts to fall off, vehicle hard to control, replace struts/axle/fix auto transmission and replaced it/pulley broke off the belt. tt | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 04/30/1996 | 1 | ||
| Axle seal replaced. | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 01/01/1995 | 1 | ||
| Clutch failed. *tw | |||
| POWER TRAIN - DRIVELINE | |||
| 05/25/1994 | 2 | ||
| No summary | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 04/11/1995 | 1 | ||
| Front cv boots failed, emitting burning smell/weired sound. *ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 04/25/1997 | 1 | 02/17/1997 | |
| Transmission differential is leaking oil. | |||
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||
| 09/01/1996 | 1 | 06/01/1993 | |
| Vehicle won't move when put into reverse gear, also transmission locked in 2nd gear/shifts roughly. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 02/01/1998 | 3 | 09/29/1997 | |
| Transmission shifts rough, won't go backwards when put in reverse sometimes, has been worked on three times in on year and still does the same thing. | |||
| 01/09/1997 | 1 | ||
| Transmission failed. | |||
| 03/20/1996 | |||
| Vehicle's manual transmission failure, dealer had to replace gear shift housing, and shift rod detent spring. *ak | |||