Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | ||||||||||||||||
| 99V189000 | DAIMLERCHRYSLER CORPORATION | from 07/01/1990 to 05/15/1993 | V (Vehicle) | 828559 | 03/27/2000 | ODI | CHRYSLER GROUP LLC | 07/16/1999 | 07/19/1999 | |||||||
| Defect Summary | Vehicle description: minivans. the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft. | |||||||||||||||
| Consequence Summary | This could allow the drive arm to disengage from the shaft leading to a loss of wiper function. the driver's visibility would be impaired, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the left hand side windshield wiper pivot assembly. | |||||||||||||||
| Notes | Owner notification began march 27, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 240594A | 12/01/1994 | 24-05-94 | 37982 | Low heater performance. *tw | 02/10/1995 |
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||||
| #9851 | 09/21/1998 | 603856 | A 30 day windshield wiper pivot survey. *ak | 03/08/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| EA97020 | CHRYSLER GROUP LLC | 09/30/1997 | 07/27/1999 | FRONT WINDSHIELD WIPER | 99V189000 | |
| Alleged failures of windshield wiper systems | ||||||
| DP97001 | CHRYSLER GROUP LLC | 03/12/1997 | 04/02/1997 | WINDSHIELD WIPER FAILURE | ||
| Cfas petitioned the agency to conduct a defect investigation on windshield wiper failure on 1989 and later chrysler models which should include, but not limited to spirit/acclaim: dynasty/new yorker/landau; lance/lebaron; shadow/sundance; caravan/voyager.however, based on odi's complaint records, only certain minivans will be investigated | ||||||
| PE97013 | CHRYSLER GROUP LLC | 04/02/1997 | 09/30/1997 | WINDSHIELD WIPER FAILURE | ||
| Alleged windshield wipers fail while in use | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||
| While vehicle was stopped at a traffic light rear window exploded without any objects hitting window, cause unknown. please give any further details.*ak | |||
| 09/13/1997 | 1 | ||
| Consumer drove vehicle on 9-12-97, lifted hatchback, took out grocery and the hatch slammed shut. at midnight vehicle was fine, the next morning when she went out, she noticed the rear back window had exploded overnight. *ak | |||
| 02/02/1996 | |||
| The rear tailgate glass has shatttered on two occasions, causing glass fragments to fall inside of the vehicle. *ak | |||
| 10/15/1995 | |||
| While driving, rear glass window exploded, no apparent reason, glass shattered into vehicle. *ak | |||
| 04/23/1996 | |||
| Failure ofthe rear left window, alleged rear window shattered for no apparent reason, sending glass fragments into the vehicle. *ak | |||
| 01/04/1996 | 1 | ||
| Upon using defogger system rear window shattered. tt | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 12/28/2000 | 1 | ||
| Consumer shut driver's door and instantly hatch window exploded. *ak *slc | |||
| 04/02/1999 | 1 | 07/01/1993 | |
| The one screw that holds window to power arm became loose over time and fell out, causing the window to fall off and shatter in the roadway. *ak *ml | |||
| 03/15/1995 | 1 | ||
| Upon closing the sliding door, all doors will automatically lock/if key in ignition doors do not lock. tt | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| The rear windshield wipers will come on for a few minutes and then blow a fuse. for last 2 years rear wipers have not worked at all. the fuse has been replaced 4 times. problem still exists even with new fuses. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 2 | |||
| Rear windshield wiper motor failed. nlm | |||
| VISIBILITY - WINDSHIELD | |||
| The truck was parked and the glass windsheld just broke there was no one around no cracks for no reason the wind just broke. called the dealer. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 01/15/2000 | |||
| Windshield wipers intermittently stopped working during operation or did not operate at all. dealer/manufacturer notified, and informed consumer that vehicle was not covered under recall due to vin, and any repairs would be done at consumer's cost. *ak | |||
| 07/11/1998 | |||
| Rear windshield wipers are not operable. also, sliding doors are off the track when closing. *ak | |||
| 08/04/1999 | |||
| Whenever the windshield wipers are in use, they fail to work properly, causing driver to have poor visibility. this is an intermittent problem. will be taking vehicle to dealer to check. *ak | |||
| 03/18/1997 | 2 | 01/01/1993 | |
| The first transmission trouble begin by not going in drive, thistransmission was covered by our extended warranty, was replaced in march 1997, the second transmission began to have trouble in november of 1998. the second transmission has not been replaced as of yet. also the rear wiper motor no longer works and you can only purchase a new motor from a dealer. | |||
| 11/01/1997 | 1 | ||
| Driving on interstate during the rain; turned on wipers; working fine for a while; suddenly the driver's side wipers stopped, obscuring driver's vision. took to mechanic & had to replace windshield wiper arm & wiper pivot. passenger's side wipers werestill working. *ak | |||
| 02/02/1997 | 2 | 08/01/1996 | |
| Wiper arm broke off. | |||
| Ea97020, front windshield wipers, when the windshield wipers are in the intermittent mode they stop working. the windshield wipers have also stopped while operating in the regular mode. this happens mostly in the intermittent speed. *ak occasionally in the regular speed. the problem has not been corrected. | |||
| 06/01/1996 | 2 | 07/01/1993 | |
| While raining and in use the windshild wiper blade flew off the van due to linkage rod to the pivot is weak and unreliable. *ak | |||
| 07/04/1995 | |||
| Windshield wiper part broke and wrapped around side view mirror. tt | |||
| 02/28/1995 | 8 | ||
| Wipers smeared windshield on backward sweep, causing loss of control. *tw | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 1 | |||
| Consumer took vehicle to dealer for recall repair of the drive assembly, when the consumer returned to pick up the vehicle, they noticed the front window where the work was performed was cracked, the dealer acknowledged the cracked window, and also that it was not cracked when the vehicle was brought in, they are not willing to take any responsibility.*jb | |||
| 01/08/2001 | 1 | ||
| Dealership refused to send a mechanic to repair 3 recall notices, including recall 99v113000/ air bag failure; recall 97v148000/ seat belt failure, and 96v099ooo/ abs brake failure. authorized another mechanic to perform work to repair recall, or provide consumer with necessary parts to repair the defects. consumer was informed that dealership was under no obligation to perform these functions. *ak the consumer had asked the manufacturer for assistance in repairing the steering wheel, the windshield wiper pivot and lift gate supprt bolts, because the parts were defective, but the manufacturer refused to help. *yh | |||
| 06/13/1995 | 2 | ||
| Vehicle has experienced the same wiper failure on 2 occasions, linkage came off stud for motor, a nut came off, and left pivot came off on linkage, dealer replaced linkage and pivots, consumer is requesting reimbursement for the second failure since it happened only 110 miles after dealer repaired wipers from first failure. | |||
| 12/10/1999 | 1 | ||
| Consumer requested reimbursement for left windshield wiper pivot and motor which failed prior to recall notice 99v-189, manufacturer only paid for the the new pivot and not the motor. nlm | |||
| 10/08/1999 | 1 | ||
| Vehicle experienced failure of the recall component (99v-189) windshield wipers prior to recall notification, failure of the wipers caused loss of visibility resulting in vehicle collision. *mjs | |||
| 12/10/1999 | 1 | ||
| Consumer requested reimbursement for left windshield wiper pivot and motor which failed prior to recall notice 99v-189, manufacturer only paid for the the new pivot and not the motor. nlm | |||
| 1 | |||
| Windshield wiper pivot drive arm is not properly connected to pivot shaft, causing it to fall. this vehicle vin# is not included under recall 99v189000 although it has the same defect. *ak | |||
| 10/27/1997 | 1 | 10/29/1993 | |
| Windshield wiper and arm snapped off while driving, causing poor visibility. | |||
| 07/01/1995 | 1 | ||
| Driver side wiper failed, causing loss of forward visibility, due to broken pivot arm. *dsh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 06/05/2003 | 4 | 07/18/1993 | |
| The motor on the rear windshield wiper failed. i have had numerous system failures on this vehicle, including transmission, air conditioning, rack and pinion steering. most of the failures were within the first couple of years of ownership. most were not of the ordinary variety.*ak | |||
| 06/11/1997 | 1 | 05/05/1993 | |
| Driving vehicle in wet conditions and turned on the windshield wipers, and they started half-way and then stopped. *ak | |||
| 10 | |||
| You name it, it has broken. the rear wiper motor quit in the middle of use. when it rains and i turn right, the whole van just stops. right now, can't turn right without constant noise and jerking. have had the front axle replaced 4 times. something keeps tearing it up. i was told motor mounts, but that is expensive to replace. i was also told the engine, the transmssion, the wheels. i get different stories from each person. can't contact plymouth manufacturer. car stalls between gears then jerks into next gear. people at dodge place where i bought van are not nice, and won't even look at vehicle without charging 50.00. they overcharge for everything. wish the thing would blow up so i could get a different vehicle, and not lose so much money. many, many problems with this year make and model. know many people with exact problem. manufacturer needs to replace at his cost!!! i do not know all the names of exact components to place on questionnaire to give more help. i would be happy to discuss this case with anyone. *ak | |||
| 01/14/1998 | |||
| Ea 97020; windshield wipers malfunctioned, causing the wipers to be inoperative. dealer replaced wiper motor. *ak | |||
| 08/01/1997 | 0 | ||
| The windshield wiper motor had to be replaced because it went out while in motion during some rainy weather. *ak | |||