Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 08/15/2003 | 107000 | ||
| Please be informed of a potential auto fire defect on a 1994 plymouth voyager van with a 3.3 engine.. cause: tuse of a metal cable restraint cleat that holds the high amperage battery cable harnes, next to the alternator. cleat is located before the main battery fuse link, condition agrivated with thermal warming, located above the exhaust manifold. cleat cuts into the high amperage cable and ignites a fire in the cable harnes. burning harnes is located directly below a flexable fuel line. it may not be possible to extinguish the resulting fire without removal of the battery clamp, as the fuse link affords no protection and the fire will re-ignite. fault discovery: owner observed fire soon after ignition and used a fire extinguisher to put out the flames, but the cable continued to incandess until the battery clamp was removed. followup examination of the recovered metal cleat showed indications of arc-burning. failure mode: the failure mode may explain the cause of other incidents where the vehicle was either parked unattended or being driven at higher speed, and evidence of cause could not be determined due to more extensive fire loss. | |||
| 08/15/2001 | 80000 | ||
| I have been working on this peeling paint problem for two years. i discussed this with the dealership several times - they offered to give me a free estimate for a new paint job! i have a chrysler case #9230347. the zone rep has looked at the van and offered to assist with repainting. i was told to get an estimate from maaco which was $1400 to repaint the roof and hood. he offered to pay $400. i decided to take them to small claims court and had another estimate to repaint the entire van for $3040.79. we went for our pretrial conference on june 10, 2003. i was told i need to prove that this dealership knew in 1994 that the paint would fail... i can't find a service bulletin. better business bureau only keeps records for 3 yrs. we went to mediation - me, the lawyer from the dealership, and the zone rep for chrysler (bill sedick). the lawyer was a stereotypical sleaze... he said the statue of limitations was 6 yrs and this case should never have been brought to court. he tried to get the judge to throw it out before we even went to mediation. then he threatened to make me pay thousands of dollars in legal fees... i dismissed the case against the dealership because i learned several months ago that i shouldn't have gone that route anyway. but i hope that sleazy lawyer doesn't think it was because of him... i told him he wasn't telling the truth - that there was no statue of limitations under the magnuson moss fed. law... he was such a creep - he even made the court clerk mad because he said their dismissal form was bogus. then the chrysler guy offered $1,500.00 for a paint job. he even apologized for the lawyer guy. i'm supposed to go to a paint shop for an estimate and mr. sedick said he'd work with them and me to get the van repainted. he was pretty nice actually. he said he didn't want a dissatisfied customer and he hoped i would do business with them again - i said probably not...anyway thanks for your help. | |||
| 10/01/2003 | 1 | 01/23/1999 | |
| The consumer noted a potential odometer rollback on a vehicle that was purchased 4 years ago from a private dealership. currently shopping for a used car utilizing carfax when he accidentally uncovered this problem on his own car. is there a statue of limitations involved or can it be pursue this rollback problem? *nlm *cb | |||
| 01/03/1996 | 3 | 05/21/1994 | |
| Engine head gaskets blewout 3 times, and engine heads cracked twice. dealer claimed defect was due to radiator. *ak consumer first had problem with vechile leaking oil, dealer replaced the valve cover and head gasket, vehicle leaked again and dealer replaced the front cam and crankseal, vehicle leaked oil a third time and dealer replaced cam seal and pcv valve, dealer later found cracked cylinder head and scored piston and replaced both, vehicle then began to overheat, dealer stated it needed a new thermostat, however it overheated again and the cylinder head had cracked again, later dealer stated that the radiator was the source of the problem, that it was causing the engine to overheat and it caused cylinder head to crack, consumer stated that the temperature gauge never indicated any overheating except for the 2 times mentioned. left axle replaced due to vibration, left axle shaft. brake ligh ton, parking brake was sticking. dealer replaced torque converter and leaking front pump in the transmission. rotors were turned and dealer replaced brake pads due to brake wear. new dashboard installed. repairs to airbag. *slc | |||
| 10/08/2000 | 1 | 04/01/1994 | |
| On return drive from nj to ri on i 95, wheel started suddenly vibrating with increasing severity until vehicle became difficult to control. since we were close to home, i reduced speed, but vibrating became worse. taken to dealer, town fair tire, seekonk, ma who replaced right front tire due to the radial belts shifting and loosening. 70 % of tire tread remained and tire was properly inflated as per car manufacturers recommendations (dot number: ccp9 tiresize: p195/75r14) | |||
| 12/01/1996 | |||
| Check engine light keep coming on. vehicle is stalling and jerking due to the transmission failing. consumer had the transmission rebuilt, and there is still some type of knocking noise coming from the transmission. *ak | |||
| 05/09/1995 | 9 | ||
| Check engine light began to appear with increasing frequency. | |||
| 04/10/1995 | 0 | ||
| Keyless entry system malfunctions, causing driver to become locked out of vehicle. *skd | |||