Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - WHEEL AND HANDLE BAR
00V305000DAIMLERCHRYSLER CORPORATIONfrom 07/01/1992 to 09/30/1993V (Vehicle)67900011/06/2000ODICHRYSLER GROUP LLC10/12/200010/24/2000
Defect SummaryVehicle description: mini vans equipped with 2-spoke luxury wheels manufactured july 1992 through june 1993; or equipped with 4-spoke sport wheels manufactured from july 1992 through september 1993. the steering wheel armature stamping can crack and separate from the center hub attachment to the steering column.
Consequence SummaryIf the steering wheel separates from the center hub attachment to the steering column, loss of control can occur increasing the risk of an accident.
Corrective SummaryDealers will inspect the steering wheel for cracks and any wheels with cracks will be replaced. all other vehicles will have a reinforcement plate installed to prevent steering wheel separation in the event cracking occurs.
NotesOwner notification began november 6, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
RQ00011CHRYSLER GROUP LLC05/01/200004/01/2002STEERING WHEEL SEPARATION96V229000
 Steering wheel separation can result from a crack in the steering wheel armature stamping, separating the steering column shaft from the steering wheel
RQ00011CHRYSLER GROUP LLC05/01/200004/01/2002STEERING WHEEL SEPARATION00V305000
 Steering wheel separation can result from a crack in the steering wheel armature stamping, separating the steering column shaft from the steering wheel
STEERING - COLUMN
DP03002CHRYSLER GROUP LLC05/07/200307/22/2003STEERING COLUMN SEPARATION
 Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
303/14/1994
 Steering failed several times due to failure of the steering gear.
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
03/04/1998101/29/1998
 Power steering fluid leaked causing vehicle fire.
STEERING - HYDRAULIC POWER ASSIST - PUMP
05/30/19971
 Serpentine belt came off and consumer could not steer vehicle.
12/12/1995
 Power steering tension arm on belt broke while parked, gear in park position;lost power steering;vehicle towed to dealership. also, transmission jumps into gear
12/06/1995
 The steering belt tensioner is failing. please describe details. tt
03/04/19952
 Snow builds up around power steering pulley and forces drive belt off. causing battery to become inoperative. tt
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/13/19963
 Power steering failed. *sd
08/11/1995
 Vehicle stalls, loss of power steering. tt
11/01/19943
 Loss of steering while driving, vehicle became hard to steer while driving, pe95-102 active. tt
08/14/1994
 The power steering failed on the van . please describe. tt
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
04/15/2000108/01/1994
 We took our plymouth voyager to our dealer with a complaint of a loud clunk in the front end. we were informed that our transmission was failing and that it would soon require replacement. we asked if the vehicle was safe to drive as we had to leave on a 400 mile business trip the next day. we were informed that the transmission could fail, but that it would not cause and accident. we then left for our destination. we took it to a mechanic at the destination and he informed us that their was nothing wrong with the transmission, but that the vehicle required immediate repairs to the front ball joints. he said the vehicle was extremely unsafe and should not be driven until repairs were completed. we had him do the repairs. upon removing the front ball joints he showed us that one had probably never been greased since we bought the car. he also said that due to the zerk fitting aiming down it required a special tool to get grease into it and that he had always replaced these poorly designed zerk fittings with angled ones so that they could routinely be greased. the replacement ball joints were equipped with the proper grease fittings which would allow easy maintenance. i took the failed parts to my dealer and was informed that despite my having numerous lubrications and safety checks at their facility that it was not their fault. i disagreed whole heartedly and since have had no further dealings with their department. my question is this..... am i the only plymouth voyager owner out there riding on a vehicle with unserviced ball joints. if it is so difficult to properly lubricate them, how many other people are riding in vehicles that could have disasterous front end failures. why were the improper zerk fittings put into these vehicles in the first place. i feel that a routine inspection of similar plymouth voyagers could show a trend of improper (or zero) maintenance. please investigate this potential safety hazard!
STEERING - LINKAGES - TIE ROD ASSEMBLY
08/11/20001
 Steering control was lost due to the tie rod end completely separating, the consumer feels this failure should be included in the warranty plan, the dealer is refusing coverage for the component. *slc
1
 Tie rod failed.
 Both front tie rods are failing w/front shimmy and poor steering effectiveness. please describe details.
01/04/1995
 The spindle broke on the tie rod end, causing the vehicle to slide , causing minor damage to vehicle. tt
STEERING - RACK AND PINION
04/01/2000
 While making a right turn there is a banging noise which sounds like something may fall out and cause a crash. dealer replaced steering rack and pinion twice and struts. there was a crack k frame which the dealer had to weld back together, but the problem is still occurring. dealer could not determine cause of the problem. please provide further information.*ak
03/10/2000410/01/1993
 Rack and pinion failure
05/03/19941
 Rack and pinion steering failure. *ak
STEERING - WHEEL AND HANDLE BAR
01/01/2002
 Steering wheel locks up while turning. problem is intermittent. dealer has yet to be contacted. please provide further details.*ak
12/10/20000
 Steering column has a lot of play. the steering dealership is aware of the problem. *ak
 While driving the welds on the steering column cracked, causing the steering wheel to disengage from the hub. please give any further details. *ak
08/15/1999105/01/1994
 I am reporting this to you only because in the 30 years i have owned vehicles i have never had to replace the entire steering column. this lead me to believe there may be something defective with this part.
09/19/19975
 Steering column went out while owner was driving. car went to the right of the road and then came to a complete stop. *ak
01/29/19959
 Bolt on steering column knocks knee when turning, causing foot to come off brake pedal. *skd
02/16/19956
 Steering column upper shaft failed prior to recall, causing vehicle to sway violently. (92v-015) *aw