Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 240594A | 12/01/1994 | 24-05-94 | 37982 | Low heater performance. *tw | 02/10/1995 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| PE97049 | CHRYSLER GROUP LLC | 11/18/1997 | 03/17/1998 | AIR BAG CIRCUIT/WINDSHIELD WIPER MOTOR | ||
| Alleged air bag assemblies and the rear wiper motor in these vehicles share the same fuse.failure of the rear wiper motor or a high current condition may cause the fuse to open thus activating the air bag warning light. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 1 | 03/01/1996 | ||
| The poorly designed front defroster vents cannot warm the windshield enough , therefore ice builds up on windshield, preventing wipers from operating. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| When using the a/c or heater and coming to a stop engine stalls out. dealer cant find solution. *ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 08/14/2001 | |||
| While driving at 25 mph rear middle window in very back completely shattered. consumer feels it was heat combustion. *ak | |||
| 03/21/2001 | |||
| While closing sliding door rear window shattered for unknown reason. dealer notified. feel free to provide any further details on this matter. *ak | |||
| 11/28/1997 | 1 | 03/01/1994 | |
| The molding on the rear window would melt and drip all along the sides. the van would die when waiting at a stop light during the summer months when the air conditioning unit was on. i would have to turn everything off, put in park and try to restart the engine. too many times we could have caused an accident not too mention the 100 + degrees we have here in the desert. the first time the van stalled out we had just started out from a red light, the van died as we were going throught the intersection. all power died and luckily i was able to coast over several lanes of rush hour traffic into a parking lot to try to restart the engine. it would always restart, however only with the air turned off along with the radio. we took the van to our own mechanic hoping the cost of repair would be lower. however after repeat stalling problems and finally no air conditioning at all we brought the van to the chrysler-plymouth dealer who took over from ed moses , jim click . the $659.17 we paid them to replace the evaporator coil & recharge the ac system is another yearly major defect we have had to repair. november of 1997 we paid $714.50 for the dealer to overhaul the transmission, flash the controller and flush the cooler. we did seek and received assistance from the chrysler corporation for that repair but for only half of the total repair cost. we also seeked assistance from again regarding the ac repair but were told that since we didn't use the dealer for repairing the original stalling problem that they wouldn't do anything for us. these are not isolated repair problems and we thank goodness that none of our children, ourselves and others haven't been seriously hurt or killed. the rear window that shattered was kept intact only because we had sun protective film installed. we thought we had been shot at as we were departing an amusement park in los angeles at night and were waiting to turn at an intersection. our twin 4 year old daughters were in the back | |||
| While driving, the rear passenger side and hatchback window shattered. please describe. *ak | |||
| 03/01/1995 | 1 | ||
| Rear windshield shattered. tt | |||
| While using rear defroster, rear window shattered w/cause unknown. please describe details. *ak | |||
| 10/12/1994 | 1 | ||
| Rear window seal glue leaked. *skd | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 08/01/1995 | 1 | ||
| Rear power windows inoperative. *sd | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 07/05/1999 | 1 | 01/01/1994 | |
| While parked with the windows slightly open, the rear view mirror glued to the front windshield fell off due to a failure of the glue. this was repaired at a dealer for about $27, but the car was extremely dangerous to drive until i could get it serviced. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 10/13/2001 | 6 | 12/01/1993 | |
| This problem has already had a recall once. i had it fixed in 01/2000 . the same problem has come back, took it dealer in tulsa ok. they saw no new recall's . so when i turn on the rear wiper it blows the fuse which the airbag is using. every time and i am using the right size fuse. *ak | |||
| 08/18/1999 | 1 | ||
| Dealer took the wire loose from the rear wiper motor and said it was on back order. they never call about the repair. recall repair not completed properly due to lack of parts. (99v-113) mjs | |||
| 2 | |||
| Rear windshield wiper motor blew several fuses and burned out, replacement motor failed in the same manner, (disconnected motor unit due to failures). mjs | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING | |||
| 01/16/2003 | 2 | ||
| Consumer have remained to experience the same problems after the recall on windshield wiper wiring was performed. ts the consumer had changed the fuse on numerous occasions before the recall was performed on the air bag(s) and the rear wiper system. the recall was for the wiring system. scc | |||
| VISIBILITY - WINDSHIELD | |||
| 05/26/2000 | |||
| While driving at 65mph driver's side window imploded & hit driver in the face. this was the second time it happened. also, the middle panelwindow imploded into the children in the back seat & cut their faces & legs up. consuemr was currently dealing with the manufacturer. *ak | |||
| 05/14/1999 | 1 | 05/01/1994 | |
| Drove about 4 miles. parked van in garage. 2 minutes later, window exploded. *ak | |||
| 2 | 05/01/1994 | ||
| Defective windshields, front and back, improperly installed at factory, silicon continues to soften and run when exposed to heat. | |||
| 05/13/1996 | |||
| Middle window on left of vehicle exploded without warning while driving. *ak | |||
| 10/18/1994 | 8 | ||
| Windshield fogs up when a/c is in use, causing poor visibility. *aw | |||
| 08/01/1995 | |||
| Some of the glass was not safety glass in the tailgate. it broke away in shards instead of in small peeble like pieces with smooth edges. please describe. tt | |||
| 05/15/1995 | 1 | ||
| Windows fail to operate. *ak | |||
| 02/10/1995 | |||
| Side rear window on passenger side shattered while child was sitting in seat. tt | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 11/16/2002 | 08/01/2094 | ||
| The rear wiper stopped and the air bag warning light came on at the same time. the warning light is stays on and the rear wiper does not work. this appears to have been reported as action #pe97-049. dt | |||
| 08/28/2001 | 05/01/1994 | ||
| Windshield wipers began intermitently going on/then airbag light started staying on. *ak | |||
| 06/02/1999 | 0 | ||
| Airbag fuse has blown out twice, causing windshield wipers not to work. consumer then received a recall notice on airbag deployment upon starting the car. recall 99v113000. *ak | |||
| 03/01/2000 | |||
| Driver's side windshield wipers were not operable. they won't move. *ak | |||
| Consumer state when turning on rear wiper , short occurred, also abs light stay on continually . dealer repaired abs light, wipers still short out. mjs | |||
| 09/01/1998 | |||
| Windshield wiper on the rear window stopped working without warning, when it is activated it makes a noise, but it doesn't wipe the windows. dealer has been contacted. also, air compressor is giving out, the anti-freeze feron compartment stopped working, and the rear gate fell off while driving. *ak *ml | |||
| 02/08/1996 | |||
| Intermittently windshield wipers quit working in the middle of operation, affecting driver's visibility. it does not matter what speed windshield wipers are being used . sometimes they will come back after turning them off. the dealer is not able to locate what is causing the problem. please provide any further details. *ak | |||
| 11/28/1997 | 1 | 03/01/1994 | |
| The molding on the rear window would melt and drip all along the sides. the van would die when waiting at a stop light during the summer months when the air conditioning unit was on. i would have to turn everything off, put in park and try to restart the engine. too many times we could have caused an accident not too mention the 100 + degrees we have here in the desert. the first time the van stalled out we had just started out from a red light, the van died as we were going throught the intersection. all power died and luckily i was able to coast over several lanes of rush hour traffic into a parking lot to try to restart the engine. it would always restart, however only with the air turned off along with the radio. we took the van to our own mechanic hoping the cost of repair would be lower. however after repeat stalling problems and finally no air conditioning at all we brought the van to the chrysler-plymouth dealer who took over from ed moses , jim click . the $659.17 we paid them to replace the evaporator coil & recharge the ac system is another yearly major defect we have had to repair. november of 1997 we paid $714.50 for the dealer to overhaul the transmission, flash the controller and flush the cooler. we did seek and received assistance from the chrysler corporation for that repair but for only half of the total repair cost. we also seeked assistance from again regarding the ac repair but were told that since we didn't use the dealer for repairing the original stalling problem that they wouldn't do anything for us. these are not isolated repair problems and we thank goodness that none of our children, ourselves and others haven't been seriously hurt or killed. the rear window that shattered was kept intact only because we had sun protective film installed. we thought we had been shot at as we were departing an amusement park in los angeles at night and were waiting to turn at an intersection. our twin 4 year old daughters were in the back | |||
| 1 | 03/01/1994 | ||
| Back windshield wiper fuse blew out. | |||
| 1 | 03/01/1996 | ||
| The poorly designed front defroster vents cannot warm the windshield enough , therefore ice builds up on windshield, preventing wipers from operating. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| Nhtsa recall campaign 99v189000; the owner is experiencing windshield wiper failure with no warning. he was informed by the manufacture that his van was not included in the recall. the owner has also found out that this part was not only used on the 1994 but the 1995 as well. please describe details. ts | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 04/23/2000 | |||
| Consumer was traveling about 8mph it and was raining lightly, and windshield wipers were working. then, when it started to pour windshield wipers stopped working. *ak | |||
| 1 | |||
| Rear wiper motor failed cunsumer believes there is a connetion brtween this failure and the recall (99v-113) of the air bag wiring. nlm | |||
| Windshield wiper motor has malfunctioned, causing the windshield wipers to become inoperable in rainy weather conditions. please give any further details. *ak | |||
| 07/25/1998 | 2 | 05/23/1994 | |
| Windshield wiper motor failed, airbag fuse failed(unspecified). | |||
| 05/30/1997 | |||
| Windshield wiper motor: rear windshield wiper does not work. wiper motor is connected to the air bag therefore the air bags does not work either. manufacturer is aware of problem and said she should have repaired it, but they will not pay for it. *ak | |||
| 03/02/1995 | 2 | ||
| Rear windshield wiper motor shorted out. *ak | |||
| 05/01/1995 | 1 | ||
| Rear wiper motor failed. | |||