Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 183298 | 09/25/1998 | 603635 | Subject on flash programming failure recovery. *yc | 11/17/1999 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/01/2001 | 40000 | 1 | |
| I own a l995 plymouth voyager se and the paint is peeling.*ak | |||
| 1 | 07/11/1997 | ||
| While inspecting vehicle the mechanic noticed missing nuts, bolts and screws. | |||
| STRUCTURE - BODY | |||
| 08/28/1995 | 8 | ||
| Glove compartment door failed. *dsh | |||
| STRUCTURE - BODY - DOOR | |||
| 01/02/2004 | 13017 | 1 | 07/08/2003 |
| Door structure failed. *ak the door ajar light kept illuminating. the door sensor button an the fuse box kept shorting out. *nm | |||
| No description given. nlm | |||
| 04/17/2002 | 1 | ||
| Consumer states her driver's side door will not close at all. nlm | |||
| 2 | |||
| While driving passenger's side door fell off. door was being held with duck tape. took to dealer. dealer stated that door was supposed to do that. *akthe passengers side door fell off while going around a curve. the drivers side door is experiencing the same problem. on both doors the panel has been pulled loose. *jg | |||
| 1 | |||
| The interior plastic panels cracked after the vehicle was a year old. *slc | |||
| 12/04/1994 | 2 | 12/01/1994 | |
| Afetdriftwood paint is peeling in certain areas (need new paint). no safety defect. *ak | |||
| 1 | |||
| Driver's door is falling away from body of vehicle. frame was cracking. hinges & attachments were okay. dealership indicated wind caused the problem. when closing door, it would drop downward. the door failed to close properly. will be taking to dealer. *ak | |||
| 06/05/2000 | 2 | 02/01/1996 | |
| The failure of the door mechanism just happened to occur when i opened the door but could have been potentially dangerous if it had occured when driving. the body shop that fixed this problem has seen at least 10 of these vans with this problem in the last 6 months which in turn tells me there is a failure or design defect | |||
| 08/02/1999 | |||
| Whenever making left or right turns, a dinging noise, like a bell, would sound for door. the locks would go up/down. dimmer switch was used to turn off interior lights which came on/off on its own. this happened only when vehicle hit bumps or rough patch in road. the door ajar light stays on. dome light comes on also. has taken vehicle to dealer as of yet to check electrical system. *ak | |||
| 08/11/1999 | 1 | 05/01/1999 | |
| Under routine maintainence the mechanic at sanders automotive service noticed that the lower hinge on the drivers sided door was loose and then that the metal around the opening in the door post column where the hinge enters the post is torn. i have called the local dealer, looked up nhts bulletins and called the manufacturer to report my findings. i do not know how long this condition has existed. it is not on any recall list but it is a serious cost to me if i have to pay for it myself and a safety issue. it is not from abuse by myself or the previous owner. i believe it is a faulty assembly problem--a failed weld in the back up plate that holds the hinge to the body. | |||
| 07/19/1999 | |||
| While driving automatic door lock locked the doors unexpectedly, then the dome light came on and the chime came on, indicating a door was opened. please provide further information and vin #. *ak | |||
| 03/12/1996 | 03/01/1995 | ||
| After rear door lock recall upgrade auto-locks/lights/alarm sounds, randomly flicker on&off. | |||
| 07/28/1997 | 3 | ||
| The power window on the driver's side will not shut. the mirror switch was replaced at 20,000 miles, transmitter for remote key at 26,000 miles, both motor switches on back windows at 30,00, at 35,000 sliding door switch was replaced. still experiencing electrical problems. *ak consumer provided invoices with specific information regarding the failure of sliding door locks locking and unlocking on their own, power windows failing and dealer replacing power window motor, door ajar and chime binging while driving and dealer replaced sliding door light switch, console light flashing, driver side remote mirror inoperable and dealer replacding electric mirror switch, and on three occasions the third brake light bulb failed, this could possibly be an electrical problem, also spark plugs were found weak, dealer replaced them. rear wheel bearings were replaced. *slc | |||
| 09/11/1996 | 2 | 04/01/1995 | |
| Door blew open too wide by wind, bending hinge/frame. | |||
| 08/01/1995 | 1 | ||
| Door sticks. *sd | |||
| 08/01/1995 | 1 | ||
| Door slider doesn't connect right. *tt | |||
| 11/30/1995 | |||
| Side sliding door will jam and cannot open door from outside or inside. tt | |||
| The sliding door lock is jammed can't open the front door the inside or outside . tt | |||
| 05/15/1995 | |||
| While driving tailgate latch flew open. also sliding door will not open from outside and at 20mph vehicle lurches rearward. tt | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 10400 | 1 | ||
| Consumer called complaining about structure problems. the hinges on the door were not strong enough to hold the door, and there was a crack. dealer and manufacture were contacted, and stated that they were not responsible for it. also, latch on the door was not working properly to the point that when they made a sharp curve the door came open. *ak | |||
| 05/24/2003 | 120000 | 1 | |
| While driving, the side door flew open and the consumer almost fell out. manufacturer notified. *ak body failure at driver's side door hinge. *tt *jb | |||
| 03/30/2002 | 60000 | 02/15/1996 | |
| The complaint refers to a 1995 plymouth voyager. a passenger vehicle. car doors pull away from frame causing door to jam, the door then fails to close properly & passenger can be ejected from the car. that is a serious defect. not one like the bulb may stay lit & cause early burnout. the door hinge system is dangerously flawed. no one was injured only because the seat belt kept the occupant in the car. this defect rendered the car unsafe to operate & unsafe to sale. the estimate for repair was $1500-$2000 with no guarantee of the weld holding & the problem resurfacing. the car was sold for scrap. *nlm | |||
| 02/24/2003 | 120000 | 1 | 05/01/1995 |
| The driver side door separated from the structure of the vehicle, the sheet metal cracked, which was caused by rust. *jb *ts | |||
| 08/01/2002 | |||
| Driver's side door lower hinge is breaking off. hinge is already cracked, and consumer is very concerned about safety.*ak | |||
| 04/17/2002 | 1 | ||
| Consumer states her driver side door won't close at all. the door's hinge is the sorce of the problem. consumer states that this problem was repaired once by the dealership in 1998. nlm | |||
| 11/29/2001 | 1 | 05/01/1995 | |
| Sliding side door falls off of 1995 plymouth voyager mini van at elementary school in mass. while students are getting on board, fortunatly no one is hurt thanks to the quick reflexes of driver who catches door before it hits the ground!this actually happened to me on 11-28-01 while i was picking up my son at elementary school. the defective part is part#04673202.(one of the outer races on the roller bearing was defective causing the hinge of the door to fly off the roller bearing track). cost of part is $72.00. labor to install part is 1-1/2 hours @$65/hour. i am asking chrysler to help me with the repair of this safety defect. i am recently unemployed due to the after effects of the september 11 tragedy in new york and can not afford to pay for the repair at this time. can you help? i know that the last thing daemler chrysler wants is more negative publicity due to defective doors on their mini vans. i will probably buy the part myself and attempt to install it. does any on know how?*ak | |||
| 1 | 06/26/1995 | ||
| Frame has split, causing driver's side door hinge not to close .*ak consumer also states driver side seat belt does not retract properly, consumer was advised that vehicle is out of warranty.*jb | |||
| 11/01/2000 | 1 | 05/01/1999 | |
| The driver side door frame where the door attaches to the body of the vehicle, is cracking around the hinges at the body frame. *ak | |||
| Driver's metal frame door is ripping & failing to hold the hinges on the door. contacted manufacturer, and informed consumer that nothing can be done about the ripping metal door frame. *ak | |||
| 02/13/2000 | 1 | ||
| The sliding door track underwent fatigue failure, causing the door to fall open upon initiating opening the door. had we been moving and the door been bumped. i have grave concern the door could have become unhinged and begun cartwheeling down the road. worse than that if the door did remain attached to the other two hinges, the gap between the door and the frame in this case was sufficient for someone to fall through. my son tells me a friend of his who also has a 1995 plymouth mini van had his side door completely fall of at the high school parking lot a couple months ago. houston, we've got a problem! there is no excuse for what i saw today. please give me a call. i took pictures of the failure if you want to see it. i'll be taking it to pomoco chrysler plymouth for them to fix tomorrow (2/14/00). *ak | |||
| 03/23/1999 | 2 | 12/30/1994 | |
| Driver's and passenger's side door hinges broke, causing door to hang down. also, driver seat recliner mechanism broke, causing seatback to fall to the floor. recliner mechanism broke twice. chrysler factory representative considers the seats in the car to be trim, and as such, it is not a safety issue. *ak | |||
| 02/27/1996 | |||
| Sliding door was very hard to close when opened, when tried to close fell off the hedges. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 05/17/1995 | 5 | ||
| Rear hatch lift gate pops open, lights come on panel. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 05/02/2000 | 1 | 05/01/1998 | |
| On may 3, 2000 i took my plymouth voyager to roberson motors in salem, or because of a broker bolt attaching the strut to the rear hatch on the right rear of the vehicle, with subsequent damage to the headliner. upon inspection and appraising the damage, they found washers that were too small, causing the bolts to snap. i was told there should be a recall on it. upon checking they were surprised to find it was not listed as recalled. they suggested i call chrysler and inquire about reimbursement as it clearly fit the description of recall 730. i understand that when the problem was identified, recall was made, and the problem was corrected at the factory, however it was obviously not corrected on this vehicle and still poses a problem on the left side. hoping we can have this problem taken care of by chrysler but not getting anywhere. thank you, patricia spence | |||
| 05/10/1994 | |||
| The heads in the engine has cracked three times and the hydraulics that hold open the back door will not hold. please explain. tt | |||
| STRUCTURE - BODY - TAILGATE | |||
| 08/24/2001 | |||
| Left bolt that holds the liftgate to body of vehicle just sheared off. part of bolt fell on ground. contacted dealer, and dealer stated never heard of anything like this happening.*ak | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 10/02/1999 | 05/01/1999 | ||
| Coming to stop & going over bumps trunk comes unlatched | |||
| The attachments fell off the liftgate after being serviced for a recall a year ago. *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 1 | |||
| Driver's door is falling away from body of vehicle. frame was cracking. hinges & attachments were okay. dealership indicated wind caused the problem. when closing door, it would drop downward. the door failed to close properly. will be taking to dealer. *ak | |||
| 05/30/1995 | |||
| Water leaking in the vehicle when it rains or during washing the car, causing a build up on the front floor where the wiring is located. tt | |||