Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 02V293000 | DAIMLERCHRYSLER CORPORATION | from 01/01/1995 to 02/28/1998 | V (Vehicle) | 1500521 | 11/18/2002 | ODI | CHRYSLER GROUP LLC | 11/07/2002 | 11/07/2002 | |||||||
| Defect Summary | On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process. | |||||||||||||||
| Consequence Summary | This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time. | |||||||||||||||
| Corrective Summary | Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. an extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. owner notification began november 18, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0801102 | 08/19/2002 | 635678 | Concerns with the air bag warning indicator lamp on intermittently or constantly. *tt | 10/30/2002 | |
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| 970919083297 | 09/19/1997 | 54423 | Authorized airbag deactivation for medical necessity. *yc | 04/07/1998 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
| 081798 | 12/30/1998 | 603153 | Subject regarding airbag on - off switches. *yc | 02/05/1999 | |
| 081798 REV B | 09/18/1998 | 081798 REV A | 602450 | Subject regarding the airbag on-off switches. *yc | 11/05/1998 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| PE00032 | CHRYSLER GROUP LLC | 08/08/2000 | 02/21/2001 | AIR BAG CLOCKSPRING | 02V293000 | |
| Alleg that the vehicle's air bag readiness indicator lamp (air bag light) illuminates to indicate potential air bag system failure | ||||||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||
| DP96014 | CHRYSLER GROUP LLC | 11/14/1996 | DEFECTIVE AIR BAG CRASH SENSOR | |||
| Cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 chevrolet corsica/beretta, 1990-92 ford taurus, and 1994-96 chrysler minivans are defective.cfas allege that information on low speed crashes where occupants have suffered fatal injuries suggests [that the above vehicles] have defective airbag crash sensor and/or deployment systems. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/15/2005 | 132000 | 1 | 11/12/2004 |
| Dt: the consuemr received a recall concerning clock spring in his 2000 dodge caravan. the consumer also owns a 1996 plymouth voyager which is having the same problem as the caravan. the consumer believes the clocksping in the voyager is also defective and believes it should be covered under the same recall as the caravan. the dealer indicated that the 1996 voyagrer was not included in the recall. manufacturer has not been contacted yet. *ak *nm | |||
| 08/28/2003 | 1 | ||
| Client involved in low speed frontal impact. passenger side airbag deployed, severely injuring client's child. driver's side air bag failed to deploy.*ak | |||
| 08/14/2004 | |||
| Vehicle hit a pothole resulting in the vehicle bottom denting the oil pan and the air bags deploying.*mr while driving on a dirt road going approximately 35 mph the vehicle hit a very deep pit hole. the vehicle bottomed out denting the oil pan and the air bags deployed. the consumer admits that he hit the pot hole rather hard but there was no front end damage. the impact of the air bag caused the consumer's left hand to hit the windshield and shatter in. as a result the consumer's left arm was burned and bruised. the consumer needs assistance getting the vehicle repaired because there is no longer a plymouth dealer in his area. *nm | |||
| 01/26/2004 | 176500 | 2 | |
| I completed a recall on the air bag component of my 1996 plymouth voyager in july 2003. i was involved in a t-bone collision on january 26, 2004 where i hit the other car in his driver door going approx. 40 mph. neither of my air bags opened. *ak | |||
| 08/13/2003 | 131778 | 1 | |
| Vehicle was taken to the dealer because the air bag light illuminated. also vehicle was taken to dealer for recall 02v293000 clockspring repairs. dealer attempted to repair the problems under the recall, but was only able to fix the horn. air bag light was still illuminating, and cruise control did not function. consumer requested a call back.*ak | |||
| 05/01/2002 | 1 | ||
| Chrysler voluntary safety recall notice for dodge, caravan/grand caravan; plymouth, voyager/grand voyager, and chrysler, town and country concerning defective clocspring which causes air bag failure. consumer was involved in a crash on 05/o1/2002. upon impact, air bags failed to deploy. since this was prior to chrysler's issuance of safety recall consumer had air bags repaired at her own expense, but wanted reimbursement from chrysler. chrysler refused to do so. *ak | |||
| 25 | 8 | 05/01/1996 | |
| The consumer has experienced the following problems. transmission failure, fuel rail line and tank. clockspring, head gasket, and the wipers will come on when not in use. scc ph | |||
| The horn is not working and her air bag light comes on and stays on. ph | |||
| Per consumer the dealership crown dodge,chrysler,plymouth inc;gadsden al;256-546-5276; is going to run a diagnose before doing recall on the vehicle ,and will charge consumer if the recall part is not defective. the recall is for the air bag clock spring 02 v 293 000. *nlm | |||
| 03/15/2002 | 1 | 03/01/2099 | |
| Horn failure and cruise control. dealer says clock spring has failed. dt | |||
| 10/17/2002 | |||
| Consumer states while driving the air bag light stay alluminated, cruise control goes out. dealer notified said clock spring failed. ts | |||
| Air bag light illuminated on console with cause unknown. owner took the van to a dealership which informed him that the air bag lock spring needs to be replaced. owner was perplexed becaus dealership diagnosed the problem before thoroughly inspecting. please describe details.ak | |||
| 06/01/1998 | 1 | ||
| The air bag light illuminated.*yh | |||
| 09/01/2002 | 05/01/2096 | ||
| The problem is that the air bag warning light stays on, horn cannot work, and lose the cruise control. this indicates the malfunction in air bag system, horn circuit, and the speed control.*ak | |||
| 09/02/2002 | |||
| Horn does not work, and airbag sensor light is on. consumer feels airbag may or may not depoy. can't warn other drivers. cause unknown. please provide any further information.*ak | |||
| 01/01/1901 | 1 | ||
| While on a weekend trip, the air bag clock spring broke. consumer had been having problems with the air bag light illuminating and the horn working every once in a while. *jg *nm | |||
| 07/01/2002 | 1 | 07/20/1999 | |
| Horn stopped working. vehicle repaired by dealer who advised the consumer that the clock spring was defective. *ak consumer was in a parking lot and a vehicle started to back out of a parking space, consumers horn wouldn't work. consumer feels that the horn and cruise control are/were defective and the manufacturer should pay the cost of repair. (146.78) *scc | |||
| 06/01/2002 | 12/01/2001 | ||
| Investigation currently open by nhtsa ea01007. my airbag light would come on and sometimes extinguish during driving but come back on later. finally the airbag light stayed on constantly. over the course of a month, the cruise control and horn quit working as well. i inadvertantly stumbled across this open nhtsa case while looking for a wiring diagram to begin looking into the horn problem first. while the van is 6 years old i understand that dodge/plymouth have replaced over 400,000 clock spring assemblies. the dealership charged me $223.30 to replace the part including labor. it would seem that a fair amount of these assemblies have failed which i would expect to last for the lifetime of the vehicle. i would have been willing to pay for the part if dodge/plymouth would install it for free. not only did they charge to install it, they were ready to charge me an additional $70.00 diagnostic fee if that wasn't the problem. i'm very disappointed that dodge/plymouth is very well aware of this problem which is obviously safety related as i have driven around for 2 - 3 months with an airbag light on which i'm sure others are doing and then they make a nice profit on charging me to fix a defect they are very well aware of. if i can answer any other questions, please feel free to contact me. | |||
| 05/06/2002 | 1 | 11/01/2001 | |
| The horn quit working, cruise contron quit working, air bag light remained lit after starting. | |||
| 01/01/1997 | 03/01/2096 | ||
| No summary listed for above vehicle. *ak | |||
| 06/15/1999 | 1 | 05/01/2099 | |
| Engine light stays on, airbag light stays on, horn and cruise control inoperable. suspect defective clockspring est cost to repair $250-400. | |||
| 05/12/2002 | 2 | 01/01/2000 | |
| This clock sring mechanism is in the steering wheel and controls your airbags, directional signals, horn and cruise control. it's my understanding that your airbags do not work when this mechanism is broken . i had just replced this part 12 months earlier. | |||
| 06/28/2002 | 06/01/2096 | ||
| Seems to be a common problem with chrysler vans. something to do with a clock spring, that is in the steering wheel column. i have found other examples on the internet and there was mention of a class action law suite. costs around $190 to $260 to fix. my father in laws chrysler van has same problem with air bag light. not sure about horn.*ak | |||
| 06/18/2002 | 07/01/2096 | ||
| During hot weather dash air bag indicator light illuminated, horn did not function & cruise control no longer functioned. certified service center has identified problem is due to clock spring in steering column (ref nhtsa action #: ea01007). air bag light came on first...cruise control still work intermittently. did not become aware of horn malfunction until needed for collision avoidance (near miss, no damage). reference nhtsa recall # 98v046 for same issue in different make vehicle by same manufacturer. reference chrysler tsb # 08-010-01 may 01 that covers broad range of makes and models. this investigation was opened in feb-2001. why was a recall issued on wrangler and not minivan when both use same system? *ak | |||
| 05/25/2002 | 04/01/2096 | ||
| Airbag light continuously illuminates. dealer indicated that the clock spring was bad. i understand that from other complaints that i may be able to look forward to both my horn and cruise control becoming inoperable in the future. i can't believe that a non-moving part such as this would fail. it should last the life of the vehicle.*ak | |||
| 05/20/2002 | 1 | 12/01/2097 | |
| Air bag warning lite illuminates. dealer reports that the air bag clockspring needs to be replaced at a cost of $350. contacted chrysler customer service on 5/20/02 and chrysler offered to pay half of the cost of the repair.*ak | |||
| 1 | |||
| Consumer state while driving, and without any indication, the air bag indicator stayed illuminated, also the horn and cruse control was inoperable. the dealer has been contacted and determined that the clock spring needed to be replaced.*jb | |||
| 2 | 05/15/1996 | ||
| Consumer stating that clock spring failed causing, air bag indicator light to flick on and off, cruise control intermittent failure and then total failure and horn failed. *yd | |||
| 03/01/2002 | 1 | ||
| Ea 01 007/air bag clockspring: consumer states air bag light remain on while driving and the horn is inoperative. dealer was not notified at this time. nlm | |||
| 08/01/2095 | |||
| Air bag light flickered then stayed on, cruise intermittent, no horn. *ak | |||
| 11/01/2001 | |||
| Airbag light has come on, and horn and cruise control stopped working. *ak | |||
| Consumer states while depressing horn. horn would not sound off. when depressing speed control vehicle would not switch over. consumer was informed that the clock spring needed to be replaced. nlm | |||
| 02/01/2002 | 1 | 08/01/1995 | |
| While driving, air bag light illuminated on dashboard, horn does not work. *ak possible clockspring failure. *slc | |||
| 2 | 05/15/1996 | ||
| Consumer stating that clock spring failed causing, air bag indicator light to flick on and off, cruise control intermittent failure and then total failure and horn failed. *yd | |||
| 09/01/2000 | 1 | 02/01/1999 | |
| No summary listed for abov evehicle. *ak | |||
| 12/20/2001 | 08/01/1996 | ||
| Airbags lights stays on/ speed control and horn do not work. clockspring failure. *ak | |||
| 01/01/2001 | 1 | 07/16/1996 | |
| While driving clockspring assembly disengaged, causing airbag light to illuminate, horn and cruise control malfunctioned and completely stopped working. *ak *tt | |||
| 12/01/2001 | 1 | 01/01/1998 | |
| The air bag/ clockspring was defective and affected the horn, cruise control and automatic locks. this is becoming a common problem for vehicles similar to my make, model and year, according to our mechanic. upon research via internet, its an apparent problem and yet a recall has not been issued. i would like reimbursement since this was defective. thank you for looking into this matter. | |||
| 08/15/2001 | |||
| Air bag light stays, on and horn does not blow. contacted dealer, and dealer stated it was not under warranty.*ak | |||
| 05/01/1999 | 3 | 02/01/1998 | |
| In 1999, interior lights failed. 10/2001 horn failed, and airbag lights go on/off :apparenlty it is the modular that control all these items and more such as milege, etc. called dealer. said chrysler has recall on airbag but not for my year. | |||
| 12/14/2000 | |||
| Horn started to blow on its own, air bag light stayed on while driving, and cruise control was inoperative; dealer notified, and informed consumer that vehicle was not covered under t recall. feel free to provide any further information. *ak | |||
| 07/01/2001 | |||
| Airbag light came on, horn and cruise control stopped working. dealer replaced clock spring assembly.*ak | |||
| 02/01/1997 | 07/01/1996 | ||
| The air bag light was intermitent for the last couple of months but 2 weeks ago it came on and stayed on. i saw on tv that this was a known problem with the clock spring int the 1996 voyagers and could be harmful if the bag accidently went off or worse didn't go off in a crash. please push a recall! the wiper blades have come on without activation since new. the dealer replaced the switch once but said they could not duplicate whenever i took it back under warranty. now they come on frequently and it becomes distracting to the point that it could cause an accident. the fuel gauge indicates 3/4 full when the tank is full and the low fuel lite comes on when there is still 5-6 gallons in the tank. this was reported under warranty but i was told there was nothing wrong. now it's in the tech bulletins and i have to pay to have it fixed. the door locks have been replaced on 3 of the 4 doors by chrysler. the drivers door twice, and sliding door twice. once we couldn't get out the sliding door. the ignition module went bad this labor day weekend. i parked and the car wouldn't start so i had it towed to hoffman chrysler in hagerstown, md. they troubleshot it to the module no having a ground. the warning code indication the auto shutdown circuitry was activated. what if this happened on the interstate at 65 mph?*ak | |||
| 07/03/2001 | 1 | 09/01/1996 | |
| Due to failure of clock spring, unable to use horn and airbag inoperative-safety compromised. this part was on the news as a problem but not a recall yet! cost $345.oo to fix. this system should not fail.*ak | |||
| 03/25/2001 | |||
| Airbag light would come on and stay on. horn won't blow. when horn would start to work airbag light went out.*ak | |||
| 04/01/1999 | |||
| Airbag indicator is always on, and the airbag will not function if there is a crash. also horn does not operate so there is no warning device.*ak | |||
| 11/01/2000 | 1 | 08/01/1996 | |
| Airbag light came on. horn and cruise control would not work. consumer took vehicle to a mechanic, and they replaced clock spring*ak *jb | |||
| 07/06/2001 | 1 | 02/01/1996 | |
| This assembly disables the airbag system. it also disables the criuse control and horn systems.*ak | |||
| 06/18/2001 | 3 | 02/01/1996 | |
| Consumer took a road trip and airbag light stayed on. cruise control went out, and there was no horn. dealer stated clock spring goes out of adjustment, drops contact, and everything drops down. repair included removing airbag and steering wheel, cost $375 to fix.*ak consumer states the clockspring was replaced on 25-jul-01 and until it had been replaced the airbag, cruise control, and horn were inoperable. *slc | |||
| 06/19/1998 | 3 | 10/01/1995 | |
| The air bag light illuminates intermittently. nlm | |||
| 02/03/2001 | 04/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 05/15/2001 | 1 | 10/01/2000 | |
| Failure of this part rendered the airbag system ineffective. also the horn would not work, nor would the cruise control work. approx $230 to fix.t work. *ak | |||
| 02/01/2001 | |||
| Air bag light is illuminated on the dashboard. consumer has taken vehicle to dealer, dealer stated that air bag module needed to be replaced. please provide any further information. *ak | |||
| 05/15/2001 | |||
| Air bag light came on, and cruise control has failed to operate properly. dealership has examined vehicle, and determined that clock spring was the component causing this problem. please provide any additional information/attachments. *ak | |||
| 0 | |||
| Ea01-007,airbag and horn is inoperative due to a defective airbag clockspring which is located inside steering column. *ak | |||
| 09/01/2000 | 1 | 06/01/1998 | |
| Clock spring broken causing airbag light to illuminate during all periods car was in use, also causing horn to not work. clock spring was replaced by dealer. *jb | |||
| 09/01/1999 | 0 | ||
| Horn wont blow, cruise control won't work, and airbag light is constantly on.*ak | |||
| 1 | |||
| Clock spring in the steering column that controls driver airbag,cruise control,and horn did not work at time of purchase, was replaced by dealer. *jb | |||
| 04/16/2001 | |||
| Airbag light is on, and horn/cruise control stopped working, clock spring assembly needed to be replaced. *ak | |||
| 1 | 09/01/1995 | ||
| Airbag warning light remained lit at all time. local chrysler dealer replaced clockspring assembly. | |||
| 03/01/2001 | 0 | ||
| Consumer was traveling 25mph on highway and light for airbag came on dashboard. *ak | |||
| 12/10/2000 | 08/01/1998 | ||
| The airbag light stays on, the crusie control does not work, the horn does not work. | |||
| 06/01/2000 | 1 | 06/01/1996 | |
| The air bag indicator light is on and the cruise control only works occasionally. *ak | |||
| 03/16/2001 | 06/01/1996 | ||
| In march my airbag light stayed on and then the windshield wipers failed to work. i then a burning odor came out of the heating unit. i brought it into a chrysler dealership to get fixed. this is the work needed to repair the car. switch multifuntion, clockspring for airbag. complete replacement of the bcm due to the airbag malfuntion and wiper malfunction., replaced the multifunction switch. bcm recontroller reprograming and replaced clock spring to repair air bag lamp coming on. the final cost with labor totaled $843.44 i called chrysler to see if this malfunction would be covered and i was told no. the service department said it is rare that the system fails in a car with my milage. chrysler was very nasty on the phone and said they would not consider any responsibility towards the payment of the defect. i asked to speak to a manager etc....and i was told that i could not be forwarded to anyone else. i was told by the rep on the phone that the final decision was made. last week i heard on the radio about an investigation on the possible defects of the vehicles clockspring assembly which provides the electricity for the wipers etc....i did not check to see if it had affected the horn or cruise control because i had not used both during that time. it seems the faulty clockspring possible blew out the electrical system which resulted in the need for a replaced bcm component. i am hoping if this is found to be a defect chrysler will reimburse the $843.44 to me.*ak | |||
| 11/15/2000 | 1 | 01/01/1997 | |
| I needed to use my horn to warn another driver who was cutting in front of me and discovered that my horn would not work. my airbag light also was on. i tried other features and found that my cruise control would not work. i took the van to the dealer who informed me that i needed to replace my clock spring in order to get power to the nonworking features. i am reporting this as a result of an article in the news regarding your investigation of defective clock springs in daimler chrysler vans 1996-2000.*ak | |||
| 02/01/2001 | 01/01/1999 | ||
| The airbag light stayed on and the horn failed to work. i took the vehicle to a dealer for an inspection. they said they found the d/s squib circuit open and clockspring inop. they replaced the clockspring{#4687630af} and seal pkg{cbxg8450}. the total cost was $217.18. i also had recall #845 corrected at this time as well. two safety issues on the same vehicle is not a comforting situation. i am very concerned of the reliability of this vehicle as my wife is the primary driver to transport my children. your attention in this matter is greatly appreciated. *ak | |||
| 09/22/2000 | 01/01/1996 | ||
| When airbag light came on, horn stopped working, along with cruise control. reported via phone immediately to service dept. stated common failure. able to diagnose over the phone. told me not to worry because airbag would not deploy. light indicated failure. had to pay dealer $295.55 to have repaired. *ak | |||
| 09/01/2000 | 06/01/1997 | ||
| I recently heard a news report on a local radio station that the government has launched an investigation into the combined failure of the air bag system, cruise control and horn on approx 3 million mini vans. unfortunately, i suspect my van currently has this same problem. it has not been examined by my chrysler dealer although i did contact them and they advised they were unaware of this type of problem and claimed to have not received any report from chrysler about this. i also called chrysler customer assistance and they too were unaware of any problems and simply documented my concern. i would like to know if chrysler is indeed aware of multiple problems with this same failure or are they avoiding admitting to the investigation. i was quite suprised to read in my paper today about the investigation (ea01007) and how the symptems matched mine exactly. about 6 months ago, the air bag light illuminated apon start up and now stays on for the full duration of the drive. a few weeks after that, the cruise control began a bizzare on again, off again pattern. each time you started the car, it was a crap shoot to see if cruise would be working. a few weeks after that, we noticed the horn no longer works. i'm leary of bringing the vehicle in for diagnostics considering some of the repair costs i've heard, associated with air bag system repairs. i would like to be advised as to what chryslers response was and is regarding your announced investigation. thank you. *ak | |||
| 11/10/2000 | 1 | 05/01/1998 | |
| Please help. air bag light on dashboard is on and my horn doesn't work. dealer told me minivan is out of warranty and would cost close to $500.00 to fix. i'm a disabled 69 year old vet and i can't afford to fix it.*ak | |||
| 02/09/2000 | 11/01/1999 | ||
| The clockspring assembly, the system that provides electricity for the driver side air bag, horn and cruise control. the air bag readiness indicator lamp came on and the horn,and cruise control does not work | |||
| 02/15/2001 | 07/01/1996 | ||
| Airbag light came on, horn and cruise control quit working.*ak | |||
| 01/01/2001 | |||
| Airbag light is on, horn and cruise control not working either.*ak | |||
| 10/01/2000 | |||
| Airbag light on, horn and cruise control not working either. *ak | |||
| 02/19/2001 | |||
| Clock spring in steering column has caused airbag light to come on, horn to fail, and cruise control to stop working. dealership has repaired this defect at consumers cost. please provide any additional information/attachments.*ak | |||
| 03/13/2001 | |||
| Ea o1 007/air bag clockspring: vehicle experiencing no horn and air bag light remains on. dealer notified. feel free to provide any further details on this matter. *ak | |||
| 01/01/2001 | 1 | 07/06/1999 | |
| Srs light stays illuminated while driving. also, the horn assembly is inoperable. dealer has been notified.*ak | |||
| 03/01/2000 | |||
| Airbag light stays on. horn and cruise control do not work. dealer has advised consumer to fix the defect, clock spring would have to be replacd at consumer's expense.*ak | |||
| 01/03/2001 | 1 | ||
| Ea 01 007/air bag clockspring : vehicle experiencing no horn and air bag light remaining on. dealer / manufacturer were not notified at this time. *ak cruise control locked up while driving. *yh | |||
| 03/21/2001 | 1 | 02/01/1999 | |
| While driving air bag light will come on dashboard. consumer is concerned for deployment of air bags.*ak the clock spring failure caused the air bag light to come on and was repaired. the horn does not work sometimes. *yh | |||
| Airbag light is on and will not turn off. please provide further information.*ak | |||
| 11/04/1999 | 1 | 08/01/1999 | |
| Clock spring was replaced to enable air bag deployment. *ak | |||
| 11/01/2000 | 1 | 09/01/1996 | |
| The clockspring defect is common--causes airbag to become inoperative. *ak | |||
| 12/15/2000 | 05/01/1996 | ||
| For no reason, the airbag light on the steering wheel came on and has stayed on, the cruise control will not come on anymore, the horn will not work anymore, and the wipers are acting erratically. i contacted the dealer and they said the clockspring assembly in the steering wheel needs replaced for ~ $300-$350. they said it is a common problem. i checked online and found numerous reports of this failure so i thought i would report it. as i understand it, this design defect has effectively disabled my airbag and i think the manufacturer should fix it. *ak | |||
| 1 | 05/07/1997 | ||
| Consumer notices air bag light comes on when the vehicle is left parked in the sun, consumer is demanding that an engineer evaluate what is causing the light to come on. *slc | |||
| 07/20/2000 | 06/01/1997 | ||
| Failure disabled airbag and horn. very dangerous!! can't blow horn to avoid accident | |||
| 07/02/2000 | 1 | 06/01/1997 | |
| Appears to be heat sensetive problem with airbag clock spring. high temperture. | |||
| Air bag light on the dash illuminates constantly, their is a recall on the 1995 model, but it does not apply to the 1996. dealer has been contacted. *ak | |||
| 08/28/1997 | 1 | ||
| During vehicle collision no deployment of air bag. | |||
| 08/28/1997 | |||
| Airbag did not deploy. | |||
| 12/21/1997 | 1 | 03/01/1996 | |
| No deployment of air bag in accident, resulting in injury. | |||
| 10/02/1996 | 1 | 09/19/1996 | |
| Airbag deployment was violet, causing facial lacerations/right eye injury. | |||
| AIR BAGS - FRONTAL | |||
| 12/27/2005 | 73687 | 1 | 12/22/2005 |
| Dt*: the contact states there is a nhtsa recall campaign 02v293000, concerning the air bags. the manufacturer was contacted and gave verbal authorization to perform recall repairs. when the vehicle was taken to the dealer for recall repairs they refused to perform the work because the vehicle did not demonstrate the problems indicated in the recall. the manufacturer was contacted, and they agreed with the dealer that the recall work should not be performed if the vehicle was not showing signs of the defect. because the recall work was not performed the contact felt the air bags may deploy without warning and cause an injury. *ak | |||
| 12/28/2004 | 200000 | 1 | |
| When hitting a tree at 30 mph with front end the air bag did not deploy. consumer sustained minor injuries. the vehicle was towed. dealership was notified, but did not resolve the problem. *ak | |||
| 04/01/2002 | 1 | ||
| Nar 04/07/2003 mr the air bag light illuminated and the cruise control was inoperative. the consumer received a recall notice after he had the work done. *jb | |||
| 08/20/2003 | 1 | ||
| While backing out of a parking space with a foot on the brakes vehicle started to accelerate in reverse. was brought to a halt after front passenger'side struck a tree. consumer's four year old child's head hit rear door window, cracking the window in the process. consumer suffered back injuries. seat belts were worn but none of the air bags in vehicle deployed.*ak | |||
| 1 | 03/01/1999 | ||
| Horn, air bag and cruise control all does not work. horn is required to pass safety inspection. air bag is very important because my wife is pregnant with our first child. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**763371 | |||
| 1 | |||
| The horn and cruise control failed due to a faulty clock spring, which was replaced, however consumer requested reimbursement due to a recall which was issued. *ak *jb | |||
| 1 | |||
| The air bag light illuminated on the dash board, which was caused by a faulty clock spring, the consumer learned of a recall and requested reimbursement. *ak *jb | |||
| 12/15/2001 | 1 | ||
| I had the clock spring replaced and paid for it out of pocket. then six months later there is a recall. i sent all the bills to chrysler and never got any money. sent in tow days after recall notice received. i am also calling chrysler but you need to know they are trying not to pay this. *jb | |||
| 08/30/2000 | 74250 | 1 | 06/01/1996 |
| Consumer requested reimbursement regarding the air bag recall. also all of the spark plugs were replaced. *ts *jb | |||
| 09/25/2002 | 1 | ||
| Prior to recall notification, the air bags in the vehicle deployed which caused the vehicle to hit a curb. *ak *jb | |||
| 03/01/2003 | 170000 | ||
| While driving 55 mph the vehicle impacted a deer head on. the driver and passenger air bags did not deploy. *nlm | |||
| 02/27/2003 | 76624 | 1 | |
| The vehicle was involved in a frontal collision, and the air bags did not deploy.*jb | |||
| 06/20/2001 | 52046 | 6 | |
| The belt tensioner failed, there was a recall on the clock spring which had broken, the transaxle pan side converter and the steering pump had rusted.*scc *jb | |||
| The van was involved in a head on collision mostly on the drivers' side. neither dual air bags deployed. the owner has just received the recall for the clock spring 01-27-2003. ph | |||
| 01/23/2003 | |||
| After recall #02v29300 airbag clock spring was done on vehicle the horn shorted out. dealer notified. ts | |||
| 01/01/2003 | 3 | ||
| The fuel sending unit needle will jump from side to side and the light will come on/off intermittently. ts the clockspring was inoperative, the fuel module needed to be repaired, the gas tank indicator light blinked and a tone sounded. the vehicle seemed fine for a while, but the problem had come back constantly. scc | |||
| 11/16/2001 | 100000 | ||
| Consumer was rear-ended by another vehicle while stopped. other vehicle was traveling approximately 45mph. the collision caused consumer's vehicle to hit another car in front. both the driver and passenger air bags did not deploy. ts | |||
| 04/01/2002 | |||
| Airbag light would come on and off in july. took vehicle to dealer, and they reset airbag sensor. about a week later, consumer rear ended another driver, and none of the airbags deployed. please provide any further information.*ak | |||
| 04/04/2002 | 2 | 08/01/1996 | |
| Driver and passenger front air bags deployed while driving with no impact with any object.*ak | |||
| 05/13/2001 | |||
| While driving air bag light came on and remained. this caused horn and cruise control not to be working.*ak | |||
| 10/17/2000 | 1 | 10/01/1996 | |
| While stopped at a stop sign, a car struck my voyager in the center of the front bumper. the other car was moving at 35 mph and my bumper was pushed into the radiator 10-12 inches and the frame was bent. neither airbag deployed. the dealer which repaired my voyager said the sensors were located to either side of the impact, and since no contact was made with them... the airbags won't deploy. my complaint is that they should have deployed under such an impact. i now wonder if they will in another accident. *ak | |||
| 08/30/2000 | 1 | 06/01/1996 | |
| The service man (mac) at the dealership where the van was repaired told us the reason for the airbag light coming on for no reason was because of a bad clock spring. he said that this could cause the airbag to possibly not deploy in an accident and/or even deploy when you're just driving down the road. our thoughts immediately were safety related and contacted daimlerchrysler who sent me an email telling me the recall process. they also agreed to pay for the part only, we paid for labor. we were wondering how a part could go bad that was never used?*ak | |||
| 10/16/2000 | 1 | ||
| False deployment of both air bags while driving when there was no accident.*et | |||
| 06/01/1997 | |||
| While driving airbag light comes on intermittently which indicates a malfunction in the airbag system. also, wife cannot sit 10 inch behind the air bag system. please provide further information.*ak | |||
| 04/05/1999 | 07/01/1996 | ||
| I had contacted dealer about problem while vehicle was on extended warranty, i was told that air bag failures were not covered by extended coverage nor covered by manufacturer because of ntsa issues. i now drive a vehicle that i consider unsafe to be in because the manufacturer will not take responsibility for repairs. isn't this a safety issue that the ntsa should force the manufacture to take responsibility for??? *ak | |||
| Consumer was involved in a 35 mph frontal collision in which the rivers/ passenger's airs bags did not deploy. please give any further details. *ak | |||
| Air bag sensor light is on in the interior information center on the dashboard. consumer was told that module to the air bag is defective, and that is why the light stays on, indicating that driver's/passenger's air bags do not work. dealer has been contacted. *ak | |||
| 10/31/1997 | 1 | 06/12/1995 | |
| While driving vehicle at a very low speed owner had an accident in which passenger's side airbag deployed, severely injurying passenger. *ak *slc | |||
| 08/28/1996 | |||
| Vehicle was involved in a frontal collision and the airbags did not deploy. owner states that she is hearing a rattling noise in the steering column. the manufacturer has been contacted. dup 522805, posted on 03-nov-98. 522805 dup of 817047; posted on 09-07-1999. *ak consumer states she had injuries to (r) leg, hip, and foot and has been in therapy for 3 years. | |||
| 11/16/1995 | |||
| The consumer had an accident on nov. 16, 95 and the drivers airbag didn't deploy. please describe. tt | |||
| 11/16/1995 | |||
| The consumer had an accident on nov. 16, 95 and the passengers airbag didn't deploy. please describe. tt | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 09/14/2004 | 70200 | 1 | |
| Air bag lights came on and stayed on. consumer contacted the manufacturer, and had taken vehicle to the dealer. was told that the vehicle was no longer under warranty, and will not be able to assist. *ak | |||
| 64171 | 1 | ||
| Air bag clockspring recall notice for 1996 plymouth voyager. *mr ph | |||
| 1 | |||
| Request for reimbursement for clockspring repairs. *mr *ph | |||
| 1 | |||
| The air bag light had come on intermittently and had grown to constant. the air bag module was found to be faulty. the air bags were replaced. the consumer has requested to be reimbursed. scc | |||
| 06/15/2002 | |||
| Air bag lights illuminates when car starts.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 10/01/1998 | |||
| Air bag light came on over 18 mos ago and i was told it was a computer chip and was not a defect. it will cost over $500 to repair according to the dealer. i was also told that the driver airbag may or may not deploy in a collision, they did not know.*ak | |||
| 05/21/1996 | 01/01/1996 | ||
| 5/21/96, my son and i were impacted at left front of our 1996 ply voyager van by a 1987 chrysler. when i applied the brakes, they locked up, we slid slighthly to the right side -- the force from the impact was enough to shatter the transmission housing, the starter, damage the rack and pinion steering, and crumpled the front end in such a way that the passenger door could not be opened. the shoulder harnesses locked up, but neither air bag deployed. the car was alegedly looked at by chrysler engineers and it was determined that the sensor had not been hit... my son and i both sustained permanent injuries as a result of this accident. my question, with this speed, and this front end damage, why did the bags not deploy? i don't buy not hitting the sensor. i've read report after report identifying the sensor as deploying at 8mph... this accident was serious. law enforcement at the scene said 5mph faster and there would have been a fatality.( dot number: ) | |||