Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| ELECTRICAL SYSTEM - IGNITION | |||||
| CH181995 | 05/01/1995 | 43058 | Unknown | 11/01/1995 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 190699 | 09/17/1999 | 607958 | Information regarding the ignition switch housing service. *tt | 10/19/1999 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/09/2008 | 1 | ||
| We had a 1996 plymouth minivan that has been giving us problems with electrical and engine. it wouldn't shift, the cruise control would stick, the battery would be drained even though nothing was left on. on tuesday, dec. 9th 2008 we moved our van to clear our driveway of snow. within 10 minutes it started on fire in the dash. somewhere near or in the glove box. the van is a total loss due to the fire department having to use high pressure water,fire extinguisher, cutting wires and fire/smoke damage. *tr | |||
| 11/21/2003 | 116250 | 1 | 11/01/2003 |
| Tl*the contact owns a 1996 plymouth voyager. since november of 2003, the transmission has been replaced three different times. after purchasing a brand new transmission, it failed again the very same day and needed to be replaced again. the contact has had the top half of the engine rebuilt. the vehicle is stuck in drive and will not hold fluid. the front windshield wipers activate without a power surge in the vehicle. in addition, the rear bolts keep coming out of the shocks. the contact has taken the vehicle to have the bolts tightened three or four times. the engine is ticking and smoking. the serpentine belt slips off if it gets even slightly wet from snow or rain. the check engine light sporadically flashes on and off or constantly remains illuminated. the air conditioner was completely serviced; however, it cannot be used because of the transmission failure. the current mileage was 155,000 and failure mileage was 116,250. update 09/10/08 *cw updated 09/15/08. *jb | |||
| 06/07/2005 | 101000 | 1 | 04/04/2004 |
| Me and my son was driving down the interstate when all of the sudden my speedometer stopped working and the rpms was going up to a dangerous zone ,i let off the gas to try and avoid a engine blow up and the rpms was still quite high, i manged to get us off with out getting ran into from behind, i went 25 mph going home at the rate of rpms at 3 1 to 4 ,i have no ideal as to what is going on but a few things i have read so far sounds like maybe emissions or trasmission, i live on a fixed income and disabled ,i wished i knew about all the recalls and the troubles the voyager had before i bought it, well some one wish me luck , thanks | |||
| 09/07/2004 | 100000 | 1 | |
| Windshield wipers worked intermittently. the consumer also experienced electrical defects. the lights and radio were sometimes effected. provide further details. *jb consumer feels this is very dangerous since the wipers stop working in the middle of a rain storm which leads to poor visibility. *tt | |||
| 12/26/2002 | 95800 | 1 | 07/01/1996 |
| Basically, this vehicle has had several electrical problems since i have owned it ( i am the original owner). the windshield wipers go on intermittently , i have put 3 or 4 new batteries in it. the alarm system does not function properly. i have heard the nhtsa is investigating the air bag, horn and cruise control problem. has any decisions been made so that i wont have to pay $300.00 to fix this defect. *jb ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****770839 | |||
| 08/30/2000 | 74250 | 1 | 06/01/1996 |
| Consumer requested reimbursement regarding the air bag recall. also all of the spark plugs were replaced. *ts *jb | |||
| 01/17/2003 | |||
| Consumer stated that while driving without warning the electric system failed causing the consumer to lose steering control and brakes. dealer notified. ts | |||
| 06/01/1996 | 5 | ||
| Consumer stated that while driving, the wiper comes on intermittently, battery failed five times, power locks go up and down, dome light, ajar light, and bell rings on and off due to electrical system failure. *yh | |||
| 07/29/1997 | 5 | 10/01/1995 | |
| The power locks go up and down, the dome light flickers on and off, the door ajar light illuminates, the bell sound intermittently, the dealer adjusted the door and secured switch. nlm | |||
| Recall # 99v216000 daimlerchrysler /fuel pump; van has been serviced under recall campaign twice. the van was serviced first right after memorial day, and serviced again about 4 or 5 days later. fuel continues to leak from the van. also has problems with abs and electrical system. *ak *ml | |||
| 09/15/1997 | 6 | ||
| Ongoing problem with vehicle losing power and unable to start due to eletrical short. vehicle been in/out of dealer shop on six occasions, and nothing could be found. problem occurs in cold / warm operation. *ak | |||
| 10/01/1999 | 1 | 07/08/1996 | |
| Failure of electical system caused the alarm, electic door locks and ignition to fail. yh | |||
| 10/01/1995 | |||
| Defective electrical system causes the battery to be inoperative, and vehicle to stall while driving. this could potentially result in a crash. please provide further information. *ak | |||
| 08/01/1998 | 3 | 09/14/1996 | |
| Electrical malfunction causing various components to fail intermittently. | |||
| 04/01/1997 | |||
| The gas gauge indicator reading is incorrect, the gauge reads less fuel in the tank. the sending unit was replaced. also, when traveling the rear window shattered, causing the glass fragments to enter the passenger compartment. in addition, multiple electrical problems, causing inside/accessory lights and windshield wipers to come on by themselves. *ak | |||
| 07/01/1996 | 1 | 11/17/1995 | |
| Electrical problem causes with windshield wipers, dome lights, 'door ajar' light,door locks, and turn signals on dash. | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 09/01/1995 | |||
| This vehicle has had problems ever since it was new. i have had major components replaced and it isnt even paid for yet. the alternator was replaced when it had less than 4,000 miles on it. the wipers still come on by themselves inexplicably - sometimes the key is not even in the ignition! they still have not remedied that problem. the major complaint i have is the engine. i truly believe this is a dangerous vehicle. i had the oil galley plug recall done (supposedly) and in september i had to have a head gasket job done on this van. in the recall it states, and i quote in certain vehicles, the engine cylinder head oil galley plug does not seal properly and engine cylinder head oil is not adequately retained. well, they tried to tell me the two repairs were unrelated. i disagree. if my recall was done properly, then why do my records indicate i complained of oil leaks after that recall was done? and if oil was leaking from the oil galley plug, wouldnt that cause breakdown of the head gasket over time? it would. now the latest: yesterday, february 26, 2000, the engine began sputtering and the check engine light came on (i had 1/2 tank of gas). i had to have it towed, once again, to have it worked on. this van has been in the shop more than it has been on the road. i could not, in good conscience, ever sell it to someone else. so now i feel like i am stuck with a piece of garbage. i would like reimbursement for the expense of repairs, plus what it has cost me in renting a vehicle to drive while they repaired this lemon. *ak | |||
| 09/01/1999 | 4 | 04/01/1996 | |
| No summary. | |||
| 06/26/1998 | 1 | 01/01/1996 | |
| Dealer refuses to discuss manufacturing defect of transmission. unacceptable to have total transmission failure at only 49,000 miles! | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/12/1999 | 2 | 02/01/1996 | |
| Changed battery 3 times don't know mileage/changed starter 2x. second time transmission went - was told i was lucky to get another 30, 000 miles out of it. | |||
| 02/11/1997 | 4 | 10/01/1995 | |
| The battery failed due to short causing the vehicle not to start, the vehicle also experienced slow/no start condidtion intermittently. nlm | |||
| 08/01/1996 | |||
| Efective components include: spark plug wires/ sliding door motor/circuit board//door handles/battery/ignition switch/multifunction switch, door lock motor/ windshield motor/ latch door lift gate, and rear shock absorber and rear struts. please attach a description of each of these defects and copies of any work you have had performed on the vehicle regarding these defects.*ak | |||
| 07/26/1999 | 1 | 07/15/1999 | |
| A new battery was installed due to loss of electrical power. *yc | |||
| 08/25/1999 | 1 | 06/01/1997 | |
| This van had electrical problems from the beginning. the transmission was just the final straw for us. then to see how many other people had put multiple transmissions in their chrysler vans. it's a crime. | |||
| 03/15/1999 | 1 | 04/01/1996 | |
| The battery failed after 2 1/2 years. the air conditioning system failed after 1 month. it was repaired. it needed freon again two months later. it failed again 1 1/2 years after purchase, at which time we paid to have the system repaired. it has failed for the fourth time 3 years after purchase. the transmission suddenly failed three years after purchase, unable to go into reverse. | |||
| 1 | 03/18/1998 | ||
| Battery failed. | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 09/01/1997 | 5 | 11/10/1996 | |
| A fuse burned out 4 or 5 times, causing the lights on the dash to go out. dealers can't find a permanent solution. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 08/01/1996 | |||
| Efective components include: spark plug wires/ sliding door motor/circuit board//door handles/battery/ignition switch/multifunction switch, door lock motor/ windshield motor/ latch door lift gate, and rear shock absorber and rear struts. please attach a description of each of these defects and copies of any work you have had performed on the vehicle regarding these defects.*ak | |||
| 6 | 09/09/1996 | ||
| While driving 60-70 mph vehicle will shut down for no reason. engine check light comes on. also computer and ignition coil have been changed. problem remains. *ak | |||
| 12/26/1996 | |||
| Electrical short, under the hood engine compartment fire, in for repair at dealership, while vehicle was being tested for stalling failure, ignition module replaced, afterwards vehicle caught on fire. *ak | |||
| 10/01/1996 | 1 | 01/30/1996 | |
| Built-in child safety seat tends not to release occupant when it is being released, also intermittent stalling. *ak | |||
| 4 | 06/30/1995 | ||
| Transmission stuck in first gear, also abs failure, causing brakes to shake, engine would lose power while accelerating onto freeway; front windshield wipers would come on on their 0wn. *ak | |||
| 06/01/1996 | |||
| Purchased truck new with a 1,000 miles when driving sometimes the truck stalls. please describe .*ak | |||
| 07/15/1996 | 10 | 06/22/1995 | |
| Vehicle has lost power while driving, will stall at any speed. *ak | |||
| 04/30/1996 | |||
| Engine dies at any speed, resulting in steering and braking loss. *ak | |||
| 12/01/1995 | |||
| Vehcile will stall without warning while driving. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 01/16/2004 | 89450 | 7 | 11/26/1999 |
| Engine failure occurs after driving for 25 to 90 minutes. failure would occur ramdomly regardless of season, weather, or temperature. first indication of failure would be a loss of power and reduction in speed. the engine would not respond to increases of throttle position. the rate of loss of speed would increase till the vehicle was hardly moving. there would be bucking and backfiring through the intake. the check engine soon dashboard warning light turns on. engine stalls and will not restart. has happened in 2003 4 times and on 1/16/04, 1/23/04 and 1/30/04 the last after replacing ecm (computer). *ak | |||
| 11/01/2000 | 9999 | 06/01/2000 | |
| Electronic contol unit is bad. this controlls the wipers as well as many other things. only the windshield wipers do not at this time. i thought we would crash into some when we were on the highway and a big rainstorm hit. we could'nt see anything, it was very scarry. dealer estimates $579.00 for repair/replacement. chrysler said too bad not our problem. also, the parking brake does not hold. i had that checked @ the dealer, who said it could not be adjusted any further w/o risk of the brakes locking up. they also mentioned, the cable was fine, it was not stretched and did not need to be replaced. when we use the ac system, it gives off a bad smell. i think there is some filter in the system somewhere, but they state at the dealership, it does not affect the interior smell of the vehicle when replaced. in otherwords, it will not make the smell go away. the lugage rack does not stay locked in place when adjusted. the locks will not work to hold the adjustable bars in place. the cruise control accelerates far too quickly from the steering column buttons. it also does not dissengage when i try to use the buttons. thank you for your time and patience! :o) | |||
| 09/01/2000 | 1 | 08/01/1996 | |
| While going around a curve at about 10 mph vehicle lost all power and cut off without any warning. consumer had vehicle towed to a mechanic, and mechanic replaced ecm system. *ak *jb | |||
| 3 | 12/01/1995 | ||
| The vehicle stalls when a/c is turned on due to faulty power control module. yh | |||
| 6 | 09/09/1996 | ||
| While driving 60-70 mph vehicle will shut down for no reason. engine check light comes on. also computer and ignition coil have been changed. problem remains. *ak | |||
| While driving at any speed, the engine shuts down, causing the vehicle to stall. cause unknown. replaced computer. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 08/01/1996 | |||
| Efective components include: spark plug wires/ sliding door motor/circuit board//door handles/battery/ignition switch/multifunction switch, door lock motor/ windshield motor/ latch door lift gate, and rear shock absorber and rear struts. please attach a description of each of these defects and copies of any work you have had performed on the vehicle regarding these defects.*ak | |||
| 09/01/1995 | |||
| This vehicle has had problems ever since it was new. i have had major components replaced and it isnt even paid for yet. the alternator was replaced when it had less than 4,000 miles on it. the wipers still come on by themselves inexplicably - sometimes the key is not even in the ignition! they still have not remedied that problem. the major complaint i have is the engine. i truly believe this is a dangerous vehicle. i had the oil galley plug recall done (supposedly) and in september i had to have a head gasket job done on this van. in the recall it states, and i quote in certain vehicles, the engine cylinder head oil galley plug does not seal properly and engine cylinder head oil is not adequately retained. well, they tried to tell me the two repairs were unrelated. i disagree. if my recall was done properly, then why do my records indicate i complained of oil leaks after that recall was done? and if oil was leaking from the oil galley plug, wouldnt that cause breakdown of the head gasket over time? it would. now the latest: yesterday, february 26, 2000, the engine began sputtering and the check engine light came on (i had 1/2 tank of gas). i had to have it towed, once again, to have it worked on. this van has been in the shop more than it has been on the road. i could not, in good conscience, ever sell it to someone else. so now i feel like i am stuck with a piece of garbage. i would like reimbursement for the expense of repairs, plus what it has cost me in renting a vehicle to drive while they repaired this lemon. *ak | |||
| 10/01/1996 | |||
| Ignition switch failure, in for repair , the indicator light will come on, power window also failed due to an electrical short. *ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 07/01/2004 | 75230 | 1 | |
| Transmission leaking fluid. *bf the consumer was informed that the pin broke and damaged the transmission case. *sc the starter was replaced. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/04/2004 | 16000 | 2 | 05/12/2004 |
| In late june of 2004 vechicle had stalled while driving for no apperent reason and would not start. the emc was replaced. five months later it repeated the same problem... all wiring has been checked emc replaced, coil pack replaced, crank shaft sensor replaced and the dealership cannot find the problem after 6 weeks.*ak | |||
| 10/06/2002 | 46000 | 09/09/1996 | |
| 1996 plymouth voyager ;when ignition key is switch to on.front windshield wiper will turn on for a brief period and power door lock makes like a grinding noise.note the engine has not been crank and started yet and all the switches has been off and not touch at all.eventually a few days after incident some switches to the hvac fan has not been working and the factory stereo eventually malfunction.you cannot tune the am/fm tuner it stays in 1 station.the automatic transmission at times wont shift and other times will shift without problem.the minivan has 48.500 miles only.i brought it to the dealer at mall chysler and they recomended transmission fluid replacement and replace clock spring,and repair fluel rail-injection.there is no change in the transmission shift,it still occasionally refuses to shift at times noticing the tach needle going at 4,000rpm with speed of only 30-40mph.the symptoms remains with wiper having a mind of its own turning on when inginition is on.another prolem comes up after i brought van to the dealer.occasionally interior lights will come on when i'm driving.also head gasket leaking.i hope chrysler will help me. | |||
| 02/23/2002 | |||
| A fire started in middle of vehicle going all the way to the back. contacted dealer ,and they were not willing to do anything.*ak | |||
| 11/30/2000 | 0 | ||
| While vehicle was parked it caught on fire without a prior warning. all wiring got burned. fire department could not determine wher efire started. but consumer would like to know cause of fire. *ak | |||
| 09/01/1999 | |||
| I think there is some kind of wiring problem & am afaid may start a fire or something! | |||
| 06/02/1998 | |||
| Consumer has a problem with vehicle while driving. when consumer turns on the air conditioner the vehicle shuts down. dealer notified. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 12/07/2004 | 66000 | 1 | 08/18/2003 |
| There was no events leading up to the failure. i have had no proablems with the vehicle. i parked the van in the yard and it started on fire under the hood. the fire inspector said the fire was from the wiring. my insurance totaled the vehicle. i have contacted daimlercrysler and i am still waiting for a response.*ak | |||
| 12/07/2004 | 66000 | 1 | 08/18/2003 |
| There was no events leading up to the failure. parked vehicle in front yard and engine caught on fire. fire inspector said fire was due to electical failure. insurance totaled vechile. called daimlerchrysler still waiting for response. *ak | |||
| 01/10/2004 | 180000 | 1 | |
| Within seconds upon starting the vehicle it burst into flames from under the hood. fire department indicated that the fire was due to an electrical system failure.*ak | |||
| 03/26/2003 | 1 | ||
| The vehicle caught on fire under the hood. *jb | |||
| 01/12/1999 | 2 | 02/01/1996 | |
| Changed battery 3 times don't know mileage/changed starter 2x. second time transmission went - was told i was lucky to get another 30, 000 miles out of it. | |||
| Engine caught on fire under the hood while being parked. owner had smelled plastic melting before hand. *ak | |||
| 05/19/1999 | 1 | 05/01/1996 | |
| My minivan had a slight jerk and the tachometer and speedometer went to zero, the engine was still running and all lights were on so i continued, when the car was restarted the guages registered correctly. 10 days later the same thing happened on acceleration. then the guages all pegged at high end and blue smoke poured from under the hood. the resulting fire burned out my started, battery and wiring harness. a chrysler dealership is repairing the problem, but under my auto insurance instead of vehicle warrenty. this same symptom of the guages going to zero was reported to my by a friend who owns of a 1997 dodge caravan. this fire was extremely scary and i wanted a record of it in case of reports by other owners of similar problems thank you. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/01/2002 | 1 | 02/01/2096 | |
| The clockspring connector routes the driver's airbag and horn wiring from the rotating steering wheel to the stationary column. it broke, leaving both the airbag and horn inoperative. i noticed an erratic airbag warning light for 6 months and recently found the horn no longer worked. i replaced the clockspring assembly and took apart the old unit to diagnose. it does not use wipers, but rather a coiled flat cable with ~ 6 flat copper leads. since my van does not have cruise control, only 3 of the leads are used. i found that the flat cable is folded back tightly upon itself to secure at the inner rotating connector. all the leads were broken at this sharp bend. a thin plastic sheet is against the cable at this tight fold in an apparently lame attempt at strain relief. this design is guaranteed to fail after so many turns of the steering wheel. tsb 08-010-01 notes many failures, claiming they are due to servicing issues. safety recall 982 for failed clocksprings in dodge pickups. all affected chrysler vehicles should be recalled. i spent $80. for the part and much time fixing mine. ts | |||
| 09/02/2002 | |||
| While driving instrument panel will start to act up, speedometer will start to jump up and down in speed, and anything else. then, vehicle will shut off without any notice. contacted dealer. *ak | |||
| 2 | 01/01/1996 | ||
| I understand this component is defective and/or under investigation. no safety defect listed. *ak | |||
| All the dash panel lights blinked out, making it impossible for consumer to read guages. dealer has been contacted.*ak | |||
| 04/23/2000 | 12/01/1998 | ||
| Windshield wipers come on by themselves, (they have since i bought the van) and front interior lights flicker. today the switches began to smoke. *ak | |||
| 1 | 01/01/1997 | ||
| Windshield wiper problem has been fixed at least 2 times by dealer. problems continue on an intermittent basis. we never know when they will activate by themselves. park in middle of windshield. recently problem developed on an intermittent basis. headlights will not always turn on. also dashboard displays goes blank on intermittent basis | |||
| 06/28/1999 | 6 | 10/01/1997 | |
| We first noticed the problem in june of 1999. the door ajar light and chime would go off intermittently, particularly on bumpy roads. we would check all the doors, they would all be shut. we took the car back to the dealer we'd purchased it from. on 6/28/99 they re-aligned the driver side door to fix the problem. everything was ok for awhile. we noticed the problem again in sept of 1999. we returned to the dealer 10/8/99; they replaced the driver-side switch. the problem continued. on 10/21/99 they examined the car and ordered a body control module. at this point it was almost continuous dinging and flashing of the dome lights.they replaced the module on 11/3/99. it was better for a couple of weeks, and then the dinging and flashing started again. we contacted the dealer, they ordered another module, which was installed on 12/29/99. the problem continued. they ordered still another module, which was installed on 1/11/2000. the problem remains. the dealer has instructed me that they will have to replace the module again. i do not feel this will solve this problem. i feel there is something wrong with the electrical system in this vehicle. i am very concerned because it is hazardous to drive this vehicle at night because when the dome lights flash on and off visibility is very poor. my husband drives the vehicle to work at night and has had to pull the fuse for the interior lights on many occasions due to safety concerns. i have been to the dealer on 6 occasions for this problem and they have replaced the body control module three times. each time the problem remains and it gets no better. | |||
| 1 | |||
| Circuit board fails intermittent, causing multiple electrical malfunctions. *yc | |||
| 04/25/1997 | 1 | 03/02/1996 | |
| The engine stalled and would not restart. | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 09/01/2002 | 1 | 09/01/2096 | |
| The design of the lamp assembly allows arcing to occur between the bulb holder and the reflector assembly. arcing caused problem in the electrical contacts, melted and charred the plastic reflector assembly. mfg was contacted but chose to take no action. damage was limited to contact area in reflector. however would expect that fire/charring of plastic could extend in some cases to cause ignition of entire assembly. condition has been occurring for some time based on damage but was only found when lamp appeared to be burned out. dates and mileage are actually unknown for when event started. mr | |||