Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241198 | 07/24/1998 | 602339 | Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak | 11/15/1999 | |
| 182098 | 04/17/1998 | 600762 | Some vehicles may experience a bump feeling during a/c compressor engagement. *yc | 11/08/1999 | |
| 9843 | 08/18/1998 | 602286 | Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc | 10/20/1998 | |
| 241097 | 06/13/1997 | 24-15-96 | 52526 | A/c suction and/or discharge line service. *tw | 08/14/1997 |
| 241695 | 12/01/1995 | 46502 | A/c blows hot air. air blows through defrost or panel outlets only. flashing hvac indicator lights/led's are intermittent w/o explanation. hvac control is locked, cannot abort. hvac control suddenly goes dead. hvac control has blinking led | 04/25/1996 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
| EQUIPMENT - OTHER - LABELS | |||||
| CH51695 | 05/01/1995 | 43046 | Unknown | 11/01/1995 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/21/2003 | 116250 | 1 | 11/01/2003 |
| Tl*the contact owns a 1996 plymouth voyager. since november of 2003, the transmission has been replaced three different times. after purchasing a brand new transmission, it failed again the very same day and needed to be replaced again. the contact has had the top half of the engine rebuilt. the vehicle is stuck in drive and will not hold fluid. the front windshield wipers activate without a power surge in the vehicle. in addition, the rear bolts keep coming out of the shocks. the contact has taken the vehicle to have the bolts tightened three or four times. the engine is ticking and smoking. the serpentine belt slips off if it gets even slightly wet from snow or rain. the check engine light sporadically flashes on and off or constantly remains illuminated. the air conditioner was completely serviced; however, it cannot be used because of the transmission failure. the current mileage was 155,000 and failure mileage was 116,250. update 09/10/08 *cw updated 09/15/08. *jb | |||
| EQUIPMENT - ELECTRICAL | |||
| 01/10/1998 | |||
| While driving on the highway or road lost all power steering control. in order to get the vehicle to start, had to put vehicle in park. contacted the dealer and he took the vehicle in for service 3 time's. the dealer replaced the electrical brain in the vehicle. the consumer is still having problems with the vehicle. *ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 11/19/2004 | 63320 | 5 | 11/19/2004 |
| Dt: the contact stated there were several safety defects within vehicle. the service dealer attempted to repair the vehicle numerous times. there was a problem with the defrosting system, the air conditioning belt, heater core, and heater blower, they were all replaced. the replacement of these parts did not solve the defrosting problem. the steering column shook while driving at normal speeds. the dealer has not been able to diagnose the source of the steering vibration. there was a squeaking noise in the brakes. the dealer said this was normal because the vehicle was not in use for a long period of time. the dealer indicated the noise would end with normal use, but the noise continued. *ak updated 12/7/2005 - *nm | |||
| 1 | 10/04/2001 | ||
| In april 2003, the vehicle was taken to an auto body shop for maintenance on the air conditioning. the mechanic noticed the strut towers were rusting. the consumer then took the vehicle to chrysler, who stated the problem was not normal. the consumer called the manufacturer, who would not cover any of the cost. *ak *jb | |||
| 01/14/2002 | 0 | ||
| While driving with the air conditioner on, it suddenly stop working. had to take vehicle to dealer, and they found the a/c fan had burned without prior warning, and had to be replaced. please provide more information.*ak | |||
| 08/30/1998 | 1 | 10/01/1995 | |
| Ther was a strong fuel odor outside of vehicle, consumer had taken vehicle to dealer, who noticed a leak at rollover valves. dealer stated that entire fuel tank needed replacement. *ak consumer stated problem seems to have been in existance for a number of years, also air condition not cooling properly, and the fan motor blower seems to be inoperative.*slc | |||
| 08/11/1997 | 2 | 10/01/1995 | |
| The air compressor is noisy and the a/c is not cold enough, dealer added freon. nlm | |||
| 02/15/2001 | 1 | 04/01/1996 | |
| Loud scrapping sound produced by ac compressor and possible fan belt failure. *ak | |||
| 03/01/2000 | |||
| Consumer was driving when there was a loud noise coming from vehicle. mechanic informed her that engine head had cracked, and noise was coming from air conditioner compressor that broke in half. please provide any additional information/attachments.*ak | |||
| 11/01/1999 | 5 | ||
| Power steering went out when driving through mudd puddles at 40 mph or in car wash. taken to dealer, belt had come off. repaired it, but had no answer why it happened. this has happened lots of times. also, windshield wipers came on while driving, switch has been replaced 5 times. *ak the main belt failed. the water pump failed. the transmission was leaking. the a/c compressor went out burning on freeway. *yh | |||
| 06/20/2000 | 2 | ||
| When air conditioner is turned on it would blow warm air & make hissing noises. would also have an odor coming from the vent. took to dealer to check air conditioner. was informed by mechanic that evaporator core was the problem & needed replacement. *ak | |||
| 08/18/2000 | 0 | ||
| Air conditioning blew outside of panel, and took the belt out. power steering was gone. vehicle had to be towed. | |||
| Air conditioner flashed hot and then cold when trying to operate. dealer has not been contacted.*ak | |||
| 07/12/1999 | 1 | 07/15/1999 | |
| Air conditioning system was not working properly. *yc | |||
| 06/01/1999 | 11/01/1995 | ||
| The air-conditioner failed to work properly during the first hot spell of the year. the dealer diagnosed a coolant leak. although it was a slow leak that very likely began while the vehicle was under warrenty, plymouth would only pay 70% of the repair bill because the problem was discovered after the 36000 mile warrenty ran out. the cost of diagnosis was not covered at all. | |||
| 09/16/1999 | 1 | 09/01/1996 | |
| Already a hidden warranty for this on lhs and concorde 1996 | |||
| 07/04/1999 | 1 | 06/01/1996 | |
| No summary | |||
| 04/01/1999 | 1 | 10/01/1996 | |
| The evaporator for the air conditioner has developed a leak and i have lost all coolant. the repair costs are substantial because the front dash has to be removed to replace the evaporator. although my mini-van is less than 3 years old, it is out of warranty due to the mileage. a friend of mine who owns an autobody shop mentioned that he has replaced quite a few evaporators in voyager & caravan mini-vans recently. is this a common problem with these mini-vans? | |||
| Air conditioner is spraing out out white flakes, some kind of material from inside of air conditioning vents onto passenger and driver which is causing skin irritations and burns. tsb is out for the voyager 95. *ak | |||
| 03/15/1999 | 1 | 04/01/1996 | |
| The battery failed after 2 1/2 years. the air conditioning system failed after 1 month. it was repaired. it needed freon again two months later. it failed again 1 1/2 years after purchase, at which time we paid to have the system repaired. it has failed for the fourth time 3 years after purchase. the transmission suddenly failed three years after purchase, unable to go into reverse. | |||
| 12/31/1998 | 1 | 07/01/1995 | |
| The estimated cost by the chrysler dealer to fix the air conditioner was $1800. *ak | |||
| 07/01/1998 | 3 | 05/01/1996 | |
| Air conditioning system malfunctions causing vehicle to shut down while a/c is on. | |||
| 1 | 09/14/1995 | ||
| Air conditioner failed. qcaw | |||
| 03/08/1996 | 1 | ||
| A/c coil failed. | |||
| 11/12/1997 | 1 | ||
| Rear a/c control switch failed. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 06/15/1998 | 2 | 10/01/1995 | |
| The radio and radio buttons are not working properly. nlm | |||
| 07/12/1999 | 1 | 07/15/1999 | |
| Antenna replaced. *yc | |||
| 1 | 07/01/1996 | ||
| Cassette player makes noise whether there is a tape inside or if the player is on or off. | |||
| 11/12/1997 | 1 | ||
| Radio is malfunctioning. | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 11/01/2000 | 9999 | 06/01/2000 | |
| Electronic contol unit is bad. this controlls the wipers as well as many other things. only the windshield wipers do not at this time. i thought we would crash into some when we were on the highway and a big rainstorm hit. we could'nt see anything, it was very scarry. dealer estimates $579.00 for repair/replacement. chrysler said too bad not our problem. also, the parking brake does not hold. i had that checked @ the dealer, who said it could not be adjusted any further w/o risk of the brakes locking up. they also mentioned, the cable was fine, it was not stretched and did not need to be replaced. when we use the ac system, it gives off a bad smell. i think there is some filter in the system somewhere, but they state at the dealership, it does not affect the interior smell of the vehicle when replaced. in otherwords, it will not make the smell go away. the lugage rack does not stay locked in place when adjusted. the locks will not work to hold the adjustable bars in place. the cruise control accelerates far too quickly from the steering column buttons. it also does not dissengage when i try to use the buttons. thank you for your time and patience! :o) | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 04/27/1996 | 1 | 04/01/1995 | |
| Vehicle had a flat tire, used the jack to raise vehicle, while in the air vehicle fell and caused injuries *ak consumer states parking brake does not hold.*jb | |||
| 03/14/1996 | |||
| Failure on the equipment jack, the jack did not hold the vehicle. *ak | |||