Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - HEADLIGHTS
11/28/20051
 The headlight lenses on my 1996 plymouth voyager van are deteriorating. you could say they are fogging up. i looked at them with a magnifying glass and it looks like there are tiny cracks. it is degrading the light emanating from the lenses to such an extent that night driving is really dangerous. my brights are dimmer than most cars' low beams. *nm
05/22/200508/15/2000
 Headlight lens degradation
12/29/2003108000109/12/2002
 Dt: headlight lens gets very cloudy over a period of time. can not be replaced unless you buy the whole unit at about $250.00. can not get lens from anywhere because all of the lenses are cloudy for that model. does effect visibility at night. manufacturer will not do anything to help. *nm *sb
02/28/20041150001
 While driving front headlight lens were fogged, making it hard for the consumer to see during night hours. *ak
01/01/199703/01/2096
 No summary listed for above vehicle. *ak
101/01/1997
 Windshield wiper problem has been fixed at least 2 times by dealer. problems continue on an intermittent basis. we never know when they will activate by themselves. park in middle of windshield. recently problem developed on an intermittent basis. headlights will not always turn on. also dashboard displays goes blank on intermittent basis
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
08/01/2005108/28/2000
 1996 plymouth grand voyager se, headlamp lenses turn opaque when they age until they reach a point where it is dangerous to operate the vehicle at night. i called a dealer and he said they are made of plastic and it is up to the consumer to replace them at a cost of $558.00 ($279.00 each). i consider this a safety defect - the lenses should be made out of a material that does not degrade significantly with age. *jb
EXTERIOR LIGHTING - TURN SIGNAL
07/01/1996111/17/1995
 Electrical problem causes with windshield wipers, dome lights, 'door ajar' light,door locks, and turn signals on dash.
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
08/01/1996
 Efective components include: spark plug wires/ sliding door motor/circuit board//door handles/battery/ignition switch/multifunction switch, door lock motor/ windshield motor/ latch door lift gate, and rear shock absorber and rear struts. please attach a description of each of these defects and copies of any work you have had performed on the vehicle regarding these defects.*ak
03/16/200106/01/1996
 In march my airbag light stayed on and then the windshield wipers failed to work. i then a burning odor came out of the heating unit. i brought it into a chrysler dealership to get fixed. this is the work needed to repair the car. switch multifuntion, clockspring for airbag. complete replacement of the bcm due to the airbag malfuntion and wiper malfunction., replaced the multifunction switch. bcm recontroller reprograming and replaced clock spring to repair air bag lamp coming on. the final cost with labor totaled $843.44 i called chrysler to see if this malfunction would be covered and i was told no. the service department said it is rare that the system fails in a car with my milage. chrysler was very nasty on the phone and said they would not consider any responsibility towards the payment of the defect. i asked to speak to a manager etc....and i was told that i could not be forwarded to anyone else. i was told by the rep on the phone that the final decision was made. last week i heard on the radio about an investigation on the possible defects of the vehicles clockspring assembly which provides the electricity for the wipers etc....i did not check to see if it had affected the horn or cruise control because i had not used both during that time. it seems the faulty clockspring possible blew out the electrical system which resulted in the need for a replaced bcm component. i am hoping if this is found to be a defect chrysler will reimburse the $843.44 to me.*ak
12/28/19965
 When turning on left signal front windshield wipers will come on. sometimes rear windshield wipers will also come on. took vehicle to dealer about 5 times. each time they said that they had fixed it, but problem reoccurred. this is unsafe because while driving on freeway and windshield wipers coming on, it will distract the driver. *ak *ml
 When the left signal is activated windshield wipers come on, and do not stop until the signal is activated and turned back off. dealer has been contacted. *ak
06/30/1998
 Rear left passenger's side power window stopped operating. also, whenever left turn signal was used it caused the windshield wipers to operate. vehicle was taken to an independent repair shop, and unable to correct the problem. dealer was not contacted at this time. *ak
08/26/199911/01/1995
 Windshield wipers would come on when turn left signal engaged while turning left or sometimes not come on at all: multi-function switch assembly controls other electrical components. *ak
 Windshield wipers would go on/off by themselves. this caused a hazardous problem for driver. vehicle been to dealership for windshield wiper repairs. since repairs done on wipers, the signal switch failed to work properly. *ak
04/25/1996110/29/1995
 Multi function windshield wiper switch defective, causing poor visibility.
01/30/19960
 Multi function switch replaced. *sd