Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
18199705/30/199752953Exhibiting a periodic ''bump'' in power train when the a/c is operating. *yc11/13/1997
POWER TRAIN - AUTOMATIC TRANSMISSION
210599A09/03/1999210599607959This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt10/19/1999
21059903/05/1999604696Subject regarding reusable automatic transmission oil pan gasket. *tt05/07/1999
21049902/26/1999604364Service and parts information on 1999 running changes to transmission range sensor (trs) *tt04/27/1999
18349811/27/1998602590Some vehicles may exhibit a condition where the powertrain control module (pcm) resets while the customers is driving the vehicle. *ak01/05/1999
18309510/01/199545893Some vehicles equipped with a 3.3l or 3.8l engine may experience a rare single engine miss, typically at highway speeds.this condition is caused by a cam sensor unsync event and a diagnostic trouble code(dtc) will not set.bulletin involves04/25/1996
CH21069506/01/199543055Unknown11/01/1995
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
18129906/18/1999181797607298This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt09/17/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
070060111/11/2001632201Subject regarding transmission oil cooler line hose clamp service. *tt07/11/2002
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
18099702/28/199751993Vehicle shudder during torque converter emcc (lock up) operation/diagnostic trouble code 38. *tw07/17/1997
POWER TRAIN - AXLE ASSEMBLY
21079804/24/1998600751Subject on delayed transaxle engagement. *ak06/05/1998
POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT
03069810/02/1998602908Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak01/20/1999
POWER TRAIN - DRIVELINE - DRIVESHAFT
21219512/01/199546484Bulletin applies to vehicles equipped w/ 2.4l engine and 41te transaxle built before nov. 10, 1995 (mdh 1110xx). transaxle exhibits erratic shifting or goes into 2nd gear limp-in and/or will have transaxle control module (tcm) diagnostic t04/25/1996
POWER TRAIN - MANUAL TRANSMISSION
97031421059703/14/199754371Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc03/30/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
05/15/200357382
 On a family trip to north carolina, the transmission of our 1996 plymouth voyager lost third gear traveling in heavy traffic along i-95 south of richmond, va. luckily my son was able to pull off the side of the road and travel a few miles without third gear to a chrysler repair shop. since the shop was closed we had to rent a van to complete the trip and return on monday to find out what happened. the repairs were not covered under a warranty because chrysler gave me a 6 year/100,000 mile warranty. although it has been 7 years since the purchase, the 57,300+ miles on the product does not reflect the 'minimum' mileage the transmission is good for. needless to say we paid for the entire cost of the transmission repair as well as the cost of the rental cars needed to complete the trip and the cost of hotel rooms necessary to stay over night and to make a 350 mile return trip to pick up the van. the van was not driven extensively or driven harshly during the 7 years i have have owned it. there is absolutely no reason the transmission of this car should lose an entire gear this early its life espcially if the prodcut is sold as a reliable, family-safe vehicle. my question is what further actions can i take to seek reimbursment to defray the repair costs from the chrysler corporation? please advise. thank you. linda l. klinksiek
10/15/200270000
 Engine light went on low compression in cylinder #5. transmission was slipping took it to chrystler said the engine was misfiring, paid for tune up. one week later transmission went out.
06/20/2001520466
 The belt tensioner failed, there was a recall on the clock spring which had broken, the transaxle pan side converter and the steering pump had rusted.*scc *jb
25805/01/1996
 The consumer has experienced the following problems. transmission failure, fuel rail line and tank. clockspring, head gasket, and the wipers will come on when not in use. scc ph
03/01/20001
 Consumer stated the speedometer failed. *yh
09/02/2002
 While driving instrument panel will start to act up, speedometer will start to jump up and down in speed, and anything else. then, vehicle will shut off without any notice. contacted dealer. *ak
03/07/2000110/01/1995
 The speedometer and rpm reader inoperative. nlm
POWER TRAIN - AUTOMATIC TRANSMISSION
11/21/2003116250111/01/2003
 Tl*the contact owns a 1996 plymouth voyager. since november of 2003, the transmission has been replaced three different times. after purchasing a brand new transmission, it failed again the very same day and needed to be replaced again. the contact has had the top half of the engine rebuilt. the vehicle is stuck in drive and will not hold fluid. the front windshield wipers activate without a power surge in the vehicle. in addition, the rear bolts keep coming out of the shocks. the contact has taken the vehicle to have the bolts tightened three or four times. the engine is ticking and smoking. the serpentine belt slips off if it gets even slightly wet from snow or rain. the check engine light sporadically flashes on and off or constantly remains illuminated. the air conditioner was completely serviced; however, it cannot be used because of the transmission failure. the current mileage was 155,000 and failure mileage was 116,250. update 09/10/08 *cw updated 09/15/08. *jb
08/22/200311625022308/01/2003
 I own a 1996 plymouth voyager and on this min van the wipers act very erratic. they work when they want. sometimes they won't shut off and other times they will not come on at all or stop right in the middle of your view. i also have an issue with the serpentine belts popping off the drive line leaving you with no power steering or power brakes and completely disables the vehicle. i also experience issues with the rear shocks. the bolts come loose and detaches the rear shick from the van leaving it quite uncontrollable while driving. all 3 issues happens on many occasions. all 4 of these defects make this van very dangerous to drive or travel with. currently my van is sitting in my drive with a bad transmission. i have owned the van for 5 years now and in 5 years i have blown 3 transmissions. *tr
05/04/1999490001
 1.) 1996 plymouth grand voyager transmission failed at 49,000 miles while driving to work. 2.) had to pull over to the side of the road. 3.) had voyager towed to chrysler dealership in ypsilanti. replaced transmission at the cost of $1700. was told by person towing that he tows several voyagers a week for premature transmission failure. transmission repair shop said that daimer- chrysler has a kit that they send out to repair these transmissions. this transmission problem should have been recalled and repaired by daimer-chrysler.
07/01/2004752301
 Transmission leaking fluid. *bf the consumer was informed that the pin broke and damaged the transmission case. *sc the starter was replaced. *jb
10/01/2004560003
 1996 plymouth voyager needs 3rd transmission. *bf the first transmission lasted four years and five months and 56k miles. *sc *jb
12/17/200371800112/12/2003
 5 days after purchasing from dealership with 70000 miles, drove 400 miles since purchase and while driving on freeway vehicle started jerking and slowed to 10 mph. revved engine and transmission making clunking noises. dealership says they can't find anything wrong with van. test drove 15 miles in city/freeway. cannot duplicate problem. only code they pulled was from a misfire. couldn't explain the clunking noice from transmission. forward has problems but reverse worked perfectly fine.*ak
09/23/200372000107/08/1996
 Transmission failed at 119382 km (about 75,000 miles). completely stopped working after a few days. dealer indicated this is a common problem with chrysler minivans. would not fix, since parts not available. i had to got to another garage to get it fixed. i am asking for re-imbursement of my costs to fix the transmission.*ak
1
 In may 2003, transmission blew out while driving. dealer replaced the transmission.*ak
03/01/20031
 The transmission failed without warning. *nlm
01/31/2003117000
 Consumerwas driving and heard a clunking noise and the vehicle stalled. dealer diagnosed that transmission had failed. ph
10/06/20024600009/09/1996
 1996 plymouth voyager ;when ignition key is switch to on.front windshield wiper will turn on for a brief period and power door lock makes like a grinding noise.note the engine has not been crank and started yet and all the switches has been off and not touch at all.eventually a few days after incident some switches to the hvac fan has not been working and the factory stereo eventually malfunction.you cannot tune the am/fm tuner it stays in 1 station.the automatic transmission at times wont shift and other times will shift without problem.the minivan has 48.500 miles only.i brought it to the dealer at mall chysler and they recomended transmission fluid replacement and replace clock spring,and repair fluel rail-injection.there is no change in the transmission shift,it still occasionally refuses to shift at times noticing the tach needle going at 4,000rpm with speed of only 30-40mph.the symptoms remains with wiper having a mind of its own turning on when inginition is on.another prolem comes up after i brought van to the dealer.occasionally interior lights will come on when i'm driving.also head gasket leaking.i hope chrysler will help me.
10/15/200288829109/19/2002
 Consumer states of having problems with the transmission and it was replaced at the consumer expense, the consumer feels a major component like the transmission should last longer than 80000 miles and that the manufacturer should have offered some assistance with the cost of the repairs. mr *nlm
210/01/1995
 Without warning the tranmission failed while driving. *mj
06/01/20011
 The transmission failed while driving blowing 2 holes through the casing of the transmission, when the transmission was removed it was discovered that a pin called a spider gear pin in the transaxle assembly had broke jamming the gears and causing the failure. nlm
03/18/2002103/12/1996
 While driving, would feel strong vibration coming from transmission. also, feels like it is shifting gears, then will act normal. dealer was contacted. *ak consumer adds there is a shudder as if transmission is disengaging and then re-engages. *tt
03/01/20021
 While driving and without warning vehicle shut off. mechanic states transmission hads malfunctioned.*ak consumer states transmission failed at busy intersection. *yh
06/01/20011
 The transmission failed while driving blowing 2 holes through the casing of the transmission, when the transmission was removed it was discovered that a pin called a spider gear pin in the transaxle assembly had broke jamming the gears and causing the failure. nlm
01/12/1999202/01/1996
 Changed battery 3 times don't know mileage/changed starter 2x. second time transmission went - was told i was lucky to get another 30, 000 miles out of it.
06/01/2001
 Transmission has completely gone out, and transmission can't be fixed, only replaced. contacted dealer, and the dealer is not willing to do anything.*ak
09/25/200006/01/1996
 Had to replace transmission.
01/01/2001
 Consumer was entering interstate at approximately 45 mph when transmission failed to operate. please provide any additional information/attachments.*ak
02/01/2001110/01/1995
 While driving vehicle fails to shift properly into another gear. vehicle would only go 20mph. took to dealer and informed by mechanic that transmission was causing problem, and needed to be replaced. *ak since the transmission was replaced, there were four recalls on this model. *yh
01/03/2001207/01/1996
 The transmission started slipping at 26,000 miles and at times, somewhat jerking into gear. the problem appeared to be worse when the car was cold and when you were shifting into higher gears, it wasn't as noticeable on downshifting. the problem was supposedly fixed but reappeared in less than 20,000 miles. the problem wasn't as noticeable the second time and we thought maybe it just needed an adjustment. we were informed that there was metal in the transmission fluid and the whole transmission had to be replaced. the van is a low mileage vehicle with easy town and highway driving miles and the vehicle has never towed anything. the vehicle appeared to have a factory installed defective unreliable transmission. *ak
08/08/2000103/01/1996
 Catastrophic failure of transmission at 54800 miles is shows a serious flaw in quality of the component. failure occurred at city speeds, but wife had just pulled out on to heavly traveled road(hwy 6) with an appropriate distance between her and an oncoming tracter trailer. failure of transmission caused the truck to catch up to her, an accident was avoided when she pulled to the side of the road. our 2 year old and 3 month old children were in the vehicle with her. there are numerous reports of transmission failures on this model and related chrysler products on the internet. the failure of the front drive axle occurred on a crowded highway. although the vehicle was still functioning, the noise required full attention from me to assertain the situation while manuevering at highway speeds. when the vehicle was purchased i noted a continuous pulling to the left. i took the vehicle in for various reasons and always had them look for the problem. the problem was varified but the cause was never determined. since the new axle was put in the vehicle no longer pulls. obviously a bad axle was the cause and it was doomed to failure. inspection of the broken part showed a rusty nonuniform ball and socket while the other ball and socket in the assembly was still metalic and smooth. i would also note that the highly respected repair shop that did the work found that the replacement parts indicated in the maual did not fit the vehical, they checked two different model numbers and neither fit. the third attempt purchased from chrysler did fit.*ak
12/28/20001
 Transmission malfunctioned. *ak
08/11/2000107/01/1996
 Complaint #7857854 filed with us chryslercustomer center (800)992-1997 on 9/16/00
07/14/2000110/01/1998
 Steel pin inside transmission loosened and rotated inside trans case and blew a hole 3 x 6 inches in the trans case losing all fluid and locking the trans up. call to chrysler dealer confirmed that it was a problem, trans shop said they were averaging 1 a month and that ours was the worst they had seen to date and that bodily injury was probable had my wife been traveling at highway speeds chrysler wanted the trans back but said that age and mileage prevented any reinbursement which is exactly what they said when the wheel bearings failed , they were man made parts and man made parts wear out. every dealer /trans shop i have talked tosays that the trans are good for 80000 miles inthe northeast and are prone to failure they aren't in the south because of the absence of slippery conditions. i wasn't aware that a 25000 dollar vehicle should be considered disposable after 80000 miles unless you are willing to pay 1500 dollars for a trans and 510 for wheel bearings especially since this is supposed to be the most popular vehicle in its class
01/01/20000
 Vehicle was making a squeaking noise when changing gears. consumer took vehicle to dealer, and they replaced transmission around januanry of 2000, now, consumer is hearing the same problem again. consumer feels its to soon to be having the same problem. *ak
01/01/19980
 Vehicle is leaking transmission fluid. the front seal is defective. *ak
04/28/2000110/01/1995
 Transmission broke down completely after a sudden big noise caused by the explosion from inside of the transmission. there is a big hole from underneath. transmission fluid leak and vehicle is now non-driveable.*ak
11/27/1999
 Consumer is having problems with transmission. dealer has taken vehicle for transmission repairs, and used different parts for the transmission. but, vehicle will not shift. also, once vehicle has come to a complete stop, it will not take off. it will move if put into 2nd gear. dealer has over and over told the consumer it is solution. *ak
02/14/200007/01/1996
 No summary listed for above vehicle. *ak
04/15/1999205/01/1996
 Transmission failure causing difficulty in shifting and leaking fluid. yh
01/16/200011/01/1998
 Our van only has 65,000 miles. when driving down the street we heard a noise and the van jerked and then made funny noises. we brought it into the shop the told us that we need a new transmission. it exploded inside. there should be a recall on all these vans with bad transmission. i hope some day soon something is done about this problem for the customer. this is not very good customer service providing customers defective vehicles. *ak
12/14/1999101/01/1997
 Chrysler corporation has been no help. they would not let me speak to any supervisor. this car is not old. i owned a caravan before and went through 2 transmissions and one motor. they are having transmission problems and wont even fix it. *ak
 Transmission has a huge crack in it, allowing transmission fluid to leak from the vehicle. dealer says transmission has to be replaced. *ak
10/18/1999107/01/1997
 My wife and 6 year old daughter were driving home from the dentist office, as they left town and began to accelerate the engine rpm went up but the van started slowing down. coasted off the side of the highway, they tried to go again and nothing. called for help and had vehicle taken to local shop for examination of problem. van only has low gear, no others including reverse. have heard a lot of complaints of others having trans. problems around same milage. trying to find more info on manufacturers replacement or repairs at less cost than the
103/01/1999
 We purchased the van with less than 50,000 miles on it, and i know that chrysler had a 5 year 60,000 mile warranty at one time.
08/25/1999106/01/1997
 This van had electrical problems from the beginning. the transmission was just the final straw for us. then to see how many other people had put multiple transmissions in their chrysler vans. it's a crime.
09/10/19990
 Transmission and torque converter had to be rebuilt. *ak
1
 Transmission design does not contain a shift lock (poor design). mjs
11/01/199705/01/1996
 Transmission replaced by dealer for free on 5-1-97, struts replaced 11-1-97 for 616.01 by dealer, windshield wipers come on when not in use, cylinder head leaking oil 4-3-99. *ak
03/15/1999104/01/1996
 The battery failed after 2 1/2 years. the air conditioning system failed after 1 month. it was repaired. it needed freon again two months later. it failed again 1 1/2 years after purchase, at which time we paid to have the system repaired. it has failed for the fourth time 3 years after purchase. the transmission suddenly failed three years after purchase, unable to go into reverse.
02/12/1999206/01/1996
 While driving the vehicle loses power. trying to restart, engine will not turn over. dealer contacted and is aware of the problem. problem tracked to a component related to the automatic transmission. when tapped, it would prevent the van from starting. *ak *ml
05/12/199809/14/1996
 While driving transmission went out, and the gears were not shifting right. consumer got stuck due to the gears getting stuck in neutral. dealer can't determine the problem. first time transmission went out dealer replaced transmission and problem returned. *ak
12/25/1998408/01/1996
 No summary listed on this vehicle. *ak
06/26/1998101/01/1996
 Dealer refuses to discuss manufacturing defect of transmission. unacceptable to have total transmission failure at only 49,000 miles!
07/15/1998310/01/1996
 While driving down the freeway, the
10/12/1998207/03/1997
 Transmission failed/ engine stalls.
11/01/1997
 Transmission kept slipping and dealer was contacted . dealer stated that the oil was not proper. in addition, the engine check light kept coming on. transmission keeps on jumping into gear, and takes 15-20 minutes to go into reverse. dealer cannot duplicate the problem at this point. *ak
09/13/1997
 Transmission failure. *ak
09/10/199716
 Engine stalls/cuts off. in addition, transmission failed. *ak
02/03/1997308/26/1996
 Consumer has had a chronic problem with transmission fluid leakage. the dealership has replaced 3 gaskets, 3 transmission oil pumps and sealed the front pump housing and problem still exists.
 While driving vehicle transmission failed without warning. owner notes that dealer cannot find cause of problem. owner very concerned for safety. *ak
111/01/1995
 Transmission has difficulty going into 1st gear, also lurch's.
10/04/1996109/01/1995
 Transmisson failed and the rear differential exploded, causing a loss of control. *ak *slc
406/30/1995
 Transmission stuck in first gear, also abs failure, causing brakes to shake, engine would lose power while accelerating onto freeway; front windshield wipers would come on on their 0wn. *ak
102/28/1996
 Transmission bucks hard in first gear, particularly when sitting in traffic. *ak
02/02/19962
 Transmission downshifting overrides cruise control setting. *sd
03/27/19967
 Transmission jerks/locks up. *sd
 Consumer was driving and transmission failed. *ak
07/01/19951
 Transmission failed.
02/17/1996
 The vehicle was parked in neutral and the vehicle rolled in reverse. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
05/03/1999307/01/1998
 Fourth transmission being put in van now. transmission doesn't go into gear due to transmission fluid leak. last time it was in they had to put two transmissions in before they could get it to run properly. windshield wiper will go on all by itself. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
06/24/2000
 Transmission gear wore out. as a result, vehicle was not able to shift gears. dealer advised consumer that this problem has occurred on other vehicles with same make/model and year. *ak *ml
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
1
 While driving at undetermined speed van suddenly/abruptly started going into reverse. in attempt to stop the van gear shifter was moved from drive to park, but the van continued in reverse. emergency brake was the only function that stopped the van from movement. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
04/15/1999105/01/1996
 Solenoid failed. yh
03/01/1996
 Transmission failure at 32,000 miles. was told that transmission failure was anomoly for 3 speed transmission like mine, most chrysler transmission failures were confined to the a604 electronically controlled transmission. transmission failed test and was replaced by dealership, but i had to pay labor costs. i was told they would not honor the replacement under warranty, but that the new trans. came with a 12,000 mi. one year warranty. *ak
11/08/1998
 When the van was in the parking gear, with the ignition running, 19 month old child crawled into van and was able to move gear from park to drive, causing van to take off, hitting the side of house and entering the street. owner will be contacting the dealer. *ak *ml
11/01/1996102/01/1996
 Solenoid failed.
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
09/10/19990
 Transmission and torque converter had to be rebuilt. *ak
POWER TRAIN - AXLE ASSEMBLY
09/18/2004947851
 Dt: the left axle broke on 9-18-04. there was no warning before the left axle broke. the consumer was attempting to pull out from a stop light. the dealership was unable to determine the cause of the breakage. *ak *nm
07/22/2002105/01/2099
 Luckily, i was only going 5 miles an hour when it happened, but my axle broke...not at the joint, which i am told happens, but right in the middle of 3qtr inch steel. one axle broke completely in half, and the other indicated signs of being ready to break.*ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
03/17/20001
 Left transmission axle seal leaks fluid. yh
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
01/21/20001
 Vehicle experienced catastrophic failure of the forward differential, which exploded, scattering metal shavings throughout the transmission. *mjs
10/04/1996109/01/1995
 Transmisson failed and the rear differential exploded, causing a loss of control. *ak *slc
POWER TRAIN - DRIVELINE - DRIVESHAFT
04/04/199705/21/1996
 The driveshaft broke while driving . the dealer has repaired the vehicle. *ak
POWER TRAIN - MANUAL TRANSMISSION
10/15/1998
 Transmission will slip out of gear while driving.*ak
11/01/19995
 Power steering went out when driving through mudd puddles at 40 mph or in car wash. taken to dealer, belt had come off. repaired it, but had no answer why it happened. this has happened lots of times. also, windshield wipers came on while driving, switch has been replaced 5 times. *ak the main belt failed. the water pump failed. the transmission was leaking. the a/c compressor went out burning on freeway. *yh
1
 The transmission failed prematurely. nlm
08/08/199811/30/1996
 Vehicle maint. is per spec. and driving is not extreem. excessive amount of metal debris found in transmission pan. this type of wear indicates that the valves are not opening and the bearings are disintegrating. this is usually seen above 150000 miles, but below 50000 miles indicates a manufacturers defect per the repair shop.
POWER TRAIN - MANUAL TRANSMISSION - SHIFT PATTERN INDICATOR
04/01/1997101/31/1996
 Shift indicator in dash misaligned.