Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 2304402 | 10/14/2002 | 10000317 | Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender). *tt | 02/24/2003 | |
| 231100A | 04/07/2000 | 232896 | 612610 | A condition exist where the roof panel surface exhibits waviness or depression(s) near the front of the character features or skid strip for roof rack equipped vehicles. *tt | 06/09/2000 |
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 231100 | 03/24/2000 | 232896 | 610639 | This bulletin contains procecures to remove waviness or depressions from the roof panel surface. *tt | 05/09/2000 |
| 183298 | 09/25/1998 | 603635 | Subject on flash programming failure recovery. *yc | 11/17/1999 | |
| 230199A | 06/11/1999 | 230199 | 606172 | Experiencing tick type noise at top of left b-pillar. *tt | 08/11/1999 |
| 230199 | 01/29/1999 | 604321 | Subject pertaining to a ticking type noise at top of left b-pillar. *tt | 04/23/1999 | |
| 9827 | 05/08/1998 | 601767 | Information on body control module (bcm) replacement. *yc | 08/24/1998 | |
| 980424231498 | 06/05/1998 | 600748 | Symptoms with roof rack rattles at highway speeds. *yc | 06/05/1998 | |
| 970912234397 | 09/12/1997 | 54398 | Water leaks onto the passenger side floor from the hvac housing. *yc | 04/07/1998 | |
| 236195 | 10/01/1995 | 46372 | The cowl cover end(s) are unsnapped at the front fenders(s). the retainer clip(s) on the fender(s) may be mislocated or a retaining tooth/ teeth on the cowl cover may be broken. if the retainer clip(s) cannot be repositioned to provide pro | 04/25/1996 | |
| STRUCTURE - BODY - BUMPERS | |||||
| 020997 | 10/24/1997 | 54098 | Concerns of thumping noise from the rear jounce bumpers when driving over small bumps after the vehicle has been in very cold temperatures. *yc | 03/30/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 2304200 | 11/03/2000 | 615691 | Experiencing a chatter sound coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated. *tt | 01/28/2001 | |
| 230399 | 02/12/1999 | 604362 | Concerns with front and / or sliding door power lock motors making a whirling noise. *tt | 04/27/1999 | |
| 235495REVA | 10/01/1995 | 23-54-95 | 46169 | Bulletin supersedes technical service bulletin 23-54-95, dated aug. 18, 1995. a rattle noise can be heard in the 'b'-post area(s) when the vehicle is driven over uneven road surfaces. bulletin involves replacing all sliding door stabilizer | 04/25/1996 |
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||||
| 085195 | 12/01/1995 | 46494 | Bulletin applies to ns vehicles built at st. louis prior to nov. 17, 1995 (mdh 1117xx), and vehicles built at windsor prior to nov. 21, 1995 (mdh 1121xx). body build variations and thermal expansion/contraction of the hood, may cause the u | 04/25/1996 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA96025 | CHRYSLER GROUP LLC | 10/15/1996 | 07/30/1998 | SLIDING DOOR LATCH FAILURE | ||
| Either the left or right sliding door may open while the vehicle is in motion. | ||||||
| PE96038 | CHRYSLER GROUP LLC | 05/16/1996 | 10/15/1996 | SLIDING DOOR LATCH FAILURE | ||
| Either the left or right sliding door may open while the vehicle is in motion. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/20/2005 | 152000 | 2 | |
| Dt: the consumer noticed a line of rust under the hood where the vehicle mounts to the body. front two struts mount into body where the plate corroded , and it will eventually push through. two weeks ago replaced one of the struts on the driver's side because it pushed through plates. contacted plymouth , who was ignoring the problem.*ak the upper strut tower corroded. *jb | |||
| 11/04/2004 | 1 | ||
| I'm wondering if you have ever heard of the following problem . . . we own a 1996 plymouth voyager minivan. the acoustics inside are terrible, you can't even hear someone talking to you from the back seat.*ak but what is more problematic is that my ears will hurt with even the slightest opening of the windows, like there is some kind of pressure created inside when the windows are open. we have tried opening the back windows but that doesn't help. have you ever heard of anything like this? we've taken two long trips cross country (with the windows closed) and i can't hear for several days after the trip. there's some kind of reverberation going on. like i'm inside a pressure cooker. it's killing my ears. thanks for any help. larry berg boca raton, fl | |||
| STRUCTURE - BODY | |||
| 01/01/2003 | 1 | ||
| Paint on my red plymouth voyager 1996 has white spots that have faded.not the whole care just spots it looks like someone put white dots allover it.also just in the past few months i have 2 medium size spot one on the roof right above the window on driver side and one next to windshild wiper on driverside.the spots didn't judt fade to a duller red they turned white.*ak | |||
| 1 | 11/01/1995 | ||
| Rattling noise from overhead console. | |||
| 04/15/1996 | 1 | ||
| Sun visors inadequate, causing driver to be blinded when driving into the sun. | |||
| 03/27/1996 | 7 | ||
| Poor roof welding, causing water leak. *sd | |||
| STRUCTURE - BODY - DOOR | |||
| 06/17/1997 | 5 | 08/01/1996 | |
| Three power door locks were replaced because automatic lock would not engage properly. problem has been reoccurring on driver's door. dealer and manufacturer were notified.*ak. | |||
| 06/10/1996 | 3 | 10/01/1995 | |
| The left and right sliding grab handle button is hard to depress, the dealer lubed both mechanisms and adjusted linkages, the right side sliding door can not be opened or unlocked manually and the dealer adjusted the door. nlm | |||
| 07/29/1997 | 5 | 10/01/1995 | |
| The power locks go up and down, the dome light flickers on and off, the door ajar light illuminates, the bell sound intermittently, the dealer adjusted the door and secured switch. nlm | |||
| 08/01/1996 | |||
| Efective components include: spark plug wires/ sliding door motor/circuit board//door handles/battery/ignition switch/multifunction switch, door lock motor/ windshield motor/ latch door lift gate, and rear shock absorber and rear struts. please attach a description of each of these defects and copies of any work you have had performed on the vehicle regarding these defects.*ak | |||
| 06/01/2000 | 1 | 06/01/1996 | |
| The right rear passenger door power lock failed. the door can still be manually locked.*ak | |||
| 03/01/2000 | 2 | ||
| The electric latch mechanisms fail for both the driver and passenger side sliding doors. *slc | |||
| 03/10/2000 | 0 | ||
| When taking off door automatically locks, and it makes avery loud sound. when attempting to unlock door on driver's side, it is very hard to unlock with key. *ak | |||
| 10/01/1999 | 1 | 07/08/1996 | |
| The solenoid that controls the door locks failed. yh | |||
| 07/12/1999 | 1 | 07/15/1999 | |
| The weather stripping around the front driver's side door was cut. *yc | |||
| 07/19/1999 | 1 | 07/15/1999 | |
| A few days after vehicle was purchased the sliding doors made rattling and squeaking noises. *yc | |||
| The power motor element in the door assembly malfunctioned, causing the locks on all doors to break, causing occupants to be trapped in the vehicle. please give any further details. *ak | |||
| 05/03/1996 | 1 | 04/01/1996 | |
| Electric door latch failed. | |||
| 2 | 03/18/1998 | ||
| Power locking system fails intermittently. | |||
| 1 | 03/18/1998 | ||
| Plastic side panel molding coming off on passenger side sliding door. | |||
| Sliding door will not open. | |||
| 04/01/1997 | |||
| The gas gauge indicator reading is incorrect, the gauge reads less fuel in the tank. the sending unit was replaced. also, when traveling the rear window shattered, causing the glass fragments to enter the passenger compartment. in addition, multiple electrical problems, causing inside/accessory lights and windshield wipers to come on by themselves. *ak | |||
| 07/14/1997 | 0 | ||
| Driving vehicle 45 mph, had all doors locked; pulled on handle on door from inside & it opened. called dealer & was informed it happens like that on all voyagers. that's the way they are made. *ak | |||
| Owner states that the sliding door sticks and that she had vehicle in the dealers five times and they have not solved the problem, dealer said it was a faulty acutator valve. *ak | |||
| 03/01/1996 | 4 | 09/01/1996 | |
| Sliding door lock sticks, causing rear passengers to be trapped inside vehicle. | |||
| When opening the sliding door can't get it too close from the outside, sometimes door will close from the inside . please describe . *ak | |||
| 07/12/1996 | |||
| While trying to open the sliding door, the door sticks and sometimes cannot be opened from the inside or outside. under investigation (ea 96 025). *ak | |||
| Pe-038 active, sliding door will not open. *ak | |||
| 09/06/1996 | 1 | 06/28/1996 | |
| Power door locks were inadvertently activated thereby locking infant in vehicle. *ak | |||
| 07/09/1996 | 1 | 03/01/1996 | |
| When making a left turn the consumer experienced loss of power steering, also sticking front passenger window/difficulty opening/closing sliding rear doors. *ak | |||
| 07/01/1996 | 1 | 11/17/1995 | |
| Electrical problem causes with windshield wipers, dome lights, 'door ajar' light,door locks, and turn signals on dash. | |||
| 03/27/1996 | 7 | ||
| Power door lock inoperative. *sd | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/07/1998 | 5 | ||
| While driving sliding door on the passenger's side popped out. this happened 5 times in three weeks. van was taken to the dealership. problem could not be duplicated. *ak *ml | |||
| 01/01/1996 | |||
| Worn sliding door stabilizer sockets, failed left side upper hinge. *ak | |||
| 07/20/1998 | 05/01/1996 | ||
| Owner's 7 year old daughter's leg was badly cut due to the passenger side sliding door not locking in place. the very sharp anchor that holds the door to the vehicle is what caused injury. | |||
| 1 | 02/20/1996 | ||
| Weather stripping (door moldings) came loose on both doors. | |||
| 12/30/1996 | 1 | 08/09/1996 | |
| Sliding door hinge failed. | |||
| STRUCTURE - BODY - HOOD | |||
| 09/01/1996 | 2 | ||
| Poor paint job on right rear sliding door hood. *ak | |||
| 03/11/1996 | |||
| While driving, hood opened, causing the windshield to break. please describe. *ak | |||
| STRUCTURE - BODY - TAILGATE | |||
| 1 | 03/18/1998 | ||
| Tailgate failed. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/21/2005 | 1 | 03/13/1999 | |
| The left strut tower on our 1996 plymouth voyager van was rusted out. the right tower appears to be in good condition which seems to be odd that one is bad and the other is fine. makes me think that there was a defect in materials. i called the dealer that we bought the van from and he was aware of the problem. we were going to drive the van on a 2000 mile vacation and i wanted to be sure that it was safe to drive. he told me that he would look at it but that it was probable safe to drive. i happened to take it to a dealer that was closer by my work. the dealer said that it would be okay to drive and maybe i would want to get it fixed at a later time. the following day i then took it to the dealer i bought it from just to be sure. that dealer said that he had never seen one so bad and that he said that it was not safe to drive. after seeing that dealer i stopped at two different body shops, they both said that it would not be safe to drive. i had the towers fixed at one of the shops at a cost of $500 +. i have investigated on line and am now aware that this is an on going problem with 1996 to 2000 voyager vans. i was very unhappy with the fact that one of the dealers thought that it was fine. i told him that we would be driving to yellowstone park. after having completed our trip i realize that if the tower had failed while i was driving in the mountains it could have caused an accident and the results could have been dangerous to my wife and three sons. *jb | |||
| 01/14/2005 | 125000 | 1 | 08/01/2004 |
| Dt: the consumer states that the strut towers rusted prematurely. it has been a problem for about 6 months. the consumer could hear the strut towers falling apart while trying to stop or hitting a bump in the road. the consumer can feel the problem when he is driving. the consumer has taken the vehicle to chrysler dealerships and they can not repair this until there is a recall without charge. the consumer is going to have to buy the strut towers and fix them himself because he can't afford to have the dealership repair the problem. the consumer has called the manufacturer and they responded by telling the consumer that there was not a problem with the towers. this is part of the front structure of the vehicle on the sub frame. *jb | |||