Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 082799 | 08/27/1999 | 607618 | Concerns with speed control which does not maintain set speed while climbing a grade. *tt | 09/30/1999 | |
| 210699 | 04/02/1999 | 605014 | Conditions with intermittent loss of speed control. *tt | 05/24/1999 | |
| 081695REVA | 10/01/1995 | 08-16-95 | 46371 | Bulletin supersedes technical service bulletin 08-16-95, dated apr. 14, 1995. if the vehicle operator **repeatedly** presses and releases the set button with their foot off of the accelerator (a 'lift foot set' to begin speed control oper | 04/25/1996 |
| CH081695 | 04/01/1995 | 41049 | Cruise control overshoot/undershoot during initial set speed selection. *tw | 11/01/1995 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - LINKAGES | ||||||
| EA99013 | CHRYSLER GROUP LLC | 06/11/1999 | 08/10/2001 | POST COLLISION FUEL SYSTEM | ||
| PE96051 | CHRYSLER GROUP LLC | 08/19/1996 | 01/31/1997 | FUEL LEAKS FROM THE GAS TANK | 99V216000 | |
| Fuel leaks where the fuel pump joins the gas tank. | ||||||
| RQ00008 | CHRYSLER GROUP LLC | 03/09/2000 | 03/18/2002 | DC MINIVAN FUEL INJECTOR RAIL LEAK | 00V268000 | |
| Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires | ||||||
| EA97002 | CHRYSLER GROUP LLC | 01/31/1997 | 02/10/1998 | FUEL TANK LEAKS | ||
| Alleged fuel leaks where the fuel pump/sending unit joins the tank | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/18/2005 | 75000 | 1 | |
| 1996 plymouth voyager suddenly accelerated backwards while in reverse resulting in the vehicle hitting a parking meter and a curb sign post. *mr *nm | |||
| 1 | |||
| When using the speed control it failed to disengage. the vehicle accelerated at high speed. *ak | |||
| 1 | |||
| When using the speed control system it failed to disengage. vehicle accelerated at high speed. the cause of the problem had not yet been determined.*ak | |||
| 08/20/2003 | 1 | ||
| While backing out of a parking space with a foot on the brakes vehicle started to accelerate in reverse. was brought to a halt after front passenger'side struck a tree. consumer's four year old child's head hit rear door window, cracking the window in the process. consumer suffered back injuries. seat belts were worn but none of the air bags in vehicle deployed.*ak | |||
| 09/01/2002 | 05/01/2096 | ||
| The problem is that the air bag warning light stays on, horn cannot work, and lose the cruise control. this indicates the malfunction in air bag system, horn circuit, and the speed control.*ak | |||
| 07/01/2002 | 1 | 07/20/1999 | |
| Horn stopped working. vehicle repaired by dealer who advised the consumer that the clock spring was defective. *ak consumer was in a parking lot and a vehicle started to back out of a parking space, consumers horn wouldn't work. consumer feels that the horn and cruise control are/were defective and the manufacturer should pay the cost of repair. (146.78) *scc | |||
| 06/01/2002 | 12/01/2001 | ||
| Investigation currently open by nhtsa ea01007. my airbag light would come on and sometimes extinguish during driving but come back on later. finally the airbag light stayed on constantly. over the course of a month, the cruise control and horn quit working as well. i inadvertantly stumbled across this open nhtsa case while looking for a wiring diagram to begin looking into the horn problem first. while the van is 6 years old i understand that dodge/plymouth have replaced over 400,000 clock spring assemblies. the dealership charged me $223.30 to replace the part including labor. it would seem that a fair amount of these assemblies have failed which i would expect to last for the lifetime of the vehicle. i would have been willing to pay for the part if dodge/plymouth would install it for free. not only did they charge to install it, they were ready to charge me an additional $70.00 diagnostic fee if that wasn't the problem. i'm very disappointed that dodge/plymouth is very well aware of this problem which is obviously safety related as i have driven around for 2 - 3 months with an airbag light on which i'm sure others are doing and then they make a nice profit on charging me to fix a defect they are very well aware of. if i can answer any other questions, please feel free to contact me. | |||
| 05/06/2002 | 1 | 11/01/2001 | |
| The horn quit working, cruise contron quit working, air bag light remained lit after starting. | |||
| 06/15/1999 | 1 | 05/01/2099 | |
| Engine light stays on, airbag light stays on, horn and cruise control inoperable. suspect defective clockspring est cost to repair $250-400. | |||
| 06/18/2002 | 07/01/2096 | ||
| During hot weather dash air bag indicator light illuminated, horn did not function & cruise control no longer functioned. certified service center has identified problem is due to clock spring in steering column (ref nhtsa action #: ea01007). air bag light came on first...cruise control still work intermittently. did not become aware of horn malfunction until needed for collision avoidance (near miss, no damage). reference nhtsa recall # 98v046 for same issue in different make vehicle by same manufacturer. reference chrysler tsb # 08-010-01 may 01 that covers broad range of makes and models. this investigation was opened in feb-2001. why was a recall issued on wrangler and not minivan when both use same system? *ak | |||
| 08/01/2095 | |||
| Air bag light flickered then stayed on, cruise intermittent, no horn. *ak | |||
| 11/01/2001 | |||
| Airbag light has come on, and horn and cruise control stopped working. *ak | |||
| 12/20/2001 | 08/01/1996 | ||
| Airbags lights stays on/ speed control and horn do not work. clockspring failure. *ak | |||
| 03/10/2001 | 1 | 02/01/2001 | |
| Cruise control not functioning. *ak | |||
| 12/01/2001 | 1 | 01/01/1998 | |
| The air bag/ clockspring was defective and affected the horn, cruise control and automatic locks. this is becoming a common problem for vehicles similar to my make, model and year, according to our mechanic. upon research via internet, its an apparent problem and yet a recall has not been issued. i would like reimbursement since this was defective. thank you for looking into this matter. | |||
| 07/01/2001 | |||
| Airbag light came on, horn and cruise control stopped working. dealer replaced clock spring assembly.*ak | |||
| 11/01/2000 | 9999 | 06/01/2000 | |
| Electronic contol unit is bad. this controlls the wipers as well as many other things. only the windshield wipers do not at this time. i thought we would crash into some when we were on the highway and a big rainstorm hit. we could'nt see anything, it was very scarry. dealer estimates $579.00 for repair/replacement. chrysler said too bad not our problem. also, the parking brake does not hold. i had that checked @ the dealer, who said it could not be adjusted any further w/o risk of the brakes locking up. they also mentioned, the cable was fine, it was not stretched and did not need to be replaced. when we use the ac system, it gives off a bad smell. i think there is some filter in the system somewhere, but they state at the dealership, it does not affect the interior smell of the vehicle when replaced. in otherwords, it will not make the smell go away. the lugage rack does not stay locked in place when adjusted. the locks will not work to hold the adjustable bars in place. the cruise control accelerates far too quickly from the steering column buttons. it also does not dissengage when i try to use the buttons. thank you for your time and patience! :o) | |||
| 11/01/2000 | 1 | 08/01/1996 | |
| Airbag light came on. horn and cruise control would not work. consumer took vehicle to a mechanic, and they replaced clock spring*ak *jb | |||
| 07/06/2001 | 1 | 02/01/1996 | |
| This assembly disables the airbag system. it also disables the criuse control and horn systems.*ak | |||
| 06/18/2001 | 3 | 02/01/1996 | |
| Consumer took a road trip and airbag light stayed on. cruise control went out, and there was no horn. dealer stated clock spring goes out of adjustment, drops contact, and everything drops down. repair included removing airbag and steering wheel, cost $375 to fix.*ak consumer states the clockspring was replaced on 25-jul-01 and until it had been replaced the airbag, cruise control, and horn were inoperable. *slc | |||
| 05/15/2001 | 1 | 10/01/2000 | |
| Failure of this part rendered the airbag system ineffective. also the horn would not work, nor would the cruise control work. approx $230 to fix.t work. *ak | |||
| 05/13/2001 | |||
| While driving air bag light came on and remained. this caused horn and cruise control not to be working.*ak | |||
| 05/15/2001 | |||
| Air bag light came on, and cruise control has failed to operate properly. dealership has examined vehicle, and determined that clock spring was the component causing this problem. please provide any additional information/attachments. *ak | |||
| 0 | |||
| Ea01-007,airbag and horn is inoperative due to a defective airbag clockspring which is located inside steering column. *ak | |||
| 09/01/1999 | 0 | ||
| Horn wont blow, cruise control won't work, and airbag light is constantly on.*ak | |||
| 04/16/2001 | |||
| Airbag light is on, and horn/cruise control stopped working, clock spring assembly needed to be replaced. *ak | |||
| 12/10/2000 | 08/01/1998 | ||
| The airbag light stays on, the crusie control does not work, the horn does not work. | |||
| 06/01/2000 | 1 | 06/01/1996 | |
| The air bag indicator light is on and the cruise control only works occasionally. *ak | |||
| 09/22/2000 | 01/01/1996 | ||
| When airbag light came on, horn stopped working, along with cruise control. reported via phone immediately to service dept. stated common failure. able to diagnose over the phone. told me not to worry because airbag would not deploy. light indicated failure. had to pay dealer $295.55 to have repaired. *ak | |||
| 09/01/2000 | 06/01/1997 | ||
| I recently heard a news report on a local radio station that the government has launched an investigation into the combined failure of the air bag system, cruise control and horn on approx 3 million mini vans. unfortunately, i suspect my van currently has this same problem. it has not been examined by my chrysler dealer although i did contact them and they advised they were unaware of this type of problem and claimed to have not received any report from chrysler about this. i also called chrysler customer assistance and they too were unaware of any problems and simply documented my concern. i would like to know if chrysler is indeed aware of multiple problems with this same failure or are they avoiding admitting to the investigation. i was quite suprised to read in my paper today about the investigation (ea01007) and how the symptems matched mine exactly. about 6 months ago, the air bag light illuminated apon start up and now stays on for the full duration of the drive. a few weeks after that, the cruise control began a bizzare on again, off again pattern. each time you started the car, it was a crap shoot to see if cruise would be working. a few weeks after that, we noticed the horn no longer works. i'm leary of bringing the vehicle in for diagnostics considering some of the repair costs i've heard, associated with air bag system repairs. i would like to be advised as to what chryslers response was and is regarding your announced investigation. thank you. *ak | |||
| 02/09/2000 | 11/01/1999 | ||
| The clockspring assembly, the system that provides electricity for the driver side air bag, horn and cruise control. the air bag readiness indicator lamp came on and the horn,and cruise control does not work | |||
| 02/15/2001 | 07/01/1996 | ||
| Airbag light came on, horn and cruise control quit working.*ak | |||
| 01/01/2001 | |||
| Airbag light is on, horn and cruise control not working either.*ak | |||
| 10/01/2000 | |||
| Airbag light on, horn and cruise control not working either. *ak | |||
| 02/19/2001 | |||
| Clock spring in steering column has caused airbag light to come on, horn to fail, and cruise control to stop working. dealership has repaired this defect at consumers cost. please provide any additional information/attachments.*ak | |||
| 01/03/2001 | 1 | ||
| Ea 01 007/air bag clockspring : vehicle experiencing no horn and air bag light remaining on. dealer / manufacturer were not notified at this time. *ak cruise control locked up while driving. *yh | |||
| 03/01/2000 | |||
| Airbag light stays on. horn and cruise control do not work. dealer has advised consumer to fix the defect, clock spring would have to be replacd at consumer's expense.*ak | |||
| 02/20/2000 | 1 | 06/01/1996 | |
| The clock spring broke on this vehicle. this disabled the horn and power to the cruise control. i know a few other minivan owners and i am not the only person that this happened to. i have never had a problem with steering wheel components with any vehicle i've owned in 30 years. i believe that there is a possible defect in this area. | |||
| 09/30/1999 | |||
| Governor valve malfuctioned, causing vehicle to stay in high gear, but would not change gears. vehicle was inspected by independent repair shop. consumer was informed that valve needed to be replaced. can nhtsa help or provide information on this matter. *ak | |||
| 12/11/1996 | |||
| Cruise control goes out when using either the parking or driving lights | |||
| 04/01/1996 | |||
| Cruise control intermittently jumps back into place while driving the vehicle without warning which caused an accident. *ak | |||
| 09/22/1995 | 2 | ||
| Cruise control inoperative. *sd | |||
| 11/11/1995 | 2 | 11/04/1995 | |
| Fuel overflow and filler neck is leaking. tt gasoline leak from feul return line near gas tank, leak apparently at fill up, gasoline tank replaced with attached fuel return line, binding throttle linkage reported to dealer, repair attempted throttle linkage still binds after warranty service.*jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 02/23/1996 | |||
| There is a vibration in the accelerator pedal, the faster the vehicle travel the worse the vibratio. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/13/2003 | 131778 | 1 | |
| Vehicle was taken to the dealer because the air bag light illuminated. also vehicle was taken to dealer for recall 02v293000 clockspring repairs. dealer attempted to repair the problems under the recall, but was only able to fix the horn. air bag light was still illuminating, and cruise control did not function. consumer requested a call back.*ak | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 08/20/2002 | |||
| Consumer states that after stopping the vehicle and then applied the accelerator pedal the vehicle would not move. *mr | |||
| 07/09/2000 | 1 | 05/01/1996 | |
| While driving cruise control kicked in, and the brakes had to have extreme pressure applied in order to slowdown. vehicle had to be turned off, and then back on in order for cruise control to disengage. dealer said it was the servo cruise control cable. vehicle was fixed.*ak rear brake drums had to be turned because it was affected by the heat while trying to stop. *yh | |||
| 08/20/1999 | 1 | 01/24/1997 | |
| While backing slowly into a driveway vehicle suddenly accelerated, causing the vehicle to back spin over some private property and into another vehicle that was parked. dealer has been contacted. *ak *mjs | |||