Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
080100105/25/2001620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt07/10/2001
0800600REV12/29/2000080600618049Subject regarding wire splice repairs. *sb04/03/2001
ELECTRICAL SYSTEM - IGNITION - MODULE
18049701/24/199751271Erroneous mil illumination with hex code $29, $2a, $2b, erroneous pcm resets, displayed fuel economy inaccuracy. *jd06/27/1997
ELECTRICAL SYSTEM - IGNITION - SWITCH
19069909/17/1999607958Information regarding the ignition switch housing service. *tt10/19/1999
ELECTRICAL SYSTEM - WIRING
08060002/25/2000609995This bulletin provides a revised wire splice procedure and related parts. *tt04/12/2000
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
08279707/18/199752983Concerns with cd player not accepting cd when attempting to insert the disk into the radio. *yc11/06/1997

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA01007CHRYSLER GROUP LLC02/21/200111/22/2002AIR BAG CLOCKSPRING02V293000
 There is no summary currently available

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
04/12/20071
 I have a 97 plymouth grand voyager that i have had for 2 yrs. when i bought the van everything was working properly. for about a year now i have been having problems with the electrical system. first my cruise control stopped working,then my horn,now my blinkers only work sometimes and alot of times i have to turn on my bright lights for the blinkers to work. the airbag light is always on which means it is not functioning correctly. these are big problems with the wiring system and it is very expensive to have the whole thing rewired. my husband is a mechanic and he said it will cost over $1000 to have everything fixed correctly. *tr
03/01/20021
 Safety recall clock spring assembly nar 1/22/2003 the air bag light illuminated and the consumer took the vehicle to the dealer where the problem was diagnosed as a short in clock spring. the power door locks were not unlocking, but the dealer was unable to duplicate the problem. another recall regarding the fuel rail was repaired, however the consumer was charged a $50.00 deductible. *jb
04/29/20041300001007/23/1997
 1997 voyager stahls often. come to a complete stop at red light, accelerate and the engine stalls. no warning and no warning lights displayed. we start the van up again and continue on. also, on the highway we had two instances of this van stalling. was able to restart and continue on. need help, what is causing this very dangerous situation?
12/19/200292700111/12/2002
 All gauges on vehicle drop to zero except the gas gauge. can't tell what speed you are going. can't tell what gear i am in. automatic doors locks and alarm stop working. blower works but no ac or heat. was told it was the body control module. *jb
02/15/2003980004
 The vehicle experienced a fuel leak. *jb the electrical system has not worked while vehicle was running. (window, blinkers, and the radio) restarting the vehicle solves the problem each time. scc
1
 Prior to recall notification, the horn was inoperative, and the air bag light illuminated, the dealer stated a new clock spring was needed, however consumer declined repairs. the brake lights and back up lights were inoperative, and the blower and control module were replaced. *ak *jb
09/01/20001
 Vehicle experienced an electrical fire, fire department feels fire started at the starter (claim # 16-n134-624). *yd
07/17/19991
 Vehicle fire due to possible electrical failure. mjs
ELECTRICAL SYSTEM - BATTERY
06/08/20002
 Engine head gasket had failed, causing engine to lose power on the freeway. also,there was a complete loss of coolant. vehicle overheated & battery had failed. timing belt tensioner & timing belt had excessive wear & needed replacing. *ak
12/01/199810/01/1997
 Battery replaced.
05/11/1997112/14/1996
 The van was parked and the battery fell into the engine and then caught on fire. *ak the vehicle was totaled as the result of the fire. *yh
ELECTRICAL SYSTEM - IGNITION
07/07/20031
 While traveling on the highway and without prior warning vehicle shut down and will not restart. *ak
04/01/2000102/01/1997
 Engine check light comes on due to bad vibration, won't shift into gear, like it's running out of gas.*ak the dealer replaced the oxygen sensor as a possible cause but it wasn't. then, fuel filter was replaced but it wasn't again. finally, the #3 spark plug wire was replaced and the problem was solved. *yh
ELECTRICAL SYSTEM - IGNITION - SWITCH
03/20/2000203/01/1998
 Consumer stateed the ignition cylinder was stuck, therfore vehicle will not start, dealer found tumblers corroded and a piece broke off inside, cylinder has been replaced twice. *ak *yd
ELECTRICAL SYSTEM - STARTER ASSEMBLY
09/01/20001
 Vehicle experienced a fire, fire dept stated fire started at the starter, claim 16-n134.624. *slc
ELECTRICAL SYSTEM - WIRING
06/07/20065
 Dt*: the contact stated that the wiring harness for the airbags was causing a electrical issue that shorted out the ignition switch. there no events that lead up to the failure. the vehicle stalled and lost all power to the dashboard. there was no accident.
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
10/28/200205/01/2099
 This auto has a numerous/expensive repairs, we have not been notified of recalls for this car. help what do we do? dt
 While driving and without warning vehicle shut off. mechanic indicated there was a malfunction in engine harness, causing an electrical shortage. *ak
04/15/2001402/01/2001
 Ibought the car in feburaury. i brought it back in 3 days with the the van making a noise in it they replaced the serpentene belt. i no longe herd the noise for a little while. when i bought it i was told they would fix the a/c i would have to bring it back in to fix it. i brought it back and they said it was fixed nd it only worked for the drive half way home. i then brought it back for four days while theytook aparrt the dash board and replaced the evaporator. i checked to see if the a/c worked and it did but i turned off due to little gas in the tank. the next time i used it was in april to go to the beach wth friends. it worked going up there and then on the way back it was not working and my van over heated. i then brought it to them and asked them to look at it. they then rigged a fuse to the clutch to keep the fan on at all times so it would not over heat. i felt that they were going to charge me fr it to be repaired for this time it was after the 30 day warranty so there for i was waiting to see if i could get money together to fix it. i then stated having problems with it over heating so i called them afte another mechaniclooked at it and said it was a fire waiting tohappen and things were not put in correctly, he even told them and thy told him to tell me to make an appt. so i called and they told me they could not get it until wed. i explained i had to go out of town and that it was a fire hazard. i then asked if i could bring it in to have him look att it an he said no it would be wed. i tried to have them lok and see if they could come up with a game plan. i then called them yesteday and he said i refusedto bring it inand that is not te case. i told him i was going to bring it to you and e said go a head and then hung up on me.i then called back talked to the owner and he listened temporarly until i told him i used the a/c once he then said i was being dishonest and then at that point i told him he has no right calling me a lier .*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
07/25/2001108/01/2000
 The cost of replacing this part was 282.00 dollars. i do not gfell that an electrical part that is part of the safty equipment should failand not be replaced under waranty. *ak
12/01/19991
 While vehicle was being driven air bags deployed without a collision occurring, cause unknown. also, in rainy weather conditions water enters vehicle from dash area, causing electrical shortage. *ak the windshield wiper had no gasket along botton. tire tread separated while traveling. four sets of brake pads and two sets of rotors faile in two years period. *yh