Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241198 | 07/24/1998 | 602339 | Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak | 11/15/1999 | |
| 182098 | 04/17/1998 | 600762 | Some vehicles may experience a bump feeling during a/c compressor engagement. *yc | 11/08/1999 | |
| 9843 | 08/18/1998 | 602286 | Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc | 10/20/1998 | |
| 241097 | 06/13/1997 | 24-15-96 | 52526 | A/c suction and/or discharge line service. *tw | 08/14/1997 |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
| 970926082797 | 09/26/1997 | 54432 | The cd player may become inoperative, and will not accept the cd when attempting to insert the disk into the radio. *yc | 04/07/1998 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 080997 | 02/28/1997 | 51975 | Air bag warning labels. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/15/1999 | 22000 | 3 | |
| The air conditioner did not work. the dealer examined the vehicle and found that the air conditioner evaporator was defective. at 44000 miles another evaporator was replaced. currently, another evaporator was needed for this same vehicle. *ak chrysler plymouth ford replaced the a/c at 22k miles, autoway dodge replaced the a/c at 48k miles, and again at 75k miles. *sc *jb | |||
| 04/15/2001 | 4 | 02/01/2001 | |
| Ibought the car in feburaury. i brought it back in 3 days with the the van making a noise in it they replaced the serpentene belt. i no longe herd the noise for a little while. when i bought it i was told they would fix the a/c i would have to bring it back in to fix it. i brought it back and they said it was fixed nd it only worked for the drive half way home. i then brought it back for four days while theytook aparrt the dash board and replaced the evaporator. i checked to see if the a/c worked and it did but i turned off due to little gas in the tank. the next time i used it was in april to go to the beach wth friends. it worked going up there and then on the way back it was not working and my van over heated. i then brought it to them and asked them to look at it. they then rigged a fuse to the clutch to keep the fan on at all times so it would not over heat. i felt that they were going to charge me fr it to be repaired for this time it was after the 30 day warranty so there for i was waiting to see if i could get money together to fix it. i then stated having problems with it over heating so i called them afte another mechaniclooked at it and said it was a fire waiting tohappen and things were not put in correctly, he even told them and thy told him to tell me to make an appt. so i called and they told me they could not get it until wed. i explained i had to go out of town and that it was a fire hazard. i then asked if i could bring it in to have him look att it an he said no it would be wed. i tried to have them lok and see if they could come up with a game plan. i then called them yesteday and he said i refusedto bring it inand that is not te case. i told him i was going to bring it to you and e said go a head and then hung up on me.i then called back talked to the owner and he listened temporarly until i told him i used the a/c once he then said i was being dishonest and then at that point i told him he has no right calling me a lier .*ak | |||
| 12/19/1997 | 6 | 05/01/1997 | |
| Air conditioner gives off an unpleasant odor; which, causes difficulty breathing, nausea headache, and vomiting.*ak | |||
| 05/11/2000 | 1 | 06/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 03/28/1997 | |||
| Air conditioner would overheat due to fan going/blowing backwards. the engine had blown the head gaskets at 16,000 miles. the transmission went out. the vehicle had made popping sounds & then broke down. *ak | |||
| 08/29/1997 | 5 | 09/01/1996 | |
| This has been a repeated problem that the dealer cannot duplicate. the problem is that the air conditioner fails during a long duration sustained high speed (highway driving) trip that they obviously cannot duplicate. the problem exists and ocurrs every time in the described senario. however, since they cannot duplicate, they will not replace the air conditioner as i requested in this last visit (07/30/1999). this problem has spanned three summers, ever since owning the vehicle. i believe that the dealer has faithfully worked in my interest to correct, however, after exhausting every alternative with no other solution, i am still left with a faulty air conditioner. i plan to contact the manufacturer next to petition a solution. | |||
| 05/01/1999 | 04/01/1997 | ||
| No summary listed for this vehicle. *ak | |||
| 11/01/1997 | |||
| When the air conditioner and the cruise control are activated while driving the vehicle stalls unexpectedly, which almost caused an accident. been to dealer 4 times. cause unknown. dealer cannot determine problem. please provide details. *ak | |||
| 1 | 05/24/1997 | ||
| A/c fans failed. | |||