Plymouth Voyager 1997 - Fuel system - car safety information, failing parts, recalls, bulletins, complaints

Plymouth Voyager 1997

Recalls
Technical Service Bulletins
Defect investigations
Consumer Complaints

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
00V268000	DAIMLERCHRYSLER CORPORATION	from 02/15/1995 to 09/05/1999	V (Vehicle)	1163000	01/25/2002	ODI	CHRYSLER GROUP LLC	09/13/2000	09/14/2000
Defect Summary	Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
Consequence Summary	Fuel leakage in the presence of an ignition source can result in a fire.
Corrective Summary	Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Notes	Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

Bulletin	Bulletin date	Item no.	Summary	Added
FUEL SYSTEM, GASOLINE
140897	11/21/1997	6088884	Information on poor drivability with high di (drivability index) fuel. *nlm	01/11/2000
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
140197	01/31/1997	51269	Vehicles built on or after nov 6, 1996 (mdh 1106xx) have two 1/4in foam pads attached to the top of the fuel tank, one at the front and one at the rear. *jd	06/27/1997

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
PE99010	CHRYSLER GROUP LLC	02/03/1999	06/11/1999	POST-COLLISION FUEL SYSTEM INTEGRITY
	The filler tube hose may separate from the fuel tank certain crash modes.

Consumer Complaints

Fail date	miles	occurences	Purchase date
FUEL SYSTEM, GASOLINE
03/14/2012	175000
	Tl-the contact owns a 1997 plymouth voyager. the contact stated that while driving 70 mph, the fuel tank detached from the vehicle. the contact was able to safely stop the vehicle, upon examining the vehicle, the contact noticed that one of the fuel tank straps fractured due to corrosion. the contact applied a temporary strap as a remedy. the vehicle was taken to an authorized dealer, but was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 175,000. sm.
02/15/2003	98000	4
	The vehicle experienced a fuel leak. *jb the electrical system has not worked while vehicle was running. (window, blinkers, and the radio) restarting the vehicle solves the problem each time. scc
06/12/2002		1	05/01/1997
	Fuel rail has a hair line crack ,and it leaks gas into vehicle, causing vehicle to smell like gas. ph. *ak
		1
	Consumer states there is a smell of gas in the vehicle at times, consumer saw a report about a recall for 1996 thru 2000 models, regarding a gas leak in the engine area, however consumer was not specific about the recall.*jb
01/15/2001		2
	Severe fuel odor/fumes were getting into the vehicle while running or driving. vehicle has been to the dealer on two occasions, and the problem is still occurring. ak jb
06/30/1999			06/01/1999
	Chrysler told us they knew nothing of the problem and now we hear there will be a recall.. the fumes are bad and we are afraid of fire. *ak
FUEL SYSTEM, GASOLINE - DELIVERY

	Strong odor of gasoline that seems to come from the engine compartment is present, but not consistently. i have taken the vehicle to a local garage and they could smell the gas also, but could not locate the problem. i then brought the van to the dealer. after hearing about a recall on theses vans because of a fuel line seal problem, i took the vehicle to the dealer and contacted chrysler. the dealer also could not find the problem, however the gasoline odor was not present that day. chrysler would not authorize the recall repair since the dealer did not detect a problem and the recall did not involve 3.0 liter engines. since i have not been able to find the problem, i continue to drive the vehicle. i would like to know if anyone is having this type of problem with this particular vehicle.*ak
11/20/2001			05/01/2001
	No summary listed for above vehicle. *ak
05/22/2001		1	08/01/1997
	Our van fuel pump / fuel line failed at or near the gas tank. while driving, my wife noticed a smell (which turned out to be fuel). i met her, and to my shock, the vehicle was enveloped in gasoline fumes !! we abandoned the vehicle immediately, due to obvious concerns of fumes combustion. we contacted a tow truck, had the van towed to a repair shop which happened to be within 2 miles, and had repairs made. at the shop, they would not pull the vehicle into the garage because the underside was soaked in gasoline ! they replaced the fuel pump / line assembly. i am contacting nhtsa at this point due to an article in the detroit news (july 18, 2001)which indicates this failure might be a known/recurring problem. since i saw my wife sitting on the side of the road in a van engulfed in gasoline vapors, i am not at all happy or impressed with the thought that someone knew this might happen to her. thank you for your support.*ak
11/11/2000		1	07/01/1997
	Part failure w/parts currently under unannounced recall, therefore dealer not willing to repair at this time. no safety defec tlisted in summary. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
10/30/2002	74000	1	08/01/2002
	The fuel line cracked causing fuel to leak onto the manifold allowing fumes to escape into the vehicle. fuel line had to be replaced. tt nlm
10/30/2002	74000	1	08/01/2002
	The fuel line from the gas tank to the fuel injection passed over the manifold and developed a hole due to the expansion and contraction of the heat and cold, which caused the fuel to leak on the manifold which was hot and the fumes was pushed back into the vehicle.ts *jb
02/20/2002
	Vehicle locked up and shut down without prior warning. fuel gauge acknowledged a fuel tank. but there was no gasoline, and vehicle shut down.*ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
05/19/2006	86000	1	01/01/1997
	Dt: the contact stated while driving 15 mph there was a smell of fuel and smoke was coming from the air vents. someone behind the vehicle alerted the driver that the vehicle was on fire. the driver pulled off of the road and exited the vehicle. the vehicle was engulfed in flames and was totaled. the fire department and the police department were notified. the fire department determined the fire originated from the hood and spread throughout the vehicle. updated 07/03/06. jb
08/15/2004	45000	3	10/30/1996
	Dt: the contact stated vehicle stalls when idling followed by the engine dying. the vehicle restarts after several attempts. he took the vehicle to an independent repair shop. the repair shop cleaned the throttle body and the fuel injection system. this did not correct the problem. no further repairs have been made at this time. *ak
03/01/2002		1
	Safety recall clock spring assembly nar 1/22/2003 the air bag light illuminated and the consumer took the vehicle to the dealer where the problem was diagnosed as a short in clock spring. the power door locks were not unlocking, but the dealer was unable to duplicate the problem. another recall regarding the fuel rail was repaired, however the consumer was charged a $50.00 deductible. *jb
		3	05/10/2001
	The consumer has experience the following: noise coming from the rear brakes, noise when starting the engine/uneven idle, the check engine light had come on/burned #5 exhaust valve-removed head/replaced valve/reassembled engine, the engine is knocking/internal rod knocking-engine had an oil leak/replaced gasket & the rear main seal is leaking (the vehicle is going thru 2-3 quarts per month), and when engaging in gear, the engine moves hard. scc
10/28/2002			05/01/2099
	This auto has a numerous/expensive repairs, we have not been notified of recalls for this car. help what do we do? dt
		1
	Consumer recieved recall notice 00v-268 for the faulty o-rings but is unable to have the recall repairs made because the dealer cannot get the parts and is not sure when they will become available. nlm
05/04/2002		1
	Nhtsa recall 00 v 268 000/manufacturer's recall 895 concerning fuel leakage: dealer: maroone dodge in delray beach, fl; phone# 561/278-6362. indicated on work invoice that both clamps and tube were replaced. consumer states that both clamps was replaced, but not the tube. *ak jlg
11/01/2000		1
	Recall 00v268000/ manufacturer's recall 895.consumer contacted dealer months before receiving recall notice. dealer stated they have to wait for manufacturer, there was nothing they could do. recall showed a remedy, but dealer, puckett dodge chrysler jeep, 3625 old halifax road, po box 818 soth boston, va 24592, phone# 804-575-5050 did not seem to know what to do. ak consumer states the fuel rail could be replaced now, however consumer believes that dealer thinks it is too expensive and are trying to come up with a cheap way to fix problem.jb
11/28/2000
	Recall 00v268000, found recall on nhtsa website, called chrysler who denied there was a recall. *ak
11/28/2000
	Found out about recall on nhtsa website, called manufacturer with vin number, was told by chrysler there is no such recall. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
		1
	Consumer noticed evidence of fuel leakage. dealer diagnosed that fuel was leaking from fuel rail and replaced it.*ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
		0
	When turning on vehicle can smell fuel in and on outside of vehicle. there's a recall for same problem, but vin number was not incluided. consumer please provide recall number for the recall your vin number was not included in.*ak
FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK
01/24/1998		6	07/22/1997
	Gas tank makes noise when 1/2 full, the repair kit (pad) did not correct problem noise.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
08/01/2001			11/01/2096
	Headlights are dim, can't see very far down the road, unsafe to drive at night. premature failure of fuel gauge sending unit. dt
02/20/2002
	Vehicle locked up and shut down without prior warning. fuel gauge acknowledged a fuel tank. but there was no gasoline, and vehicle shut down.*ak
03/18/2001			04/01/1997
	Fuel gauge sensor failed. failing to show empy fuel tank. vehicle stalled and was towed.*ak
10/29/2000		1	08/06/1997
	Gas gauge works improperly. *slc
		3	05/01/1997
	When accelerating / making a turn, and the fuel tank is 3/4 quarter full, the gas tank rolls against the chassis. dealer placed foam pads between the fuel tank and the chassis which did not correct the problem. pads have been replaced twice and now dealer says that nothing can be done. *yc
07/17/1998
	The rubber in the gas tank deteriorated, causing both venting tubes sides to leak gasoline, if ignited could start a fire. dealer is replacing the gas tank. *ak
10/02/1996		1	10/01/1996
	Gas tank baffles failed.
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY
02/01/2000
	Consumer states while entering the vehicle could smell gas fumes consumer states gas is leaking under vehicle. took to dealer and they replaced gas tank and straps. please provide any further information. mr
10/26/2001		1
	Consumer states that there is a fuel odor in the vehcle sometimes strong sometimes fade.consumer states there has been a recall but consumers vin number was not included.