Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 181997 | 05/30/1997 | 52953 | Exhibiting a periodic ''bump'' in power train when the a/c is operating. *yc | 11/13/1997 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| 210499 | 02/26/1999 | 604364 | Service and parts information on 1999 running changes to transmission range sensor (trs) *tt | 04/27/1999 | |
| 183498 | 11/27/1998 | 602590 | Some vehicles may exhibit a condition where the powertrain control module (pcm) resets while the customers is driving the vehicle. *ak | 01/05/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0700601 | 11/11/2001 | 632201 | Subject regarding transmission oil cooler line hose clamp service. *tt | 07/11/2002 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 210798 | 04/24/1998 | 600751 | Subject on delayed transaxle engagement. *ak | 06/05/1998 | |
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||||
| 030698 | 10/02/1998 | 602908 | Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak | 01/20/1999 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 970314210597 | 03/14/1997 | 54371 | Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc | 03/30/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/15/2002 | 95000 | ||
| 1. the rear hatch leaked upon delivery. three attempts were made to put some king of sealant on the exterior to prevent leakage. some water damage to interior was never fixed. 2. air bag light on due to clock spring failure. waited for almost two years for chrysler to issue recall while problem was being investigated by nhtsa. 3. transmission failure at 115,800km. estimated $1,800 to repair at transmission shop. | |||
| 08/15/2003 | 62000 | ||
| Van kepting surging. dealer said it was the transmission. | |||
| 08/23/2002 | 77904 | 6 | |
| The consumer's son was driving when the transmission failed. massive amounts of metal was found inside of the differential. the transmission would only go in reverse. the sliding door motor failed and the driverside power locks on the driver side slide door had become inoperative. the consumer requested reimbursement. scc | |||
| 05/29/2002 | |||
| Speedometer will drop to zero at any speed. then, it popps back up to speed traveling at. please provide any further information.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/06/2004 | 90482 | 5 | |
| 1997 plymouth voyager transmission failure. consumer states that the transmission has failed 5 times. consumer believes that he is due to some compensation due to the continuing failure of this vehicle. *kb the transmission would not shift properly into gear and sometimes it would get stuck in second gear. both outer tie rod ends were loose. *jb | |||
| 06/10/2006 | 124000 | 3 | 09/01/2005 |
| Dt*: the contact stated the vehicle would not transition to a higher gear and would not reach a speed of more than 5mph. the vehicle was towed to a service dealer who replaced the transmission. the day the transmission was repaired the vehicle began to make a clicking sound and was taken to a local mechanic who determined the axel needed to be replaced. last week, while driving 35pmh on an exit ramp, a loud popping noise was heard. after stopping at a stop sign, the vehicle failed to move forward while the accelerator pedal was depressed. the vehicle was towed to a local repair shop where the driver side tie rod end was replaced. | |||
| 12/02/2002 | 1 | ||
| Nar 1/15/2003. the transmission failed on the vehicle and the consumer requested reimnursement.*jb | |||
| 08/23/2004 | 65000 | 1 | 06/20/2004 |
| At about 62000 miles van began to shift hard and clunk at about 35-40 mph. took it to the dealer during warranty period and was told that there was nothing wrong with the transmission. at 65000 miles the transmission failed while my wife and 11 month old were driving, leaving them stranded about and hour from home.*ak | |||
| 03/02/2004 | 92000 | 3 | 10/29/2002 |
| It all began with a bump in the transmission when the ac was on. soon after that startedtransmission would lock into limp home mode betwen 30 and 35 mph. it kicked into limp home mode on the highway, while i was driving 65 and put my family in jeapordy. i parked in in the driveway and left it there for 2 months. when i decided to try it again to get it to a mechanic, it wouldn't even go in reverse. brought it to a chrysler dealership in the area to be repaired at the tune of $2,000 for an overhaul. metal all throughout the tranny. the dealership we bought it from denies any tsb's on the vehicle and has been quite nasty to us, so we brought it to another chrysler dealer. how do we go about getting this paid for by daimler chrysler?*ak | |||
| 08/29/2000 | 22834 | 2 | 07/15/1997 |
| At 20 and 50k miles, the consumer noticed that while making a turn and placing the vehicle in reverse a grinding noise was heard. the vehicle would not shift into reverse. the dealership stated the transmission needed replacement. vehicle is now on its third transmission. *la both transmission failure were due to a broken differential pin. a new transmission was placed in the vehicle at 22k and 55k miles by the dealer. the transmission was also flushed. *sc *jb | |||
| 01/05/2002 | 10 | 01/07/2000 | |
| I also have a transmission problem. first it would take a long time for it to shift out of 1st to 2nd. then it would take a long time for reverse to kick in. now its not working period. *la | |||
| 04/16/2002 | 37645 | 1 | 07/15/1997 |
| The minivan lurched backward 1-2 ft after it was placed in reverse. if someone had been in back of the van they many have been seriously hurt. the mechanic said it looked like the transmission literally exploded inside.*ak | |||
| 1 | |||
| Consumer stated that while driving there was a boom noise that came from the engine compartment and engine stalled. vehicle was inoperative, had to be towed. mechanic said that differential pin had come loose, damaging the motor in transmission.*ak | |||
| 08/06/2003 | 4 | ||
| Consumer stated vehicle's transmission failed and steering locked while driving then shut down. problem had been repaired four times. dealer states vehicle battery had malfunctioned. please provide additional information. *ph | |||
| 09/01/2001 | 97000 | 2 | 04/01/1997 |
| Transmission failed to shift into higher gears. *ak the first time the dealer replaced some parts in the transmission, the second time the dealer stated the entire transmission needed to be replaced. ts and the clock spring needed to be replaced.*jb | |||
| 02/03/2003 | 69400 | 2 | 02/15/1997 |
| Failure of transmission range sensor and transmission front pump on a vehicle that's just at 6 years old, with <70000 miles on it. car did not respond when shifted into reverse. shifted into park, then reverse again - still did not go into gear. shifted into park and then drive, and the car proceeded to roll backwards down the driveway (obviously didn't go into gear). shifted into park, then reverse and it finally took. this has happened 3 times in the past week. this car is only driven to and from work - with not much starting and stopping. this seems like a premature failure for these two parts. | |||
| 01/06/2003 | |||
| While driving the engine would lose power and consumer is unable to accelerate. dealer has been notified. ph | |||
| 2 | 12/01/2097 | ||
| Experienced uneven response from transmission as driver began to accelerate after going down hill and transitioned to uphill grade. took vehicle into service dept. and had computer chip replaced and transmission checked and flushed. still experiencing jerky accerleration when beginning to accelerate uphill after going down hill. dt | |||
| 11/01/2002 | |||
| Consumer is original owner of vehicle and has had 2 transmissions fail without warning while driving. dealer has not been able to determine cause of failures. first failure occured at 55k miles, second at 119k miles. ts | |||
| 06/27/2002 | 2 | 03/01/2097 | |
| Reporting failure of original and replacement transmission from chrysler corporation. second failure happened on highway and jeopardized driver and occupants. failure happened within days of replaced transmission purchased from chrysler. *ak | |||
| 11/01/2001 | 1 | 08/01/1999 | |
| Transmission failure | |||
| 07/12/2001 | 3 | 10/01/2000 | |
| Have taken car for repairs three times to dealer bertera chrysler for the same problem, which is the automatic transmission. each time i try to get it fix i explained to the mechenic that the transmission is slipping. the first time i took the van for repair on 10/18/00 i explained to the manager the transmision was slipping and smoke was coming out of the botton of the van, there return me the vehicle the next day saying nothing was wrong with the tranny. the second time was on 12/29/00 i took the van back to the dealer for the same problem transmission slipping they replied other things where wrong with the van and charge 53.00 for repairs on the van and said they adjust the tranny, but could not find any problems of why my van would bang into gear when at celerated suppose one mechanic took van for drive and still no problem . so then i took my van back for the third time for the same problem on transmission and told the mechenic it started to happen again ,the transmission started to slip and smoke from the botton of the van so i polite ask asked the manager to please put in a new one that this is my third time coming back for the same problem. there reply was we'll take alook at it then again they adjusted it but never opened up the transmission to look inside of it . now the transmissions is completely broken and then they decide to look inside of it and found burned oil and pieces of metal in fluid and needs replacement now that warranty expired by 1003 miles . so my complaints is that they never really checked the transmission from the inside each time i brought it in for repairs they never anything to the inside of the tranny , they adjust bands on tranny till warranty expired. now i can't make payments to the bank and fix the van at the same time please notify me if you can help me with my problem against bertera chrysler dealer ship or what are my options in these situation. thank you very much avery tired and angry comsumer angelica jimenez.*ak | |||
| 03/08/2002 | |||
| Vehicle can be put in drive/ reverse or neutral without pressing on brakes. driver feels its unsafe because if driver bumps shift lever it may go into any gear. please provide any further information. *ak | |||
| While driving transmission locked up, causing loss of power, cause unknown. please give any further details.*ak | |||
| 04/23/2001 | 03/01/1997 | ||
| Our 1997 voyager had to have transmission replaced at 43000 miles. we contacted the dealer and the manufacturer about the problem and we were told that it was out of warranty. we had regular maintenance done at a national oil franchise. in order to get our van back on the road, we had to pay chrysler $700 for labor. we have since found out through other web sites about secret recalls pertaining to chrysler transmission problems. had we known about this recall, we would have fought them to the end! we feel we are entitled to a refund of our $700 and chrysler should go public with these recalls! thank you for your assistance in this matter. sincerely matt vogelpohl, sr.*ak | |||
| 03/07/2001 | 11/01/1996 | ||
| Our auto matic transmission keeps failing and stalling, have been to a dealer twice and they can't find a problem.*ak | |||
| When placing vehicle in reverse transmission locks up. vehicle only has 36 thousand miles on it. please provide any further details.*ak | |||
| 12/14/2000 | 1 | 09/01/1997 | |
| I am writing to please find if there are any other complaints on chrysler products regarding bad transmissions. i just feel that it is not right to replace a transmission in a 3 year old vehicle. i have two mechanics, one of whom worked for chrysler as a mechanic, who swears chrysler simply has bad transmissions. thank you for your time. *ak | |||
| I was at a stop sign waiting for a clear road to take a left, i started to pull out when a vehicle came over a crest to the left cuasing me to change my mind. my nose was in the road a little, so i put it in reverse to back up, the transmission would not engage. i put it in drive, it still would not engage(like being in neutral). after sitting there stuc for a few minutes, it finally started to work again. fortunately i wasn't hit. today the same thing happened again, only this time i was backing out of my driveway. it was cold both days if that had anything to do with it. my first occurence was a safety concern to me. *ak | |||
| 08/09/2000 | 1 | 04/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 05/12/2000 | 1 | 07/01/1999 | |
| Transmission failed suddenly while backing out of parking space. *ak | |||
| 02/28/2000 | 1 | 11/01/1996 | |
| Torque converter failed, had to rebuild transmission & replace torque converter to a tune of $1340.08. head gasket blew and had to be replaced to a tune of $ 810.96. *ak | |||
| 08/01/1997 | 1 | 02/01/1997 | |
| At 16,000 showed signs of transmission failure, brought back many times. did not fix. please e-mail or phone me. *ak | |||
| 05/27/1999 | 1 | 09/01/1997 | |
| Transmission failure under above normal driving conditions. never towed anything, driven in rural area. more highway miles than city. not alot of starting and stopping so transmission doesn't need to shift alot. also happen on a previously owned 1994 voyager about the same mileage. *ak | |||
| 05/01/1999 | |||
| When driving at 35 to 40 mph the there is a loud clucking noise, and the vehicle shifts very hard. *ak | |||
| 03/04/1999 | 1 | 05/01/1998 | |
| 21/2- year old childvehicle was able to be shift into drive without having foot on the brakes. however, emergency brake was on, and vehicle didn't move. *ak | |||
| 03/28/1997 | |||
| Air conditioner would overheat due to fan going/blowing backwards. the engine had blown the head gaskets at 16,000 miles. the transmission went out. the vehicle had made popping sounds & then broke down. *ak | |||
| 04/21/1999 | 1 | 10/01/1997 | |
| Transmission completely failed while driving the car with no previous warning. mechanic at dealership said transmission was completely destroyed and need a new transmission for my 2 year old car. after talking with other plymouth voyager owners, i have found the same problem to have happened with their car needing new transmission at a cost of $2,000 -$4000. after reporting my problem to chrylser, they say no such problem exists. no other problems reported. chrysler is failing to deal with the problem as a whole, in stead just on a case by case basis. clearly there is a manufacturer defect in these transmissions where they are not made to last the life of the car. as of 1994, chrysler no longer warranties the power train which would include the transmission for 100,000 miles. i suspect it is because their were too many warranty claim. the only way to have this warrnatied now is under an extended warranty. if i had know of this great problem with these cars, perhaps i would have purchased the extended warranty. | |||
| 02/05/1999 | 1 | 08/01/1997 | |
| Automatic transmission dropped out of drive without warning while going at highway speed of 65 mph. transmission would not stay in gear. service technician dropped transmission pan and discovered metal shavings in pan. automatic transmission was properly serviced at plymouth dealership on the two recommended maintenance schedules recommended by the owners manual: 17,000 and 35,000 miles. the scheduled maintenance did not discover any problems with the transmission. *ak | |||
| 12/01/1998 | 1 | 07/01/1997 | |
| At 35 mph & above, the transmission emits a whistle or whine. the dealer said its the ring & pinon gears making the noise but all cars do it. if you take your foot off the gas or shift into neutral at 35 mph the noise stops. its been getting worse in the last month. | |||
| 09/19/1997 | |||
| Whenever stopping the vehicle at a stop sign or red light the vehicle hesitates to move, the engine will roar up, but the truck just sits there before it will move. also transmission failure. *ak | |||
| 12/21/1996 | 0 | ||
| Consumer stops, puts vehicle in a reverse mode, steps on gas pedal, vehicle is stuck,. needs to reapply pressure on gas pedal repeatedly. suddenly it will reverse. dealer replaced tranmission. claims cannot find problem. now vehicle jerks repeatedly in the reverse mode, loss of power. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 3 | 05/10/2001 | ||
| The consumer has experience the following: noise coming from the rear brakes, noise when starting the engine/uneven idle, the check engine light had come on/burned #5 exhaust valve-removed head/replaced valve/reassembled engine, the engine is knocking/internal rod knocking-engine had an oil leak/replaced gasket & the rear main seal is leaking (the vehicle is going thru 2-3 quarts per month), and when engaging in gear, the engine moves hard. scc | |||
| 04/01/2000 | 1 | 02/01/1997 | |
| Engine check light comes on due to bad vibration, won't shift into gear, like it's running out of gas.*ak the dealer replaced the oxygen sensor as a possible cause but it wasn't. then, fuel filter was replaced but it wasn't again. finally, the #3 spark plug wire was replaced and the problem was solved. *yh | |||
| 09/22/1996 | |||
| The gear shift handle will move from park into any gear before putting the key into the ignition. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 07/31/2001 | |||
| Vehicle was parked with engine running, emergency brake not applied. consumer left vehicle. vehicle suddenly went backward, hitting another vehicle. damage to vehicle unknown at this time. *ak | |||
| 05/04/2001 | 1 | 07/01/1997 | |
| Transmission would shift into gear without being turned on, and had rolled backwards.*ak | |||
| 03/03/1998 | 03/27/1997 | ||
| After putting vehicle into park, while vehicle was turned off, vehicle jumped out of park into reverse, causing it to hit another vehicle. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 02/28/2000 | 1 | 11/01/1996 | |
| Torque converter failed, had to rebuild transmission & replace torque converter to a tune of $1340.08. head gasket blew and had to be replaced to a tune of $ 810.96. *ak | |||
| 01/01/1999 | 1 | 11/01/1998 | |
| Transmission failed while driving on freeway. entire transmission had to be rebuild due to torque converter failure | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 11/20/2002 | 77072 | 1 | 10/20/1999 |
| Consumer states while driving 30mph the front wheel axel broke causing the driver to slightly lose control. ts there was a noise that consumer heard. the vehicle started to drift backwards and was difficult to control. *jg | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 1 | |||
| Consumer stated that while driving there was a boom noise that came from the engine compartment and engine stalled. vehicle was inoperative, had to be towed. mechanic said that differential pin had come loose, damaging the motor in transmission.*ak | |||
| 01/17/2000 | 1 | 04/10/1998 | |
| While trying to get van out of a parking spot van would not go into gear at first. after the van was parked in driveway for about one hour and when starting van again, van would not move. van was taken to a transmission specialist. the planetary gear was replaced. consumer was informed that chrysler changed the design of the planetary gear after this vehicle was made, to account for the problems it had been causing. *ak *ml | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 06/07/2002 | 1 | 07/01/2001 | |
| Transmission fluid leaking in driveway while driving. fluid flies up and hits back window. *ak consumer states that the transaxle seal was replaced, it appeared to be defective. *slc | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/23/1997 | 5 | 06/03/1997 | |
| Transmission failure. | |||