Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900303 | 08/29/2003 | 1900801 | 10003545 | Pop/tick sound in steering wheel area. *tt | 10/23/2003 |
| 190999 | 02/11/2000 | 610018 | A condition where a click / rattle sound may be heard coming from the area of the steering wheel while the vhicle is in motion. *tt | 04/14/2000 | |
| 190598 | 08/28/1998 | 602189 | A honk or squeal noise during parking lot maneuvers. *yc | 11/12/1999 | |
| 190197 | 10/03/1997 | 54222 | Some vehicles experience a momentary loss of power assist for the steering when turning corners with the a/c or defroster | 03/30/1998 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 190197A | 01/24/1997 | 51282 | During high humidity climate conditions, some vehicles may experience a momentary loss of power assist for the steering when turning corners with the a/c or defrost | 06/27/1997 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 1900801 | 11/23/2001 | 628194 | Experiencing a pop/tick sound heard coming from the steering wheel area while the vehicle is in motion. *tt | 03/06/2002 | |
| 190497 | 03/21/1997 | 52078 | 35 mph cyclic vibration. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/17/2005 | 2 | ||
| Driver side visor retaining clip broke(twice). until repaired, the broken clip allowed visor to drop into steering wheel while driving. this impeded turning the steering wheel while vehicle in motion. *nm | |||
| 06/21/2004 | 1 | ||
| While making a right turn at 25 mph consumer noticed that steering became stiff, making it hard for consumer to make a right turn. *ak | |||
| 08/06/2003 | 4 | ||
| Consumer stated vehicle's transmission failed and steering locked while driving then shut down. problem had been repaired four times. dealer states vehicle battery had malfunctioned. please provide additional information. *ph | |||
| 6 | 09/01/2097 | ||
| The belt just comes off and i lose the power steering and the engine overheats. i have tried three belts. dt | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 07/04/1999 | |||
| While driving vehicle caught on fire. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 07/04/1999 | |||
| While driving vehicle caught on fire. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/30/2002 | 1 | 04/15/1997 | |
| While driving at 25mph power steering belt fell off, making it very difficult to steer. contacted dealer, and replaced belt.*ak *tt | |||
| 1 | 05/24/1997 | ||
| Power steering belt failed. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/13/2000 | 1 | 05/01/1997 | |
| On 11/13/01 i was involved in a crash. i was alone in my van, traveling between 30 and 35 mph when another car pulled out in front of me on my passenger side about 20 feet ahead from behind a parked delivery truck. i applied the brakes and slowed down . *ak | |||
| 02/05/2000 | 3 | 07/01/1997 | |
| I have owned three differnt plymouth mini-vans and have had the same problem with all of them . this dates back to the first one i owned in 1987. during the winter ,i have the occasion to drive through heavy snow and on three separte occasions ,i have had the belt come off the car as i was driving through snow drifts of one to two feet high . when this happens ,the power sreering on the car does not function and it becomes a saftey issue as far as trying to steer the car. it also strands you in the middle of nowhere when you have no way of getting the belt back on without the help of some can of road service. when my dealer was confronted about the problem , they say that it never happens. its been my experience that this can be a major problem if you live in snow country. just curious if this happens to other people and how often it has been reported. thank you. *ak | |||
| 09/01/1998 | |||
| Power steering went out, causing the vehicle to go to the left and then to the right, making a turn the power steering went out. contacted the dealer, and put the vehicle in the shop. dealer still can't find the problem. *ak | |||
| 03/02/1999 | 1 | 03/01/1997 | |
| No summary | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 02/01/2000 | 6 | 11/01/1996 | |
| The brakes on my vehicle have gone out 6 times. the initial time was at 30,000 miles and every 10,000 miles since then. each time the mechanics have looked futher and further into the problem and have now discovered it is the steeriing knuckle that locks the caliper and brake pad into the knuckle. it brake pad grinds into the knuckle causing pits into the medal of the knuckle and brake pads worn out every 10,000 miles. these are warranty covered parts that will be replaced by the warranty company if they are give a reason for this defect and defect is caused by a covered part. the dealer cannot explain what is causing the problem. chrysler corporation has been informed and they will not get involved because the car was not fixed at the chrysler dealer every time. the warranty company advised me that this could be a design flaw with my particular vechicle and that chrysler should get out ther to look at the vehicle. *ak | |||
| 11/25/1998 | |||
| Consumer will provide vin# upon receipt. the spindle/the timing chain is no longer useful. the mechanic said that the timing needs to be replaced. when trying to purchase, they were told that consumer needs to buy the timing chain and wheel which is now sold together .she could not purchase them separatly. *ak | |||
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||
| 07/12/1999 | 1 | ||
| Tensioner rod snapped and fell off into the power steering mechanism causing loss of steering ability. *yc | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/06/2004 | 90482 | 5 | |
| 1997 plymouth voyager transmission failure. consumer states that the transmission has failed 5 times. consumer believes that he is due to some compensation due to the continuing failure of this vehicle. *kb the transmission would not shift properly into gear and sometimes it would get stuck in second gear. both outer tie rod ends were loose. *jb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/21/2002 | 1 | 10/01/2096 | |
| The air bag warning light comes on intermittently. according to the information given to me by a local chyrsler dealer, this problem is typically caused by a faulty clock spring, and the driver's side air bag will not deploy when the warning light is on. the clock spring was replaced once under warranty on june 6, 1997, at 7922 miles. my complaint at that time was a crunching sound that came from the area of the steering column, when the steering wheel was turned in either direction. | |||
| 12/22/2000 | 1 | ||
| While driving about 5 mph steering wheel locked up whitout prior warning. consumer kept driving straight. vehicle was towed to dealer, and they stated that steering wheel was not locked at time when vehicle was bought. however, vehicle was fine. *ak prior to steering wheel locking up, the consumer had problems with cruise control disengaging, the windshield wipers malfunctioning and check the engine light come on and staying, but had all fixed. recently, the consumer says the back lights work intermittently. the consumer is concerned about steering wheel possibly locking again in the future. *yh | |||