Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 2304402 | 10/14/2002 | 10000317 | Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender). *tt | 02/24/2003 | |
| 231100A | 04/07/2000 | 232896 | 612610 | A condition exist where the roof panel surface exhibits waviness or depression(s) near the front of the character features or skid strip for roof rack equipped vehicles. *tt | 06/09/2000 |
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 231100 | 03/24/2000 | 232896 | 610639 | This bulletin contains procecures to remove waviness or depressions from the roof panel surface. *tt | 05/09/2000 |
| 183298 | 09/25/1998 | 603635 | Subject on flash programming failure recovery. *yc | 11/17/1999 | |
| 230199A | 06/11/1999 | 230199 | 606172 | Experiencing tick type noise at top of left b-pillar. *tt | 08/11/1999 |
| 230199 | 01/29/1999 | 604321 | Subject pertaining to a ticking type noise at top of left b-pillar. *tt | 04/23/1999 | |
| 9827 | 05/08/1998 | 601767 | Information on body control module (bcm) replacement. *yc | 08/24/1998 | |
| 980424231498 | 06/05/1998 | 600748 | Symptoms with roof rack rattles at highway speeds. *yc | 06/05/1998 | |
| 970912234397 | 09/12/1997 | 54398 | Water leaks onto the passenger side floor from the hvac housing. *yc | 04/07/1998 | |
| STRUCTURE - BODY - BUMPERS | |||||
| 020997 | 10/24/1997 | 54098 | Concerns of thumping noise from the rear jounce bumpers when driving over small bumps after the vehicle has been in very cold temperatures. *yc | 03/30/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 2304200 | 11/03/2000 | 615691 | Experiencing a chatter sound coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated. *tt | 01/28/2001 | |
| 230399 | 02/12/1999 | 604362 | Concerns with front and / or sliding door power lock motors making a whirling noise. *tt | 04/27/1999 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/15/2002 | 95000 | ||
| 1. the rear hatch leaked upon delivery. three attempts were made to put some king of sealant on the exterior to prevent leakage. some water damage to interior was never fixed. 2. air bag light on due to clock spring failure. waited for almost two years for chrysler to issue recall while problem was being investigated by nhtsa. 3. transmission failure at 115,800km. estimated $1,800 to repair at transmission shop. | |||
| STRUCTURE - BODY | |||
| 1 | 11/01/1998 | ||
| Tower strap housing problems. they are rusting out where the straps are attached to the body. manufacturer was contacted, and stated that vehicle only has warranty for five years or 100.000 miles, and that there was nothing they could do because the consumer's vehicle has more then 100.000 miles.*ak | |||
| STRUCTURE - BODY - DOOR | |||
| 08/23/2002 | 77904 | 6 | |
| The consumer's son was driving when the transmission failed. massive amounts of metal was found inside of the differential. the transmission would only go in reverse. the sliding door motor failed and the driverside power locks on the driver side slide door had become inoperative. the consumer requested reimbursement. scc | |||
| 4 | |||
| The consumer states that there have been several unpleasant repairs. on 4 occasions the sliding door motor failed.*scc | |||
| The sliding door on passeger's side cannot be opened with key. also owner notes problems with opening inside lock. owner is very concerned about the problem. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 10/30/1996 | 10/18/1996 | ||
| Both front doors separated from the body, causing a misalignment where they should meet the top of the body. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 10/19/2004 | 1 | ||
| While placing the rear hatch up a piece sheared off. this caused the hatch to close without warning. the consumer was able to drive it to the dealer for inspection. the mechanic informed the consumer that the vehicle was operating as designed. please fill in additional information. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/26/2010 | 126000 | ||
| Strut towers are corroded to the point you can see through the top off the strut tower halfway around the top. there is numerous complaints of this and if i had not been informed of this it would have lead to a failure of the strut support. i am concerned that this has not been addressed previously. i called the manufacture and they are aware of the problem although they are not willing to repair it at their costs. please just do a search of the internet. you will find this is a issue that requires imediate attention in order to save lives or injuries. | |||
| 09/12/2005 | 143000 | 1 | 02/03/2005 |
| Corrosion and failure of strut towers. this is a common problem addressed by chrysler tsb#23-044-02 stating it is cosmetic. please visit the allpar forums (http://allpar.com/forums/)on minivans and you will see the discussion. tower failed and allowed partial suspension collapse. *jb | |||
| 09/01/2005 | 80000 | 1 | 08/19/1999 |
| The driver side strut tower has rusted through on top at least halfway around. the estimate for repair from the dealership is $1200.00. *jb | |||