Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
23097 A12/05/19976089389Test02/01/2000
22029804/24/1998600750*during low speed vehicle experiences side to side oscillation/wobble while driving between 10-45mph. *ak06/05/1998
SUSPENSION - FRONT
020040107/06/2001620914Experiencing a squawk / creak / groan sound from front suspension while driving over rough / bumpy roads. *tt09/04/2001
SUSPENSION - REAR
02099808/28/1998602195Rattle noise from rear of the vehicle when driving over road bumps. *ak11/12/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
 Van shakes very hard while driving. vehicle has been checked by dealer with no resolution.*ak
08/23/1998
 With foot on accelerator pedal vehicle and steering wheel would shake. vehicle also shut down. problem is intermittent. took to dealer & had vehicle test driven. mechanic did not notice shaking. *ak
 There is low vibration in the steering column while driving, and the vehicle pulls strongly to the left. dealer has been contacted. *ak
SUSPENSION - FRONT
08/26/2010126000
 Strut towers are corroded to the point you can see through the top off the strut tower halfway around the top. there is numerous complaints of this and if i had not been informed of this it would have lead to a failure of the strut support. i am concerned that this has not been addressed previously. i called the manufacture and they are aware of the problem although they are not willing to repair it at their costs. please just do a search of the internet. you will find this is a issue that requires imediate attention in order to save lives or injuries.
06/10/2006124000309/01/2005
 Dt*: the contact stated the vehicle would not transition to a higher gear and would not reach a speed of more than 5mph. the vehicle was towed to a service dealer who replaced the transmission. the day the transmission was repaired the vehicle began to make a clicking sound and was taken to a local mechanic who determined the axel needed to be replaced. last week, while driving 35pmh on an exit ramp, a loud popping noise was heard. after stopping at a stop sign, the vehicle failed to move forward while the accelerator pedal was depressed. the vehicle was towed to a local repair shop where the driver side tie rod end was replaced.
04/08/200490000101/01/1997
 On my 1997 plymouth mini van a crack has occured on the left front strut tower. this is the only place on the van that has rusted. i have had the van in for service serveral times for front end alignments and the last time for a safety inspection. it took my husband pointing thisout to the dealership before they noticed it. they imediately said it was a safety concern! but do not want to cover the repair. upon further investigation we found that my brothers 1998 minivan has the exact same defect. i cant believe that we are the only two? when i checked your site other are listed for cosmetic rust in this location and clunking sounds? *ak
01/07/20020
 Tires had been wearing out, and aligment had not corrected problem. please provide more information.*ak
SUSPENSION - FRONT - MACPHERSON STRUT
04/11/200585000101/01/2000
 Took vehicle to garage twice for noises in from end. mechanic found rusting at front drivers strut tower and cracked metal from at least one of the bolts to the center of the tower. mechanic said he had seen this before. also said he has had a number of caravans with noisy front ends that he has not found the cause of noise, and has had chrysler dealer ask him if he found a solution to the noise front end problem. found others on the web with same problem. canada has some sort of agreement with daimeler to inspect. seems to me this is a potential safety issue that is hidden to most owners. *ak
02/01/2005900002
 Strut tower rusting out. this could lead to loss of control of the van. *ak
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
09/09/20031
 Consumer took vehicle to dealer for the regular maintenance, and found out that the springs were protruding and rusting from the struts. if the spring failed vehicle would fall. consumer said that this was not normal.*ak
SUSPENSION - REAR
01/20/199904/01/1997
 Engine oil leak due to blown engine head gasket. thumping from rear of vehicle. silencer pads and straps replaced on gas tank. still thumps. brakes: howling from rear brakes. pads/mastercylinder and springs replaced. *ak