Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 183397 | 12/31/1997 | 600488 | Subject regarding improper cooling fan relay actuation. *yc | 05/18/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900801 | 11/02/2001 | 632197 | Subject regarding camshaft / bearing service. *tt | 07/11/2002 | |
| 180200 | 02/04/2000 | 609989 | Concerns with the pcv valve freezing under extremely cold conditions. *tt | 04/12/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| 090798 | 12/11/1998 | 603107 | Subject regarding oil seepage at cam position sensor / misinterpreted head gasket leak. *yc | 11/17/1999 | |
| 090598 | 11/06/1998 | 602898 | A new multi-layer steel ( mls ) head gasket has been developed and is being implemented into production vehicles. *yc | 01/20/1999 | |
| 9830 | 06/01/1998 | 601763 | Subject on labor operation time change for domestic 2.ol dohc and 2.4l head gasket replacement. *yc | 08/24/1998 | |
| 1812098 | 03/20/1998 | 600903 | Subject on tip-in sags/hesitations or rough idle after a hot soak restart. *yc | 06/11/1998 | |
| 090198 | 04/10/1998 | 600804 | Some vehicles may experience a condition where the valve train makes a tapping noise. *yc | 06/09/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 180599 | 02/26/1999 | 604102 | Concerns with sags / hesitation / stumble / start & stall, a/c bump improvements, addition of leak detection pump (ldp) monitor test. *tt | 04/13/1999 | |
| 090198 REV B | 11/13/1998 | 602588 | Vehicle experiencing a ticking noise while at idle from engine. *yc | 01/05/1999 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 070299 | 06/04/1999 | 606159 | Concerns with serpentine belt slipping off idler pulley. *tt | 08/11/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 795 | 02/01/1999 | 604819 | Emissions recall -- vehicle emission control information (veci) label replacement. *tt | 05/14/1999 | |
| 250298 | 10/23/1998 | 602881 | Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc | 01/20/1999 | |
| 110398 | 03/20/1998 | 600887 | Information on removal of the exhaust drone. *yc | 06/10/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/01/2006 | 126459 | 1 | 01/03/2006 |
| Dt*: the contact stated there were several problems with the vehicle that would be considered a manufacturer defect. the first component of concern was the belt tensioner which had to be replaced by the dealer because it was observed to be dismantled. the second component was identified when the vehicle was taken in for a regular oil change. the independent mechanic determined there was a major leak coming from the pump seal on the transmission. once the transmission was taken out of the vehicle, a crack was observed in the torque converter. the transmission had to rebuilt because a transmission for replacement could not be found. the dealer determined the transmission problem was due to a pin drop which has been common in vehicles of this year, make and model. the third component was discovered while the contact searched car fax for history on the vehicle; there was a recall on this vehicle for the airbag. when the vehicle was taken to the dealer for the remedy repair, it was not performed because the vehicle exceeded 70,000 miles. the dealer confirmed that the remedy repairs would be issued only if the vehicle incurred the consequences of the recall. the last component of concern was the service engine soon light, which constantly illuminated. when the vehicle was taken to the dealer, they determined there was cylinder misfire. however, the contact expressed that this problem may have been caused by a malfunctioned computer system. after a major tune up to the vehicle the service engine soon light only illuminates intermittently. | |||
| 08/08/2005 | 1 | ||
| Dt: caller got recall work done on clock spring, but it did not fix the problem. the air bag light was on before it was fixed, and now the air bag light was off , and the abs light and engine light were on, and none of gauges worked. dealer said there was nothing else they could do. dealer said they could do a diagnostic, but consumer would have to pay for it. manufacturer has not been contacted yet.*ak | |||
| 03/01/2005 | 1 | ||
| Consumer noticed oil spills from under the car. took vehicle to dealer for service, and it was determined that the cause of the leak was a cracked head gasket.*ak | |||
| 02/16/2004 | 90000 | 1 | 08/20/1998 |
| The airbag sensor light continued to stay on and horn the was inoperative. the dealer stated the air bag clock spring had failed. a recall was issued, however the vehicle identification number was outside of the remedy scope. *jb the valve cover gasket leaked oil while the vehicle was still under warranty. the vehicle was taken to the dealer who claimed they couldn't find a leak. the vehicle was taken to two other technicians who both agreed that there was a leak. the serpentine belt cracked at 90000 miles. the transmission cooler line clamps were replaced. *nm | |||
| 06/15/2003 | 81000 | ||
| A/c evaporater no good. they replaced them up to 1997. rear latch has been replaced twice & it does not work again. hole rusting from the inside out just behind driver sliding door. | |||
| 06/15/2003 | 80000 | ||
| Head gasket failure. oil leaking out on driveways. | |||
| 09/09/2003 | 84000 | 1 | 03/19/1998 |
| Antifreeze leaked from van suddenly. took it to a dealer who said it was a head gasket leak. they fixed it at a cost of $1300.00. it had 84,000 miles on it when this occured a few months ago. was told by mechanic that this is a common problem with crysler vans for this to happen.*ak | |||
| 06/04/2003 | 38782 | 1 | |
| Daimler/chrysler 2.4 liter dohc cylinder head gasket leaking oil on hot exhaust system. *ak | |||
| 06/17/2003 | 70000 | 1 | |
| When the vehicle was turned off it continued to run and caught on fire. *nlm | |||
| 05/02/2003 | 72000 | 5 | 06/15/2002 |
| 1998 plymouth voyager loses serpentine belt ,over heats and loses power steering whenever it rains. i had the belt tensioner replaced twice it has not helped now van is at another chrysler dealership, where they say it is the power steering pump and pulley. they are charging me $400.00 dollars to do this work and i believe this is a manufacturing defect that should be acknowledged and addressed.*jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| Serpentine belt slid off due to a bolt not holding tension. lack of tension resulted in total steering failure immediately and engine overheating from lack of cooling fan operation. this was second occurrence. please provide details. *ak | |||
| 06/01/1999 | 2 | 08/01/1998 | |
| Vehicle has had the same problems for 2 1/2 years now, vehicle will not turn on, cooling fans will not shut down once car is off and will then will not turn back on, seatbelts have black tar which has seeped out of the seatbelt housing. also, headlights flicker on and off while driving, cassette ejects at will during operation. *ak | |||
| 01/01/1998 | 7 | ||
| While driving and going through some water fan belt got thrown off and vehicle lost power/ brake/ steering and electrical system, consumer has been to dealer 7 times for the same problem.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 1 | 08/03/1998 | ||
| Radiator relay switch failed. *yc | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 02/25/2000 | 1 | 01/01/1998 | |
| 1998 plymouth voyager engine went out.*mr the consumer has had numerous engine problem with her vehicle. the engine had been replaced twice. *nm | |||
| 02/20/2005 | 47500 | 1 | 12/11/1997 |
| Oil leaked on the right rear corner of the head gasket. needs to be repaired.*ak | |||
| 07/02/2004 | 55000 | 1 | |
| Consumer noticed oil leaking from the engine. vehicle was taken to a mechanic for an examination, and mechanic determined that the head gasket was blown.*ak | |||
| 08/19/2003 | 60000 | 2 | |
| Vehicle was leaking oil from the head gasket. the technician replaced the head fasket kit. *ak *nm | |||
| 07/03/2003 | 50000 | 1 | 01/18/1998 |
| My19 98 plymouth voyager with the 2.4ltr engine developed an oil leak at approx. 49,000 miles. after tedious searching, i found the leak was confined to the head gasket. which has turned out to be a very expensive fix. i asked chrysler if they had encountered this problem, and was told no. so then i decided to check the internet, and lordy lordy the place was overflowing with a multitude of the same problem. i feel that this is a factory design problem, which gives to a serious possibility of loss of property or life due to the oil leaking could catch fire as it drips and mists it's way under the vehicle. the exhaust and converter are both in the path of the oil. chrysler should reimburse all moneys paid in trying to correct this problem.*ak | |||
| 07/11/2003 | 1 | ||
| While traveling on the highway and without prior warning, the vehicle shut down and failed to restart. *ak the van would cut off and wouldn't start for 2-3 hours maybe longer. the van no longer starts. *ph *jb | |||
| 50000 | 1 | ||
| Oil pan is made of aluminum which results in the tread wearing out after several oil changes. oil pan cannot be plugged.*ak | |||
| 05/01/2003 | 42056 | 1 | 12/27/1997 |
| Head gasket failure at 42,000 miles. *jb | |||
| 39000 | 1 | ||
| The oil light illuminated. the dealer stated the head gasket needed to be replaced. *jb | |||
| The interior light did not come on. the drivers side window failed intermittently. the dash lights flickered. occasionally the horn would fail. metal fragment cut through the power steering and caused noise when steering. the door handle didn't open smoothly. the dealer replaced front struts and rear shock absorbers. also, replaced leaking engine valve cover gasket, engine belt and tensioner. . *ak *nlm | |||
| 10/02/2002 | 1 | ||
| The interior lights did not come on, the dash board lights flickered, the driver's window stopped working, and there was a crunchy noise coming from the steering column, it was determined the power steering lines leaked, the front struts and suspension were replaced, at times the horn did not work, and later the consumer received a recall notice regarding the clock spring assembly needed to be replaced. this is a courtesy copy to nhtsa (cc) the letter is addressed to daimler chrysler.*ph also the valve cover gaskets were replaced.*jb | |||
| 07/15/2002 | 1 | 02/28/1998 | |
| While driving, the air bag light stays iluminated.*ak also the engine leaks oil, consumer was informed that the head gaskets were bad.*jb | |||
| 07/07/2002 | |||
| While driving car stalled which resulted in an accident. vehicle was checked by dealer, who advised consumer that exhaust valve had broken off, and went through the piston, damaging head gasket.*ak | |||
| 10/01/2098 | |||
| Encountered blown head gasket on 98 plymouth voyager mini-van that was less than 3 yrs. old with a mileage in the 60000 range. a co-worker has a 98 voyager mini-van with under 50000 miles that encountered the same problem. has other owners reported any similar problems.. *ak | |||
| 01/01/1998 | 1 | 01/01/1998 | |
| Latent defect (casting void) present at delivery, discovered by independent mechanic at 45,209 miles on 03/08/2002 during routine service and inspection. no safety defect listed. *ak there was an oil leak at the left rear corner of the head gasket and the gasket was replaced. the consumer believed the cylinder head was defective. *yh | |||
| 02/10/2002 | 1 | 11/01/1998 | |
| Head gasket blow out at 44500 miles. almost caught fire leaking on starter. no warning at all. not unusual for this engine, is what i have heard from all mechanics i have spoken with. *ak | |||
| 06/15/2001 | 1 | ||
| Vehicle was going 10-15mph around a corner when serpintine belt broke, and consumer lost slight control of vehicle. dealer didn't have an explanation for belt breaking. consumer went to an independent mechanic for service.*ak belt tensioner broke and belt slipped off. belt did not break. consumer almost lost control of vehicle. *yh | |||
| 11/14/2000 | 1 | ||
| The head gasket failed, the consumer request reimbursement due to the low mileage and the possibilty of a factory defect as this problem should not occur on vehicles with less than 200,000 miles. nlm | |||
| Air bag light and engine check light illuminated on the dash, also, when driving without prior warning head gasket needed replacing. please provide any further details.*ak | |||
| 02/05/2001 | |||
| Head gasket blewout while driving. when vehicle was taken into dealership was when consumer found out about head gasket blow out. *ak | |||
| 01/01/2001 | 1 | 05/01/1998 | |
| Head gasket failed on this well maintained vehicle with less than 50,000 miles. many other chrysler vehicles with the same engine and similiar engines have experienced the same problems. *ak | |||
| While driving at highway speed of 65 mph brake pressure went to zero and pedal hit floor, causing a longer stopping distance , dealer could not determine cause. consumer felt defect was caused by a hairline crack in the seal or cylinder head. *ak | |||
| At 54,000 miles head gasket blewout which caused damage to engine. please provide further information. *ak | |||
| 02/25/1999 | 1 | 04/23/1998 | |
| Defective head gaskets caused an oil leak which may cause a fire or engine to fail. common problem.*ak.et. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 09/28/2002 | 1 | ||
| Consumer states his auto was skipping and missing before he parked it. then after sitting for a while, he restarted the the auto and it begun to knock. then he took it to the dealer and found that rocker arm was broken in half. nlm | |||
| 11/19/2001 | 1 | ||
| While driving, consumer heard a loud noise and noticed smoke, vehicle experienced fire in the engine compartment, claim 53-c872-121. *slc | |||
| 10/03/2001 | 1 | ||
| Vehicle experienced engine fire, claim 43-r793-568. *slc | |||
| 10/03/2001 | 1 | ||
| The vehicle caught on fire, the insured stated the oil was changed the day before. (claim #43-r793-566)*yd | |||
| 11/19/2001 | 1 | ||
| While insured was driving he heard a loud noise and smoke started to come from the vehicle (claim # 53-c872-121). *yd | |||
| 10/03/2001 | 1 | ||
| The vehicle caught on fire, the insured stated the oil was changed the day before. (claim #43-r793-566)*yd | |||
| 04/01/2001 | |||
| I went to the mechanic he reports that their is oil leakage in the seals of the motor. *ak | |||
| 11/19/2001 | 1 | ||
| While driving, consumer heard a loud noise and noticed smoke, vehicle experienced fire in the engine compartment, claim 53-c872-121. *slc | |||
| 10/03/2001 | 1 | ||
| Vehicle experienced engine fire, claim 43-r793-568. *slc | |||
| 01/10/2001 | 1 | ||
| The consumer took the vehicle to have the leaking transmission filter gasket replaced and as they were raising the car on the hoist the starter began to burn, the fire was caused by coolant leaking between the head and block, as the mechanic began to disassemble the motor they found one of the head bolts broken off and lying on the head cover, the broken bolt caused the head gasket to leak coolant onto the starter which caused the fire, the consumer believes this was faulty workmanship at the assembly plant. nlm | |||
| 10/01/1998 | |||
| The goodyear tires had to be replaced at 33000 miles. the engine has been making a clicking noise (sounds like a bad lifter)& using aprox. 1 quart of oil per 1000 miles. i have had the vehicle in for these problems on at least six different occasions with no satisfaction.the service department informed me that there was nothing wrong with the engine,that the oil consumption is not considered excesive and the clicking is normal . *ak (tiresize: p205/75r14)( dot number: tire size: p205/75r14 ) | |||
| 06/01/1999 | 1 | 03/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 12/30/1998 | 3 | 12/01/1998 | |
| Squeak in the front of the engine, replaced belt, 2 times; tires defective, cheap dealer admitted to bad tires, 1 flat & 1 wear out <25,000 miles | |||
| 01/01/1999 | 1 | 05/01/1998 | |
| Vehicle makes card shuffling noise at speeds below 40 mph. yh | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 10/17/2005 | 6 | 03/29/1998 | |
| The serpentine belt on my 1998 plymouth voyager was replaced by the dealer in august 2004. it has gone back to the dealer twice after that maintenance because the belt slips when driving in rain. the dealer replaced a mount which is in the recommended tsb by chrysler but to no avail. to this date it slipped on me 3 times already and once i was in dallas, texas. i belive that this is a design defect that chrysler knows but they are not doing anything about it. it is a major safety issue in as much you loose all your control when this belts slips. | |||
| 01/30/2004 | 6 | 07/30/1999 | |
| I now have 100000 mi. on my plymouth voyger. i have had to replace the wide or serpentine belt six times. three of these times i was told i needed to replace the tension pully. each time, the belt starts enraveling nearest the outer or passenger side. each time i am told that the other two narrower belts need to be removed so they are replaced also. i bought this vehicle in 1999 with under ten thousand miles. | |||
| 01/18/2004 | 55000 | 1 | 03/01/2003 |
| While driving, the serpentine belt in the engine broke causing the vehicle to lose power steering. with great difficulty, the driver somehow got the vehicle to the side of the road without incident. the vehicle was towed to the dealer who replaced the serpentine belt. *jb *nm | |||
| 12/22/2003 | 3 | 12/19/1998 | |
| 1998 plymouth voyager-serpentine belt comes off pulleys when run in wet conditions. this has occured three times in the past month. after first two times, the belt was simply put back in place by dealer stating this is a common occurence with this vehicle. on the last occurence, dealer informed me of tsb 07-01-99 dealing with the serpentine belt and replacing a bracket that keeps the belt in alignment. it will cost approximately $100.00 to replace. this obvious defect has serious consequences especially since the belt controls power steering and cooling of the vehicle. an obvious loss of steering control at high speeds can have disastrous consequences. nhtsa should require plymouth to retrofit all of these vehicles. | |||
| 06/07/2003 | 24500 | 1 | 12/27/1998 |
| Air conditioning compressor froze at extremely low mileage (24,000) creating fire hazard beneath hood due to rubbing action of drivebelt. *ak | |||
| 1 | |||
| The vehicle was improperly aligned causing the serpentine belt to break. currently, the belt pretension needs replacing. *ak | |||
| While driving power steering went out with any warning. voltage regulator had overheated, and alternator was not charging. serpentine belt got wet, resulting in belt coming off the pulley. this happens everytime serpentine belt gets wet. please describe details. *ak | |||
| 05/12/2002 | |||
| Serpentine belt keep slipping off the pulley. dealer contacted. feel free to provide any further infomation.*ak | |||
| Serpentine belt slid off due to a bolt not holding tension. lack of tension resulted in total steering failure immediately and engine overheating from lack of cooling fan operation. this was second occurrence. please provide details. *ak | |||
| 06/02/2001 | 3 | 06/01/1998 | |
| Serpentine belt came off the pulley causing over heating and loss of power steering causing loss of control, third time in three year. | |||
| 06/15/2001 | 1 | ||
| Vehicle was going 10-15mph around a corner when serpintine belt broke, and consumer lost slight control of vehicle. dealer didn't have an explanation for belt breaking. consumer went to an independent mechanic for service.*ak belt tensioner broke and belt slipped off. belt did not break. consumer almost lost control of vehicle. *yh | |||
| 05/08/2001 | 1 | 05/01/1998 | |
| Tensioner & serpentine belt replaced 3 times so far and it still is not working correctly. the transmission failed on us while i was driving with my kids but no accident occurred.*ak | |||
| 1 | 04/20/1998 | ||
| The transmission, fuel injection and serpentine belt failed causing the vehicle to be inoperative. nlm | |||
| 07/14/2000 | 2 | ||
| Under wet driving conditions the belt came off causing loss of power steering and overheating of the engine. nlm | |||
| 09/21/2000 | 2 | 03/01/1998 | |
| While driving on a road in the rain; traveling through a small puddle of water causes the belt to slip off the engine; as a result the car looses power and power steering; loss of control of car on road; note: this has happen before at one other time. *ak | |||
| 09/23/2000 | 4 | 04/01/1998 | |
| Consumer was traveling about 45mph on highway and it was raining. water on the road, and water splashed up towards the tires that affected the pully, causing belt to come off, and vehicle just shut down. dealership was aware of problem.*ak the coming off of the belt causes loss of power steering and power brakes. *yh | |||
| 03/13/2000 | 3 | 12/01/1997 | |
| Serpentine belt frayed and was replaced twice. the third time the belt snapped while van was traveling on gsp in nj at 65 mph. van was towed into service department, where belt and defective (quote from repair order) tensioner were replaced. *ak | |||
| 10/27/1999 | 4 | ||
| Serpentine belt keeps breaking and shredding. when this happens there's a hard knocking noise. took to dealer and it broke again. this had to be repaired 4 times. after last breakage, car to died. | |||
| 04/26/1999 | 4 | 04/01/1998 | |
| Cause of loss of power steering support is accessory/serpentine belt coming off the drive pulleys. has happened four times within 12 months, about every 2,000 miles. tsb 07-01-99 by chrysler describes the problem, albeit making wrong assumptions regarding affected models and conditions triggering the incident (snow/moisture) . this is a serious safety problem that should be addressed by nhtsa. chrysler's responsiveness to my complaints has been zero. my wife and children were lucky that an accident caused by the sudden loss of power steering could be prevented. with an attorney's help, i will start to seek remedy under lemon law protection this week. *ak | |||
| 11/20/1998 | 3 | 07/01/1998 | |
| Belt comes off when driving in wet conditions -- sudden loss of power steering | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 10/26/2004 | 1300 | ||
| 1998 plymouth voyager 3.3l engine has a defect in the design of the metal bellows on the engine crossover pipe. the bellows is meant to absorb any thermal movements created when the exhaust piping heats up more than the engine. either assembly issues, fatigue design of the bellows or a susceptible material has caused a significant number of failures on this part. so many so that i have had difficulty procuring the part from the manufacturer. upon failure the bellows developes a crack that propagates all the way around it. exhaust gases then leak out and at slow speeds appear to be pulled into the passenger compartment through the car's vent system. i've tried to patch the repair but i've been unsuccessful. our local dealer won't perform exhaust work. i believe that this should be a recall. the failure number is based upon a number of backorders that i was told the manufacturer had on this part. | |||
| 10/07/2004 | 103382 | 1 | 12/17/1998 |
| Gasoline odor/exhaust fumes were coming into the vehicle through the heating vent on the passenger's side while driving at various speeds. this was due to a flex cross over tube located between the exhaust manifold. dealer was aware of this issue, but the replacement part was unavailable.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 07/07/2002 | |||
| While driving car stalled which resulted in an accident. vehicle was checked by dealer, who advised consumer that exhaust valve had broken off, and went through the piston, damaging head gasket.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 02/13/2002 | 1 | 05/31/1998 | |
| Vehicle has an exhaust manifold crack. *jg | |||
| 11/17/1999 | 03/01/1998 | ||
| When accelerator is pushed a buzzing noise occurs. the mechanic at the dealer said it was a warped manifold. he also stated that he'd seen two instances in three years and didn't know what causes it. he stated that it should not be driven in case other systems might be affected. *ak | |||