Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
10E034000CURT MFG. INC. E (Equipment)668608/13/2010MFRCHRYSLER GROUP LLC08/10/201008/10/2010
Defect SummaryCurt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
Consequence SummaryIf the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
Corrective SummaryCurt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
03E045000INTERCONTINENTAL AUTO PARTS E (Equipment)45870MFRCHRYSLER GROUP LLC09/26/200310/08/2003
Defect SummaryAftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers.
Consequence SummaryIf this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Corrective SummaryAftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180120105/25/2001620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt07/11/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
24119807/24/1998602339Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak11/15/1999
984308/18/1998602286Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc10/20/1998
24079808/28/1998602202Condition with a/c compressor lock-up at low mileage. *yc10/15/1998
24079805/22/1998601682Conditions with a/c compressor lock-up at low mileage. *yc08/19/1998
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08459912/31/1999080396609998Vehicle operator may complain of poor am radio reception. *tt04/13/2000
08169804/17/1998600862Information on installation of radio transmitting equipment. *ak11/12/1999
08279806/05/1998601567Perceived loss or cahnge of radio station presets. *ak08/10/1998
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
74310/01/19976088540Owner's manual addendum providing additional information on how to identify thos eminivans that can be operated on ethonol (e85) fuel. *ak12/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
05/07/199800
 We must have a replacement registered importers sticker for (5/98) federal us compliance. the sticker has been torn, but is partially there. unable to read ri name. please provide info to able us to obtain another label. *mr
EQUIPMENT - ELECTRICAL
03/15/200258000
 It is june of 2003 and the car is currently in the shop again for the transmission problem. it has had a power steering pump failure, serpentine belt failure times 5 and now a computer problem. i have contacted chrystler corp at least 5 times regarding the problems with this car. their answer is well, if you don't like the care trade it in.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
06/07/200324500112/27/1998
 Air conditioning compressor froze at extremely low mileage (24,000) creating fire hazard beneath hood due to rubbing action of drivebelt. *ak
105/01/1998
 Air conditioner compressor failed. *yc
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08/01/20021
 Windshield wipers turn themselves on/off intermittently and without warning. occasionally windshield wipers will not turn on when engaged by driver. consumer feels that body control module is faulty. the radio was inoperative, the brake light on the dash board does not illuminate, the emergency brake switch had to be reconnected consumer was unable to open doors from the inside. *akjlg
06/01/1999208/01/1998
 Vehicle has had the same problems for 2 1/2 years now, vehicle will not turn on, cooling fans will not shut down once car is off and will then will not turn back on, seatbelts have black tar which has seeped out of the seatbelt housing. also, headlights flicker on and off while driving, cassette ejects at will during operation. *ak
08/23/2000105/01/1998
 While driving could see white smoke inside of vehicle. pulled over/ opened door, and could see a heavy smoke and fire was coming from the right side speaker whithout a sign of the fire before.*ak the rear of the vehicle was in flames when the driver saw smoke and pulled over. the dealer replaced the radio due to short in the right speaker channel when the vehicle was under repair. *yh