Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900303 | 08/29/2003 | 1900801 | 10003545 | Pop/tick sound in steering wheel area. *tt | 10/23/2003 |
| 190999 | 02/11/2000 | 610018 | A condition where a click / rattle sound may be heard coming from the area of the steering wheel while the vhicle is in motion. *tt | 04/14/2000 | |
| 190598 | 08/28/1998 | 602189 | A honk or squeal noise during parking lot maneuvers. *yc | 11/12/1999 | |
| 190197 | 10/03/1997 | 54222 | Some vehicles experience a momentary loss of power assist for the steering when turning corners with the a/c or defroster | 03/30/1998 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 080598 | 02/06/1998 | 600393 | Discussion: containing after market steering column mounted anti-theft devices. *ak | 05/12/1998 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 190197A | 01/24/1997 | 51282 | During high humidity climate conditions, some vehicles may experience a momentary loss of power assist for the steering when turning corners with the a/c or defrost | 06/27/1997 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 1900801 | 11/23/2001 | 628194 | Experiencing a pop/tick sound heard coming from the steering wheel area while the vehicle is in motion. *tt | 03/06/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/02/2010 | 185000 | ||
| Drove through a puddle. serpentine belt fell off, causing loss of power steering. completed repair as per tsb 07-02-99. did not correct issue. a known issue with 1996 - 2000 plymouth/dodge caravans 3.3l and 3.8l. very dangerous, happens on wet/snow conditions. bottom third of harmnic balancer is not guarded from road moisture. chrysler redesigned in 2001. gates after market kit solves problem gat 38379k, cost $120-$220 with out labor. does this meet the criteria for a recall? | |||
| 03/15/2002 | 58000 | ||
| It is june of 2003 and the car is currently in the shop again for the transmission problem. it has had a power steering pump failure, serpentine belt failure times 5 and now a computer problem. i have contacted chrystler corp at least 5 times regarding the problems with this car. their answer is well, if you don't like the care trade it in. | |||
| 05/02/2003 | 72000 | 5 | 06/15/2002 |
| 1998 plymouth voyager loses serpentine belt ,over heats and loses power steering whenever it rains. i had the belt tensioner replaced twice it has not helped now van is at another chrysler dealership, where they say it is the power steering pump and pulley. they are charging me $400.00 dollars to do this work and i believe this is a manufacturing defect that should be acknowledged and addressed.*jb | |||
| 01/14/2002 | 14000 | ||
| When driving at low speeds and brakes are applied,vehicles' steering wheel will tighten, making it difficult to steer. this almost caused several accidents. the dealership have replaced the rack and pinion 3 times and the power steering pump once, but problem still exits.*ak | |||
| 12/07/2002 | 2 | ||
| Tensioner freezes up and has to be replaced. this has happened twice in one year. each of the two different dealers charged me different amounts,one charged 106.00 and the other charged 275.00. i have been told this can be very dangerous by the dealer and needs to be fixed. i wonder why then if it is so dangerous and so many people are having the same problem it has not been recalled. | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| A sensor within transmission assembly locks up which causes vehicle to go into netural while driving. please give any further details. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/22/2000 | 1 | 07/01/1998 | |
| Body tar insulation melted between panel on seat belt mechanism, causing it to jam at times.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 10/02/2002 | 1 | ||
| The interior lights did not come on, the dash board lights flickered, the driver's window stopped working, and there was a crunchy noise coming from the steering column, it was determined the power steering lines leaked, the front struts and suspension were replaced, at times the horn did not work, and later the consumer received a recall notice regarding the clock spring assembly needed to be replaced. this is a courtesy copy to nhtsa (cc) the letter is addressed to daimler chrysler.*ph also the valve cover gaskets were replaced.*jb | |||
| 09/01/1998 | 1 | ||
| Power steering hose failed. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 12/23/2000 | 3 | ||
| Belt for the power assisted steering has disconnected from the belt tensioner three times during normal operation. when this problem occurs, steering control of the vehicle becomes very limited. dealership has diagnosed the problem and made all repairs to the vehicle. please provide any additional information / documentation.*ak | |||
| In rain or going through puddle of water at low or high speeds water will cause power assist belt to slip, causing loss of steering.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| The interior light did not come on. the drivers side window failed intermittently. the dash lights flickered. occasionally the horn would fail. metal fragment cut through the power steering and caused noise when steering. the door handle didn't open smoothly. the dealer replaced front struts and rear shock absorbers. also, replaced leaking engine valve cover gasket, engine belt and tensioner. . *ak *nlm | |||
| While driving power steering went out with any warning. voltage regulator had overheated, and alternator was not charging. serpentine belt got wet, resulting in belt coming off the pulley. this happens everytime serpentine belt gets wet. please describe details. *ak | |||
| Serpentine belt slid off due to a bolt not holding tension. lack of tension resulted in total steering failure immediately and engine overheating from lack of cooling fan operation. this was second occurrence. please provide details. *ak | |||
| STEERING - RACK AND PINION | |||
| 07/15/2002 | |||
| While driving 40 mph driving pin broke off, causing loss of control.*ak | |||
| 11/27/2000 | 2 | 12/11/1997 | |
| Intermittently steering becomes difficult when making a turn. dealer has inspected vehicle and will replace rack and pinion. *ak *slc | |||
| STEERING - RACK AND PINION - RACK | |||
| 02/12/2004 | 87000 | 1 | 12/11/2003 |
| Steering wheel locks up when turning left or right. *ak dealer replaced steering rack and performed alignment on vehicle. *la | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| While driving heard a popping noise and took vehicle to the dealership, and was informed that the steering column needs to be replaced. *ak | |||