Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
23097 A12/05/19976089389Test02/01/2000
02109809/25/1998602430A squeaking / chirping noise is heard ( inside or outside the vehicle ) from the strut tower area( s ). *yc11/15/1999
22029804/24/1998600750*during low speed vehicle experiences side to side oscillation/wobble while driving between 10-45mph. *ak06/05/1998
SUSPENSION - FRONT
020040107/06/2001620914Experiencing a squawk / creak / groan sound from front suspension while driving over rough / bumpy roads. *tt09/04/2001
SUSPENSION - REAR
02099808/28/1998602195Rattle noise from rear of the vehicle when driving over road bumps. *ak11/12/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
10/02/2005105/30/2000
 1998 plymouth voyager - strut is pushing through the strut tower on the driver's side. excessive rust. hasn't failed yet, but failure is imminent and would be very dangerous. *jb
1
 Vehicle vibrated when backing out or slowing down. this was accompanied by a grinding noise. dealer was contacted. *ak
1
 The vehicle was improperly aligned causing the serpentine belt to break. currently, the belt pretension needs replacing. *ak
104/01/2000
 I have replaced so many tires on this van i have took it to be lined up and they tell me that it cant be lined up because there is a problem underneath and i have contacted traid dodge and they tell me that is not under warranty but i think it should be because i don't know if this van was wrecked when i purchased it. it keeps eating up the drivers side tire on the out side and then inside of the passenger side. also the power window on the passenger side just works when it wants to. do you have any advice for me. thank you very much your help. *ts ***dimsii ivoq entry posted after 12-12-02 cut over to artemis***761109
 The interior light did not come on. the drivers side window failed intermittently. the dash lights flickered. occasionally the horn would fail. metal fragment cut through the power steering and caused noise when steering. the door handle didn't open smoothly. the dealer replaced front struts and rear shock absorbers. also, replaced leaking engine valve cover gasket, engine belt and tensioner. . *ak *nlm
10/02/20021
 The interior lights did not come on, the dash board lights flickered, the driver's window stopped working, and there was a crunchy noise coming from the steering column, it was determined the power steering lines leaked, the front struts and suspension were replaced, at times the horn did not work, and later the consumer received a recall notice regarding the clock spring assembly needed to be replaced. this is a courtesy copy to nhtsa (cc) the letter is addressed to daimler chrysler.*ph also the valve cover gaskets were replaced.*jb
01/22/2002
 While pulling out of the driveway left side suspension collapsed. dealer was not notified at this time. feel free to provide any further information.*ak
09/19/1999
 Brake calipers are hanging up, destroying the brake rotors. also and there is some grinding noise coming from vehicle. *ak
SUSPENSION - FRONT
05/19/2011140000
 1989 plymouth voyager left and right front towers are consumed by corrosion exposing the mcpherson strut assemblies and severely weakening the load bearing structure causing serious risk of strut tower failure as on or both struts will penetrate into the engine compartment causing the front of the vehicle to drop to the ground. should such failure occur while the vehicle is in motion at highways speeds, loss of vehicle control will result, causing serious injury or death. this is a known defect covered by chrysler corporation in a technical service bulletin (tsb) labeling the problem as merely cosmetic.
10/13/20091000001
 Front driver side strut tower rusted out and front tire falling off car. *tr
04/21/200574624207/18/1998
 While checking under the hood, the right strut tower appeared to have an unusual amount of rust on top. a crack was then noticed. mechanic stated it would have to be replaced and this was a common problem on this model. the original part was painted and rusted due to failure of paint. needs to be totally replaced with new kit that corrects the problem. failure of this part may result in loss of control and inability to steer the car. poor engineering cited by mechanic. prior models did not have this problem and manufacturer should step to provide this repair under an extended warranty since it is a very expense repair and part should never have cracked in the first place. *jb
08/01/1998107/01/1998
 Wheels out of alignment. nlm
08/01/199804/12/1998
 Vehicle pulled to the right. driver had to keep wheel at a constant angle in order to keep it staight. when approaching 60 mph the steering wheel seems to vibrate and shake.
SUSPENSION - FRONT - MACPHERSON STRUT
07/06/20041
 While driving the driver heard a loud noise coming from the front. the driver was able to maintain control of the vehicle and drove it to the dealer for inspection. the mechanic informed the driver that the front strut tower was crack and needed to be replaced. please provide further details. this information was provide by craig mother mrs. darlene henkey. *nm
SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE
 While driving heard a loud noise, tried to pull over, unable to steer vehicle. bolt that holds tensionor snapped and broke in two.dealer contacted.*ak