Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES
2303400A12/15/2000233400616727Subject regarding outside mirror glass replacement. *tt03/08/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001
VISIBILITY - WINDSHIELD
23599812/11/1998603158Windnoise around fron door glass, especially at top of the b pillar. *ak11/17/1999

Consumer Complaints

Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
11/01/1999
 00 v 268 000/fuel injection leakage:manufacturer informed that parts for recall will not be available until march or april. also, exhaust fumes come into vehicle when using heater. feel free to provide any further detailon this matter. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
05/20/200886001
 Van bought new with defective motors for power windows, from chrysler. *tr
104/01/2000
 I have replaced so many tires on this van i have took it to be lined up and they tell me that it cant be lined up because there is a problem underneath and i have contacted traid dodge and they tell me that is not under warranty but i think it should be because i don't know if this van was wrecked when i purchased it. it keeps eating up the drivers side tire on the out side and then inside of the passenger side. also the power window on the passenger side just works when it wants to. do you have any advice for me. thank you very much your help. *ts ***dimsii ivoq entry posted after 12-12-02 cut over to artemis***761109
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
 Driver's side exterior mirrior that folds in to avoid damage, was folded in and would not go back into the correct position. dealer has been contacted. *ak
VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING
10/22/2004109000505/15/2004
 Total power shutdown while trying to start. started 10 minutes later. various components started failing - door locks, intermittant wiper, rear wiper, rear washer, power mirror. took to dealer and was told i needed a new bcm. replaced bcm for $600 and was told that everything had to be repaired! they replace defective bcm 50-60 times a year so that they can tell you your car is not working! what a racket! and apparently the one they replaced had already been replaced before - how many times i don't know. $220 of recommended repairs were not guaranteed to fix the problems either! i reported the details to customer assistance and was told they would call back - they didn't. when i called them they said that all assistance was denied! i had to pay $600 so they could tell me what i had already told them! i'll take it to an independent shop where they charge to fix the car.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER
12/01/2003500001
 Transmission disintegrated, wiper motor problems, and lost of horn and cruise control. *ph *mr
402/01/2002
 My windshield wipers turn on and do not turn off despite having replaced the multifunction switch (by aaa service center upon advisement of chrysler dealer) and replacement of wiper motor with a mopar rebuilt motor while traveling. i currently have the power disconnected to the wiper motor and reconnect when it rains or snows. the wiper blades working on the dry windshield wears them out reduces visability. dt
08/31/2002
 While driving the vehicle windshield whipers will come and go off, without the driver putting them on. but when driver does cut windshield whipers on they will not work. please provide more details. ts
08/01/20021
 Windshield wipers turn themselves on/off intermittently and without warning. occasionally windshield wipers will not turn on when engaged by driver. consumer feels that body control module is faulty. the radio was inoperative, the brake light on the dash board does not illuminate, the emergency brake switch had to be reconnected consumer was unable to open doors from the inside. *akjlg
08/01/1999
 While driving on highway in the rain, started to turn on the windshield wipers, and they failed. windshield wipers worked intermittently. contacted dealer. *ak
08/01/19991109/19/1998
 While driving on highway it started to rain and windshield wipers failed or they temporarily worked, and then stopped. contacted dealer, and he replaced several parts. but consumer is still having a problem with windshield wipers. *ak
07/01/1999107/01/1998
 The windshield wipers wouldn't work. an electronic computer was replaced. then the red air bag warning light would come on and stay lit. the severity and increases with humidity and cold. will the airbag deploy as required? i hope so. thank you for you help. has anyone else had similiar troubles?
1
 The design of the windshield wiper length 28 does not clear windshield properly in icy weather conditions, not enough pressure can be applied due to large size of blade.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
10/22/2004109000505/15/2004
 Total power shutdown while trying to start. started 10 minutes later. various components started failing - door locks, intermittant wiper, rear wiper, rear washer, power mirror. took to dealer and was told i needed a new bcm. replaced bcm for $600 and was told that everything had to be repaired! they replace defective bcm 50-60 times a year so that they can tell you your car is not working! what a racket! and apparently the one they replaced had already been replaced before - how many times i don't know. $220 of recommended repairs were not guaranteed to fix the problems either! i reported the details to customer assistance and was told they would call back - they didn't. when i called them they said that all assistance was denied! i had to pay $600 so they could tell me what i had already told them! i'll take it to an independent shop where they charge to fix the car.*ak

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