Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 10/27/2004 | 1 | 02/20/2004 | |
| 04 v 480 000/air bag clockspring: after the recall repairs was made,the horn failed to operate. the dealer was notified. the dealer informed the consumer that something else was causing the problem. consumer is insisting that the horn was operating properly before this repair was done. *jb | |||
| 06/15/2004 | 70000 | 2 | 05/25/2004 |
| Consumer was concerned that air bag light remained illuminated while driving, and horn was inoperative.*ak | |||
| 06/15/2004 | 66500 | 3 | |
| At all times air bag light was on. also, cruise control and horn malfunctioned. dealer examined the vehicle, and found that the clock spring was the problem. there was a recall for this vehicle, but consumer's vehicle was not included in the recall due to vin. *ak | |||
| 06/28/2004 | 2 | ||
| Consumer noticed that air bag indicator light flashed on and off, followed by the horn malfunctioning. these problems were due to the clock spring failing . vehicle's make/model, and year was under a recall. but consumer's vehicle was not covered under the recall due to vin. *ak | |||
| 2 | |||
| Air bag indicator light was flashing on and off followed by the horn malfunctioning. the problem was due to clock spring failure. *ak | |||
| 01/20/2004 | 69000 | 3 | |
| While driving at 35 mph air bag light came on on the dash board. when air bag light illuminated cruise control and horn stopped working. dealer found that the clock spring needed replacement. a recall for 1996-1998 model year vehicles was issued, but this vehicle was not included due to model year. *ak | |||
| 03/10/2004 | 60000 | 2 | 01/20/2000 |
| Clock spring assembly shorted on 1999 plymouth voyager - loss of airbag,horn at 60000 miles. recall previosuly issued for 1996-1998 years of same model. *ak | |||
| 03/07/2004 | 65000 | 9 | 07/11/1999 |
| The airbag light stays on, the horn doesn't work and the cruise control won't work. all failed at the same time.*ak | |||
| 02/06/2004 | 3 | 07/15/1999 | |
| On our 19'99 plymouth voyager, the airbag light started coming on intermittently when turning the steering wheel to the left. after a few days, the light stayed on while the van was running and we noticed that the horn and cruise control also were no longer operating.*ak | |||
| 11/04/2003 | 70000 | 1 | |
| At any speed air bag light stayed, and the horn did not work. there was a recall for 1994-1998 vehicles of the same make and model. the recalled vehicles had the clock spring replaced. *ak *mr | |||
| 10/16/2003 | 1 | ||
| Consumer stated that air bag light came on and stayed on all the time. this affected horn and cruise control, both did not work.*ak | |||
| 08/27/2003 | 67000 | 03/17/1999 | |
| I own a 1999 plymouth voyager. recently, our airbag light would come on intermittently while driving. also, the horn would work intermittently as well. we have a friend that owns a 1998 voyager and she told us that she had the same problem, and it was caused by a defective clock spring. she had her van repaired at no charge by the chrysler dealership, as they had had so many complaints and incidents of this part failing that they actually extended the warranty of the clock spring on the 1998 model to a lifetime warranty. when we took our 1999 voyager in for repair, we were also told that our clock spring was not working. however, the warranty was not being extended for the 1999 models, so the repair cost us $198.00. we were told to keep our reciept in case chrysler ever issued a recall or changed the status of the parts warranty in the future, so we could get a refund. of course, i feel there is very little chance of that ever happening. my main complaint is that if chrysler know that this part is defective, why they are not recalling the parts instead of waiting until there are so many complaints that they secretly extend the warranty, which gets them out of the normal notification procedures they have to do during recalls. this is a clear case of knowing a problem exists but doing nothing about it. | |||
| 06/02/2003 | 760000 | 1 | |
| Clockspring has failed, causing airbag and horn to be inoperative. dealer notified. *ak | |||
| 05/01/1999 | |||
| I heard on the news that failure of the airbag/horn/cruise control mechanism has been reported on this vehicle and that no recall had yet been determined. i experienced the same failure. to date, only the horn has been repaired but the dealership inform | |||