Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900801 | 11/02/2001 | 632197 | Subject regarding camshaft / bearing service. *tt | 07/11/2002 | |
| 180200 | 02/04/2000 | 609989 | Concerns with the pcv valve freezing under extremely cold conditions. *tt | 04/12/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| 090798 | 12/11/1998 | 603107 | Subject regarding oil seepage at cam position sensor / misinterpreted head gasket leak. *yc | 11/17/1999 | |
| 090598 | 11/06/1998 | 602898 | A new multi-layer steel ( mls ) head gasket has been developed and is being implemented into production vehicles. *yc | 01/20/1999 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 090198 REV B | 11/13/1998 | 602588 | Vehicle experiencing a ticking noise while at idle from engine. *yc | 01/05/1999 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 070299 | 06/04/1999 | 606159 | Concerns with serpentine belt slipping off idler pulley. *tt | 08/11/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 832 | 06/01/1999 | 606114 | Emissions call for an incorrect vehicle emission control information (vechi) label which was inadvertently installed. *tt | 08/09/1999 | |
| 250298 | 10/23/1998 | 602881 | Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc | 01/20/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 180300 | 06/02/2000 | 614163 | Subject regarding egr monitor diagnostic test difficult to complete or not ready at high altitudes (above 4000 feet). *tt | 09/29/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/26/2010 | 130000 | 1 | |
| I have a 1999 plymouth voyager with a 3.3 l engine. every time it rains or snow the serpentine belt comes off, making it impossible to steer vehicle. i have 5 children that i take from place to place. the alternator stops charging as well. when this happens i lose all control of the vehicle and i cannot steer the vehicle or control the vehicle. *tr | |||
| 02/01/2008 | 113867 | 6 | 02/09/2004 |
| Every time it's really wet out raining or snow my serpentine belt comes off, this is becoming a huge problem cause no one knows how to fix this, well when belt comes off you cant steer it's very hard to turn wheel, nothing has been done to correct failure other then keep spending money on new belts if you lost then while driving. *tr | |||
| 07/31/2007 | 1 | ||
| 1999 plymouth voyager caught fire in the engine compartment. *kb ohio traffic crash report. *jb | |||
| 08/20/2007 | 3 | ||
| 1999 plymouth grand voyager throws serpentine belt when driving through a puddle, resulting in loss of steering. *tr | |||
| 01/06/2003 | 69600 | 73 | 01/23/1999 |
| Vehicle not wanting to switch gears. it goes very slow until finally it switches over. the oil was leaking out of the van. the oil leak was repaired. as for the transmission, it all started off when it would slow by itself. then it gradually got worse. on 02-12-03 i had taken it in to get checked for a oil leak and the problem with the gears not shifting. i was told i needed transmission service, to replace the valve cover gasket, and to replace the transmission output shaft seal. i did the repair that was supposed to fix the problem but of course it didn't. i took it in to the dealer and they found nothing wrong with the gears. but said a fuel injection cleaning, throttle body cleaning, and a tune up would fix the problem. this was done on march 26, 2003. they replaced the throttle body gasket and spark plugs. they did find a leak in the head gasket. they had to replace cylinder head gasket, water pump and timing belt. in november of 2000 the front pump seal was leaking, pan gasket leaking, side cover leaking, differential cover leaking, and rear main oil seal leaking. they removed the transaxle, removed and replaced the rear main seal. a few months ago the engine light started coming on when gears wouldn't shift. and it got worse everyday. now the engine light is on all the time. i took it into aamco on 04-23-2004 to get it checked out. they said it wasn't safe to drive so they had to tow it to their station. it passed all the equipment testing and was told it may just be the spark plugs. so i replaced the spark plugs that day. it ran well for a little while. then it started again. i had to stop driving my vehicle because it is a potential danger to my family. it would go very very slow when i was trying to cross the road. and with on coming vehicles on both sides we could easily get into a major collision. i have tried to talk to the chrysler but they refused to help me. and at this point i still don't know what is wrong with it. *jb | |||
| 04/11/2004 | 82500 | 0 | 11/08/1998 |
| Inferior quality oil pan...oil pan leaked thru on 99 plymouth voyager at 5 ys and 84t mile.releasing oil along van frame and brakes ..causing smoke and strong odor in van comaprtment.had to replace oil pan thru chyrsler as no one else had it.per dealer and mechanics this should not have happened at that mileage and year.chrysler corporate refused to help and could care less..letter to ceo at daimler chrysler and fax went unanswered.. | |||
| 04/04/2001 | 29500 | ||
| While driving, the engine warning light came on, then the vehicle overheated. the dealership replaced the thermostat and gasket, but the problem recurred. please provide more details. ph | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 18 | 01/01/2000 | ||
| $5,975.00 - in the last 16 months the 1999 plymouth voyager van i purchased at courtesy chrysler has been in the shop over 18 times, often for the same problems. i have had to buy 6 new times and 3 new batteries. on average, i have added between 3 and 4 quarts of oil every month and new coolant every 3 months (it over heats a lot). i have suffered verbal and mental abuse from the personnel at courtesy chrysler to the point where i had to jump out of my moving van as my personal service advisor was berating me and told me that there was nothing wrong with my van, the brakes, the engine, etc., during a test drive. when i opened the door to jump out he stepped on the brakes...and they did not work! mind you, they had my vehicle in their shop for the last two days to repair the brakes and my personal service advisor kept saying that the van was fine! after giving me a brand new 2002 chrysler minivan, they said that my van would be ready the next afternoon for pick-up and if there were any problems, they would contact me.*ak | |||
| 07/16/2000 | 10/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 09/10/2001 | 58000 | 1 | 04/01/2001 |
| I purchased a used 1999 plymouth voyager 2.4l minivan with 54,000 miles in april 2001. six months after purchase and at about 58,000 miles, the vehicle began leaking oil. the oil leak has become progressively worse over the past 3 years, to where i am losing 1 quart of oil per week. the oil is spraying the undercarriage, including the exhaust system. the van now has 88,000 miles. i took the van in recently and they diagnosed the problem as a blown head gasket. the head gasket should not fail at such low mileage! the head gasket is being replaced, at a cost of over $1000!. although no deaths, accidents, fires, damage, etc. has occurred, there was the potential for an oil fire from the leak. i have done some research and found that this is a common problem with the 2.4l engines on this model!!! something needs to be done about it!*ak | |||
| 08/20/2004 | 120000 | 1 | 12/28/2001 |
| 1999 plymouth voyager van, the van got hot it was not out of water, i took it to a shop because i though it might need a water pump, after they ran a few checks they said that water was not correlating and it was a blown head and would need to be replaced if it could not be milled down. i am wondering what caused this to happen since there was water in the motor and radiator, the shop said this may have been a defect in the heads, | |||
| 02/19/2004 | 78111 | 1 | 10/29/1998 |
| Excess engine oil leak, oil found in cooling system due to failed engine head gasket to 2.4 liter dohc egine with 78,000 miles on it.*ak | |||
| 01/28/2004 | 73000 | 1 | 04/30/1999 |
| Head gasket leaking oil. needs replacment with transmission flush, new spark plugs, wires and oil change. needs new battery, replaced starter in 2003. it is not even five years old.*ak | |||
| 11/15/2003 | 1 | 05/02/1999 | |
| My car only has 39,000 miles and it already has a warped main gasket. i took it to get repaired the mechanic said it must be a recall because that's not normal. the repairs close to 1,000 dls. *la | |||
| 02/15/2003 | 1 | ||
| Consumer states that while driving at any speed and with no warning vehicle will shut off, causing consumer to pull over, and it will be hard to get the vehicle back started.dealer notified.*ak | |||
| 07/22/2003 | 1 | ||
| Consumer states that engine blew out without warning.*ak | |||
| 1 | |||
| While driving the vehicle constantly lost power and felt like it was going to stall. the transmission also jerked excessively when changing gears. *nlm | |||
| 02/25/2003 | 32224 | 1 | 10/22/2002 |
| Oil leaked from underneath the vehicle. *nlm ph. the cause was determined to be a head gasket leak. *jb | |||
| 03/03/2003 | 62600 | 1 | |
| The head gasket leaked oil.*jb | |||
| 07/22/2002 | 0 | 0 | 11/23/1998 |
| Oil is leaking from the head gasket at 47500 miles. | |||
| 11/22/2002 | 01/31/2000 | ||
| Oil leak coming from head gasket after only 49,000 miles. it seems that chrysler knew and put new mls gaskets in production just a month after my vehicle was produced. | |||
| 07/18/2002 | 1 | 03/01/2099 | |
| Head gasket failure under normal driving conditions, engine has never overheated. *ak | |||
| 06/28/2002 | 0 | ||
| Conusmer found out that head gaskets are going out. cost is at $800.00 .*ak | |||
| 11/29/2001 | 1 | 09/10/1998 | |
| The front engine head gaskets were leaking at 24,000 miles. the dealer said that there was no recall. *yh | |||
| 04/12/2002 | 1 | 11/01/2098 | |
| Transmission failed twice, now has leak on left side head gasket. *ak | |||
| 11/29/2001 | 1 | 09/10/1998 | |
| The front engine head gaskets were leaking at 24,000 miles. the dealer said that there was no recall. *yh | |||
| 11/22/2000 | 01/01/2000 | ||
| My vehicle was taken to the dealer once my husband discovered the oil leak. replacing a head gasket at the current miles listed is unheard of. i feel that chrysler and the dealership knew of the problem but never made any attempt to contact onwers and advise them of the problem. the dealer did repair the vehicle for $333.10 and said in their response that they split the cost with me. this problem if not discovered by my husband could have led to more serious problems and expenditures of additional funds that should have not been. this problem was related to a poor design and defective workmanship at best. my husband has owned a honda since 1987 and has never had any such problem. i feel that chysler and gary mathews motors have victimized honest consumers such as myself. the dealership waited until the problem surfaced and profited from something that i should have been notified of. the dealership seem to think they have done me a favor by only charging me $300.00 for repairs on a vehicle just over a year o | |||
| 11/20/2000 | |||
| Oil leak was coming from head gaskets. *ak | |||
| 08/09/1999 | 3 | 07/03/1999 | |
| Faulty crankshaft sensor caused the vehicle to suddenly stop while driving. nlm | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 07/19/2002 | 4 | 09/26/1999 | |
| While traveling on highway and without prior warning vehicle will shut down and will not restart. dealership is aware of problem.*ak *yh | |||
| 07/16/2001 | 1 | ||
| Consumer parked vehicle and noticed smoke and heard a crackling noise, vehicle experienced fire in engine area, claim 35-r110-141. *slc | |||
| 09/01/2000 | 1 | ||
| While driving, vehicle caught fire in the engine compartment, claim 40-2426-991. *slc | |||
| 09/01/2000 | 1 | ||
| Consumer states vehicle caught on fire while driving (claim # 40-2426-991). *yd | |||
| 07/16/2001 | 1 | ||
| Consume saw smoke and popped the hood and there was a lot of smoke and a crackling noise, fire department put the fire out (claim # 35-r110-141). *yd | |||
| 01/02/2001 | 1 | ||
| Consumer states that vehicle caught on fire, wiring went bad (claim # 35-w582-026). *yd | |||
| 09/01/2000 | 1 | ||
| Consumer states vehicle caught on fire while driving (claim # 40-2426-991). *yd | |||
| 07/16/2001 | 1 | ||
| Consume saw smoke and popped the hood and there was a lot of smoke and a crackling noise, fire department put the fire out (claim # 35-r110-141). *yd | |||
| 01/02/2001 | 1 | ||
| Consumer states that vehicle caught on fire, wiring went bad (claim # 35-w582-026). *yd | |||
| 09/01/2000 | 1 | ||
| While driving, vehicle caught fire in the engine compartment, claim 40-2426-991. *slc | |||
| 07/16/2001 | 1 | ||
| Consumer parked vehicle and noticed smoke and heard a crackling noise, vehicle experienced fire in engine area, claim 35-r110-141. *slc | |||
| 02/10/2002 | |||
| Consumer was traveling about 35mph on highway and without prior warning vehicle just shut down. also, there was coolant leaking from underneath the vehicle. dealership wasaware of problem. *ak | |||
| 04/30/2001 | 1 | 02/01/1999 | |
| At 49,500 miles, now the engine has oil leak under. *ak | |||
| 03/01/2000 | 12/01/1996 | ||
| Vehicle is leaking oil from underneath the hood, head gasket leak. *ak | |||
| 09/30/1999 | 3 | ||
| Three times i was driving about 70 miles an hour and my car completely shut down without warning. the first time i took it back to the dealer and the computer codes said there was loose relay wire to the fuel pump. about 1 week later it happened again at 70 miles an hour on the freeway and it quit on me again. i used another vehicle for work and the 2nd day after the 2nd incident i took it to the dealer. they kept it for 3 days and they stated no computer codes came up. it happened again for the 3rd time on 9-30-99 and i drove straight to dealership. they are closed for 4/5 days for exterminating. i told the guy this is the 3rd time it happened. sorry but everything is closed until next tuesday. i only drive in the fast lane or the complete right lane in fear this will happen again. when it shuts off i have to sit there for about 5 min, pump the gas pedal and then it starts. with or without the air conditioner on it does it. it constantly feels like it is going to die out on me. it is scary driving out here on the freeways with a semi-truck on your back and a car stalls out on you. i told them that but they say they can't. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 11/24/2003 | 71798 | 4 | 02/06/2003 |
| Tl*the contact owns a 1999 plymouth voyager. the contact stated that while driving through wet conditions the serpentine belt would detach from the vehicle. the vehicle was towed to a dealer four times. each time the dealer would reattach the belt,the same failure would occur. the dealer was unable to explain the reason for the failure. the current mileage was 104,091 , and failure mileage was 71,798.*ak | |||
| 03/24/2005 | 82569 | 1 | 07/05/2003 |
| Engine became very hot when drove accidentally through a puddle after a large rain. had to replace the serpentine belt, was told by mechanic that this happens alot to this particular vehicle because of the one belt controlling so many pulleys/whatevers in the van. shortly there after the engine had clicking noises & was told the lifters had collasped. the van had plenty of oil & water, all filters were updated too. the van developed an oil and transmission fluid leak. we treated this van like a family member- with loving care. driving on to see family on easter weekend, our van suddenly lost power. we were stranded. the mechanic told us our engine had seized & didn't understand why since we had plenty of oil. the van is too young & has minimal miles on it to have had this happen!*ak | |||
| 11/03/2003 | 49500 | 2 | 10/16/2003 |
| Serpentine belt came off twice in one month. had tensioner replaced. did not help. found that this has happened to many other owners of plymouth voyeger in heavy rain and snow. very dangerous, because of loss of power steering on freeway during bad weather conditions.*ak | |||
| 02/15/2003 | 46000 | 8 | 05/01/1999 |
| Feb 2003, vehicle is approx. 4 years old, serpentine belt came off pulley, resulting in loss of power steering. difficulty turning which almost resulted in 5 accidents - head on collision. resulted in 3 accidents by being unable to turn vehicle, hitting snow banks, factor involved is heavy snow storm, approx 3 feet. replaced belts and pump. vehicle is out of warranty, i paid nearly $600.00.*jb | |||
| While driving serpentine belt continuously slips off, requiring replacement of a new belt every 3000 miles. please provide any further information, and vehicle identification number.*ak | |||
| 01/10/2001 | 2 | 03/01/2000 | |
| Oct. 2000 during rainstorm the serpentine belt came off all pulleys, resulting in loss of power steering and overheating. took to dealer, they replaced tensioner and belt. jan. 10, 2001 driving in rain again, same thing happened: loss of power steering and overheating. towed to dealer, again replaced tensioner and belt, other vans in for same problem. what if driving on freeway and/or curving road in rain ? could result in loss of vehicle control and lives ! am now unable to drive vehicle in rain due to obvious design flaw. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 08/06/1999 | |||
| Consumer was pulling in a parking space and the vechicle started smoking from the exhaust system. while in the process of backing out of, car accelerated and went into a daycare brick wall. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 11/03/2004 | 80000 | 6 | 06/15/1999 |
| We have the extended warranty on our car. the van has been into the dealer numerous times as recently as june of 2004. at that time it was a transmission problem. this time the van was not shifting up in gears in the automatic transmission. we thought it was a transmission problem. we got the vehicle to the dealership. the next day they told us it was the emission system,and coincidentally we were 42 miles over the factory warranty of 80,000 for the emission system. we then asked our extended warranty company and they are also hedging. we called chrysler and a person by the name of joe answered the phone who was very rude and when we asked to speak to a supervisor he replied he was it. and when we asked for his last name he refused. what we cannot understand is if the emission system and the catalytic converter is involved, why then would it not be covered? if this system is failing then the engine cannot run right. and if we were only 42 miles over the 80,000 chrysler should honor it since we just had the vehicle in their for the transmission in june or july. our van has been almost a lemon from the time we bought it, and we have gone back to the same dealer where we bought the car each and every time. west covina chyrsler jeep. it is on record there how many problems we have had. we are very upset with chrysler not stepping up to the plate and covering this $1600 problem!!*ak | |||
| 09/30/2003 | 1 | ||
| Vehicle had a major oil leak due to engine head gasket failure while driving. dealership was aware of the problem. oil was leaking into the engine, causing vehicle to become immobile. vehicle was towed to the dealership for analysis. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 05/13/2004 | 90000 | 4 | 10/01/1999 |
| After starting the ignition, the air bag warning light would stay illuminated. the cruise control and horn failed to work at times. *jb the egr valve failed. *sc *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 01/03/2005 | 1 | 01/21/1999 | |
| A part has been ordered for my car since oct 2004. at the time the order was placed i was told there were 1500 on back order from chrysler. today i was again told there are still 1500 nationally on backorder from chrysler. i am told by the dealer that this part is part of my exhaust system and that my automobile will unlikely pass state inspection and that the vehicle could also be leaking carbon monoxide. chrysler/plymouth has been less than helpful in attaining this part and does not seem concerned that this is causing my auto to leak exhaust and carbon monoxide. i am told they are trying to get a new manufacturer for the part but they have no idea when the part will be available. if there is some other agency i should contact, please advise. thank you. *ak | |||
| 05/21/2004 | 59000 | 1 | 12/28/2003 |
| 1999 plymouth voyager the cross over pipe on the manifold hole and can't be repaired mechanic told me he never seen one break before on a vehcile that only has 59,000 miles. *ak | |||
| 10/28/2003 | 76830 | 1 | |
| Head gasket failure with suspected cracked cylinder head. this vehicle has 77k miles and is now undriveable. the heater does not work now, so i can't defrost the windshield. estimated repair costs $900-1,500.*ak mechanics tell me it's cheaper to replace the engine. i can't afford this. | |||