Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| 210499 | 02/26/1999 | 604364 | Service and parts information on 1999 running changes to transmission range sensor (trs) *tt | 04/27/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| 9913 | 03/29/1999 | 605349 | Vehicles may experience faults related to the transmission range sensor (trs). *tt | 06/08/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0700601 | 11/11/2001 | 632201 | Subject regarding transmission oil cooler line hose clamp service. *tt | 07/11/2002 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 211599 | 10/01/1999 | 612153 | Subject on transaxle seepage mis-diagnosis- case porosity. *mjs | 06/06/2000 | |
| 9920 | 04/30/1999 | 605149 | Information on fast feedback fleet - installation of 2000 model year 41te transaxles. *tt | 06/02/1999 | |
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||||
| 030698 | 10/02/1998 | 602908 | Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak | 01/20/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/01/2004 | 1 | ||
| Heard a loud blast, van went up in the air off the road. touched back down on the road i was all over the road. had no brake, no power steering and no park. *bf the transmission failed. *sc | |||
| 03/23/2003 | 61559 | 1 | 06/14/2002 |
| While driving and without warning, the transmission locked and had become difficult to control. *nlm scc | |||
| 09/20/2001 | 32805 | 2 | 06/28/2002 |
| The vehicle did not engage into drive or reverse. there was a clunk sound as the vehicle was driven. *scc *jb *tt | |||
| 10/31/2000 | 1 | 01/01/2000 | |
| Failure of this part caused the vehicle to violently shift to 1st gear at 45 mph. the speedometer and odometer did not read. vehicle had to be towed. dealer stated that this part should not have failed on such a new vehicle. i purcahsed an extended warranty, which covers powertrain, electrical and standard instrument cluster, but was told that this sensor was not covered, eventhough it controls the instrument cluster. i paid $130 for repair. if this had happened in traffic or at highway speed i shudder to think how the vehicle would have reacted, since the sudden, unexpected downshift caused the vehicle to lurch forward violently. the dealer's service rep said that this part did not usually fail, but that in the past month they had replaced more than usual. i have only had this vehicle for 7 months and it has already left me stranded. overall, my dealer and service rep were very polite and friendly. please let me know your expert opinion about this incident. | |||
| This vehicle can be put into gear without pressing on brake. isn't this a required safety feature of new vehicles? | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/01/2008 | 53939 | 1 | 10/14/2007 |
| Purchased used plymouth in october 2007 with 5393 miles on the odometer. registered and drove it from december 3, 2007 to jan 2, 2008. noticed significant amount of transmission fluid under the vehicle and film of fluid on back window and hatch area. observed fluid pumping out from under the car. mechanic tells me the solenoid block most likely has failed and will need to be replaced. i am told this is a common failure in later model 41te transmissions.*cn | |||
| 11/05/2007 | 155000 | 6 | 03/06/2004 |
| Transmission is shifting terrible!the back door will not open at all,the side door will not open from inside. my lights from the inside of vehicle goes on and off. while driving down the road the van shakes terrible, it feels like the motor shakes. *tr | |||
| 04/21/2001 | 45972 | 3 | 06/01/1999 |
| Problems with transmission on 1999 plymouth voyager.*mr the transmission was replaced three times in less than 100,000 miles. *jb | |||
| 07/04/2004 | 67000 | 1 | 07/13/1999 |
| While driving at any speed and when the brakes were depressed there was a clanking noise. consumer examined the vehicle, and found that he noise was evident when braking. consumer claimed that the noise was coming from the transmission.*ak a pin in the transmission fell out of place and was hitting the inside of the transmission housing. *jb | |||
| 01/06/2003 | 69600 | 73 | 01/23/1999 |
| Vehicle not wanting to switch gears. it goes very slow until finally it switches over. the oil was leaking out of the van. the oil leak was repaired. as for the transmission, it all started off when it would slow by itself. then it gradually got worse. on 02-12-03 i had taken it in to get checked for a oil leak and the problem with the gears not shifting. i was told i needed transmission service, to replace the valve cover gasket, and to replace the transmission output shaft seal. i did the repair that was supposed to fix the problem but of course it didn't. i took it in to the dealer and they found nothing wrong with the gears. but said a fuel injection cleaning, throttle body cleaning, and a tune up would fix the problem. this was done on march 26, 2003. they replaced the throttle body gasket and spark plugs. they did find a leak in the head gasket. they had to replace cylinder head gasket, water pump and timing belt. in november of 2000 the front pump seal was leaking, pan gasket leaking, side cover leaking, differential cover leaking, and rear main oil seal leaking. they removed the transaxle, removed and replaced the rear main seal. a few months ago the engine light started coming on when gears wouldn't shift. and it got worse everyday. now the engine light is on all the time. i took it into aamco on 04-23-2004 to get it checked out. they said it wasn't safe to drive so they had to tow it to their station. it passed all the equipment testing and was told it may just be the spark plugs. so i replaced the spark plugs that day. it ran well for a little while. then it started again. i had to stop driving my vehicle because it is a potential danger to my family. it would go very very slow when i was trying to cross the road. and with on coming vehicles on both sides we could easily get into a major collision. i have tried to talk to the chrysler but they refused to help me. and at this point i still don't know what is wrong with it. *jb | |||
| 02/29/2004 | 84000 | 1 | |
| While driving 65 mph transmission exploded. as a result, wheels locked without warning. no impact reported. *ak | |||
| 73955 | 1 | 03/01/2003 | |
| Vehicle was equipped with a defective transmission. *ph the manufacturer did not want to assist the consumer with the repairs. *tt *jb | |||
| 52000 | 1 | ||
| Problems with 1999 plymouth voyager expresso transmission. *mr the pin came out the differential and it cracked the case. *ph *jb | |||
| 03/20/2003 | 69000 | 0 | 02/20/2000 |
| We own a 1999 plymouth grand voyager. at approximately 69,000 miles while driving approximately 35 mph the transmission literally blew up and the vehicle came to a sudden stop and nearly left the road. a part had broken off from the inside of the differential and blew a 6 inch by 3 inch hole through the casing between the differential and transmission. the casing debris that blew into the transmission completely mangled the transmission. no one was injured only because of the slow speed of the car at the time. we have photographs of the transmission and the mechanic's report. *jb | |||
| 04/27/2003 | 31500 | 1 | 09/17/2002 |
| My transmission had a huge bang and completely shut down. the mechanic said that the pin blew from the inside out. this is a common occurence with these minivans, but chrystler is not helpful at all. i believe that this is a factory defect. | |||
| 1 | |||
| While driving the vehicle constantly lost power and felt like it was going to stall. the transmission also jerked excessively when changing gears. *nlm | |||
| 02/18/2003 | 56220 | 1 | 03/01/2000 |
| The transmission cracked, which caused fluid to leak. *jb the repair dealer stated that the transmission case housing was cracked and caused lost of fluid and premature failure of the transaxle assembly. this occurred due to poor design and was a common problem in these vehicles. *sc *jb | |||
| 12/20/2002 | 94000 | 1 | 02/01/1999 |
| The transmission failed, while driving.*jb | |||
| 1 | |||
| The vehicle experienced a transmission leak, and a broken air condition clutch.*jb | |||
| 10/02/2002 | 1 | 07/01/2002 | |
| While coming to a stop the van made a loud noise, jarred as though hitting a large hole then stalled. the van could be restarted but would not engage when put into gear. the differential pin came out of the carrier assembly and broke transaxle case in three places. the repair took 2 1/2 weeks. dt | |||
| 07/16/2002 | 2 | 11/01/2099 | |
| I had just returned from a trip to branson, mo. when i got up the next morning to go to work the card would not shift gears. therefore, i could only go 10 mph. i took the car the next day to my dealership for service expecting a free replacement since just six months before, i had had the same problem. the mileage the first time was 49384 and it occurred on dec 10, 2001. the service dealership is frontier motor company at po box 430 in el reno, ok. phone is 405-262-6433. i have always taken my car to them for service and maintenance. they say that the part is the sensor transmission input/output speed (part #4800879) at a cost of 146.16 the first time and 114.42 this second time. after discussing with the dealership that they should replace it free because obviously the first replacement was defective, the service department informed me that the part only carried a 12 month or 12,000 mile warranty. i was 408 miles over. i believe plymouth has a problem with this part.*ak | |||
| 04/12/2002 | 1 | 11/01/2098 | |
| Transmission failed twice, now has leak on left side head gasket. *ak | |||
| 11/01/2001 | 1 | 10/01/2000 | |
| The transmissions dodge is producing will suddenly kick out of gear without warning(no noise, vibration, etc...). this i s exactly what happenned in my case. traveling in the left lane of the interstate@ 70mph transmission suddenly began to coast greatly reducing my speed. i then had to try to cross traffic to get to the emergency lane. that is when my family has to walk up the interstate to find a tow truck. chrysler has over 10 years of trans. trouble and they dont seem to be doing anything about it.*ak | |||
| 06/23/2001 | 1 | 04/01/1999 | |
| When vehicle is being driven at highway speeds a malfunction occurs within transmission output speed sensor, causing vehicle to go into low gear, nearly resulting in a collision. *ak the transmission output speed sensor failed at highway speed, resulting in a violent, sudden, and unexpected deceleration due to transmission downshift. *slc | |||
| The automatic transmission on this vehicle intermittently emits a loud clunk (which can be felt) when shifting between gears. the dealership has tried various fixes, including replacing the memory module, yet the problem persists. they now deny that there is a problem, and claim that their extensive transmission tests report that the transmission is operating within normal parameters even though the service manager told me he could adjust the transmission some more. he has since denied making this statement, after chryslers head office was brought in to the equation. as well, chryslers regional representative told me that they would repurchase the vehicle if there was still anything wrong with the transmission, yet have also retracted that statement as well. *ak | |||
| 02/09/2001 | 2 | 05/01/2000 | |
| 3rd transmission within 30000 miles of brand new | |||
| 10/01/2000 | |||
| While driving approximately60 mph transmission went out, and threw vehicle into 1st gear. mechanic has advised consumer that a part broke inside tranmission.*ak | |||
| 03/01/2001 | 0 | ||
| Parking pawl could be moved when vehicle is on and without stepping on brakes pedal. *ak | |||
| 01/24/2001 | 1 | 05/01/1999 | |
| Transmission failed and stopped the car and killed the engine | |||
| 01/07/2001 | 08/01/1999 | ||
| While taking off from a stop sign the transmission failed and the vehicle would not roll in any direction and ended up having to be towed to the dealer. this is a potential safety problem because it could have happened in a busy intersection. chrysler refuses to admit that the problem is a defect even though dozens of cases are documented on the internet and the guidebook lemonaid lists the transmissions as having problems for these vehicles. *ak | |||
| 04/24/1999 | 1 | 01/01/1999 | |
| Their customer service agents repeatedly declined my request to talk to their supervisors, saying that it would waste their supervisors' time. i talked with more than 10 agents. they told me: you can sue us if you want to. everyone of them said they did not know their ceo, mr. rober eaton's phone. a car with only 1530 miles broke down in the middle of highway. chrysler really put my fimily's life in danger. the quality and safety of thier product should be seriously questioned! | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 08/18/2002 | 0 | ||
| Left vehicle in park with air conditioner running, and about 20 minutes later van suddenly took off and hit a house. shifter was set in park, but indicator set in reverse. please provide any further information.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 11/03/2004 | 80000 | 6 | 06/15/1999 |
| We have the extended warranty on our car. the van has been into the dealer numerous times as recently as june of 2004. at that time it was a transmission problem. this time the van was not shifting up in gears in the automatic transmission. we thought it was a transmission problem. we got the vehicle to the dealership. the next day they told us it was the emission system,and coincidentally we were 42 miles over the factory warranty of 80,000 for the emission system. we then asked our extended warranty company and they are also hedging. we called chrysler and a person by the name of joe answered the phone who was very rude and when we asked to speak to a supervisor he replied he was it. and when we asked for his last name he refused. what we cannot understand is if the emission system and the catalytic converter is involved, why then would it not be covered? if this system is failing then the engine cannot run right. and if we were only 42 miles over the 80,000 chrysler should honor it since we just had the vehicle in their for the transmission in june or july. our van has been almost a lemon from the time we bought it, and we have gone back to the same dealer where we bought the car each and every time. west covina chyrsler jeep. it is on record there how many problems we have had. we are very upset with chrysler not stepping up to the plate and covering this $1600 problem!!*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 11/22/2000 | 1 | ||
| Consumer's 3 year old son was able to disengage park gear which allowed vehicle to roll back through his neighbor's garage door without the use of a key. *ak *slc | |||
| 10/31/2000 | 1 | 01/01/2000 | |
| Failure of this part caused the vehicle to violently shift to 1st gear at 45 mph. the speedometer and odometer did not read. vehicle had to be towed. dealer stated that this part should not have failed on such a new vehicle. i purcahsed an extended warranty, which covers powertrain, electrical and standard instrument cluster, but was told that this sensor was not covered, eventhough it controls the instrument cluster. i paid $130 for repair. if this had happened in traffic or at highway speed i shudder to think how the vehicle would have reacted, since the sudden, unexpected downshift caused the vehicle to lurch forward violently. the dealer's service rep said that this part did not usually fail, but that in the past month they had replaced more than usual. i have only had this vehicle for 7 months and it has already left me stranded. overall, my dealer and service rep were very polite and friendly. please let me know your expert opinion about this incident. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 01/01/2003 | 81000 | 1 | 07/15/1999 |
| 1999 plymouth voyager se purchased new in 99. 82000 miles @ 90% highway. transmission started slipping badly. repair cost $2000. contact at chrysler andrew miller no help.quote from local mechanic these are know for torque converters going bad. from the looks of the complaints on the net that is true. no transmission should have to be rebuilt this early. we have had all scheduled and reccomended transmission services performed per owners manuel. defective product without any help from manufaturer. also had to replace shocks and struts for $500 mrch 2002 with only 65k mile.defective. had struts replaced once before under warranty!! | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 07/22/2001 | 1 | ||
| Consumer stated the transmissions differential blew causing it to come right through the side of the transaxle case, this incident occured while driving on a local highway, there was an extremely loud noise that came from under the van as it shook forcefully, then there was an oil substance that covered the windshield, consumer is requesting reimbursement from the manufacturer stating this is a possible defect.*jb | |||
| 02/26/2001 | 0 | ||
| Differential came apart and knocked a whole in transfer case, causing car to stall and die at 70 mph. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| When placing vehicle from park to reverse or from park to drive vehicle can be placed out of gear without foot depressed on the brake pedal. consumer has contacted the dealer, dealer linked the problem to the driveshaft or an electrical problem. consumer had problems with the passenger side seat belt which had too much slack. please provide any further details. *ak | |||