Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES
2303400A12/15/2000233400616727Subject regarding outside mirror glass replacement. *tt03/08/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001
VISIBILITY - WINDSHIELD
23599812/11/1998603158Windnoise around fron door glass, especially at top of the b pillar. *ak11/17/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
02/23/200657000107/01/2003
 Dt*: the contact stated while driving 30mph, the airbag warning light illuminated without any prior warning. afterwards, the dash panel clock, radio, and heating defroster stopped working. the contact parked the vehicle and attempted to turn the engine off. the key would not release from the ignition and the engine continued running. after multiple attempts, the contact removed the battery cables from the battery and reattached them. the engine stopped running, but the clock and radio illuminated indicating normal function. although the key remained in the ignition, the vehicle was not seen by a dealer.
VISIBILITY - GLASS, SIDE/REAR
01/04/2000111/01/1999
 Rear glass shattered- no evidence of vandalism- vehicle was parked overnight. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
11/12/1998
 While driving in rain windshield whiper stopped working without any warning. had to pull vehicle over. consume rcouldn't see to drive.*ak
06/03/2001
 Consumer was traveling on the highway during a rain storm when front windshield wipers stopped working, resulting in poor driver's visibility. consumer has yet to contact dealer. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
08/20/20042
 While driving 30 mph in inclement weather windshield wipers failed. this caused poor visibility. however, consumer was able to maintain control of the vehicle, and pulled over. consumer will contact the dealer in the near future. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
09/01/2002
 The lights on the dashboard and the dome light and the windshield wiper comes on intermittenly and inoperable. the dealership has inspected the vehicle several time and the problem is still exist.