Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
04V480000DAIMLERCHRYSLER CORPORATIONfrom 03/01/1998 to 08/31/2000V (Vehicle)95534410/12/2004ODICHRYSLER GROUP LLC10/06/200410/12/2004
Defect SummaryOn certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Consequence SummaryThis condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
Corrective SummaryDealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. for those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. the recall began on october 12, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. d17.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
080110208/19/2002635678Concerns with the air bag warning indicator lamp on intermittently or constantly. *tt10/30/2002
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000
AIR BAGS - ON-OFF SWITCH ASSEMBLY
08379911/12/1999081798C6089800Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt02/25/2000

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
AIR BAGS - FRONTAL
EA04013CHRYSLER GROUP LLC06/04/200405/25/2005DRIVER AIR BAG CLOCKSPRING FAILURE04V480000
 The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to nhtsa, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the corrective action are described in daimlerchrysler's letter (see recall no. 04v-480).the agency believes that further expenditure of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists with respect to those vehicles covered only by the lifetime warranty.the agency will take further action if warranted by the circumstances.see page 2 for additional information.

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/15/2007500003
 Tl*- the contact called regarding the 2000 plymouth voyager. the contact stated that the vehicle was involved in a recall for the clock spring. after the recall repair was done the horn stopped working, and the vehicle did not have power when accelerating. the contact took the vehicle back to daimler chrysler ,where the recall work was done, and the dealer refused to diagnose the vehicle. the dealer stated they performed the required recall repairs. the contact took the vehicle to another diamler chrysler dealer and once she told them she had recall repairs done on the clock spring the dealer refused to work on the vehicle, and told the contact to take the vehicle back to the original dealer who performed the work. the failure mileage was approximately 50,000, the current mileage was 70000. *ak
02/26/2005160000104/19/2004
 While driving 60 mph frontal air bag on the passenger side inadvertently deployed. consumer sustained injuries, but was not transported to the local hospital. vehicle was not inspected at this time.*ak *tt the consumer received clockspring recall. it's unclear if the recall was received before or after the air bag deployed inadvertently. *nm
AIR BAGS - FRONTAL
11/08/2003340001
 Air bag light illuminated and the horn stopped operating. consumer contacted the dealer, who informed the consumer of a recall for the air bag clockspring, but the recall was not for that model year. *ak
1
 Consumer stated vehicle hit a guard rail and went into a revene and neither air bag deployed. please provide any additional infomation.*jb
04/21/2002110/25/2001
 While driving over 35 mph, vehicle accident occured. however, vehicle impacted a tree and air bags did not deploy. there were injuries. *ak *tt
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08/01/200413000302/10/2002
 Ea 01 007/air bag cloc spring: after adjusting the steering wheel, the horn and the cruise control became inoperative. dealer was not contacted.