Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| CHILD SEAT | |||
| 06/25/2011 | 103976 | ||
| Over the past 5 years - since the replacement my serpentine belt on my 2000 chrysler voyager has popped off 4 or 5 times. since our local dealer is no longer here i had to pay $93.21 today to have the belt put back. the mechanic check the belt and tensioner and found both in practically brand new condition and good working order. he could not find a reason why it would come off. each time it has come off was after a rain. in researching this problem online i found that it has happened a lot to many others also. my former dealer's mechanics also could not explain why this occurs. this is a dangerous situation that needs a quick and permanent solution since all the power controls such as steering are managed by this one belt. once out you no longer have any power assisted steering. | |||
| 05/15/2002 | 1 | ||
| Consumer states while buckling the child intergrated seat buckle, buckle came apart. consumer states the plastic broke and the back of buckle cracked and springs fell out. consumer feels if there is a car accident, child would not have been restrained. please provide any further information.*jb | |||
| CHILD SEAT - POSITIONING CLIP | |||
| 07/15/2002 | 2 | 07/01/2000 | |
| My four year old child can pull the shoulder harness clip apart without disengaging (squeezing) the clip compenents together. both harness clips on the 2 integrated child seats(front bench) can be pulled apart. both clips were replaced by dealership on 8/2/02, yet continue to be defective. dealership said it does it with other car seats that were tested on lot and did not feel it was a safety concern. alyssa deseris, child seat inspector from bucks county highway safety program inspected the seats and felt that this is a major defect and safety issue. she can be reached at (215) 491-9260. the service manager reported concern to chrysler representative, mike cantrell. i have not heard back from chrysler since i made my complaint with service manager on 8/15/02. i feel the harness clip is a cheap piece of plastic that will only get worse with wear and will easily come apart on its own. the harness clips on other non-integrated child seats are larger and do not disengage without squeezing clips together (ie. century and costco).*ak | |||