Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900801 | 11/02/2001 | 632197 | Subject regarding camshaft / bearing service. *tt | 07/11/2002 | |
| 180200 | 02/04/2000 | 609989 | Concerns with the pcv valve freezing under extremely cold conditions. *tt | 04/12/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 180300 | 06/02/2000 | 614163 | Subject regarding egr monitor diagnostic test difficult to complete or not ready at high altitudes (above 4000 feet). *tt | 09/29/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/25/2011 | 103976 | 5 | |
| Over the past 5 years - since the replacement my serpentine belt on my 2000 chrysler voyager has popped off 4 or 5 times. since our local dealer is no longer here i had to pay $93.21 today to have the belt put back. the mechanic checked the belt and tensioner and found both in practically brand new condition and good working order. he could not find a reason why it would come off. each time it has come off was after a rain. in researching this problem online i found that it has happened a lot to many others also. my former dealer's mechanics also could not explain why this occurs. this is a dangerous situation that needs a quick and permanent solution since all the power controls such as steering are managed by this one belt. once out you no longer have any power assisted steering. *tr updated 06/30/11 *bf updated 07/01/11 | |||
| 06/25/2011 | 103976 | 5 | |
| Over the past 5 years - since the replacement my serpentine belt on my 2000 chrysler voyager has popped off 4 or 5 times. since our local dealer is no longer here i had to pay $93.21 today to have the belt put back. the mechanic check the belt and tensioner and found both in practically brand new condition and good working order. he could not find a reason why it would come off. each time it has come off was after a rain. in researching this problem online i found that it has happened a lot to many others also. my former dealer's mechanics also could not explain why this occurs. this is a dangerous situation that needs a quick and permanent solution since all the power controls such as steering are managed by this one belt. once out you no longer have any power assisted steering. *tr updated 06/30/11 *bf | |||
| 06/25/2011 | 103976 | 5 | |
| Over the past 5 years - since the replacement my serpentine belt on my 2000 chrysler voyager has popped off 4 or 5 times. since our local dealer is no longer here i had to pay $93.21 today to have the belt put back. the mechanic check the belt and tensioner and found both in practically brand new condition and good working order. he could not find a reason why it would come off. each time it has come off was after a rain. in researching this problem online i found that it has happened a lot to many others also. my former dealer's mechanics also could not explain why this occurs. this is a dangerous situation that needs a quick and permanent solution since all the power controls such as steering are managed by this one belt. once out you no longer have any power assisted steering. *tr | |||
| 06/15/2003 | 75000 | ||
| Two failures; one @ 24000 miles. engine rebuilt. now, @ 75000 miles, it has again failed!! | |||
| 07/15/2003 | 39000 | ||
| We purchased the vehicle because it only had 21,486 at three years old and they called it certified. when the air conditioning went out they refused to even reimburse us part of it because we did not have the extended warranty. we have the powertrain a this point until 70,000 miles. we have had engine knocking, which our mechanic added an additive to and seemed to go away but now at the end of august seems to be returning. the tires were terrible at what seemed to us to be low mileage. we had sensors that went and caused the transmission to downwshift so our mechanic repaired. we have submitted that one bill to chrysler because it turns out it was a powertrain issue on that. we have not received reimbursement yet. when the brakes went metal to metal totally without warning on august 23 we began to wonder if our odometer had been turned back before we bought it but are now thinking it is just a very cheap,shoddy vechicle and we are so sorry we have bought it and wasted this much money on it. we went back to the dealer, suncoast chrysler plymouth when the air went out and they refused to do anything. we went back again to the general manager at the end of august trying to find a way to get out of this and get our money back or at the very least help with the extremely expensive brake repair and they said there is nothing they can do. the engine does not sound good now so we are expecting anything to happen next. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/23/2009 | 135000 | ||
| During a very heavy rain, i hit a big puddle which caused the serpentine belt to come off the pulleys. my mechanic said it is a common problem with this vehicle. the result is no power steering, no alternator to charge the battery and no water pump to cool the engine. i drove it until the temp gauge showed hot and then shut it down. no major damage resulted. mechanic put belt back on for $15.00. 135k miles on vehicle and is very dependable. *tr | |||
| 29171 | 6 | ||
| Problems with vehicle's battery, master cylinder, tensioner, air conditioner and serpentine belt.*mr the main problem was the air conditioner. all the expenses were very frustrating, especially with low mileage. in addition, consumer felt the extended warranty for 2001, 2002, and 2003 voyagers with air conditioner problems, should've been extended to 2000 voyagers. *ph *jb | |||
| 08/08/2001 | 01/28/2001 | ||
| Cam shaft sensor failed abruptly and all engine power steering and power brakes were lost. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| While driving 5 mph hit a bump in the road which caused engine to completely shutdown without warning. cause unknown. please give any further details.*ak | |||
| 04/19/2001 | 4 | ||
| Intermittently at highway speeds vehicle will slow down and lose power. dealer has attempted to repair vehicle several times.*ak consumer no longer wants vehicle. *slc | |||
| 12/01/2000 | |||
| Engine keeps stalling. consumer never knows when vehicle is going to start or not. contacted dealer, and the dealer has tried to fix problem but with no success. *ak | |||
| 12/01/2000 | |||
| Eingine stalls intermittently. contacted dealer, and the dealer has tried to remedy problem, but with no success.*ak | |||
| 03/16/2000 | 4 | ||
| While drving about any speed vehicle would stall. it happened four times, and twice vehicle was taken to dealer. *ak | |||
| 09/10/1999 | 3 | ||
| Consumer was traveling at 40mph and vehicle just cut off on the freeway carpool lane, car drifted over to the emergency lane, and was towed to the dealer. they covered the cost of towing and repairs. since then, it has occurred 3 other times. dealer has no clue to cause of prolblem. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 05/17/2003 | 10 | 11/11/2000 | |
| Serpentine belt comes off while driving in or after a rain or after snow melts, wet road conditions. this belt controls the power steering and is almost impossible to steer, except straight. the females in my family can not control this vehicle. *tr | |||
| 04/07/2003 | 39876 | 4 | 02/18/2000 |
| Tl*the contact owns a 2000 plymouth voyager. when the roads were wet and the contract drove through standing water the serpentine belt would slip off the vehicle. the failure mileage was 39876. the vehicle was towed to a dealer four times, and the dealer replaced the belt. however, he could not diagnose the cause. the current mileage was 78904. *ak | |||
| 07/02/2006 | 72000 | 1 | 12/18/1999 |
| Failure of idler pulley on motor causing major repairs, destroying new timing belt,tensioner pulley damage to transmission, spark plugs and other damage and a $500 towing bill across state. van is still in shop after 2 weeks and mechanic says new part looks different as if old design was bad and changed and to contact area rep. and file complaints. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 06/21/2002 | 38000 | ||
| While driving, consumer smelt an odor coming from the air vents. the dealership indicated the cause of the odor,was as a result of the catalytic converter burning out. the dealership replaced the part, but now there was a metal to metal odor, coming from the inside and outside of the vehicle. the dealership indicated that due to the catalytic converter burning out, it caused the exhaust manifold to have a crack in it. please provide more details. ts | |||