Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| EQUIPMENT - OTHER - LABELS | |||||
| 847 | 10/01/1999 | 610026 | Subject regarding canadian vehicle emission control information (veci) label inadvertently installed on about 300 federal emission control vehicles. *tt | 04/14/2000 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 856 | 03/01/2000 | 610643 | Subject regarding the owner's manual contains a statement that was included inadvertently. this statement indicates that the mentioned vehicles are equipped with a brake / transmission interlock. this is incorrect. the vehicle is | 05/09/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 12/22/2003 | 1 | 09/18/1999 | |
| My van (plymouth voyager 2000) stalled in the middle of an intersection. i was unable to start it and had to be towed in to an auto center. after a review, i was told that the tensioner unit that housed the timing belt broke into pieces. the shop called the dealership and was informed that they knew of the defect and has already constructed a replacement unit for the van. when asked if there was a recall on the defective part, they were told no. my husband called two dealerships and was told the same by both. as of yet, there is no recall on the defective part. i would have to pay for the replacement part. the total cost of the work done was $836.77. i do not understand why i have to pay for a part that is known by the manufacturer to be defective.*ak | |||
| EQUIPMENT - ELECTRICAL | |||
| 07/15/2003 | 39000 | ||
| We purchased the vehicle because it only had 21,486 at three years old and they called it certified. when the air conditioning went out they refused to even reimburse us part of it because we did not have the extended warranty. we have the powertrain a this point until 70,000 miles. we have had engine knocking, which our mechanic added an additive to and seemed to go away but now at the end of august seems to be returning. the tires were terrible at what seemed to us to be low mileage. we had sensors that went and caused the transmission to downwshift so our mechanic repaired. we have submitted that one bill to chrysler because it turns out it was a powertrain issue on that. we have not received reimbursement yet. when the brakes went metal to metal totally without warning on august 23 we began to wonder if our odometer had been turned back before we bought it but are now thinking it is just a very cheap,shoddy vechicle and we are so sorry we have bought it and wasted this much money on it. we went back to the dealer, suncoast chrysler plymouth when the air went out and they refused to do anything. we went back again to the general manager at the end of august trying to find a way to get out of this and get our money back or at the very least help with the extremely expensive brake repair and they said there is nothing they can do. the engine does not sound good now so we are expecting anything to happen next. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 08/01/2004 | 39000 | 2 | 11/01/2000 |
| 2000 plymouth voyager se started emitting a horrible, horrible odor from ac/heating vents. *bf the a/c was not cooling properly. the consumer was informed that the evaporator was leaking. *sc | |||
| 57000 | 2 | ||
| A noise was heard within the engine compartment. the noise was caused by the air conditioner compressor clutch and coil burning out. air conditioner compressor assembly was replaced, but the problem recurred.*ak | |||
| 29171 | 6 | ||
| Problems with vehicle's battery, master cylinder, tensioner, air conditioner and serpentine belt.*mr the main problem was the air conditioner. all the expenses were very frustrating, especially with low mileage. in addition, consumer felt the extended warranty for 2001, 2002, and 2003 voyagers with air conditioner problems, should've been extended to 2000 voyagers. *ph *jb | |||
| 1 | |||
| The air-conditioning switch did not function properly. when engaged, switch cut on and off by itself. *tt | |||
| EQUIPMENT - OTHER - LABELS | |||
| 09/01/2000 | |||
| Left rear automatic sliding door. the pressure you have to use is incredible to stop it. i have a 4 and 7 year old . if one of them happened to be in the way when the door was closing it would crush them. i myself as a 160 lb adult ,have to push with both my hands and force to get it to retract.*ak | |||