Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES
2303400A12/15/2000233400616727Subject regarding outside mirror glass replacement. *tt03/08/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
09/13/20041
 Driver's side and passenger's side electrical windows rolled up and down on their own. consumer smelled smoke from the vent area. drove vehicle to dealer for inspection, and mechanic determined that the main steering column for the windows needed to be replaced. *ak
610001
 Front passenger side window glass slid down into the door. this was caused by a failure in the electric window motor. the part could not be replaced due to a 1800 part back order, per dealership.*ak
VISIBILITY - WINDSHIELD
 When looking out on either side of the windshield there is distortion. the windshield has been replaced twice. distortion is still a problem. please provide any further information. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
04/01/2000
 There is electrical problems that cause windshield wipers go out from time to time, and some problems with instrument panel.*ak