Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/09/2013134000
 Driving 1995 pontiac bonneville, passenger side airbag deployed without crash, violent explosion, dash came apart, breaking and bowing out passenger side of windshield. pregnant passenger was injured by air bag.
03/25/20091910001
 Driver side air bag deployed when car was started, not even in gear, a minute or so later the passenger bag deployed shattering the windshield. i contacted gm to find out why. gm had me at my expense tow the car to a dealership to have their inspector investigate. the investigation showed that water had damaged the wiring in the module that controls the air bags. gm concluded that it was a manufacture defect and offered to assist by repurchasing my vehicle at aprox 1/3 its currant market value! they refuse to give me any of the paperwork and i am very angry!!! my car is a complete loss. *tr
03/02/20091
 My neighbor and i were driving along.................when suddenly without warning, the air bags were deployed from driver and passenger side of my pontiac bonneville sedan.........front windshield damaged due to air bag being deployed. must be replaced. no injuries.........we are sore from this incident............however, i feel that general motors must know something about this situation. *tr
06/14/2006153000101/31/2006
 Air bag deployed at 25 - 30 mph without any cause. no accident at all. shattered my whole windshield and blew apart my dashboard. my daughter was in the passenger seat at the time and she was very upset. *nm
04/22/200682000106/01/2005
 Airbag deployed while driving. light came on and about 30 seconds later passenger bag went off and blew out the windshield. the insurance company fixed the window but are claiming that this is a mechanical defect and is not covered unless a rider is present on the policy. i feel this is a disclosure violation as i would have had that rider in tact. this vehicle still needs airbags and systems repaired. the driver side has been disconnected to allow for the vehicle to be driven as the insurance company has halted the rental car and are dragging there feet getting an agent to the house to look at the vehicle. *jb
04/22/20051
 1995 pontiac bonneville air bag deployed. *ts the driver's air bag deployed inadvertently shattering the windshield and part of the molding over the dash. there was no impact. *nm
01/04/2006160000109/10/2004
 The air bag light came on and the passenger side air bag spontaneously came out while i was driving. this is a very serious situation, in which i could have been hurt, or caused to be in an accident. *nm
04/21/2003124600111/16/1999
 The driver side airbag went off in my 1995 bonneville while driving down the road at about 60 mph. gm said they would replace the airbag.but they will not warranty the new bag. there seems to be a problem with these cars taking on water somwhere which then gets to the airbag sensor under the passenger seat.this causes the sensor to get corroded and become faulty. i'd like to know what my options are for dealing with gm on this matter. *ak
01/17/2004141000107/24/2003
 Driver's side airbag suddenly deployed without warning while driving down interstate. *la
01/05/2004130000101/20/2001
 My 1995 pontiac passenger side air bag deployed while my car was parked, with no impact! it caused extensive damage and when gm was contacted about the issue there reply was to bad, its your problem, the car is more than 5 years old. if there had been a passenger there would have definitely been serious injury! *cb
01/26/1998102/01/1995
 Brakes failed resulting in a vehicle collision, violent deployment of air bag, exploding into windshield with no protection to consumer. 532918 dup of 533261; posted on 09-07-1999. *ak
01/26/1998109/19/1994
 Brakes failed, causing accident.
01/26/1998109/19/1994
 Violent deployment of air bags during collision causing extensive damage to vehicle.
04/05/19955
 False deployment of driver's/passenger's air bag, also passenger's air bag deployment was violent. *skd
AIR BAGS - FRONTAL
03/19/2008133060107/23/2007
 Tl*the contact owns a 1995 pontiac bonneville. while driving 65 mph with the cruise control activated, the front driver side air bag deployed. the contact lost control of the vehicle momentarily, but was able to regain control. the contact injured her left hand. the failure was reported to the manufacturer and they stated that she would receive a call back from gmc within 48 hours. the vehicle will be taken to the dealer for a diagnosis. the current and failure mileages were 133,060.
08/28/2006106000110/05/2005
 My air bags deployed for no reason. i was stopped at the end of my driveway and all of the sudden the air bags exploded in my face. the windshield on the passenger side was shattered. my face got scratched and my hand got scratched. it scared the daylights out of me and there was no reason at all that they went off. *jb
05/03/200610700112/08/2002
 Was driving down the road at 35 miles an hour, passenger side airbag spontaneously deployed, shattering the front windshield and tore up the dash board. drivers side did not go off. brought vehicle to a gm dealership to get an estimate for repair. said they would look at it and wait to hear from gm in regards to coverage etc. in the meantime the dealership left the car out in the rain for a week causing water damage to the interior of the car. after many attempts to resolve with gm customer service, they replied a week later refusing to cover any costs in repair. had to pay for a rental car for two weeks because dealership refused to provide one during interim. now not only the cost of the windshield, dash and airbag to be covered, there is water damage to car, as well as possible electrical problem due to the water getting inside the dash board. so far everyone i have contacted have refused to do anything, because the warranty has run out. i do see that there have been two other complaints just on your website of the same problem year and make. with the same results. *nm
02/13/20052000001
 Upon starting the vehicle after being parked overnight passenger's front air bag deployed. the air bag shattered passenger's window. dealership was notified, but did not resolve the problem. *ak
04/04/20051600001
 While driving at 35 mph passenger's air bag inadvertently deployed. injuries were sustained because the seat was not occupied at the time of the failure. dealership will be notified. *ak
03/11/20041
 While vehicle was parked on the street both air bags deployed. *ak
02/20/200494663108/01/1996
 Both front air bags deployed while vehicle was parked. the passenger's side air bag broke the dashboard and the windshield. dealer notified. *ak *nm
01/03/20041300001
 While vehicle was parked at a curb passenger's side air bag deployed without warning. the force exploded the front windshield, and ripped the dashboard on that side. ten minutes earlier a child was sitting in that particular seat. *ak
12/02/2003160001
 While driving 35 mph, the front passenger air bag inadvertently deployed, causing smoke to come from the air bag and shattered the front windshield and damaged the dash. the consumer managed to pull over to air the vehicle out and then continued to their destination. the dealership has been notified and the problem was not resolved. *ph the dealer would not cover the repair cost due to the vehicle being out of warranty. the service tech's could not check the driver's side without installing a passenger side airbag. *sc *jb
04/05/2001
 Consumer was traveling at approximately 35 mph when passenger's air bag deployed for no reason. there was no crash as a result from this, and dealership has not examined vehicle yet. please provide any additional information/attachments/photographs.*ak
02/08/2000
 While driving airbags deployed unexpectedly before the crash. also, passenger's airbag cover flew off, hitting the windshield. please provide further information. *ak
01/09/1999
 While driving 35-40 mph, frontal impact occurred, and neither air bag deployed. vehicle totalled. dealer not aware of the problem. contacted gm - no results. *ak
10/18/1996
 Failure on the passenger side air bag, consumer was involved in a head-on collision and the passenger's side air bag deployed, also pieces from the instrument panel material /padding came off the dash. *ak
07/21/1995
 The car was in park and the car rolled across the highway and hit several signs and the airbag did not deploy. please describe. tt
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
01/01/20055000010007/01/2000
 1) defective primer causing white exterior paint to peel on the whole surface of car 2) leak in wield around windshield and rear window causing electrical shorts in power door locks and also airbag module under driver and front passenger seat. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
05/26/2007101/01/2000
 Windshield and rear window seals leaking in 1995 bonneville corroding airbag sensor module connections, resulting in airbag deployment without accident.*ak
AIR BAGS - SIDE/WINDOW
05/15/2005107000112/01/2002
 Dt*: the contact stated while driving 35 mph the passenger side air bag deployed. the contact did not hit anything in the road. the seat belts were in use. there were no lights illuminated on the dash prior to the incident. the dealership has been informed. *ak
04/02/20051850001
 While driving 40 mph passenger's side air bag deployed inadvertently. as a result, windshield shattered. ten minutes later, driver's side air bag deployed, hitting the driver in the face. *ak
12/24/20041480001
 While driving 65 mph passenger's side air bag deployed inadvertently. dealer was notified. *ak