Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 04/15/2002 | 82449 | ||
| The transmission failed at ~76,000 miles. replaced at gm dealer with a remanufactured gm unit. 06/23/2001. brake failure - warning light at 81,728 miles. replaced master cylinder and rear wheel cylinders. antilock brakes have always behaved strangely at times but have never failed to stop the car in a reasonable distance. 09/22/2001. engine failure at 82,449 miles. replacement engine installed at independent repair shop for $1400.00. . repair leaking genuine gm replacement transmission. side cover leaks severely, dealer advises out of warranty period and repair cost of $300+ for side pan gasket. problem solved at local transmission shop (mr. transmission) for $92.95. in addition the following no longer function or function improperly: fuel gauge does not work, refill based on mileage driven. also the fuel pump whines very noticeably, can be heard plainly in the vehicle over the radio. cost for repair of both at dealer: $600+ depending on parts required. steering wheel controls for the radio do not function. automatic headlight control will not turn headlights off after turning them on. result - battery replacement. now leave the control in the off position. spring loaded center console door latch failed causing console door to remain open. replaced console door and two vents that had broken for $124.66. console door latch failed approximately one year later (same failure). removed door spring so door now stays closed. drivers side door lock jams when using key fob, have to use passenger side door. no longer use key fob, door unlocks properly when using the key. within the past year the paint has began to peel on the top of the rear quarter panels and roof. i had a flat tire and went to retrieve the jack, which is located in the passenger side of the trunk. the jack is stored in a plastic case that is bolted to a bracket. only one weld was made during manufacture allowing the bracket to break loose. the jack case now just lies in trunk. | |||
| 12/15/2002 | 63000 | ||
| The problem with my car is the paint. i own a white 1995 pontiac bonneville, which i bought new on nov23,1994. i've taken the car back to the dealership where purchased and was told that there was a defect in the undercoating process and that my car was going through the process known as delamination of the paint or better known as peeling of the paint. the body shop manager said that my car was in excellent shape and was a car that was well taken care of. i've written to the pontiac customer assistance center and received a reply back from a michael goonan. spoke to a rep. at the pontiac customer assistance center and was given a service request number: 1-41426281. i even wrote (and sent pictures) a letter to john f smith jr. chairman/ceo and received a phone call on nov.27 from andrew drucks who says he is an executive assistant from gm in detroit. all three (3) people told me the same response: sorry. your warranty is up and that there is nothing that they can do for me...that the car is almost 8 years old and has 63,000 plus miles on it. they claim that the warranty is up for paint and that i would have to foot the bill to correct the problem. my question is: why should i have to pay for repairs when gm knew about this problem years ago? how was i to foresee when the paint was going to start to peel. no one could have predicted when this was going to happen. the paint is peeling on the roof of my car and has visible signs that it will happen on the hood,trunk, and spoiler. these are the common areas for this to happen. paint does not just peel the way this paint is peeling. this car is well maintained. general motors should stand behind their products no matter how long it takes before the paint starts to peel!!!!! thank you joseph todaro, 169 keegans lane, staten island n.y. 10308 (718) 966-7685, conjo51@aol.com | |||
| 1 | 06/01/2000 | ||
| While driving 35mph vehicle started to vibrate when gas pedal was pressed. engine light would come on & then vehicle stalled out. coasted to side of road. contacted dealership. had vehicle towed. mechanic could not resolve problem. restarted vehicle & then cut off again. took to different dealer for repairs. stalling out or cutting off problem still exists. been at dealership over a month. *ak | |||
| 01/23/2000 | 6 | 04/01/1999 | |
| No summary | |||
| 12/26/1999 | 35 | 10/01/1995 | |
| Two dealers, & two independent cannot find problem- it is intermittent every 100 miles or so. i have contacted pontiac cust asst four times and ceo of gm - no response. | |||
| 09/01/1999 | 01/01/1998 | ||
| The body control module that works the door locks and windows. the clutch on the air conditioner. replaced that then the compressor went out. the radio quit . its had a roar in the rear end ever since we got it. they cannot find the problem. the gauges for heat , speed, rpms,oil, etc. go back and forth when you start the engine then when they stop they don't read correctly. speed doesn't read right. master cyclinder went out 2 times. | |||
| 03/01/1995 | |||
| While traveling intermittently check engine light would flash right after engine would stall. after stalling the vehicle cannot always start up immediately. the cause of the problem has not been found and still exists. *ak *ml | |||
| Vehicle experiences excessive current leakage due to a damaged mounting capacitor. manufacturer has been notified. *ak | |||
| 04/02/1999 | 1 | 04/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/1997 | |||
| The paint is in excellent condition except for the right rear wheel well which is very unusual! unfortunately, no one has been willing to assist me with my problem. | |||
| 10/18/1996 | |||
| Failure on the passenger side air bag, consumer was involved in a head-on collision and the passenger's side air bag deployed, also pieces from the instrument panel material /padding came off the dash. *ak | |||