Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 07/04/2004 | 1 | ||
| When turning the steering wheel towards the left, the steering wheel would lock-up, causing the consumer to lose control of the vehicle. the owner took the vehicle to the dealership to be inspected. please provide any further details. *la | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 06/15/2000 | 1 | ||
| Bolts that hold power steering gear box broke, causing gear box to fall into the compartment. when this happened, vehicle lost brakes, steering, and other power units. dealer has been contacted, and repaired vehicle under waranty. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/07/2003 | 1 | ||
| Nar 1/29/2003. the vehicle was delivered to the consumer with a bent water pump and a bent wheel. the alternator, power steering pump, transmission and egr valve were replaced. *jb | |||
| 11/12/2000 | 1 | 04/01/1999 | |
| Power steering pump mounting bolts broke while pulling into garage. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 180000 | 1 | ||
| When making a left turn power steering went out. also, this occurred when vehicle was driven at low speeds. this vehicle experienced the same defects as the pontiac, grand prix which was recalled for the same problem.*ak | |||
| 08/05/2003 | 39000 | 7 | 09/12/1997 |
| Consumer stated while driving vehicle at 25 mph suddenly all electrical components died. no brakes/ no power steering. took vehicle to dealer, dealer popped hood, and noticed battery acid all over the engine compartment, and battery cables were loose. dealer replaced cables, and put jelly around them. five days later, cables were loose again. cause unknown. the cable has loosen again and vehicle stalled and lost all power. consumer was left stranded. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/21/2000 | 1 | 09/01/1997 | |
| Car has had hesitation when in a slight strain at 45 to 55 mph for about 2 mo. it would do it sometimes and not others. finally it stared doing it and the engine locked up. i called customer service and got a local factory person to look at it and call me today. he said the motor was locked up and they o o o. *ak | |||
| STEERING - RACK AND PINION | |||
| 07/05/2006 | 126000 | 1 | 09/28/2001 |
| Heard a popping noise, then lost power steering when turning left. right turns work fine, but no power steering to the left. *jb | |||
| 04/27/2006 | 130000 | 1 | 08/14/2001 |
| Rack and pinion steering failed while driving, would not allow a left turn. right turning can be accomplished with one finger, however left turns require tremendous strength. recall issued for grand prix and similar 97 pontiac's, but not the bonneville. *nm | |||
| 06/15/2004 | 100000 | 1 | 12/01/2001 |
| While making a left hand turn vehicle lost power steering. consumer had to use force to turn steering wheel. dealership was notified, but did not resolve the problem. *ak the consumer notified the manufacturer who stated that there was no recall on the vehicle but there were recalls on other models with the same rack and pinion. the consumer was told that his vehicle was not produced at the plant of the recalled cars. *nm | |||
| 10/19/2002 | 69845 | ||
| 1997 pontiac bonneville rack& pinion steering the power steering suddenly failed when turning to the left only. turning right was still functioning with power assist. the problem increased over a short period of time to where the car wouldn't turn left at all (even manually). complaint was made to dealership as well as manufacturer with absolutlely no resolution. | |||
| 06/23/2002 | 1 | 01/01/2097 | |
| While turning left in parking lot, my wife heard a pop/thump noise and then could not continue left turn. steering wheel would turn right with power assist but very difficult to turn steering wheel left. vehicle towed to dealer who reported power steering rack broke inside. dealer replaced rack and pinion assembly.*ak | |||
| 11/09/2001 | 1 | ||
| While leaving a parking lot vehicle fails to turn to left. vehicle can turn to right, but steering wheel is very hard. owner believes that failure was due to rack and pinion. *ak *yd | |||