Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060235010 | 05/01/2006 | 10020814 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during maneuver and/or steering wheel rotation. (replace intermediate shaft). *kb | 01/22/2007 | |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 0804 | 08/01/2004 | 10014410 | Steering clunk noise. *nm | 05/02/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 040235004A | 06/01/2004 | 040235004 | 10012177 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. this bulletin replaces 04-02-35-004. *eh | 02/16/2005 |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 030104 | 03/01/2004 | 10007370 | Clunk noise coming from the front of the vehicle during turning maneuvers. *tt | 06/16/2004 | |
| 01853 | 01/01/2004 | 01853A | 10006596 | Steering clunk noise. *mr *tt | 05/06/2004 |
| 010235009A | 08/01/2003 | 0010235009 | 10004353 | Steering column to instrument panel fastener removal. *tt | 12/03/2003 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 990232007 | 09/01/1999 | 733208 | 608376 | This bulletin addresses concerns of steering vibration / shudder / moan during parking maneuvers on dry pavement. *tt | 11/24/1999 |
| STEERING - COLUMN | |||||
| 3010 | 01/01/2004 | 10008856 | Steering clunk noise. *mj | 08/24/2004 | |
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| 020235002A | 06/01/2002 | 020235002 | 634927 | This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt | 10/10/2002 |
| 020235002B | 08/01/2002 | 020235002A | 634911 | This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt | 10/10/2002 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 200601 | 06/20/2001 | 623713 | Some customers may comment on low power steering fluid levels or noise coming from the power steering pump on higher mileage vehicles. *tt | 10/29/2001 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/19/2010 | 90000 | 1 | |
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. *tr | |||
| 03/19/2010 | 90000 | 1 | |
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. *tr | |||
| 03/19/2010 | 90000 | 1 | |
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. *tr | |||
| 03/19/2010 | 90000 | 1 | |
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. *tr | |||
| 03/19/2010 | 90000 | 1 | |
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. *tr | |||
| 03/19/2010 | 90000 | 1 | |
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. *tr | |||
| 03/19/2010 | 90000 | ||
| When the vehicle is accelerating there is a substantial amount of shaking in the front end. it gets very bad between 50-60 mph. i have had all the tires replaced because i thought it was the alignment, and i have brought the car to at least 3 different shops and all 3 have no idea what is causing the shaking. i have replaced the front rods, the front hub assemblies, the shocks and the tires all in an attempt to fix the issue. because of the shaking it constantly destroys my front hub assemblies which i have had to replace 2 times in the past 2 years. it also makes it extremely unsafe to drive as one of the shops told me that the front assemblies were so destroyed from the shaking that i am extremely lucky that the tires did not fold under the vehicle and cause a major accident. i have tried for 3 years to fix this issue and no one has a remedy. i have also read on consumer review that many other people have experienced the same issue with their bonneville in the same year (2000) and again, no shops have been able to find the reason behind the shaking. i do not think that this vehicle should be allowed to have been manufactured with this issue and i do not understand why there is no recall in place to fix this life threatening defect. | |||
| 09/20/2007 | 134000 | 1 | 08/02/2007 |
| Intermediate steering shaft going bad making the car front end shimmy between 65-70 mph. i have replaced the tires making sure the tires were balanced twice. and of all the threads i have been reading the problem is in this shaft. *tr | |||
| 11/13/2006 | 130000 | 7 | |
| Dt*: the contact stated when the engine was running and the steering wheel was turned in either direction, there was a hollow pounding sound. also, the sound occurred when the vehicle was stopped or traveling faster than 5 mph. the vehicle was taken to a service dealer where the intermediate steering shaft was replaced. six months later, the part failed again. the problem continued and required replacement more than 7 times. the manufacturer was notified. updated 3/25/08 *cn | |||
| 10/17/2006 | 105000 | 15 | 10/18/2004 |
| Trunk area leaks and water builds up in the spare tire storage. clanking noise in steering column while turning either direction during colder weather. front drivers seat heater worked then quit for no reason, push button on & light comes on but doesn't stay on. wipers while in intermittent will stop during a sweep across windshield, when turned on or off also turns on/off the dash lights at the same time, and while in intermittent if blinker is used the wiper will stop during a sweep across windshield. *nm | |||
| 09/03/2002 | 12943 | 4 | 10/27/2000 |
| Intermediate steering shaft has been replaced twice and lubricated twice in the last four years. continues to clunk when turning the car. general motors was contacted and admitted there is a problem with the steering and said they are working on a fix. right now the fix is only temporary and can be costly. *jb | |||
| 09/22/2005 | 1 | 04/01/2005 | |
| I have a 2000 pontiac bonniville and when the wheel is turned to the left there is a clunking or grinding noise. this only happens when the wheel is turned left. *jb | |||
| 12/06/2004 | 70000 | 1 | 04/01/2003 |
| Clunking noise when steering(intermediate steering shaft). *ak | |||
| 01/01/2005 | 2 | ||
| The consumer heard a clunking noise in the steering wheel when turning, stopping and applying the brake. *nm *sc *jb | |||
| 09/13/2004 | 1 | 09/19/2001 | |
| I feel the right steering wheel control arm is too close to the steering wheel, on my 2000 bonneville. it is closer and longer that the turn signal arm on the left. i reported to pontiac that any time i rapidly steer to avoid an accident, i hit this arm before the wheel. this slows my response and starts the windshield wipers. i find this is very bad at such a time, hitting the arm slows my response and the distraction from the wipers just adds to the problem. i suggest the arm be shortened about 3/4 inch, withdrawing it from the immediate area of the steering wheel. i had a minor accident a couple weeks ago, and i hit the arm. i can't say i would have avoided the accident without hitting the arm. but i distinctly feel, hitting it slow my ability to avoid the accident, and yes, my windshield wipers were going when the car stopped. i have reported this to pontiac, but each year since, the arm is the same. do you have statistics of how many times windshield wipers were engaged after an accident? has anyone ever tested if there is a correlation of improperly placed control arms or devices, causing or making accidents more severe? i can't believe, i'm the only one who's noticed this safety flaw, and i don't know about other vehicles. but, i hit that dang wiper arm every time it's too close for comfort. and it's the worse time to hit it. if you'd like to test my driving abilities, i suspect you'd find my skills above average at the least. and if i hit it, i doubt i'm alone.*ak | |||
| 06/02/2003 | 30000 | 1 | |
| Incident date is an estimate. i had a clunking sound in my steering and took it to the dealer to investigate. they told me it was a known problem and the noise was because of the collapsible steering column, the two pieces are clunking together. made that was in case of a crash. they said that they could take it apart, grease it and that it might not make any difference and that i would have to pay to have it done. i told them that because they told me it was simply the two pieces clunking together and that it would not hurt anything i did not get the lubrication. now 8-30-2004 my steering howls sometimes. i had my brother-in-law check the power steering fluid and it was low. he is a mechanic of over 25 years and states that power steering fluid does not evaporate and must be leaking and most likely indicate a greater problem. there are no visible leaks on the ground. i read the others complaints on this site and the steering seems to be a common problem. my hope in writing is that pontiac will step up and take care of the problem before someone gets injured.*ak | |||
| 12/12/2001 | 19539 | 1 | 08/30/2000 |
| Complained to pontiac dealership on 3 separate occasions that steering is binding while turning. complaints were at 19,539, 29,736 and 43,686 miles. at 19,539 miles, dealership found bulletin # 99-02-32-007a and removed/replaced power steering hydraulic return outlet and pressure inlet hose. at 29,736 mile, steering shaft was lubricated. at 43,686 miles steering shaft removed and lubricated. at 50,000 the binding is happening again. i will be taking to the shop again this week. it seems the dealership/manufacturer is doing nickle & dime fixes under warranty, and not fixing the real problem. i'm concerned there's a real safety issue. *ak | |||
| 05/28/2003 | 63460 | 1 | 02/01/2000 |
| The vehicles steering was defective which caused noise. the consumer had to pay for the repairs although the manufacturer was aware of the defect. *mr *cb *nlm | |||
| 03/01/2003 | 37000 | 2 | 04/25/2000 |
| Steering makes pops and grinding noises when turning. this is the second occurrence. first time at 37,000 miles i was told the steering shaft was bad. it was replaced, but i had to pay some labor. the problem is worse when the weather is cold. *jb | |||
| 02/01/2003 | 50000 | 1 | 07/03/2000 |
| Steering column noise. *jb | |||
| 1 | 09/22/2000 | ||
| Steering wheel would vibrate with possible cause of a broken tie rod. the dealership did replace some hoses and also stated to the consumer that the driveshaft needs replacement. mr | |||
| 3 | |||
| The brake rotors were replaced three times for excessive warping which caused vibrations and a soft brake pedal. each time the pads were replaced the rotors had to be replaced. the engine belt cracked once and was glazed once, both failures caused noise. the steering wheel makes noise when turning, the dealer replaced the steering shaft. the right rear brake light bulb was blown. *mr *nlm | |||
| 02/09/2001 | 6 | 10/01/2000 | |
| There is a grinding in the steering assembly. the tie rods were removed and the rack was adjusted, but this is a reoccuring problem. the power steering hose was replaced. also the power steering pump failed. consumer would like reimbursement or replacement. *scc | |||
| 06/16/2000 | 3 | 06/10/2000 | |
| Upon purchasing vehicle in the year of 2000 rack and pinion has been replaced three times. coolant leaks, also starter and fuel pump have been replaced. *ak transmission was leaking fluid due to torque converter seal failure. consumer states vehicle has a noise coming from steering column on turns. transmission does not shift correctly due to shift solenoid failure. vehicle makes a popping noise from front end due to steering gear failure. *yh | |||
| 01/01/2002 | 09/01/2000 | ||
| The steering mechanism started to make a very loud popping and growling noise while turning left approximately 4 days ago. i immediately took it to the dealer who informed me that this was a known problem and they would order a kit consisting of a plug and a tube of special grease to repair it. this caused me great concern because i am not sure this is a safe repair and could just prolong the life of a component before it fails. i viewed this as a potential safety issue. i contacted pontiac via e-mail and phone with out a reply from e-mail and a reply via phone that was unsatisfactory. i reviewed the cuatomer complaints on your web site and find that this problem has caused failures of the steering assembly. my question is why have they not issued a recall for a known problem and how can additional grease solve a problem that sounds like it is in the rack and pinion or steering assembly. i do not want to sound sarcastic, but i hope they are not waiting for injuries and fatalities to fix this problem. i want to be sure they know what is wrong and that a tube of grease is the proper fix. i also do not want a failure of the steering mechanicism while traveling at speed. what should i do.*ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 08/16/2006 | 48600 | 12 | 10/23/2000 |
| Dt*: the contact stated while driving and turning the steering wheel to either side, there was a loud clunking noise coming from the steering column. the vehicle was taken to a service dealer, where the shaft was greased. after the repair, the problems continued. updated 9/15/2006 - the noise could also be heard when the vehicle was in park idling. *nm | |||
| 08/01/2004 | 49100 | 2 | 05/10/2000 |
| Equipment failure of steering part called intermediate steering shaft.*ak | |||
| 04/07/2004 | 24000 | 4 | 10/14/2000 |
| I have a 2000 bonnevile which i bought new, and have had problems with popping in the steering wheel. i have taken it back several times with this complaint and all they ever do is put lubrication in the intermediate shaft. the mechanic where i get my oil changed says that the intermediate shaft is leaking lubrication and needs replacing. the last time i took my car back to the dealership here in franklin, tn back in the spring of this year, they told me there was nothing else they could do to make the popping go away and that i would just have to live with it since it was not a safety hazard. they would not continue lubricating the intermediate shaft without charging for this service. i was just wondering if there is anything else i can do to get this problem fixed without a service charge since i have had this problem all along. thanks for any help you can give me regarding this problem. johnny donegan. *ak | |||
| 10/03/2001 | 2 | 10/01/2000 | |
| We have had numerous other problems with this car, including radio, foglamps, passenger window, rear seat belt latches,door rattles,stitching in leather seats coming apart,automatic temperature control,alignment,tires that cannot be balanced,steering sector bearing, tie rod end defective & rough braking. dealer has fixed all problems, but the warranty is about to expire and now a rear seat belt latch has quit working. i have a national gm claim no. which was obtained back in january 2002, c06145322. i have asked for an extension of the warranty due to all the problems encurred on this vehicle, but that has been denied. i would have to purchase an extended warranty for over $2,000. we should not have had so many problems with a brand new vehicle. please respond either by email or letter. larry neubauer | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/05/2004 | 65000 | 7 | 05/20/2001 |
| Since i owned the car i have had these things fixed: 1 window regulator, 1 power steering pump replaced, power steering work (after the power steering pump was replaced) hood repainted and ignition switch replaced. now i need to have 2 window regulators replaced at $400 a piece. i'm having some load humming noise when using brakes but i had the brakes replaced and it did not fix the problem. the trunk leaks so i can not use it because everything gets wet. *ak | |||
| 09/23/2003 | 62000 | 07/12/2003 | |
| Power steering pump | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 4 | 09/01/2000 | ||
| The service stability system light comes on continuosly, the brakes and steering have locked up while i am driving on two occasions because of the stability system, i have had to have 3 front end alignments and the brakes replaced twice. i have taken the car into bassett pontiac in muncie, in. and in new castle in.. they tell me the problem is fixed and two to three weeks later the same problem is happening. | |||
| 1 | 10/20/2000 | ||
| While making a sharp turn, it was difficult to navigate steering wheel. this caused consumer to take a wider turn than normal, causing consumer to run off the road. vehicle was serviced, and technician noticed that power steering needed to be replaced. consumer added power steering fluid after starting the car to see if there was a leak, the fluid streamed out and was thrown around the power steering pump, emptying almost immediately. *ak *jg | |||
| STEERING - LINKAGES | |||
| 12/06/2004 | 70000 | 1 | 04/01/2003 |
| Clunking noise when steering(intermediate steering shaft). *ak | |||
| 03/13/2003 | 70000 | 10/16/2000 | |
| While driving slow and turning left i heard a clank sound coming from the left front area of the car. i was told that pontiac had a tech service which indicated a steering linkage part needed to be taken apart and oiled and put back. gm also has a kit that was installed. *nlm | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 10/03/2001 | 2 | 10/01/2000 | |
| We have had numerous other problems with this car, including radio, foglamps, passenger window, rear seat belt latches,door rattles,stitching in leather seats coming apart,automatic temperature control,alignment,tires that cannot be balanced,steering sector bearing, tie rod end defective & rough braking. dealer has fixed all problems, but the warranty is about to expire and now a rear seat belt latch has quit working. i have a national gm claim no. which was obtained back in january 2002, c06145322. i have asked for an extension of the warranty due to all the problems encurred on this vehicle, but that has been denied. i would have to purchase an extended warranty for over $2,000. we should not have had so many problems with a brand new vehicle. please respond either by email or letter. larry neubauer | |||
| STEERING - LINKAGES - LINK - DRAG - CONNECTION | |||
| 04/07/2004 | 24000 | 4 | 10/14/2000 |
| I have a 2000 bonnevile which i bought new, and have had problems with popping in the steering wheel. i have taken it back several times with this complaint and all they ever do is put lubrication in the intermediate shaft. the mechanic where i get my oil changed says that the intermediate shaft is leaking lubrication and needs replacing. the last time i took my car back to the dealership here in franklin, tn back in the spring of this year, they told me there was nothing else they could do to make the popping go away and that i would just have to live with it since it was not a safety hazard. they would not continue lubricating the intermediate shaft without charging for this service. i was just wondering if there is anything else i can do to get this problem fixed without a service charge since i have had this problem all along. thanks for any help you can give me regarding this problem. johnny donegan. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/21/2004 | 1 | 05/01/2000 | |
| Owner of 200 pontiac bonneville re defective transmission, requesting a defect and recent recall investigation. *bf the consumer was told the front and rear transmission mounts were broken and the left tie rod was severely worn. *jb | |||
| 03/16/2003 | 10000 | 3 | 03/29/2000 |
| Grinding or squealing noise when turning left at low speed. dealer has placed rack 3 times, noise still there although intermitent. replaced tie rod ends also.*ak | |||
| 1 | 09/22/2000 | ||
| Steering wheel would vibrate with possible cause of a broken tie rod. the dealership did replace some hoses and also stated to the consumer that the driveshaft needs replacement. mr | |||
| 10/03/2001 | 2 | 10/01/2000 | |
| We have had numerous other problems with this car, including radio, foglamps, passenger window, rear seat belt latches,door rattles,stitching in leather seats coming apart,automatic temperature control,alignment,tires that cannot be balanced,steering sector bearing, tie rod end defective & rough braking. dealer has fixed all problems, but the warranty is about to expire and now a rear seat belt latch has quit working. i have a national gm claim no. which was obtained back in january 2002, c06145322. i have asked for an extension of the warranty due to all the problems encurred on this vehicle, but that has been denied. i would have to purchase an extended warranty for over $2,000. we should not have had so many problems with a brand new vehicle. please respond either by email or letter. larry neubauer | |||
| 01/15/2001 | 2 | ||
| Within six months after replacing inner tie rod tie rod outer/end needed to be replaced. dealer notified, and again repaired tie rod outer/end under extended warranty. asking nhtsa to look into this problem. . feel free to provide any further information concerning this matter.*ak | |||
| 06/15/2000 | |||
| During inspection of vehicle dealer noticed and informed consumer of a broken inner tie rod. repairs were made under extened warranty. feel free to provide any further information. *ak | |||
| 01/15/2001 | |||
| During the tie rod end replacemnt a noise was heard in steering wheel. dealer was notified, and made some repairs. but, problem is still reoccurring. dealer notified again, and informed consumer that problem was in steering column upper shaft. feel free to provide any further information. *ak | |||
| STEERING - RACK AND PINION | |||
| 01/11/2007 | 112000 | 1 | 04/15/2006 |
| Tl* - the contact stated that while driving at 35 mph in his 2000 pontiac bonneville (failure mileage 112000 ) shifted the vehicle into in reverse and heard a loud pop. she tried to move the steering wheel, but it would not turn with the tire. the pontiac dealership stated that something hit the bottom of the vehicle. the contact stated that she has not been in a crash nor has she struck anything for the rack and pinion steering to have failed. *nm updated 2/27/2007 - *nm | |||
| 03/06/2006 | 87388 | 1 | 04/01/2001 |
| Dt*: the contact stated while starting the vehicle, there was a hesitation, an odor of fuel, and a clicking noise under the seat where the battery was located. the vehicle got harder to start, until the vehicle would no longer start in october 2005. the vehicle has not been seen by a mechanic for this problem. also, while turning, there was a crackling noise and the vehicle did not complete turns. the vehicle was taken to the dealership and an independent repair shop, where the rack and pinion was replaced five times. the problem came back and no further repairs were attempted. | |||
| 07/31/2004 | 1 | ||
| Here and feel a slight clunking while turning. i am told by my father who replaced the rack on his 2000 bonneville that it is the rack starting to go on my 2000 bonneville. i am not looking forward to the $700(+) for parts only. *ak | |||
| 07/15/2004 | 22000 | 2 | |
| When turning in either direction steering produced a grinding noise. as a result, the steering rack and pinion malfunctioned. *ak | |||
| 09/23/2003 | 58000 | 1 | |
| While driving at any speed, the consumer heard a clunky noise from the power steering wheel. dealer notified. *ak the power steering pump shaft separated from the power steering pump. a new power steering pump was installed. the clunking noise was found to be coming from the steering shaft in which the steering knuckles needed to be replaced. a new steering shaft coupler was installed. the clunking noise remained and currently the rack and pinion is suspect. *scc *jb | |||
| 03/16/2003 | 10000 | 3 | 03/29/2000 |
| Grinding or squealing noise when turning left at low speed. dealer has placed rack 3 times, noise still there although intermitent. replaced tie rod ends also.*ak | |||
| 08/14/2001 | 2 | 05/15/2000 | |
| Rack and pinion steering failed three times due to a klunking sound, with cause unknown, except low pressure in system. rack and pinion has been replaced twice. *ak consumer states that the steering radius was erratic, when veering to the right at minor curves, the vehicle is hard to steer. the air deflector for the sunroof cracked and was replaced. consumer states that water leaks in the trunk mounted lens when the trunk is opened. the fuel filler door actuator failed, the driver side window was binding, causing a clunking noise. 2 plastic nut covers were missing from the front wheel. *slc | |||
| 06/16/2000 | 3 | 06/10/2000 | |
| Upon purchasing vehicle in the year of 2000 rack and pinion has been replaced three times. coolant leaks, also starter and fuel pump have been replaced. *ak transmission was leaking fluid due to torque converter seal failure. consumer states vehicle has a noise coming from steering column on turns. transmission does not shift correctly due to shift solenoid failure. vehicle makes a popping noise from front end due to steering gear failure. *yh | |||
| 01/01/2002 | 09/01/2000 | ||
| The steering mechanism started to make a very loud popping and growling noise while turning left approximately 4 days ago. i immediately took it to the dealer who informed me that this was a known problem and they would order a kit consisting of a plug and a tube of special grease to repair it. this caused me great concern because i am not sure this is a safe repair and could just prolong the life of a component before it fails. i viewed this as a potential safety issue. i contacted pontiac via e-mail and phone with out a reply from e-mail and a reply via phone that was unsatisfactory. i reviewed the cuatomer complaints on your web site and find that this problem has caused failures of the steering assembly. my question is why have they not issued a recall for a known problem and how can additional grease solve a problem that sounds like it is in the rack and pinion or steering assembly. i do not want to sound sarcastic, but i hope they are not waiting for injuries and fatalities to fix this problem. i want to be sure they know what is wrong and that a tube of grease is the proper fix. i also do not want a failure of the steering mechanicism while traveling at speed. what should i do.*ak | |||
| 10/30/2001 | 2 | 01/01/2000 | |
| When turning wheel to left felt there is a clicking sound in steering wheel. consumer had to replace rack and pinion. currently, when turning wheel to the right vehicle vehicle is clicking in steering wheel. feels like a tire deflated, contacted dealer ,and dealer tested vehicle and could hear clicking noise .*ak consumer stated there is nothing wrong with the tire is just felt that way, and there is a slight clicking when turning wheel to the right.*slc | |||
| STEERING - RACK AND PINION - RACK | |||
| 07/13/2003 | 37600 | 3 | 06/04/2003 |
| Bonneville with 37,000 miles. numerous problems worst being upon attempting to make a right turn car keeps going straight then a clunk is heard from the front end of the car and the car finally goes right. this happened more than once. dealer was also able to get the car to have the same problem. dealer finds some type of metal lodged in between the links on the rack. rack is replace under preferred warranty. car has been in the shop 3 times in the past 14 days for a rear window seal leak, and is currently in the shop for a catalytic converter problem. *ph | |||
| 08/20/2001 | 2 | 03/01/2000 | |
| Steering very rough and bumpy turning both ways. noticed in july,2001 fixed by dealer 8/20/2001 by replacing steering gear rack. same problem back again in november 2001 at about 22,600 mi.*ak | |||
| 12/01/2000 | 2 | 12/01/1999 | |
| Don't recall exact dates or milage of failure, but steering rack was replaced twice by manufacture at about 13,000 and 20,000 miles. both times experinced hard steering to left, abnormal sounds, and slight jerks transmitted through steering wheel during turning. now have the exact same problem with my 1998 pontiac grand prix which is having the steering rack replaced at a cost of about $1,000. on the grand prix bearings and other components actually fell out of the rack assembly on my driveway. the grand prix was purchased used about a year ago and currently has about 62,000 miles on it. i have never had to replace this component on any other vehicle i have owned. is this a common problem for these vehicles?*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/01/2002 | 1 | 10/01/2000 | |
| The middle section of the steering column must be replaced due to wear. problem noticed long ago, but not identified. i believe it to be a serious safety issue. thankfully, it hasn't failed completely yet. nlm | |||
| 01/15/2001 | |||
| During the tie rod end replacemnt a noise was heard in steering wheel. dealer was notified, and made some repairs. but, problem is still reoccurring. dealer notified again, and informed consumer that problem was in steering column upper shaft. feel free to provide any further information. *ak | |||
| 10/10/2001 | 1 | ||
| While traveling at low speeds, approximately 5 mph, there is vibration in steering wheel and a clunking noise coming from vehicle. dealership has determined that steering shaft had to be replaced. *note: part needed is on back order and will be unavailable until mid-november 2001. please provide any additional information / attachments.*ak | |||