Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 010137010 | 05/01/2001 | 622891 | Some customers may comment on reduced hvac performance. when the hvac control is set on hi, the amount of air flow, heat and / or windshield clearing may be reduced. *tt | 10/24/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 3483 | 10017398 | Power window inoperative, noisy or glass drops. *tt | 11/07/2005 | ||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 020864003 | 02/01/2002 | 631227 | Some customers may comment that the outside rearview mirrors do not return to the memory recall position when the remote keyless entry door unlock button is used. *slc | 05/21/2002 | |
| 000851001 | 09/01/2000 | 6092333 | Some customers may comment that the black plastic housing around the outside rear view mirror turns chalky or is dull in color. *tt | 12/05/2000 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 070602 | 06/07/2002 | 637212 | Reports of inoperative sunroofs when diagnostic procedures does not identify a cause. *tt | 11/21/2002 | |
| 990867006 | 11/01/1999 | 6088891 | Some vehicles built prior to vin breakpoint y4153225 may exhibit a wavy or dimpling appearance in the roof at rear corner of sunroof. *tt | 01/11/2000 | |
| VISIBILITY - WINDSHIELD | |||||
| 000864002 | 01/01/2000 | 609705 | Customer comments that the rear side door window outer belt sealing strip pops up / disengages when the door is enclosed with an excessive amount of force. *tt | 04/06/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/20/2001 | 3 | 10/01/2000 | |
| Right rear window was inoperable and the regulator was replaced. left rear window was inoperable and the motor/regulator was replaced, the left front window was inoperable and the regulator was replaced. *scc | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 09/29/2000 | 1 | 07/01/2000 | |
| Rear window shattered, consumer feels this was a result of a malfunctioning defroster unit in the glass. *slc | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 09/15/2008 | 88800 | 1 | |
| Tl*the contact owns a 2000 pontiac bonneville. the contact stated that the rear driver's side window will not go up or down. when he attempts to open it, the window does not move. the window automatically goes down when driving over a bump in the road. the contact took the vehicle to the dealer because the failure previously occurred on the front passenger side window and he was charged $409.41 for the repair. as a result, he will not pay to repair the window again. the failure mileage was 88,800. updated 10/16/08 *bf updated 10/21/08. *jb | |||
| 05/01/2007 | 90000 | 5 | 05/01/2007 |
| Tl*the contact owns a 2000 pontiac bonneville. the front and rear driver side power windows fell down. the failure occurred when the vehicle drove over a bump at 25 mph and also when the window was being rolled down. the glass did not break. the vehicle was not inspected by a dealer, but the contact disconnected the regulator. the aluminum rims corroded on the inside and caused the tires to leak air. the failure mileage was 90,000 and current mileage was 94,540. | |||
| 11/26/2004 | 1 | 10/24/2000 | |
| Passenger window back left. window came down while driving. could not put window back up using the power button. had to put it up using both hands--one on outside of window--one on inside of window. window was repaired by local mechanic. he stated that the regulator was bad and this had to be replaced with power window motor/regulator assm. he also said that i should contact general motors because he didn't feel this should have happened with this young a car. cost of repair was $375.48 total. this was on my 2000 pontiac bonneville. i feel i should be reimbursed this expense.*ak | |||
| 10/15/2002 | 48000 | 3 | 12/30/2000 |
| All electric windows broke in the motor parts causing windows to drop to inside of the door leaving them all the way down without any way of getting them back up. all of them happened within months of each other. another same car owner had 2 break so far. | |||
| 08/18/2002 | 1 | 08/01/2000 | |
| Rear glass shattered as vehicle was slowing to make a right hand turn, with no other vehicles or pedestrians in the vicinity.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/28/2009 | |||
| Tl*the contact owns a 2000 pontiac bonneville. in april of 2005, the air conditioning failed in the vehicle. when the air conditioning was reactivated, it made a loud noise and hot air was dispensed. the contact took the vehicle in for repair and was informed that the motor could not take pressure from the air conditioning being activated. the contact paid for the repair; however, the air conditioning still does not work. in addition, the rear passenger side window and the front driver's side window fail to roll down. the window failure has been occurring for the past three years. the vin and mileages were unknown. | |||
| 08/21/2007 | 20000 | 8 | 04/15/2000 |
| I've had 8 failures where the power windows fall down without warning. the first two failures were under warranty. since then he regulators had to be replaced at a cost of $200 to $250 each. i stopped using the power windows years ago but they still keep breaking. on the last two occurrences i glued the windows closed with construction adhesive. probably not the safest thing to do but i'm done paying for a factory defect. one broke and fell down when the door was closed, five broke and fell down while driving and two broke and fell down while the car was parked. *tr | |||
| 06/14/2007 | 2 | 06/21/2006 | |
| Tl*the contact owns a 2000 pontiac bonneville. the contact stated that the driver side window will not roll up at all. the window is down approximately an inch and a half and cannot be rolled up. the dealer has not inspected the vehicle. the current mileage was 109,000 and the failure mileage was unknown. updated 02-01-08 *bf updated 02/01/08 *tr | |||
| 03/25/2006 | 52000 | 4 | |
| Tl*the contact owns a 2000 pontiac bonneville. the contact stated that power windows failed to roll down. the dealer diagnosed the failure, but the contact stated that the diagnosis and faulty part were unknown. the current mileage is 62,000, and failure mileage was 52,000.*ak | |||
| 04/06/2007 | 84990 | 5 | 01/20/2000 |
| Window regulator for right rear window failed spontaneously, causing window to drop. this is the fifth regulator to fail in 85000 miles. the regulators for all four windows have failed once, the right rear regulator has now failed twice. *jb | |||
| 10/15/2006 | 113985 | 3 | 11/08/1999 |
| I have experienced three window regulator failures (device that raises and lowers power windows). the only one that has not failed is the drivers door window. the passenger door and both rear doors have failed at different times. last failure date below. *nm | |||
| 10/10/2006 | 100000 | 2 | 05/13/2003 |
| Right rear window regulator failed in 2003, part cost $275. left rear window regulator failed in 2006, part cost $325. pontiac needs to issue a recall on these cars for this problem. *jb | |||
| 05/16/2005 | 6600 | 2 | 04/03/2001 |
| Power window failure on a pontiac bonneville year 2000 right and left window rear will not operate. *nm | |||
| 04/15/2005 | 60000 | 2 | |
| Passenger window regulator failed. two months later, the driver's side failed. costs of over $400 & over $500. between these dates the transmission went with only 60,000 miles. cost to repair was $2400. called pontiac on it. they had the dealer send a $400 good faith check. no more general malfunction vehicles. *jb | |||
| 07/26/2006 | 12000 | 4 | 08/07/2000 |
| 2 regulators for two different windows were replaced within the first 2 years which was covered by the gm warranty. the third window regulator was replaced after the warranty expired at the cost of $350. now the fourth regulator on the last window is broken and the dealer wants over $400 to fix. *jb | |||
| 08/04/2004 | 3 | 01/20/2003 | |
| 3 out of 4 windows have slid down while driving the car on the road. *jb | |||
| 10/31/2005 | 58000 | 2 | |
| Both rear windows have fallen to their stops. they are currently being held shut with clear packaging tape. both windows failed within 2 months of each other. the second window failed on christmas eve night 2005 when my son just shut the door. gm wants approximately $1000 to fix both. the sad part is that we don't even use the rear windows. gm claims there is no problem. *nm | |||
| 07/15/2005 | 100000 | 3 | |
| July of 2005 left front window regulator failed. replaced window regulator. november 2005 left window regulator failed. december 2005 right window fell down while driving because regulator failure. car has air conditioning and windows are not used much. rear window switches are locked out from drivers control because of a child in back seat. reason for not being used much. i only have fixed the drivers window because of the expense and need to pay tolls. i have contacted gm about covering the parts and i will perform the install. they refused because of the 100k miles. this car is a 2000 pontiac bonneville. *jb | |||
| 01/10/2006 | 37000 | 2 | 11/18/2000 |
| Dt*: the contact stated both rear windows electrical controls went bad as of july 2002. this caused the window to fall down. the windows are currently bolted shut. *ak reported incident to pontiac dealers and they refused to fix the problem. *ak | |||
| 02/14/2003 | 3 | 01/21/2003 | |
| Dt: the contact stated he took the vehicle to a dealership to have it serviced on february 14, 2003. at that time they had to replace the intake manifold and flushed the motor. on october 7, 2004 the contact took the vehicle to another dealership to have the vehicle serviced. they found anti-freeze was leaking into the engine. the intake manifold needed to be replaced. on december 22, 2005 he took the vehicle back to the dealership to be serviced. again the intake manifold gaskets needed to be replaced and the repairs were made.*ak the window motor and regulator were replaced. updated 02/07/06. *jb | |||
| 09/15/2005 | 60000 | 3 | 04/13/2000 |
| Three of the four windows are not working. the cable assembly for the windows does not work. it is poorly designed, made of plastic and is not able to withstand much use. the plastic spool is not able to wind the cable that pulls the windows up or down. two of the three window are the back windows and were rarely used. only passengers in the back are infants. *nm | |||
| 07/10/2005 | 1 | ||
| There were no events leading up to this failure. both rear windows just suddenly quit working. we took the vehicle to the pontiac dealership and, of course, they repaired them. $300.00 per window. sounds a little much. i've noticed several other vehicles, same year, same model have had same problem. gm should absorb some of the expense, wouldn't you think? we have loved this vehicle up to this point. *nm | |||
| 09/14/2005 | 63000 | 3 | 10/15/2002 |
| There are no events leading up to the failures. three windows in this vehicle are inoperable because the motor quit. initially, the window will either not go up or down and then all of a sudden it will work. one window has had the wiring clipped because i couldn't afford the part. the other 2 we just don't use. *jb | |||
| 07/01/2002 | 17000 | 3 | 05/10/2002 |
| I purchased a gm certified 2000 pontiac bonneville in may 2002. since that time i have had to replace 3 window regulators in the vehicle, one for the drivers door and one each for the back doors. this seems to be quite excessive for a vehicle that is only 5 years old & has less than 80k miles on it. further, i have a small child so i can count on one hand the number of times that i have lowered the rear windows. i am confident that this is not a wear-and-tear issue, since i have replaced both regulators with gm parts and as i stated seldom roll the windows down. i have noted an approximate date for the first incident below. the most recent replacement was in august 2005.*jb | |||
| 08/19/2005 | 87200 | 2 | 08/06/2005 |
| Dt: the rear windows assembly will not roll up/down, the window will fall. the cable broke inside the window. cannot just buy the cable, must buy the whole assembly kit. this is the second bonneville with the same problem. . this happened on august 19, 2005. contacted pontiac by e-mail, but had not heard anything yet. when it happened on other bonneville i the contact had to pay for it. *ak | |||
| 06/27/2005 | 60000 | 2 | 08/08/2003 |
| Within a months time i have had to replace both rear window regulator assemblies in my 2000 pontiac bonneville. the first window went down on its own and would not go back up. less than a month later, the other window did the same. i took the car to a local dealership on 2 separate occasions to have this fixed. these parts are very expensive. i find it odd that a 5 year old car with only 60,000 miles should have such a problem, especially in such a short period of time. could you give me some insight on why this could be. *jb | |||
| 07/27/2005 | 79452 | 2 | 06/20/2000 |
| I have a 2000 pontiac bonneville. twice in the last five years both rear window winding mechanisms have failed within a period of two weeks. once could be coincidence, but twice: is very suspicious. *jb | |||
| 05/12/2005 | 27984 | 04/27/2000 | |
| Right rear window dropped while vehicle was parked. dealer (cochran pontiac) said that the only way to repair was to replace complete regulator assembly at a cost of $478.95. the vehicle has 28,000 miles on it and the right rear window has been opened approximately 5 times in the five years that i have had the vehicle. | |||
| 02/07/2004 | 1 | ||
| 2000 bonneville-10/03 had to replace left rear window regulator. 2/04 had to replace right rear window regulator. both at approx. $400. pontiac division of gm refuses to admit they have problems w/ regulators for bonneville, grand prix's, and particularly grand ams. if you know anybody that has one of these vehicles you can be guaranteed they have had at least one regulator replaced. *jb | |||
| 09/01/2002 | 4 | 09/01/2000 | |
| The vehicle's power window regulators failed. *nm the consumer would like to be reimbursed. *tc | |||
| 10/21/2004 | 51907 | 1 | 11/23/2003 |
| I have 2000 pontiac bonneville. left rear window was not moving up. dealership had changed window regulator. it cost me about $406.47. lots of consumer of this vehicle have same problem.*ak | |||
| 07/22/2004 | 32746 | 1 | 06/08/2004 |
| 2000 pontiac bonneville with 32,000 miles. the drivers side rear door window dropped out of track while driving. i do not use the rear windows and it was in the up position and not in use. so far i have taken it to a body shop and had them prop the window up temporarily. they advised me to get it fixed because of fear the side air bag may be affected by disconnecting the power to the window. i called the dealer in our town and asked if there have been others with this problem and they said not that they were aware of. i was told they don't sell the track separately from the whole assembly including the motor and the cost of parts would be at least $350.00. i know of another owner with the same year and model as mine and both of their rear windows did this in a matter of days of each other. he lives in my town and this makes me think it must be a widespread problem. i saw another complaint like mine on this website and would like to have an investigation to see how many of these rear window fixes have been done in hopes of getting financial help from the manufacturer. *jb | |||
| 07/08/2004 | 52200 | 2 | 01/06/2000 |
| Rear window defect, both rear windows dropped a few inches while traveling. they would not move back up. *bf the vehicle was taken to the dealer who determined that theregulators neede dto be replaced. the consumer paid $408.92 for thefirst window and $424.69 for the second. *nm | |||
| 10/19/2004 | 86000 | 2 | |
| Front/rear windows would intermittently fall down into the window tracks. dealership was notified, but did not resolve the problem. *ak the front driver side window did not roll down nor up and the passenger back seat windows did not roll up or down. *sc | |||
| 09/27/2004 | 2 | ||
| Driver's side rear window regulator had to be replaced at approx. 29000 miles, oct. 2003. just had to have the passenger side rear widow regulator replaced sep. 2004 dealer said plastic parts reason for failure. also, son had to have rear window regulator replaced on 1999 grand prix, oct.7, 2004. in all cases window fell down while driving vehicle and the window(s) not being operated. *nm | |||
| 10/05/2004 | 86000 | 2 | 04/12/2002 |
| Power window cable on rear drivers side of 2000 pontiac bonniville broke.can not buy cable only,comes with regulator.can not buy regulator only,comes with motor. cost about $300 not counting labor.one week later passenger side rear window broke. same problem. window just fell down on the highway in the pooring rain with my seven yr. old daughter sitting there crying and getting soaked.this should definantly be a recall.*ak | |||
| 08/19/2003 | 90000 | 3 | |
| The back windows and the passenger side front windows were inoperable. the motor was replaced twice. manufacturer stated there was nothing to be done. *ak | |||
| 06/15/2004 | 57000 | 2 | |
| While driving at any speed brakes hummed whenever they were depressed. also, three of the power windows were not working. consumer found that the regulator system gears were defective. *ak | |||
| 05/17/2004 | 97000 | 1 | 05/27/2001 |
| I have had my 2000 bonneville in the shop several times for various reasons. my radio had to be replaced, my drivers side window stopped working and they replaced the motor, now my passenger side window does not work and needs to be repaired. my trunk leaked and was told the extended warrenty did not cover it and the expense was on me. my air conditioner would blow cold air and then hot air or not blow cold air at all, it was in the shop 2-3 times for that. now my car hesitates when speeding up and you can feel it jerking into gear when it shifts between 1st and 2nd gear or 2nd and 3rd. for this reason i had my transmission fluid replaced and an additive put in and was told this should take care of the problem. it has not!! my next step is to take it back to the dealership to find the problem. is there anything i should know about concerning the transmission jerking, recalls,etc..? *ak | |||
| 01/05/2004 | 65000 | 7 | 05/20/2001 |
| Since i owned the car i have had these things fixed: 1 window regulator, 1 power steering pump replaced, power steering work (after the power steering pump was replaced) hood repainted and ignition switch replaced. now i need to have 2 window regulators replaced at $400 a piece. i'm having some load humming noise when using brakes but i had the brakes replaced and it did not fix the problem. the trunk leaks so i can not use it because everything gets wet. *ak | |||
| 02/15/2003 | 60233 | ||
| 1. right rear window motor failed at 30 months, but 60,233 miles. window had been raised and lowered less than 25 times. pontiac agreed to 40% reimbursment. 2. after 60k mi check up, car began shifting very rough. service engine light came on at 63,266 then off,no problem, again at 66237 in shop now, with two trans diagnotic computer msgs. will not know cost until problem found. before dealer did 60k check up was getting 29 mmg on interstate, since check up, getting 23-25mpg on interstates. i believe direct correlation between two, but i know dealer will not agree. | |||
| 02/03/2004 | 1 | 05/21/2001 | |
| While driving the rear driver side window fell down, the window was not being operated. the window operator will have to be replaced. this is the second time this has happened with this vehicle but a different window. approx cost $300.*ak | |||
| 05/22/2003 | 1 | 05/05/2001 | |
| While driving the rear passenger window fell down, there were no passengers in the vehicle and the window was not being operated. the window operator had to be replaced at a cost of approx. $300.*ak | |||
| 01/24/2004 | 1 | 03/25/2003 | |
| Barely used power window motor broken. *la | |||
| 60000 | 2 | ||
| Consumer complained about power window problems. three of the power windows were replaced just recently. however, the third power window was replaced a second time. *ak | |||
| 06/25/2003 | 53326 | 2 | 06/05/2000 |
| L.h rear window regulator cable broke. this is the 2nd cable that has broken on this vehicle. r.h. rear cable broke in aug. of 2002. both cables broke while driving on the interstate allowing window to fall down and becoming inoperative. cost of repair $400.*ak | |||
| 08/09/2002 | 39648 | 1 | 06/05/2000 |
| Rear door window regulator cable broke. *ak | |||
| 03/24/2003 | 1 | ||
| The drivers side and passenger side power windows were hard to go up and down to a faulty module which cost $400.00 parts and labor. the dealer was notified. *nlm | |||
| 08/14/2001 | 2 | 05/15/2000 | |
| Rack and pinion steering failed three times due to a klunking sound, with cause unknown, except low pressure in system. rack and pinion has been replaced twice. *ak consumer states that the steering radius was erratic, when veering to the right at minor curves, the vehicle is hard to steer. the air deflector for the sunroof cracked and was replaced. consumer states that water leaks in the trunk mounted lens when the trunk is opened. the fuel filler door actuator failed, the driver side window was binding, causing a clunking noise. 2 plastic nut covers were missing from the front wheel. *slc | |||
| 10/03/2001 | 2 | 10/01/2000 | |
| We have had numerous other problems with this car, including radio, foglamps, passenger window, rear seat belt latches,door rattles,stitching in leather seats coming apart,automatic temperature control,alignment,tires that cannot be balanced,steering sector bearing, tie rod end defective & rough braking. dealer has fixed all problems, but the warranty is about to expire and now a rear seat belt latch has quit working. i have a national gm claim no. which was obtained back in january 2002, c06145322. i have asked for an extension of the warranty due to all the problems encurred on this vehicle, but that has been denied. i would have to purchase an extended warranty for over $2,000. we should not have had so many problems with a brand new vehicle. please respond either by email or letter. larry neubauer | |||
| 1 | 11/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 4 | 10/01/2000 | ||
| Consumer has been to dealer on four occasions regarding a vibrating driver's side mirror, dealer has replaced mirror once which did not correct problem, dealer tried to fix it with weights and that did not work either, consumer states vibrating mirror is a distraction while driving. *slc | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 07/13/2003 | 37600 | 3 | 06/04/2003 |
| Bonneville with 37,000 miles. numerous problems worst being upon attempting to make a right turn car keeps going straight then a clunk is heard from the front end of the car and the car finally goes right. this happened more than once. dealer was also able to get the car to have the same problem. dealer finds some type of metal lodged in between the links on the rack. rack is replace under preferred warranty. car has been in the shop 3 times in the past 14 days for a rear window seal leak, and is currently in the shop for a catalytic converter problem. *ph | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 08/14/2001 | 2 | 05/15/2000 | |
| Rack and pinion steering failed three times due to a klunking sound, with cause unknown, except low pressure in system. rack and pinion has been replaced twice. *ak consumer states that the steering radius was erratic, when veering to the right at minor curves, the vehicle is hard to steer. the air deflector for the sunroof cracked and was replaced. consumer states that water leaks in the trunk mounted lens when the trunk is opened. the fuel filler door actuator failed, the driver side window was binding, causing a clunking noise. 2 plastic nut covers were missing from the front wheel. *slc | |||
| VISIBILITY - WINDSHIELD | |||
| All windows have a smear on them, causing dizzy spells and a problem of seeing through windows while driving. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/28/2004 | 45000 | 1 | 08/04/2000 |
| The motors for the windows in my vehicle are an engineering defect. the motor for the drivers window went out. i've never had a motor for a window go out before however i know it does happen and i do use this window probably once a week or so. the problem is that i use my car for work only and all my children are grown. both back window motors have also gone out and total for the back to windows they have been rolled down 5 times only by accident when i was intending to roll down the drivers window. at $350.00 to repair the back windows have been made to stay permanently shut. i don't think it would be very safe to have all the windows made to not roll down but it is agrivating that i should have to pay for their poor design.*ak | |||