Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/20/2008976191
 Air bag light kept coming on, was advised this would have to be replaced. i feel this should be something that is within manufacture standards. the car has never been in an accident, thus why do i have to spend 542.00 to have a drivers side air bag replaced? *tr
09/22/200339000
 While driving 55 mph and when trying to avoid a deer in the road vehicle rolled over. upon impact, air bags did not deploy, and consumer sustained neck and hand injuries. *ak
08/21/200350500203/02/2001
 I have a 2001 pontiac bonneville. the air bag warning light displays check air bag. the dealer says it has to be replaced for $650. the same day the left rear window fell down and the cost to repair is over $500. neither the airbag nor the window have ever been used. the car has never been in an accident or off the road. two parts failed for no reason. *ak
08/17/20021
 Consumer states that when hit at 10mph passenger side air bags did not deploy. * nlm
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
03/12/2007757901008/10/2001
 I own a 2001 pontiac bonneville sle which i purchased new. the car has 75,796 miles on it as of today. this car has never been involved in an accident. the air bag warning light has been coming on lately. i took the car to my local dealer and after paying $84.19 for a test to be run on the system they told me the following. the clockspring on the driver's side needed to be replaced at an estimated cost of $257.48 plus tax. if this did not turn off the sensor then the air bag itself would have to be replaced at an additional estimated cost of $887.04. he also told me that when the sensor light was on the air bag would not deploy. i feel that parts as significant as these sensors should have unlimited warranty, and more information relayed to the consumer. imagine the number of cars on the road today with that light on who are unaware that the air bag is inoperative. *ak
10/28/2006103/24/2003
 I have had numerous problems, airbag sensor front, steering noise 4th time, and catalytic converter noisy. *jb
09/03/2003
 Air bag light came on. dealer indicated that the air bag module must be replaced at a cost of $1200. the car was bought new by me and now has 84,000 miles on it. this module was already replaced under warrenty at 20,000 miles in july, 2001. dealer indicates that air bag will not work without it being replaced. pontaic customer service was called and they basically said we are sorry but you have exhaused the warrenty period on this item. when i asked if i should expect to replace this every 2 years, they said it should not fail in the future but did not offer to replace item. since this is a safety item that has been replaced twice now, i am concerned as to thre air bag system reliability.
02/10/200340800107/18/2001
 Air bag light stays on in 2001 pontiac bonneville. dealer diagnostics determines defective clock switch needed to be replaced. air bags will not deploy in an accident without replacement of the part. car is 4,800 miles over warranty and dealer expects us to pay for repair. pontiac customer service offered 50% reimbursement. your policy states safety-related defects must be fixed by manufacturer at no cost to the owner. please advise. *jb
AIR BAGS - SIDE/WINDOW
07/27/2002
 Consumer states that the vehicle was involved in a t-bone collision, upon impact neither side air bags depoyed. condition causes injuries to the passenger. manufacturer notified. feel free to provide any further information.