Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
09/17/200454000205/12/2004
 If this is not where i need to send a complaint, please forward this message to the correct persons. i own a 2001 pontiac bonneville with only 52,000 miles. i bought this car in may 2004. *ak in june 2004 the power window went out. i was informed that they could not just replace the arm but also the window motor with a cost $300. then, only 3 months later the check engine light came on and i found out that the ignition module went out which made the ignition coil go out, which made the ignition cables go bad! that was an additional $650! the reason i am upset is because carmax supposedly have their cars carmax certified. they are supposed to protect against getting a lemon.
08/15/20030
 My major complaint now is i have a 2001 bonneville with a little over 24,000 miles on it. the hood is rusting from the inside out and has blistered up the original factory paint on the leading edge. the dealer is talking about repair with no guarantees. since the problem is obviously an inherent defect with either the steel or the preparation i fear it will continue to happen. my feeling is i should receive, at a minimum, a lifetime guarantee/warranty and preferably a new hood.
106/21/2001
 The window control panel on the passengers side rattles, the switch does not rattle, but the housing that holds the switch in the door rattles.*jb