Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 010137010 | 05/01/2001 | 622891 | Some customers may comment on reduced hvac performance. when the hvac control is set on hi, the amount of air flow, heat and / or windshield clearing may be reduced. *tt | 10/24/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 3483 | 10017398 | Power window inoperative, noisy or glass drops. *tt | 11/07/2005 | ||
| 110601 | 06/11/2001 | 623496 | Brief information on programming personalization options / features. *tt | 10/29/2001 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 020864003 | 02/01/2002 | 631227 | Some customers may comment that the outside rearview mirrors do not return to the memory recall position when the remote keyless entry door unlock button is used. *slc | 05/21/2002 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 070602 | 06/07/2002 | 637212 | Reports of inoperative sunroofs when diagnostic procedures does not identify a cause. *tt | 11/21/2002 | |
| 221200 | 12/22/2000 | 618151 | Subject regarding broken sunroof deflectors. *tt | 04/05/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/16/2008 | 52000 | ||
| First incident happened when i was just driving to work i went to lower the rear window heard a noise and the window fell down. i tried to shut it, but it would not close, the motor did not work and i only had 52,000 miles on the car. second incident happened last week when i was driving to the store with my baby granddaughter and the window on the other side did the same thing. difference here it was a cold day in maine and my 16 month old granddaughter was in her car seat in the back. tried to get it closed but it would fall right back down. i had to get the parents to come get the baby because it would have been to cold for me to drive her home with the wind coming through the window i now have 62,331 miles on this car. this is very unsafe, all 2001 bonnevilles should be recalled, and have the windows fixed. | |||
| 11/09/2008 | 65000 | 1 | |
| When the rear window motor of 2001 bonneville fails, it causes the window to lower even though it is in the fully raised position. the window position was not being changed at the time. it was just a sudden clunk sound from the back seat and the window went down. this happened when driving at night in very heavy rain, on the interstate with infant in the rear seat. this may seem like a minor item, but if we had been in a north dakota snow storm, temp. of 5 degrees and wind chills even worse.. the situation would have been life threatening. the window should be designed remain in it's selected position in the event of motor failure. the second rear window failed in the exact same manner about 4 months after the first..no baby on board this time. *tr | |||
| 05/09/2008 | 88526 | 1 | |
| All windows except drivers stopped working, all door locks except drivers stopped working. car was stored for part of winter. i put in a new battery and now i have no climate control. drivers side is hot, pass is cold. pass heated seat does not work at all. sun roof just broke! steering is making lots of noise, transmission seems to be slipping. wtf why no recall. how can you purchase a car for 35,000 & it is ?!@#$% before it hits 100,000? my ford has 196,000 no problem, my honda has 235,000 barely a problem. i have owned 4 pontiacs and now im paying thousands to fix the piece of ?!@#$%! why in the ?!@#$% do my windows not work!! all of them in one day? no door locks, at all? same day! now with a new battery, i have 90 deg air on the drivers side & 60 deg air on the passenger side. you try to drive this piece of ?!@#$%!! now my back passenger side window just fell down!! i have to use a magic marker to pry & hold it up!! we need a major recall on these faulty vehicles. im a pontiac fan, but ill never buy another one if you cant try and fix this ?!@#$%. my car looks like new but works like it was built by a bunch of idiots!! i am embarrassed to drive this car. it looks better than most 525 b-mirs but i have to tell all my friends that i have no door locks, no air, no windows or anything. nothing like sitting inside a 135 degree leather bound flagship sweating your ?!@#$% off!! by the time i get to work im a big ball of sweat!! please stand behind your product. im seriously looking to spend some of my money to promote a campaign to do nothing but talk ?!@#$%about your products. get on line for a minute and see how many bonneville owners are really having a hard time with the issues i have listed above! there are thousands!! time for a recall! don't u think? get your ?!@#$% straight gm! my family works for you! we buy you please help! *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 08/21/2003 | 50500 | 2 | 03/02/2001 |
| I have a 2001 pontiac bonneville. the air bag warning light displays check air bag. the dealer says it has to be replaced for $650. the same day the left rear window fell down and the cost to repair is over $500. neither the airbag nor the window have ever been used. the car has never been in an accident or off the road. two parts failed for no reason. *ak | |||
| 07/10/2002 | 03/01/2001 | ||
| Alternator failed - could not open doors or roll windows down-trapped in car!*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/08/2008 | 93767 | 1 | |
| Tl*the contact owns a 2001 pontiac bonneville. the contact noticed coolant leaking underneath the engine compartment. the vehicle was taken to the dealer and they replaced the intake gasket, valve cover gasket, oil pan, and several piping components at the cost of $1,400. the repairs were made at the contact's expense; however, the vehicle continued to leak coolant. the dealer stated that the contact should not be concerned. the contact later took the vehicle to a different dealer and they found that a coolant elbow pipe had been knocked out of place, which caused the leak. the necessary repairs were made to the vehicle for the second time at the cost of $10, due to the failure of the initial dealer. the failure mileage was 93,767 and current mileage was less than 105,000. updated 07/08/09 *bf the front passenger electric window motor failed and needs to be replaced for a second time. updated 07/08/09.*jb | |||
| 05/09/2008 | 88526 | 1 | |
| All windows except drivers stopped working, all door locks except drivers stopped working. car was stored for part of winter. i put in a new battery and now i have no climate control. drivers side is hot, pass is cold. pass heated seat does not work at all. sun roof just broke! steering is making lots of noise, transmission seems to be slipping. wtf why no recall. how can you purchase a car for 35,000 & it is ?!@#$% before it hits 100,000? my ford has 196,000 no problem, my honda has 235,000 barely a problem. i have owned 4 pontiacs and now im paying thousands to fix the piece of ?!@#$%! why in the ?!@#$% do my windows not work!! all of them in one day? no door locks, at all? same day! now with a new battery, i have 90 deg air on the drivers side & 60 deg air on the passenger side. you try to drive this piece of ?!@#$%!! now my back passenger side window just fell down!! i have to use a magic marker to pry & hold it up!! we need a major recall on these faulty vehicles. im a pontiac fan, but ill never buy another one if you cant try and fix this ?!@#$%. my car looks like new but works like it was built by a bunch of idiots!! i am embarrassed to drive this car. it looks better than most 525 b-mirs but i have to tell all my friends that i have no door locks, no air, no windows or anything. nothing like sitting inside a 135 degree leather bound flagship sweating your ?!@#$% off!! by the time i get to work im a big ball of sweat!! please stand behind your product. im seriously looking to spend some of my money to promote a campaign to do nothing but talk ?!@#$%about your products. get on line for a minute and see how many bonneville owners are really having a hard time with the issues i have listed above! there are thousands!! time for a recall! don't u think? get your ?!@#$% straight gm! my family works for you! we buy you please help! *tr | |||
| 07/09/2007 | 75000 | 3 | 11/25/2004 |
| On my 2001 bonneville 3 of my 4 windows have dropped at different times and now need service so i can take the tape off of them. i have seen more than a numerous amount of complaints about this problem online and seen a frequent number of bonnevilles with tape on them in my town. *tr | |||
| 06/06/2005 | 2 | 10/01/2002 | |
| Both rear windows on my pontiac bonneville fell down for no apparent reason. the first about a year ago and the second this fall. we have no children so no one ever used the rear windows. i wired them up temporarily. i live in a cold climate. if this were to happen to the front windows during the winter while on a long trip we could freeze to death. we have read of other failures of windows with bonnevilles, i feel this is a defect which the manufacturer should be held accountable for. *jb | |||
| 07/12/2006 | 1 | ||
| Both rear windows have fallen down (at separate times) without operation by driver/passenger. approximate cost of regulator/installation for repair = $350-400 each. first incident (rear passenger side) occurred, and i taped up window pending repairs. tape came loose, and window fell down again during rainstorm. i was alone in car, and had to try to find location on highway to attempt to get window back up. safety issue with being on shoulder of highway during torrential rainfall. window is still taped because once the second window fell, cost became too prohibitive to fix at this time. second incident (rear driver side) occurred approximately 2-3 weeks after first incident. granddaughters were in rear seat, (window locks were on because 1st window had already fallen), granddaughter gave small scream of fright when window fell, surprising my husband (driver), causing him to jerk wheel in traffic because her scream caught him off-guard and he didn't know what had happened. second window is still taped. safety issues with children in rear seat and window down, with no way of putting it back up at that time; plus, the unexpected fright to driver. *jb | |||
| 07/01/2005 | 92000 | 3 | 11/05/2001 |
| Rear window regulators have both failed, allowing the rear windows to drop and cannot be raised. the only way to fix the problem is to replace the regulators ($350.00 each). both passenger and driver side regulators have failed. this is a well know (both by owners and by gm) problem on pontiac bonnevilles. this is a safety issue, since the rear windows do not raise, they pose a risk to passengers in the rear (especially children), who can be hit by debris entering the windows, cold air in the winter, or children putting arms or head out and being injured.*jb | |||
| 06/25/2005 | 59000 | 2 | 04/07/2005 |
| Dt: the consumer was driving home from work and the back driver's side window fell down in it's window slot halfway without any indication. the driver heard air and wind coming into vehicle and discovered that the power window had opened halfway by itself. the consumer took the vehicle to the dealer who replaced the window regulator which failed. afterwards, the front driver's side power window has failed and the window will not go up by itself without manually helping to maneuver it back up. there is a grinding noise. the second failure has not been repaired or taken back to the dealer as of yet. *nm | |||
| 01/20/2005 | 38900 | 12 | 02/15/2001 |
| I have had repeated trouble with my 2001 bonneville,,have had 3 window motors go out,,,3 batteries go bad,,,air compressor go bak,,,moon roof worked on 3 times,,,3rd time,,,had 3 inches of water in floor,,,,,the problem now is the steering,,,you turn wheel,,it makes popping, clucking noise,,& feels like the front end is going to fall off.. the dealer said all it needed was grease,,which they did last year,,,now its doing it again,,& now they say its a steering shaft problem...i have been waiting for over 3 weeks for the part to come in,,,repeated calls,,& i am told they have no idea when the part will come in,,,they said drive it,,,it won't fall out????? they also said the reason for the delay is its a country wide back log???? what does that mead,,,,i am afraid to drive this car...& gm service does not know either...*jb | |||
| 08/15/2003 | 0 | ||
| My major complaint now is i have a 2001 bonneville with a little over 24,000 miles on it. the hood is rusting from the inside out and has blistered up the original factory paint on the leading edge. the dealer is talking about repair with no guarantees. since the problem is obviously an inherent defect with either the steel or the preparation i fear it will continue to happen. my feeling is i should receive, at a minimum, a lifetime guarantee/warranty and preferably a new hood. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 08/11/2000 | |||
| Driver's side mirror vibrates so much that consumer can't makeout objects behind vehicle. vibration comes and goes, and its been doing this since car was purchased. called dealer, and dealer stated that it was a design chracteristic of car, and there was nothing they could do.*ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 01/20/2005 | 38900 | 12 | 02/15/2001 |
| I have had repeated trouble with my 2001 bonneville,,have had 3 window motors go out,,,3 batteries go bad,,,air compressor go bak,,,moon roof worked on 3 times,,,3rd time,,,had 3 inches of water in floor,,,,,the problem now is the steering,,,you turn wheel,,it makes popping, clucking noise,,& feels like the front end is going to fall off.. the dealer said all it needed was grease,,which they did last year,,,now its doing it again,,& now they say its a steering shaft problem...i have been waiting for over 3 weeks for the part to come in,,,repeated calls,,& i am told they have no idea when the part will come in,,,they said drive it,,,it won't fall out????? they also said the reason for the delay is its a country wide back log???? what does that mead,,,,i am afraid to drive this car...& gm service does not know either...*jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | 06/21/2001 | ||
| There is a black plastic cover over the windshield wiper nut, the part has been missing on the passengers side since delivery of vehicle.*jb | |||