Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 709 | 09/01/2005 | 10018126 | Oil life system reset procedures - cars. gm tech link. *tt | 12/15/2005 | |
| 040604024 | 04/01/2004 | 10012634 | Powertrain control module will not properly communicate on board diagnostic freeze frame information to nontech2 service or test equipment. *eh | 03/09/2005 | |
| 040604023 | 04/01/2004 | 10012596 | Powertrain control module will not properly communicate on board diagnostic egr test result information to non-tech2 service or test equipment. *eh | 03/08/2005 | |
| 03034 | 07/01/2003 | 10003430 | Engine coolant may leak at the upper intake manifold throttle body gasket, or at the upper intake manifold to lower intake manifold to lower intake manifold gasket. this condition may result in a low engine coolant level and higher engine | 10/20/2003 | |
| 990603009A | 02/01/2004 | 040861001 | 10001285 | Floor pan corrosion perforation in battery compartment. *tt update *eh | 04/25/2003 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 03019 | 07/18/2003 | 10006144 | Engine coolant may leak at the upper intake manifold throttle body gasket, or at the upper intake manifold to lower intake manifold to lower intake manifold gasket. this condition may result in a low engine coolant level and higher engine | 04/22/2004 | |
| 070803 | 07/08/2003 | 10003814 | The vme message is to provide information about a new product field action regarding a customer satisfaction program for an engine coolant leak. the engine coolant may leak at the upper intake manifold throttle body gasket or at the upper | 11/03/2003 | |
| 030601016 | 05/01/2003 | 10002372 | Loss of coolant, milky colored oil. *tt | 08/26/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0804 | 08/01/2004 | 10014346 | Oil life system reset procedures - cars. *nm | 04/29/2005 | |
| 040601021 | 06/01/2004 | 10012148 | New rear main seal and special tool for installation. *tt | 02/15/2005 | |
| 09182002 | 09/18/2002 | 10009474 | Service engine soon message being displayed, engine stumbles or stalling, or a diagnostic trouble code p0440, for large leak being set after filling the vehicle with fuel. there may also be damage to the fuel tanks, damage to the fuel leve | 10/01/2004 | |
| 3007 | 01/01/2004 | 10008786 | 3.8l engine oil consumption. *tt | 08/23/2004 | |
| 01353 | 01/01/2004 | 01353A | 10007937 | Engine misfire due to injector fretting corrosion. *tt | 07/16/2004 |
| 030604030 | 03/01/2007 | 030604030C | 10002166 | Multiple driveability symptoms of long or hard starts, chuggle, rough idle and light or intermittent misfire due to clogged fuel injectors. *tt | 08/14/2003 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 311001 | 10/31/2001 | 628072 | Some vehicles with the supercharged 3800 engine may experience a hard start or extended crank. *tt | 03/05/2002 | |
| 300701 | 07/30/2001 | 625132 | Information on exhaust leak type noise when the vehicle is cold. *yh | 11/16/2001 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 040605008 | 07/01/2004 | 10012115 | Availability of exhaust muffler for service. *tt | 02/14/2005 | |
| 040601017 | 06/01/2004 | 10008471 | New upper intake manifold and gasket kits. *tt | 08/02/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA07008 | GENERAL MOTORS CORP. | 06/12/2007 | 05/01/2008 | ENGINE COMPARTMENT FIRE | 08V118000 | |
| By letter dated march 12, 2008, general motors corp. (gm) has notified the agency that it will conduct a safety recall (identified by nhtsa recall number 08v-118) to address a defect in approximately 207,542 model year (my) 1997-2003 buick regal gs and pontiac grand prix gtp vehicles equipped with the l67 supercharged version of gm's 3800 series ii v6 engine.the recalled regal gs vehicles were built from august 1996 to june 2003 and the grand prix gtp from march 1996 through january 2003.according to gm, oil may escape past the valve cover gasket on the front cylinder bank (cylinders 1-3-5) and deposit onto hot exhaust system components.under certain conditions, it is possible for this oil to ignite a small pilot flame, which may spread to the adjacent plastic spark plug wire channel, the spark plug wires themselves, the plastic engine cover, and other under hood components.reports indicate this most often occurs on higher-mileage vehicles shortly after the vehicle has been driven and then parked.typically, the fire was discovered within 5 to 15 minutes after the vehicle was parked.during this time window, under hood temperatures may become elevated.such elevated temperatures combined with a lack of airflow through the engine compartment may permit a small pilot flame to propagate and ignite other fuel sources.to correct the safety defect, gm will install an improved design front valve cover gasket and spark plug wire retainer.this remedy will be suppliedfree of charge for all recalled vehicles.until sufficient parts become available to repair all of the affected vehicles, gm strongly recommends that owners observe the following important precautions: (1) they strongly recommend that owners do not park their vehicle in a garage, carport, or other structure; (2) if owners notice a burning odor, they should have their dealer inspect the vehicle - the dealer will inspect the vehicle without charge; and (3) use premium fuel (91 octane or higher) in the vehicle as recommended in the vehicle's owner manual.the action taken by gm is sufficient to resolve the issues raised by this investigation.the subject fire incident rate on the c-, g-, and h-platform subject vehicles is low.the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances.accordingly, this investigation is closed.see document file for additional information regarding this resume. | ||||||
| EA07008 | GENERAL MOTORS CORP. | 06/12/2007 | 05/01/2008 | ENGINE COMPARTMENT FIRE | 09V116000 | |
| By letter dated march 12, 2008, general motors corp. (gm) has notified the agency that it will conduct a safety recall (identified by nhtsa recall number 08v-118) to address a defect in approximately 207,542 model year (my) 1997-2003 buick regal gs and pontiac grand prix gtp vehicles equipped with the l67 supercharged version of gm's 3800 series ii v6 engine.the recalled regal gs vehicles were built from august 1996 to june 2003 and the grand prix gtp from march 1996 through january 2003.according to gm, oil may escape past the valve cover gasket on the front cylinder bank (cylinders 1-3-5) and deposit onto hot exhaust system components.under certain conditions, it is possible for this oil to ignite a small pilot flame, which may spread to the adjacent plastic spark plug wire channel, the spark plug wires themselves, the plastic engine cover, and other under hood components.reports indicate this most often occurs on higher-mileage vehicles shortly after the vehicle has been driven and then parked.typically, the fire was discovered within 5 to 15 minutes after the vehicle was parked.during this time window, under hood temperatures may become elevated.such elevated temperatures combined with a lack of airflow through the engine compartment may permit a small pilot flame to propagate and ignite other fuel sources.to correct the safety defect, gm will install an improved design front valve cover gasket and spark plug wire retainer.this remedy will be suppliedfree of charge for all recalled vehicles.until sufficient parts become available to repair all of the affected vehicles, gm strongly recommends that owners observe the following important precautions: (1) they strongly recommend that owners do not park their vehicle in a garage, carport, or other structure; (2) if owners notice a burning odor, they should have their dealer inspect the vehicle - the dealer will inspect the vehicle without charge; and (3) use premium fuel (91 octane or higher) in the vehicle as recommended in the vehicle's owner manual.the action taken by gm is sufficient to resolve the issues raised by this investigation.the subject fire incident rate on the c-, g-, and h-platform subject vehicles is low.the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances.accordingly, this investigation is closed.see document file for additional information regarding this resume. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/10/2008 | 38290 | ||
| Tl*the contact owns a 2002 pontiac bonneville. the contact smelled burning motor oil coming from the engine. a report was filed with the manufacturer and they advised the contact to have the dealer diagnose the vehicle. he will be notified of their decision on whether or not they will assist with the repair. the manufacturer also stated that the vin was not included in nhtsa campaign id number 08v118000. the failure mileage was 38,290 and current mileage was 38,300. | |||
| 03/13/2007 | 65600 | 1 | 11/21/2002 |
| 3/13/2007 coolant leak in lower and upper gaskets at 65,600 miles. required removal and replacement of lower and upper gaskets and upper intake manifold. evidently a gm problem with gaskets. $700 repair on car that has been well taken care of by original owner and only driver of vehicle. *tr | |||
| 12/21/2006 | 60000 | 1 | 02/02/2002 |
| Tl*- the contact states that the engine coolant is leaking at the upper intake manifold. the contact states that there was a safety campaign regarding the same issue he has with his vehicle and that he wasn't aware about the issue until he was doing research online. by the time the contact found out about the safety campaign the time for the campaign had expired. the contact is concerned because when he took it to the dealership and they stated that the problem with his vehicle is a common problem that has been happening with various 2002 pontiac bonneville. | |||
| 12/15/2002 | 0 | ||
| Car was brought into otto oldsmobile dealership with 64k for a warranty replacement of a waterpump and for a squealing noise. was told the intake manifold was leaking and the estimated repair was 600, with the serpentine belt and the waterpump labor total repair was 1100. car was driven twice after repair, less than 200 miles when squealing returned and engine seized from coolant entering cylinder number four as a result of the manifold leak. car sat in dealership for three months while we haggled with them and gm for replacement costs. gm denies responsibility and car had an engine installed from a junkyard at a total cost of 350. car is currently still squealing. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/19/2006 | 92123 | 1 | 09/21/2005 |
| The tip of a spark plug broke off into the piston causing me to have to replace the engine. gm has refused to reimburse me for my replacement engine. *jb | |||
| 11/10/2003 | 08/29/2002 | ||
| I received a recall repair for my 2002 pontiac bonneville-campaign #03034. if i had replaced the upper intake manifold gasket, throttle body nuts, or throttle body gasket before august 8, 2003, i would have been eligible for reimbursement. since i only had owned the car for 1 year at that time and had not replaced these items, i had a recall repair done on 11-10-03. i mentioned at the time that when i come into my garage, i could smell hot coolant. the shop followed the instructions of the recall repair to replace the throttle body nuts and added something similar to a stop leak. we tried at that time to get a better fix to properly repair possible problem, but this is all shop would do. now, after my warranty is over, i was told that i need to replace my upper intake gasket kit since the intake manifold gasket is leaking coolant externally. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 11/10/2004 | 18500 | 10 | 07/28/2003 |
| The consumer lost steering control while driving at 45 mph. the consumer was able to bring the vehicle under control without being involved in a vehicle crash. the vehicle was towed to the dealer, who informed the consumer that the high pressure hose for the power steering assist erupted. the consumer was concerned since a similar incident occurred before. *ak the intermediate steering shaft was replaced, both front window lift motors were replaced, water leaked in the front passenger door, there was an extreme amount of engine noise as well as heat and exhaust entering the passenger compartment, there was two inches of play in the steering wheel, the steering locked up, there was a lack of power steering fluid in the reservoir, high pressure hose fluid leaked all over the underside of the vehicle and throughout the engine, the upper nut and the bolt that held the intermediate steering shaft to the steering wheel assembly was extremely loose. *sc | |||
| 12/15/2002 | 0 | ||
| Car was brought into otto oldsmobile dealership with 64k for a warranty replacement of a waterpump and for a squealing noise. was told the intake manifold was leaking and the estimated repair was 600, with the serpentine belt and the waterpump labor total repair was 1100. car was driven twice after repair, less than 200 miles when squealing returned and engine seized from coolant entering cylinder number four as a result of the manifold leak. car sat in dealership for three months while we haggled with them and gm for replacement costs. gm denies responsibility and car had an engine installed from a junkyard at a total cost of 350. car is currently still squealing. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 04/28/2008 | 92000 | ||
| Tl*the contact owns a 2002 pontiac bonneville. while driving downhill at various speeds, oil leaks onto the valve cover manifold. smoke appears under the hood and the contact smells burning oil. when the hood is lifted, he can see the oil on the valve cover manifold. the contact must check the oil level monthly. his neighbor informed him that there may be a recall related to the failure. the contact took the vehicle back to colandrea pontiac in new york and they stated that his vehicle was not under a recall, and will cost approximately $300- $500 to repair. the failure mileage was 92,000 and current mileage was 93,895. | |||
| 03/28/2007 | 51000 | 1 | 05/07/2003 |
| Coolant leaking from the plenium gasket, cracked manifold. *ak | |||