Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
06023501005/01/200610020814Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during maneuver and/or steering wheel rotation. (replace intermediate shaft). *kb01/22/2007
010232001F02/01/200610019516Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt03/21/2006
080408/01/200410014410Steering clunk noise. *nm05/02/2005
04023200108/01/2007040232001C10012694Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj03/10/2005
03023600208/01/200310012577Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh03/07/2005
040235004A06/01/200404023500410012177Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. this bulletin replaces 04-02-35-004. *eh02/16/2005
040235004D11/01/2005040235004C10008657Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm08/13/2004
03010403/01/200410007370Clunk noise coming from the front of the vehicle during turning maneuvers. *tt06/16/2004
0185301/01/200401853A10006596Steering clunk noise. *mr *tt05/06/2004
010235009A08/01/2003001023500910004353Steering column to instrument panel fastener removal. *tt12/03/2003
010232001C09/01/2003010232001B10004280Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt12/01/2003
STEERING - COLUMN
301001/01/200410008856Steering clunk noise. *mj08/24/2004
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/29/2011182000
 When i kicked it down. my service light stared to blink. noise in my steering wheel and front of car.
08/08/2009570001
 2003 pontiac bonneville ssei when turning the steering wheel, left or right from a stopping position a loud clunking noise appears. it is felt through the steering wheel and column. while driving the noise happens rarely. i have read numerous accounts of this but no recall as of yet. i am worried this is a safety concern while driving on the highways at high speeds especially. is something loose and/or getting rubbed to cause damage and loss of steering in the future? gm dealer defect? *tr
05/01/2008800001
 At about 80,000 miles the steering column began making clunking noises when the steering wheel was turned regardless of which direction. the noise/vibration is continuous and very annoying. *tr
06/01/2006300001
 Clunking noise when turning and can be felt in the steering wheel, was told by the dealer it is a known problem with the 2003 bonneville ssei and there is no correction. also service stability system keeps coming up on the screen. *tr
01/01/200835000109/01/2006
 Tl*the contact owns a 2003 pontiac bonneville. while driving 15 mph or turning the vehicle left or right, the contact heard a clunking sound coming from the steering column. he can also felt the steering wheel vibrate once the noise began. the vehicle was taken to a local mechanic, who stated that other consumers with the same type of vehicle experienced identical failures in the past. the contact believes that a recall should be issued because it appears to be a manufacturer defect. the failure has been occurring for quite some time. the vehicle has not yet been repaired. the current and failure mileages were 35,000. updated 05/15/09 *bf updated 05/18/09.*jb
03/06/2007450003
 Steering knuckle u-joint was clunking. the dealership replaced and i paid $275. one year later, it started clunking again on turns - dealership added in grease kit at no charge. one year later, steering starts clunking again and they say it is not covered under warranty. why is this thing designed to last only one year? the dealership says it is not a safety hazard, but if the steering is clunking like something is loose, how do i know it is safe? *jb
01/01/19012
 2003 bonneville made a clunking noise in the steering. mechanic replaced the intermediate steering shaft. problem has recurred. *kb the consumer was informed it was a normal fix, that will continue to occur.*jb
STEERING - COLUMN
03/01/200532000310/17/2003
 Tl*the contact owns a 2003 pontiac bonneville. the contact heard a knocking noise when turning the steering wheel. the noise occurred in any gear. the dealer stated that the intermediate shaft was loose. the intermediate shaft was replaced at 32,340 and 37,000 miles. the failure mileage was 32,000 and current mileage was 59,000.
STEERING - RACK AND PINION
12/29/200510000108/31/2003
 Dt*: the contact stated while driving slowly on a side street the vehicle became hard to steer and a noise came from the rack and pinion area. there were no warning indicators prior to the difficult steering or noise. the contact inspected the vehicle, and determined power steering fluid seeping from the rack and pinion. the vehicle was immediately taken to the service dealer for inspections. the dealer determined the seepage was normal. *ak
STEERING - RACK AND PINION - PINION SHAFT
06/10/2005110/15/2004
 When turning from a stop sign or side street the car makes a clunking sound. the first time i took the car in i was told it was normal the second time i took the car in i was told they will look at it. they replaced a part because there was more play then there should be. but then told me it was still normal. *nm