Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 04/04/2000 | 2 | 10/01/1997 | |
| Both headlights and one front sidemarker (turn signal) light were replaced under warranty due to excessive moisture/water droplets inside the assembly. one of the replaced headlights now has the same problem again (twice in 2.5 years). pontiac has issued a service bulletin to dealers saying not to replace any more headlight assemblies because the moisture that forms within them is normal. they say the moisture should dissipate after the headlights are on for a few hours. some of the moisture does go away, but i consider it a safety issue when half of the headlight lense is covered with steam/water even if some of it eventually clears up. i contacted pontiac directly and they refuse to do anything about this.*ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 12/08/2004 | 2 | ||
| Consumer complained about a headlight problem. while driving headlight cover popped off, causing the light bulb to blow out. vehicle was serviced two times for this problem. it was determined to be due to the sealant.*ak | |||
| 02/14/2004 | 86000 | 1 | |
| Headlight assembly plastic falls off exposing bulb to moisture/rain which causes the bulb to burn out. therefore, losing the illumination of one lamp and limiting visability while driving at night.*ak | |||
| 2 | |||
| Consumer states while driving one of the headlight covers flew off. immediately following the affected headlight bulb exploded from sudden explosure to cold air and rain. on another occasion, consumer found headlight cover in driveway. there was also condensation discovered in the other front light assimblies (side marker, turn signal, etc.). *tt | |||
| Plastic lens covers on headlight assembly have fallen off, exposing bulbs, and causing them to prematurely blowout. please give any further details.*ak | |||
| We have a repair shop. all of our customers owning pont transport,chev venture and olds sillouhette have had headlight problems. the seal between the headlight reflector and lens becomes brittle and allows water into the light and causes reduced lighting. eventually(3-4 yrs old) the seal fails completely and the lens falls off. when the lens falls off bulb failure is assured causing loss of total loss of lighting from the unit. not aware of any accidents yet but seems a matter of time. gm not offering any recall, campaign or extended warranty yet? i see you have multiple complaints on file- can't you do something? these vehicles only a few years old and failure is 100% in my experience. also these units are $200 per side and i dont see any improvement in replacement part. sorry for no specific vin but i can have individual owners contact you. check this out gm has bulletins but are a copout instructing dealers to only replace lights with less than 50% moisture on glass . most will barely make it out of 3/36 under this standard. thank you.*ak | |||
| 11/15/1998 | 1 | 06/04/1998 | |
| Passenger's headlight has condensation build up that affects driving at night. passeenger headlight has a 1/2 of water build up that keeps blowing the bulb out. there' s nothing they can do. gmc knows that it's a design defect, but has no remedy.*ak *slc | |||
| 07/19/2000 | |||
| The headlight cover fell off while driving when i realized it i checked the other lights and saw that they are all loose and ready to fall off. now that the cover fell off, the bulb is blown because of rain. we had complained about moisture in the covers to our dealer and were told that is normal, which anyone would know it isn't normal. did call pontiac but haven't heard back yet. i found out there are many vehicles that this is happening to. *ak | |||
| While driving headlight lens cover fell off, causing the bulb to blow out. the manufacturer has been notified.*ak | |||
| 04/04/2000 | 2 | 10/01/1997 | |
| Both headlights and one front sidemarker (turn signal) light were replaced under warranty due to excessive moisture/water droplets inside the assembly. one of the replaced headlights now has the same problem again (twice in 2.5 years). pontiac has issued a service bulletin to dealers saying not to replace any more headlight assemblies because the moisture that forms within them is normal. they say the moisture should dissipate after the headlights are on for a few hours. some of the moisture does go away, but i consider it a safety issue when half of the headlight lense is covered with steam/water even if some of it eventually clears up. i contacted pontiac directly and they refuse to do anything about this.*ak | |||
| 01/01/2000 | 08/01/1999 | ||
| Poor seal around headlights, water leaks and lightbulb has exploded. *ak | |||
| While driving in a rain storm the protective covers on the headlamps developed leaks around the seal, permitting water to leak on to the halogen bulb and blow out. the dealer has been contacted. *ak | |||
| 07/01/1999 | 1 | 05/04/1999 | |
| The covers for the left and right headlights fell off while driving. dealer has not seen vehicle. *ak | |||
| 06/23/1999 | 3 | 05/01/1997 | |
| Headlamps have moisture on the inside of the lens which could distort the lighting. this moisture does not go away. pontiac says this is a normal condition. | |||
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||
| 05/02/2003 | 35000 | 1 | 04/14/1998 |
| Front head lights have always had moisture. at certain times of the year they have contained 1-3 inches of water. pontiac refused to correct problem. the past month both lens covers have fallen off while driving. *jb | |||
| EXTERIOR LIGHTING - TURN SIGNAL | |||
| 300 | |||
| Fuses blow within minutes of being installed. rear signal light does not flash. ph | |||
| 10/01/2001 | 100 | 08/01/2001 | |
| Consumer stated while driving, he discoverd the signal lights were not working, the fuses have been replaced over a hundred times.*mj | |||
| 04/04/2000 | 2 | 10/01/1997 | |
| Both headlights and one front sidemarker (turn signal) light were replaced under warranty due to excessive moisture/water droplets inside the assembly. one of the replaced headlights now has the same problem again (twice in 2.5 years). pontiac has issued a service bulletin to dealers saying not to replace any more headlight assemblies because the moisture that forms within them is normal. they say the moisture should dissipate after the headlights are on for a few hours. some of the moisture does go away, but i consider it a safety issue when half of the headlight lense is covered with steam/water even if some of it eventually clears up. i contacted pontiac directly and they refuse to do anything about this.*ak | |||