Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 10/27/2005 | 118059 | 1 | |
| Pontiac trans sport 1998 --exterior lighting:headlights visibility extremely poor. own vehicle since 2005. *tr | |||
| 06/15/2002 | 69309 | ||
| Prob #1 - intake leaking - needs intake manifold gastket replacement. local dealer will not pay for. prob #2 - i have lost two headlamp lense covers in the past year - dealer said this happens "a lot!, and that it was probably a problem with the adhesive" i had to replace two complete headlamp assemblies totalling over $200.00 | |||
| 11/10/2003 | 80000 | 1 | 04/01/1998 |
| I own a 1998 pontiac transport, bought new, and has 80000 miles on it. was just told that the intake is leaking, ans will need manifold gasket replacement. was told that there have been numerous reports of this happening. alled local pontiac dealer (matthews pontiac, vestal, ny 607-798-8000) and they confirmed this, and that there is a new and improved gasket, but they wouldn't help with the cost of replacement. also reported that my headlamp lenses have been lost (lost 2 in one year) and had to replace entire headlamp unit at my own cost. dealer said this is common also, and they believe it was a problem with the adhesive!! they will not help with that one either. *ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 10/27/2005 | 118059 | 1 | |
| Pontiac trans sport 1998 --exterior lighting:headlights visibility extremely poor. own vehicle since 2005. *tr | |||
| 11/13/2004 | 5262 | 1 | 09/04/1998 |
| Where do i start? same complaints as all other pontiac minivan owners. since original purchase in 1998, headlight assembly faulty, abs warning light malfunction, air bag warning light malfunction, and malfunctioning (still) passenger automatic sliding door. recently had head gasket replaced due to antifreeze leak, as well as front left wheel hub. this is the worst (and most costly) vehicle i have owned with respect to maintenance.*ak | |||
| 08/18/2004 | 4 | ||
| Headlight lens fell off. drivers side replaced twice. currently, both needed to be replaced at cost of $150.00 for each for headlight. | |||
| 02/27/2004 | 90000 | 1 | 04/29/1998 |
| Rh headlamp lense fell off. vehicle never involved in accident. the lense just fell off. vehicle no longer under warranty. upon investigating replacement, found out that this is a common problem. no salvage yard has any used available, however they are willing to sell new ones at a price between $100 - $165. i was told that gm wants $250 for the replacement. i also understand that gm is aware of this problem and has done nothing to correct it. this can be seen just by the number of complaints showing up in this website.this could be a serious problem if the light(s) failed at night. it defintely is an expensive problem for the consumer.*ak | |||
| 02/22/2004 | 50620 | 1 | 02/28/1998 |
| Drivers side headlamp fell off - literally just dropped right off of it - i had no idea what it was, sitting at a light, thought it could have been a passing auto - i stopped, looked, thinking it would be the blinker, and kept going- only to find out it was the cover to the head light! this is an ongoing problem, from what we're finding and no junk/salvage yards have any - and they all say the same thing - they're gone before they get there, junk headlamp! these and the grandams! this van has only 50k miles on it! not like it's got a ton of mileage!*ak | |||
| 10/06/2003 | 59500 | 2 | 07/07/2000 |
| Headlight lens has fallen off due to poor seal and no screws. this is now the second headlight that this has happened to on this van. in addition, we had a 1997 transport and both headlight lenses fell off that one as well. after months of complaining and letter writing, pontiac corrected the other 3 headlights at no cost but will not do so with this one. this is clearly a product defect and judging by the numerous other complaints on this site for the same problem, it is a common problem.*ak | |||
| 09/15/2003 | 70000 | 2 | 06/13/1998 |
| Defective headlamp assembly- the left headlight lens came off the headlight assembly. the dealer says that this is a common problem. the gmc customer service people also know of the problem,but say that not enough complaints have been filed to warrant a recall. this is bull. also the plastic on the lens crystallizes,causing reduced light output from the headlamp.*ak | |||
| 02/03/2002 | 1 | 05/01/1998 | |
| Right side headlight lense fell off vehicle. conversation with a pontiac dealer parts manager and a pontiac dealer service manager indicated that this is a common problem. the problem is that the lense is glued to the housing and that the adhesive material dries out causing the lense to separate from the housing. you can not purchase a replacement lens, you can only purchase an entire headlight asssemble, approximately $240.00 plus labor. additionally, when moisture enters the now lense free assembly, the halogen headlight fails. halogen lights have been the cause of several house fires because of their high operational temperture. the chevrolet venture van uses the same headlight assembly. this same assembly is used on both of these vehicles for several years. for the manufacture yer of 1998, your site lists 11 complaints for this defect for the pontiac van and 17 complaints for this defect for the chevrolet venture van. i have not researched all the years that this part has been used for both of these vehicles. this assebly may also be used on the oldmobile siloette van.*ak | |||
| 12/24/2001 | 2 | 03/01/2001 | |
| 03/01 left headlight lens fell off 12/24/01 right lens fell off while vehicle was stopped. glue appears to have dried up. pontiac customer service said that they have not received enough complaint to do anything about it. they also state that because it is a used car and & milage is higher then waranty allows there is nothing they can do. service department said that this is a common problem and have replaced many headlights usually getting insurance companys to pay. dealer service department said that gm/pontiac knows about the problem but won't correct it. pontiac customer service stated that there is no releif at this time. *ak | |||
| 12/31/2001 | |||
| This is the second time that headlight lenses have fallen off. lenses were just replaced a month ago. dealer was notified.*ak | |||
| 10/01/2001 | 2 | 12/01/1999 | |
| Head light dome comes off leaving lamp exposed to elements. this is a hazard. if lamp is exposed to rain, it may burst leaving only one functioning headlight. this has happened to both headlights on my vehicle. dealer has informaed us that this is indeed a problem on this and other vehicles by pontiac. however, no recall has been issued.*ak | |||
| 05/01/2001 | |||
| Headlight cover on driver side of vehicle fell off. when elements contacted headlight bulbs, failure of headlight was the result. consumer had to replace entire headlight assembly. consumer has been informed that passenger's headlight sealant was drying and was beginning to crack. please provide any additional information/attachments. *ak | |||
| 05/10/2001 | |||
| Headlight lamp covers fell off, exposing the wires. *ak | |||
| 01/12/2001 | 3 | 10/01/1998 | |
| Very costly replacement for poor bonding of the assembly. *ak | |||
| 07/09/2000 | 01/01/2000 | ||
| The lens (headlight) cover fell off! dealer stated the lens cover is not a separate piece. entire assembly needs to be replaced. i was told by the dealer that this was not covered by the extended warranty we had purchased. no one could tell me why this since the lens cover fell off! it was not hit, not involved in an accident; simply fell off! lens cover was on the car when i left for church. 15 minutes later it was gone! why is this not covered by the warranty? the halogen bulb it not to be exposed where it can be touched!*ak | |||
| 05/15/1999 | 1 | 07/01/1998 | |
| Head light collects moisture and causes bulb to burn out. according to dealer there is a shortage of the assemblies available because of the high demand for replacement. mine was covered under warranty but not all replacements are. | |||
| 02/07/1998 | 10 | 02/01/1998 | |
| Loud thumbing noise in rear of auto that vibrates up to drivers seat upon starting car and or stopping car. gets louder and louder. | |||
| 1 | 10/24/1997 | ||
| Headlamp failed. | |||
| 1 | |||
| Headlamp leak causing water to accumulate inside the lamp. | |||
| 06/01/1998 | 10/30/1997 | ||
| Moisture accumulated in head lamp. | |||