Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/15/2003 | 1 | 01/01/1998 | |
| While making a left turn at a low speed the steering wheel locked up and could not be turned to the right without using excessive effort. *ak once the steering wheel was turned to the right it would jump back to the left casing a sudden change in the vehicle's direction. the vehicle was towed to the dealer. *nm | |||
| 04/15/2002 | 1 | 05/01/2001 | |
| The consumer stated that while driving the power steering locked up. the consumer vehicle experienced symptoms of recall 02v-286000 which is related to a steering rack defect. *ak *nlm | |||
| 08/25/1999 | |||
| While driving about 10 to 15 mph on wet pavement and pulling into a parking lot, steering went out. consumer had to use both hands and alot of force ,and apply the brakes hard to bring vehicle to a stop. *ak | |||
| 08/01/1998 | 1 | 10/24/1997 | |
| Design of vehicle resulted in there being no splash guard to protect the steering belt from road spray resulting in temporary loss of power steering when belt slips off. | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 12/07/1998 | 1 | 09/30/1998 | |
| The alarm sounds on it's own. nlm | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 09/01/1998 | 4 | 07/01/1998 | |
| Power steering locked when road wet due to belt slipping. *ak | |||
| 06/01/1999 | 3 | 12/01/1997 | |
| Power steering belt failed several times when traveling over water in rain weather, consumer unable to control steering effectively due to failure. mjs | |||
| 07/01/1998 | 7 | 10/01/1997 | |
| Power steering belt loosens when wet causing loss of control and stalling. (qcaw) | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/13/2004 | 5262 | 1 | 09/04/1998 |
| Where do i start? same complaints as all other pontiac minivan owners. since original purchase in 1998, headlight assembly faulty, abs warning light malfunction, air bag warning light malfunction, and malfunctioning (still) passenger automatic sliding door. recently had head gasket replaced due to antifreeze leak, as well as front left wheel hub. this is the worst (and most costly) vehicle i have owned with respect to maintenance.*ak | |||
| 09/16/2000 | 2 | 06/01/1998 | |
| While driving in wet conditions, the steering locks up and it is almost impossible to turn the steering wheel. when i took it to the dealer the first time, they put a new water belt on. they said that this was normal and all of the vans did it. i shouldn't drive through puddles. i was almost in a head on collision yesterday when i attempted to turn onto my street and turned the wheel half way and it wouldn't turn anymore. please tell me if this is a normal condition. | |||
| 10/30/1999 | 8 | 12/01/1998 | |
| While driving in the rain the power steering quits. it does not matter what speed i am going. i am left without stering and iam going to run-over someone if this is not fixed. i can carry 7 people in this van (and often do) what if i kill someone? this has hapened on many occasions. i have notified the dealer and they say it checks out fine. the automobile is unsafe,the dealer is not concerned and i am stuck with a car that i am afraid to drive. how can you help? will you e-mail a response to me soon. thanks joe barnett. it has not rained here inabout 8 months so i have forgotten aboutthis problem until this mornings shower (my steering failed again). | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/18/1998 | 1 | ||
| Making left turn when left inner tie rod broke. driver maintained control & stopped vehicle. had it towed to dealer. mechanic said tie rod looked crystalized & was discolored (gray). had tie rod replaced. *ak | |||
| STEERING - RACK AND PINION | |||
| 03/07/2003 | 1 | ||
| The vehicle experienced the same problem with the rack and pinion as stated in the recall, however the vehicle identification number was not included in the recall. *jb | |||
| 2 | |||
| Rack and pinion failed and replacement is not functioning properly. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 12/07/1998 | 1 | 09/30/1998 | |
| The steering wheel is off center/misaligned. nlm | |||