Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
03085200710/01/200310003901Remote keyless entry (rke) transmitter range poor. *tt11/06/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03013700312/01/200310005190Inoperative hvac rear defrost, recirc, or air condition (ac) mode switches and/or reduced or no airflow from vents. *tt02/11/2004
03013801409/01/200310004349Service manual update for air conditioning evaporator temperature sensor performance - chart 11. *tt12/03/2003
03013801709/01/200310003977Service manual update - revised air conditioning compressor does not operate (chart 6 ) diagnostic flow chart. *tt11/10/2003
030139003A06/01/200303013900310002124Insufficient air conditioner cooling during periods of high humidity. *tt08/13/2003
03013900303/01/200310001192Insufficient air conditioner cooling during periods of high humidity. *tt04/22/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
02T1904/01/2002632267Service information regarding onstar communication and interface module (cim) programming. *tt07/12/2002
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04084401507/01/200410009362Return form for compact discs (cds) or digital versatile discs (dvds) that are stuck in cd player when returned as a core return. *tt09/27/2004
04084600103/01/200410008703Service support and technical assistance for onstar and/or xm radio. *mj08/17/2004
030844016A12/01/200303084401610005191Compact discs (cds) skip in single cd player. *tt02/11/2004
03084401903/01/2004030844019A10003911Low volume ticking noise, radio volume resolution or cd will not load/eject. *tt11/06/2003
03084401709/01/200310003588Changes to the am/fm stereo and audio disc player radio on-board diagnostic modes and cd load operation. *tt10/24/2003
03084401007/01/200310002952Six-disc radio will not load, eject and/or play compact discs (cds). *tt10/01/2003
02T2004/01/2002633384Subject reagarding service manual update for body electrical diagnostics service manuals regarding am/fm stereo with cassette and 6-disc cd player check charts. *jg09/23/2002
EQUIPMENT - OTHER - LABELS
02T3405/01/2002633441Subject regarding service manual update for body removal and installation service manuals regarding removal and installation procedure for liftgate emblems. *jg09/23/2002
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
04084300812/01/200410016790Service manual update-wiper/washer systems schematics. *sc10/07/2005
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL
07/15/200316000
 This vehicle has had this trouble since its puchase. after the first break down, saturn returned it to us stating that it was a loose battery terminal. the second time saturn stated that they replaced two of the three on board computers, they also stated that a full diagnostic and repair record would be fowarded to us. that never came. yesteday 7/6/03 the engine shut off in traffic. i could not get it started and had to have it towed. i will not put my family back in this car again, i don't trust saturn, the company or the vehicle with my families lives.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/27/200452253104/15/2002
 On my 2002 saturn vue (with a 4-cylinder engine, 2 wheel drive, and manual transmission), the air-conditioner compressor clutch unit broke off from the compressor. as i understand it, there was a failure in the assembly attaching the compressor clutch to the compressor. the physical breakage of the air-conditioner compressor clutch resulted in pieces of the assembly coming into contact with other engine parts that could have resulted in a failure of the engine. he failure would appear to indicate a defect in the compressor assembly. as a result of the failure, the entire compressor assembly required replacement. the service advisor stated that the technician who performed the repair on my saturn vue did not see any evidence of the failure being caused by road debris or vehicle abuse. my saturn vue had approximately 52,000 miles on the odometer at the time of the repair on august 27, 2004. the vehicle has been driven gently during my two years of ownership and has never been abused (no fast starts, full-throttle accelerations, etc.). fortunately, the failure did not lead to further damage to the vehicle, or, worse, to an accident since the broken parts could have hit other parts of the engine causing it to stop.*ak
EQUIPMENT - MECHANICAL - CARRIER/RACK
08/01/2002
 This accessory is poorly engineered. the long term use of this roof rack could result in a safety hazard. despite the use of threadlock the roof pins loosen due to vibaration and other factors. water collects in the roof pin wells adding to the possibility that over time the roof pins will rust and fail. a proactive recall and improvements to the design are necessary to prevent future accidents.*ak