Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
02T1503/01/2002632273Service manual update for 2002 engine service manuals regarding fuel level sender and float. *tt07/12/2002
FUEL SYSTEM, OTHER
70101/01/200510015762Fuel filter replacement. gm tech link. *tt08/11/2005
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
020604021A03/01/200302T3810001544The fuel gauge is displaying a false low reading or stuck on empty. this condition may be intermittent. a diagnostic trouble code p0461 - fuel level sensor performance may also be set in ecm memory. *tt06/06/2003
02T3806/01/2002633464Fuel gauge is displaying a false low reading or stuck on empty. this may be intermittent. a diagnostic trouble code p0461 - fuel level sensor performance- may also be set in electronic control module memory. *jg09/23/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
02/29/2008117901103/20/2003
 Tl*the contact owns a 2002 saturn vue. while driving 25-30 mph, the service warning light illuminated on the instrument panel. the vehicle was taken to several different independent mechanics and each of them stated that a throttle body connector was needed; however, the dealer stated that a diagnostic could be performed for the third time at their facility in order to assist with the repairs. the failure mileage was 123,000 and current mileage was 125,000. updated 07/29/08 *bf updated 08/07/08
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
01/02/2004206/08/2002
 I own a 2002 saturn vue and before i had it 1 month a sqeal was heard. the dealer replaced both fuel pumps. a few months ago the service engine light came on and it was a fule evap issue. it came on again 2 weeks ago and this time the fuel evap canister was replaced. i am concerned with safety of this vehicle because of the fuel issues. also in mid december the clutch return spring snapped in half. the air conditioning lines leaked into the vehicle. i believe this car is a lemon!*ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
01/13/2004303/31/2002
 I purchased a new saturn vue in 3/02. it ran great until 1/7/03 at which time the car lost power and wouldn't start. i called saturn, and they had someone pickup the car and tow it to a dealership in saginaw. when i picked it up, i was told the car had too much gas got in the cylinder. i've been driving cars for 20 yrs &never had a problem like that, so i thought it might have just been a quirky thing...until it happened again 2 wks later (1/23/03). i called the saturn, and they picked it up. i was now concerned about the car breaking down when my wife was driving it with my 3 sons. i picked up the car from the dealership, and they told me the same thing happened as the 1st time. i voiced my frustration to the svc mgr who gave me his bus card and told me to have my wife call him if she ever broke down...i don't think he works 24x7. the same thing just happened again on 1/13/04. i asked dealership happened this time - they said it was the same thing. i pressed this person for more info and he asked me how far i had driven the car before it broke down. i told him just a short distance. he said there's a quirky thing with saturns - in cold weather you have to let them run for 2 or 3 minutes even if you're taking the car for a short drive or the car will get too much gas in the engine and break down. the svc person i worked with, got the svc mgr (terry mckee) who echoed the same thing. keep in mind, i have a wife and 3 little boys. if my wife uses our car, i can't expect her to have to follow this procedure for fear of being stranded! i got the customer care # at saturn filed a complaint (reference #110098470). brian from saturn said they won't do anything to help me out. his only solution was for me to let the car run for 2-3 minutes before i drive it. i wouldn't have bought the car if i would have known about this! i don't want the car anymore, but i can't sell it to someone in good conscience. can you please help????
FUEL SYSTEM, OTHER
09/17/200419000304/01/2002
 While driving 30 mph vehicle lost power and stalled. consumer pulled over, and had the vehicle towed. the dealership was notified, but did not resolve the problem. *ak *tc